Reception
Check availability

Reviews of Base Ethiopia international hotel

4 out of 5
Base Ethiopia international hotel
Mickey Leland Street, Addis Ababa

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Inyanna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is trying their best. It is not their fault the suits are in bad condition, and the food is terrible.
Stayed 5 nights in Aug 2023
Response from base Ethiopia hotel team, on 24 Aug 2023
Dear Inyanna,Thank you for taking your time for given us your important feedback, kindly be informed that we will take your comment seriously and work on it accordingly.we hope will see you again by the future. Kind Regard,

10/10 Excellent

Kári

Liked: Staff & service, amenities, property conditions & facilities
good location , clean and friendly staff
Stayed 1 night in Apr 2023
Response from Lydia on 19 Apr 2023
Thank you, Kari, for taking time to review! We are very glad you enjoyed your stay with us. We strive to provide excellent service. Looking forward to see you again. Hospitality regards

10/10 Excellent

Sehen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends and I stayed at this property on and off starting Dec 25th-March 10th. Pros: loved the open/big spaces of the rooms, it's clean for the price you pay, breakfast included, hot running water, close to lots of shops, restaurants and all. Cons; The spa was out of service, I was not a fan of the breakfast, and sometimes the street across the hotel can get hectic (regardless, the hotel was quite, and peaceful). Thank you for the amazing hospitality you showed me starting from management, reception, waitress, security, to the room service staff. You were like a family. Until next time, blessings!
Stayed 2 nights in Mar 2023
Response from Base Team, on 11 Mar 2023
Greeting Sehen,Thank you for taking the time to review your stay at our hotel. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your feedback about [the staff! We hope that in future visits you’ll have an opportunity to try more of what we have available. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here at Base Ethiopia International hotel.Thank you !!

6/10 Okay

Lydia

Liked: Staff & service
Disliked: Amenities
Overall, the staff was great. It is important to note the helpfulness, diligence and professionalism of many of the hotel staff from housekeepers to waiters (example - Meseret Bellete) to concierge (example - Workneh Abay). Nevertheless,the hotel needs to improve in several key ways. A. Inconsistencies between Room Service Prices Advertised vs Actual Hotel Expectation The room service menus located in the room were not updated, so when guests order room service, they are charged a lot more that what the prices were on the menu. B. Guest Room Bathrooms The bathrooms needed a deeper clean and needed to be in better working condition. The drain in the bathroom smelled very bad, shower doors were broken or missing all together, and the shower grouting has molds. C. Guest Room Beds The mattress was not comfortable at all. What the hotel calls a mattress was actually the box spring. The hotel claimed some guests like to sleep on a hard wood and metal coils. Nevertheless, we changed rooms due to this. D. Area Sounds of Hotel Location The area where the hotel is located is accessible but very busy and noisy with loud music all night long especially during the weekend. It was very hard to have a good night rest. In conclusion, the staff was very nice; however the hotel management needs to do better in keeping the rooms in better repair and providing better communication regarding billing.
Stayed 9 nights in Feb 2023
Response from Base Team, on 7 Mar 2023
Selam Lydia, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedbacks. We are very sorry to hear that you didn’t have a great experience in our hotel as we expected– our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we will transfer your appreciation for our super staff . Kind regards, The team at Base Ethiopia Hotel,

10/10 Excellent

Bedilu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Base Ethiopia Int. Hotel made my trip to Ethiopia a memorable one. Good breakfast, the rooms were clean, the facilities were good & the staff were amazing. Ms. Yodit was exceptionally helpful (booking, transport from the airport etc..) I recommend you to stay here for your next trip to Addis Ababa, Ethiopia.
Stayed 1 night in Jun 2022

6/10 Okay

Sohel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was cold and noisy !
Stayed 1 night in Jul 2022
Response from Base.H on 14 Jul 2022
dear Shoa, greetings, Thank you for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room coldness & noise that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. kind regards, Base hotel Team,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting experience
Good hotel and great service. The location is not family friendly. Too many late night services on the street.
Stayed 3 nights in Nov 2018

8/10 Good

Samrawit T

Stayed 2 nights in Oct 2022
Response from Base Team, on 7 Oct 2022
Dear Samerawit, Greetings !!We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.kind rgards,Base Ethiopia hotel team,

10/10 Excellent

Ermias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a stay in this hotel for 3 weeks and I must admit the stay was excellent. The hotel is so calm and clean. The service I received was commendable and remarkable. The people was so friendly and professionals! Your hotel has a very friendly and comfortable vibe for a perfect stay. Except one thing the sound of traffic at nights a little noisy especially in weekends. I would surely recommend your service to my friends and colleagues. Thanking you once again! Ermias Maru
Stayed 20 nights in Jun 2022
Response from base on 20 Jul 2022
dear Ermias, Thank you for taking the time to review your stay at base Ethiopia hotel . I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

8/10 Good

Fatime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualité/prix excellent
Le léger manque de professionalisme et compensé par une courtoisie et une grande gentillesse. A améliorer le service en chamber.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
je recommande cet hotel
Bon hôtel. quartier un peu bruyant surtout weekend. personnels très agréables et dispo