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Reviews of Hampton Inn Acworth

2.5 out of 5
Hampton Inn Acworth
1320 Hwy 92, Acworth, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 700 reviews" "
Rating 8 - Good. 127 out of 700 reviews" "
Rating 6 - Okay. 53 out of 700 reviews" "
Rating 4 - Poor. 41 out of 700 reviews" "
Rating 2 - Terrible. 37 out of 700 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the bathroom door is lousy.
Stayed 1 night in May 2024

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly! The hotel smelled so good! Nice room and very quiet!
Stayed 3 nights in May 2024

8/10 Good

William

Travelled with pets
$75 pet fee for a night is way too high. Would not recommend this chain for anyone with pets because of this high pet fee.
Stayed 1 night in May 2024

10/10 Excellent

Charlotte, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager, James Foster on 17 May 2024
Thank you for choosing Hampton Inn Acworth for your stay. We hope to see you again.

10/10 Excellent

JEFFREY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Butterfly Pavilion, Wedding site
Stayed 1 night in May 2024
Response from General Manager, James Foster on 17 May 2024
We appreciate your feedback. We hope to see you again.

10/10 Excellent

Roberta

Stayed 1 night in Apr 2024
Response from General Manager, James Foster on 17 May 2024
Thank you for letting us know you enjoyed your stay with us. We hope to see you in the future.

10/10 Excellent

Angie, St Louis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Friendly staff. Nice, comfortable rooms.
Stayed 2 nights in May 2024
Response from General Manager, James Foster on 10 May 2024
Thank you for staying with us at Hampton Inn Acworth. We hope you come to see us again soon.

10/10 Excellent

Angie, St Louis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hampton Inn is in a perfect location, it was in the center of everything that we needed. There are great food options in the Acworth area. The staff were friendly and tentative. We all enjoyed our stay and will choose there to stay when we come again.
Stayed 1 night in May 2024
Response from General Manager, James Foster on 10 May 2024
Thank you for staying with us and we are so glad you enjoyed. Please come see us again.

6/10 Okay

gretchen

Stayed 1 night in May 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Large room but pool was closed for being broke could use better outside area
Stayed 1 night in Apr 2024
Response from General Manager, James Foster on 1 May 2024
Thank you for choosing Hampton Inn Acworth for your stay. We appreciate your feedback and hope to see you again,

10/10 Excellent

Diane

Stayed 1 night in Apr 2024

8/10 Good

Falon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very good. However the breakfast needs a little work. We choose this location because we were in town for a competition and there was breakfast. We wound up not eating anything because nothing looked appetizing mostly eggs and breakfast meat. The meat looked liked it was dehydrated from.being over cooked. We settle on a yogurt and banana before hitting the rd. We did enjoy our service and pool.
Stayed 1 night in Apr 2024
Response from General Manager, James Foster on 30 Apr 2024
We do apologize for the options not being the best for you. We are glad that we had something for you to take on the road. We will look into why the meat looked dry.Please, don't let that stop you from coming to visit us again.

10/10 Excellent

Bryan Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The only thing I’d like to see is more sport channel options.
Stayed 4 nights in Apr 2024
Response from General Manager, James Foster on 30 Apr 2024
WOW! Yes, we have a sport channel. It's not premium channel. We will look into it for you and hopefully if you should come visit us again it will be there for you.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 18 Apr 2024
Thank you for choosing Hampton Inn Acworth for your stay. We hope to see you soon.

10/10 Excellent

Griselle

Stayed 1 night in Apr 2024
Response from GM on 16 Apr 2024
Thank you for choosing our hotel for your stay. We appreciate your business and hope to see your again

6/10 Okay

Rashad

Stayed 4 nights in Apr 2024
Response from GM on 16 Apr 2024
Thank you for choosing Hampton for your stay. We hope to see you soon.

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice facilities
Stayed 3 nights in Apr 2024
Response from GM on 9 Apr 2024
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast, nice staff.
Stayed 3 nights in Apr 2024
Response from GM on 9 Apr 2024
Thank you for staying here with us We love to have you to come and visit again.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly; clean, quiet and comfortable
Stayed 1 night in Apr 2024
Response from GM on 9 Apr 2024
We thank you for your feedback. We hope to see you again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Good breakfast, coffee and amenities.
Stayed 3 nights in Mar 2024
Response from GM on 2 Apr 2024
Thank you for staying with us here at Hampton Inn Acworth. We hope to see you again soon.

8/10 Good

REBEKAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
We are so glad to see you have stayed with us and enjoyed. We hope to see you again soon.

10/10 Excellent

No Tamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Awesome review. We hope to see you soon.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel was the friendliest we have ever seen. The room was a bit loud due to its location to the road. Breakfast was great and the bed was comfy.
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
We appreciate your feedback. We wished we could be able to control the traffic on I75N and south. But of course, that's out of my hands. Come back to see us again we will try to find a much quieter room for you.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and homey feeling from the minute we walked in
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Thank you for your kind thoughts. We hope to see you again.

8/10 Good

Jason

Stayed 1 night in Mar 2024
Response from GM on 15 Apr 2024
Thank you for staying with us. We hope to see you soon.

