Single Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Check availability

Reviews of Momona Hotel

4 out of 5
Momona Hotel
Bole Road, Africa Avenue, Kirkos, Addis Ababa

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 8 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wondwosen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly rooms!
Stayed 1 night in Sep 2022
Response from leul on 12 Oct 2022
Dear WondwosenThank you for the review and i would like to express my sincere apology that you go through this at that time we were having some drainage issue but now its fixed and you will not experience this in our hotel any moreThank you very muchLeul mekonnenfront office manager

8/10 Good

conrad

Liked: Cleanliness, staff & service, amenities
No sir conditioning. Poor restaurant choices.
Stayed 2 nights in May 2022

10/10 Excellent

Rabbani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Shishay on 14 Aug 2021
Dear Rabbani, Greeting from Momona Hotel! Thank you so much for sharing your experience and i am very much happy to hear your stay was very good. Regards

6/10 Okay

Sulaiman

Travelled with family
Disliked: Staff & service
Stayed 14 nights in Feb 2021

8/10 Good

Lam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Nice hotel used during a long layover. Clean and has good facilities. The bathroom was a bit old and in need of repair but functional.
Stayed 1 night in Feb 2020
Response from Shishay on 3 Mar 2020
Dear Lam, Greetings! Thank you so much for spent your time to share your experience. We are very glad your stay was very good and we hope you will choose us on your next visit also. With Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Shishay on 3 Mar 2020
Dear Valuable guest, Greetings! Thank you so much for spent your time to share your experience. We are very glad your stay was very good and we hope you will choose us on your next visit also. With Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city and mountain views. The staff was very warm and accommodating
Stayed 4 nights in Jan 2020
Response from Shishay on 3 Mar 2020
Dear Valuable Guest, Greetings! Thank you so much for spent your time to share your experience. We are very glad your stay was very good and we hope you will choose us on your next visit also. With Regards

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great place to stay. Very helpful staff. Close to the airport. Excellent breakfast.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointed considering the high price. The bathrooms need attention as the shower cubicles appear as they’ve never been cleaned, I had to wear flip flops when showering as. The cubicle doors did not close, so water was always on the floor, the fixture/fittings were not maintained and missing. The bedroom floor had to cleaned as had not been. The restaurant tried to overcharge and then rather than provide a new bill thought it easier they asked for the bill to be paid.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019
Response from Shishay on 11 Jun 2019
Dear Valued Guest, Thank you so much for stayed with us and i hope you will choose us again when you have plan to come to addis. With Regards

8/10 Good

Rahul

Disliked: Staff & service
Great location - good value for money
Short day stay hence choose this hotel - good value for money
Stayed 1 night in Feb 2019
Response from Shishay on 1 Mar 2019
Thank you so much for staying with us and i hope you stay again with us.

6/10 Okay

Robert

Check in was good and the room was nice. The restaurant service was very slow. There was no internet connect for the majority of my stay and the water in the shower was not hot enough , dispute numerous complaints there was no improvement. Water pressure in the shower was very low. Staff were very friendly and the bed was comfortable
Stayed 3 nights in Nov 2018

6/10 Okay

MKR, Ajax

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very helpful staff and excellent location. The hotel is a bit run down though and in need of maintenance. Below average cleanness particularly the towels and linen.
Stayed 6 nights in Oct 2018
Response from Shishay on 6 Nov 2018
Dear MKR, Greetings! Thank you so much for your feed back and we will take corrective action.

8/10 Good

Rita

Pretty good
Pros: good hot water, tea and kettle maker, nice balcony, good gym, great location, pretty quiet, friendly staff, plenty of power outlets, great view from the roof, rooms nicely decorated Cons: fridge was broken, staff couldn't locate my reservation upon checkin (took them 20 minutes), staff were not at the airport as scheduled to pick me up, and the great selection of food at the breakfast was useless since the food meant to be cold was warm, and the food meant to be hot was room temperature. Had to stick to fruit and bread only. Considering that Ethiopia is so poor, this is a nice three-star accommodation, and I can forgive the problems. Would stay again
Stayed 2 nights in Aug 2018
Response from Shishay on 5 Sept 2018
Dear Rita, Thank you so much indeed for sharing your feed back and choosing Momona Hotel. I apologize for not meeting your expectation, We will do our best to make right and i hope on your next trip you will have an excellent stay with us.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was outstanding. The breakfast was very good. It seemed a bit odd that the dining room was empty for lunch and supper, and that it was the custom to eat in your room. It made the hotel lack vibrancy. Not sure why it was so empty.
Stayed 9 nights in Aug 2018
Response from Shishay on 29 Aug 2018
Dear Michele, Greeting from Momona Hotel! Thank you so much for your sharing your feed back and we will work on the areas that needs improvement. We hope we will serve you again at our Hotel. Regards

