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Suites Torres Gemelas VIP

3.0 star property
Guests relax by the outdoor pools or explore nearby Condesa Beach, while enjoying panoramic views of Costera Acapulco from this perfectly situated hotel.

Choose dates to view prices

Suites Torres Gemelas VIP overlooks scenic Costera Acapulco, offering four restaurants with local flavors and a welcoming bar. The property features two outdoor pools, in-room WiFi, and valet parking service.

Reviews

5.0 out of 10

Popular amenities

  • On private beach
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
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Las Torres Gemelas Acapulco
Costera Acapulco
  • Pool
  • Kids’ pool
  • Free Wi-Fi
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7.6 out of 10, Good, 1,025 reviews
The price is ₹4,809
₹5,822 total
includes taxes & fees
1 Jun - 2 Jun
Las Torres Gemelas Acapulco
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Valet parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 9:00 AM to 10:30 AM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Suites Torres Gemelas VIP have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 10:30 AM.

Is Suites Torres Gemelas VIP pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Torres Gemelas VIP?

Valet parking is available for MXN 100 per night.

What time is check-in at Suites Torres Gemelas VIP?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Suites Torres Gemelas VIP?

Checkout is at noon.

Where is Suites Torres Gemelas VIP located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district and within a 10-minute walk of Icacos Beach and Acapulco Golf Club. Playa El Morro and Condesa Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.0

4.6

Cleanliness

5.0

Amenities

4.8

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 8 out of 21 reviews

Reviews

Verified

4/10 Poor

Ileana

Disliked: Cleanliness, amenities, property conditions & facilities
Pues la verdad el hotel es bueno pero las personas que arriendan las suites dejan que desear tenían muchos detalles y alquilamos dos pero nos pusieron a unos en una torre y a otros en la otra torre para comunicarnos teníamos que ir de un lado a otro no te prestan toallas para la alberca te limitan mucho estuvo pésimo yo recomiendo que reserven directo a el hotel
Stayed 4 nights in Jan 2023
Verified

2/10 Terrible

Amitai

Disliked: Cleanliness, staff & service, property conditions & facilities

COBRO ADICIONAL Y PÉSIMO SERVICIO DEL ANFITRIÓN

Mal, el anfitrión (Francisco) no responde llamada, no jabón de manos,escaso papel sanitario, nunca tuve internet,el hotel no me pudo ayudar que por era con un TERCERO,TE HACEN UN COBRO ADICIONAL POR PAGAR CON TARJETA DE CRÉDITO USAN TERMINAL CLIP Y NADIE TE QUIERE HACER RSE REEMBOLSO
Stayed 2 nights in Jan 2023
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malas condiciones y servicio !

El servicio muy malo, la condición de la habitación malísima, falta de focos, almohadas sin fundas, WC tapado y desprendido! Nunca cambiaron las toallas 😖
Stayed 3 nights in Jan 2023
Verified

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No respetan reservaciones
Stayed 3 nights in Dec 2022
Verified

8/10 Good

J Alan

Liked: Staff & service, amenities, property conditions & facilities
La vista al mar sin embargo la atencion de recepción no fue muy buena ya que indicaron q no sabian nada de el propietario y el valet parking tarda mucho hace muchas filas
Verified

6/10 Okay

Rosa

No me gusto el servicio de recepción, las habitaciones no estaban del todo parecidas a las de las imágenes. Hace falta mantenimiento y comunicación con el administrador
Verified

4/10 Poor

Carol Elaine

Disliked: Amenities, property conditions & facilities
La propiedad no tenia las dos camas dobles y una sofacama anunciadas en la publicacion. Tenia una cama doble, una cama sencilla, y un sofacama que ni se podia usar para sentarse, mucho menos para dormir por tan mal estado en que estuvo. El baño se inundaba al abrir la llave de la regadera y el agua llegaba hasta el otro cuarto en cuestion de un par de minutos. La parilla electrica estaba quebrada y desconectada. Grave falta de mantenimiento y cuidado. Eran faltas del dueño y/o de la administracion, no del personal de limpieza.
Verified

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La vista a la bahía y no me gusto que no es lo que muestra en las fotografías y no es parte del hotel
Verified

2/10 Terrible

Raúl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada de lo que presumen ofrecer.
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

ELIZABETH

Disliked: Cleanliness
Las instalaciones muy descuidadas, estaba lleno de polvo.
Stayed 3 nights in Nov 2022
Verified

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El cuarto no era el de las fotos.

Hola. Fue algo molesto hospedarme allí. Me sentí engañada . Porque la habitación no era como las fotos . El cuarto fue totalmente diferentes. Las condiciones del cuarto fueron horribles. El aire acondicionado regaba agua. Había fuga en la regadera. Me engañaron y me sentí estafada.
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

FRANCISCO DAVID GALLEGOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo mal, pésimo servicio al cliente y sobre todo en la recepción me hicieron perder casi dos horas y la habitación que me dieron no fue la que yo había reservado, no se hospeden ahí
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

yola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy limpio
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Respecto a la propiedad le falta mantenimiento se ve descuidada ya dentro la habitación que me tocó estuvo bastante cómoda y cumplía las necesidades que requeríamos
Verified

8/10 Good

DIEGO

Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Samantha Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified

2/10 Terrible

JOSE MIGUEL

Stayed 1 night in Dec 2022
Verified

4/10 Poor

Rosa

Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Jatziry

Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Itzel

Stayed 3 nights in Nov 2022
Verified

6/10 Okay

Estefanny Itzel

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022