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 5 traveling for spring bteak and stayed here for the nite. This was the best hotel of all our stops! The staff was so nice to us and made us feel so welcome. The breakfast was great and the beds were comfy and clean!
Stayed 1 night in Mar 2024
Response from GM on 21 Mar 2024
Thank you for your feedback. We hope to see you again.

10/10 Excellent

Ellen

Stayed 1 night in Mar 2024
Response from GM on 9 Apr 2024
We are so glad to have met your expectations. We look forward to seeing you again.

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in at 3:30 PM. Keys didn't work. Sent to another room. 90 min later a woman entered our room, no knock. What? I thought we were being ROBBED. 30 min later, a woman called our room, saying we weren't registered. (We'd registered, of course, at 3:30.) There'd been a sign that such phone calls might be scams. We refused the call. Thirty min later, sheriffs showed up at our door!!! This isn't the first time we've had a HORRENDOUS EXPERIENCE AT A HILTON. Won't stay at any Hilton property again... EVER.
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
We were experiencing some difficulties with our Hilton software. We do apologies for your inconvenience. The AGM actually made you aware of what was going on. And take out the time to walk you to your room and access the door for you.

10/10 Excellent

Tatyana

Stayed 1 night in Jan 2024
Response from GM on 21 Mar 2024
Thank you for sharing your thoughts. We hope to see you again.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick off the I75, clean, quiet and comfy beds. Lots of options close by to eat and get a groceries.
Stayed 1 night in Mar 2024
Response from GM on 21 Mar 2024
Thank you for your feedback. Hope to see you soon.

10/10 Excellent

Susan

Stayed 1 night in Mar 2024
Response from GM on 21 Mar 2024
Thank you for choosing Hampton Inn Acworth for your stay. We hope to see you again.

2/10 Terrible

Jennifer

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Over booked hotel so wrong type of room which equals people sleeping on floor
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Not understanding you concerns. But please reach out to us concerning.

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Thank you for staying with us, See you soon and thank you,

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable!
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Thank you for staying with us, We hope to see you again.

8/10 Good

Robert

A solid choice north of Atlanta
This was a nice stay over spot as we drove from FL to OH
Stayed 1 night in Feb 2024
Response from GM on 21 Feb 2024
Thank you for coming to visit us again.

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from GM on 21 Feb 2024
Thank you for your kind thoughts of our hotel and staff. Come see us agin.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 12 Feb 2024
Thank you for staying with us and hope to see you again.

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 12 Feb 2024
Thank you for staying with us. See you soon.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the area for a wedding! Great place to stay!
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
We are so glad to have met your expectations. Please come see us again.

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff. This is our third stay in the last two months.
Stayed 1 night in Jan 2024
Response from GM on 12 Feb 2024
Thank you for your kind thoughts.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable, it was clean and the breakfast was fine. Seemed like a newer hotel. I would stay again.
Stayed 1 night in Jan 2024
Response from GM on 12 Feb 2024
Please we would love you to stay with us again. Come see us soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jan 2024
Response from GM on 12 Feb 2024
Thank you for your rating. We appreciate your feedback.

8/10 Good

anne, kenessaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs.
Stayed 1 night in Jan 2024
Response from GM on 18 Mar 2024
Thank you for your feedback. We hope to see you in the future.

10/10 Excellent

Jo Ann

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from GM on 18 Mar 2024
Thank you for choosing Hampton Inn Acworth for your stay. Please come back to see us.

2/10 Terrible

Jerrica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tired
I was charged by hotels.com and the actual hotel for this stay and have yet to receive a refund after numbers phone calls. I’m going to have to set up a dispute with my bank
Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
Ms. Jerrica. We spoke this week on your refund, which was completely given back to you. We also. made aware of the timely return, which is 3 to 5 business days. Please make sure you check with Hotel.com for thier fees.

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
The check in was easy and staff pleasant. The room was clean and neat but the air conditioner was extremely loud and very disruptive- hard to sleep when it would start up. Sounded like an airplane engine. The noise from the highway was also very loud throughout the night. The morning breakfast staff was wonderful and so friendly
Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
We do apologize about the AC. We will have our engineering to check on it. We can't do anything about our state highways.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean Stay
Super hotel and comfortable stay. Only drawback for us is Room #102 is a ground floor room (one of only 2 on the ground floor, I believe) by the elevator and facing the front street noise. So we heard the whirring of the elevator on and off during the evening and the traffic started about 7 am. I’m sure all other rooms are more quiet.
Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
Thank you for your kind thoughts . We will share them with the team.

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2024
Response from GM on 12 Feb 2024
Thank you for you survey. Please come see us again.

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and top notch accommodations. Staff was friendly too.
Stayed 1 night in Jan 2024
Response from GM on 11 Jan 2024
Thank you for your kinds thoughts of the hotel and our staff. We hope to see in the near future.

10/10 Excellent

Travis

Stayed 1 night in Jan 2024
Response from GM on 11 Jan 2024
Thank you for choosing Hampton Inn Acworth. We hope to see you again.