8/10 Good

Cai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 3 nights in Aug 2018
Response from Shishay on 29 Aug 2018
Dear Cai, Greeting from Momona Hotel! Thank you so much for sharing your experience. Regards

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
pretty good overall, some aspects need work
restaurant needs improvement. basic menu items regularly not available and food average at best. good restaurant next door. internet poor.
Stayed 18 nights in Jun 2018
Response from Shishay on 17 Jul 2018
Dear Guest, Thank you so much for your comment. We will take all your feedback seriously and take corrective action as soon as possible. With Regards

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

ram, london

Disliked: Cleanliness, property conditions & facilities
Addis Ababa stay
Very slow Check in process, Rooms are not clean, showers wont work properly in few rooms, Wifi dont work in back side of hotel rooms. horrible breakfast. It says 4 star even it is not worth for 1 star. very slow response for service request. Better to stay in International chain hotels. i dont recommend this hotel.
Stayed 3 nights in Jan 2018
Response from Shishay on 24 Mar 2018
Dear Valued Guest, Thank you so much for stayed in our hotel and i sincerly apologize for the incovinence on your stay. I have taken corrective action on the point you raised. I thank you so much for your feed back and i can assure you it will never happen again. Shishay Birhanemeskel General Manager

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best and Simple
It is one of the best hotels in Addis Ababa, very good price for the service they provide I would recommend for everyone who want services at its best with low price in relation to the surrounding international hotels
Stayed 12 nights in Dec 2017

6/10 Okay

D, Addis Ababa

Liked: Cleanliness, room comfort
Disliked: Staff & service
cool rooftop pool but clueless staff
As far as Addis boutique type hotels go, this one is average. The price is right when discounted and the amenities such as fitness room, rooftop pool, and sauna are really nice additions. My experience with the staff and management was not the best. Staff were effusively attentive sometimes, which was off-putting. One of the managers was inexplicably suspicious of me when I checked in. I had booked in advance through Expedia. When I arrived the front desk had trouble finding my reservation so I had to show him my confirmation email. As soon as I got to my room I got a call from the manager letting me know there was a problem with my booking. I went back downstairs and waited for the manager who looked at my email confirmation again. I'm not sure what the problem was, but I'm certain I didn't need to have a personal meeting to resolve the issue. Next time I hope they look at their records before.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
room good, restaurant not good.
internet poor. room clean, comfortable. restaurant lacking. many menu items not available, majority of dishes are meat/chicken based, so very limited for vegetarian. Fish only available 1 out of 6 nights despite wide availability at other restaurants. most dishes overwhelming garlic.!
Stayed 6 nights in Oct 2017

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with good gym and pool
Excellent and friendly staff. Hotel is centrally located in Bole. I enjoyed the free wi-fi internet, excellent gym, breathtaking pool, and good variety of television channels.

10/10 Excellent

Rahwa, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very happy with my stay at Momona. It was recommended to me by a relative. The staff is very friendly and accommodating, and always ready to assist you. :) I stayed here a total of 8 nights between two different trips, and each time was pleasant. The rooms are clean and spacious. I didn't have any issues with warm water (as I know sometimes people do in certain hotels overseas). I liked the variety at breakfast which was served each morning. Lunch and dinner options were good too. There are amazing views of beautiful Addis from the roof top. I also took advantage of the gym which was full of windows, so I was able to get in a decent workout while feeling the breeze. I preferred the location because it was not too close to a lot of traffic and crowds that the other hotels in the area have, but still in Bole. Try it out! Thank you to all the staff at Momona!
Response from The Management on 23 Mar 2017
Dear Rahwa, Thank you for reviewing Momona Hotel. We really appreciate your detailed remark of our hotel's products and services. Hope we will have second opportunity to have you stayed at Momona.

8/10 Good

Lindsay, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel that is still establishing itself
Response from The management on 7 Nov 2016
Dear Lindsay, Thank you very much for your prompt review. We are exerting the highest possible effort to improve our services to be excellent and staff-to-guest communication awesome.Hope you will realize the progress in your next visit.

10/10 Excellent

Jon inge

Liked: Property conditions & facilities, room comfort
«En reise for evigheten»
Jeg hadde et fantastisk og innholdsrikt opphold.Fennomenale mennesker,- blide og imøtekommende.Klimaet er bare helt fantastisk.Mye å si at Addis A.ligger på totusenmeter(Galhøp.500 m høyere.)(hadde det vert litt varmere17-27,- hadde jeg nok savnet earcodition speselt om natten)nb jeg ble lykkelig gift
Mange fine parker
Stayed 13 nights in Jan 2024
Response from Selamawit on 31 Jan 2024
Dear Mr. Jon Inge,Greetings from Momona HotelThank you for choosing our hotel for your stay. thank you for your valuable revew. we hpe we will have another chance to serve you here again.Thank you.

8/10 Good

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Shishay on 3 Mar 2020
Dear Mikael, Greetings! Thank you so much for spent your time to share your experience. We are very glad your stay was very good and we hope you will choose us on your next visit also. With Regards

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Shishay on 9 Apr 2019
Dear Valued Guest, Greetings! Thank you so much for stayed with us and i hope you will choose us again for you future stay. With regards

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. really clean rooms people friendly coffee delicious~
Stayed 1 night in Feb 2019
Response from Shishay on 20 Feb 2019
Thank you so much for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Nov 2018
Response from Shishay on 25 Dec 2018
Thank you so much for staying with us.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Good price worth stay
Good service, restaurant not excellent, the rooms can be a little bit put of date
Stayed 5 nights in Jul 2018
Response from Shishay on 9 Aug 2018
Dear Valued guest, Thank you so much for staying with us and sharing your feed back.We will do our best to make it right.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Midt i byen, rent og hyggelig
Praktisk beliggenhet i forretningsstrøk og nær flyplassen. Fint lite svømmebasseng med bar på taket, med utsikt over hele Addis. Varierende wifi-kvalitet og noe begrenset meny, men alt i alt et helt greit sted.
Stayed 2 nights in Jul 2018
Response from Shishay on 6 Jul 2018
Dear Valued Guest, Thank you so much for your review and i hope we will serve much more again. With Regards

6/10 Okay

mauricio

Disliked: Staff & service, property conditions & facilities
Viaje de placer
En general todo bien
Response from Shishay on 18 Apr 2018
Thank you so much for staying at Momona Hotel.

10/10 Excellent

Merja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi dosent work in my room, i must go to corridor work, its not nice
Stayed 4 nights in May 2017

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service, nära flygplats
Svajigt wifi, annars mycket bra. Shuttle till och från flygplats mycket praktiskt

10/10 Excellent

Cheikh

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel moderne et accueillant
Très bon hôtel à proximité de l'aéroport Addis Bole International. Bonne connexion Internet (Wifi). Personnel très aimable et accueillant. J'ai beaucoup apprécié la navette gratuite. Je recommande cet hôtel avec un bon rapport qualité/prix.
Cher invité, Nous espérons néanmoins que cela vous aidera dans vos recherches. Original en anglais Language Weaver Notez cette traduction: Merci pour votre évaluation Mauvaise Bonne Nous espérons néanmoins que cela vous aidera dans vos recherches. La gestion

6/10 Okay

Joon

새로 지은 호텔
가격이 저렴한 새로 지은 호텔로 시설은 깔끔한 편입니다. 와이파이는 잘되는 편이고, 조식은 간단한 편이나 매일 조금씩 메뉴가 바뀌는 것 같았습니다. 다만 카드 결제가 안되어 현금을 지불해야 됬는데, 지불하던날만 안된건지는 모르겠고 직원들도 딱히 미안해 하지도 않더군요.
Response from General Manager on 30 Dec 2016
Dear Guest, Thank you very much for your review of our hotel.We really appreciate your comment and we definitely work hard to bring our service superior.Hope you will enjoy upgraded service in your next visit. The Management