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Banyan Tree Cabo Marques

Photo gallery for Banyan Tree Cabo Marques

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio

Overview of Banyan Tree Cabo Marques

VIP Access
UNESCO Sustainable Travel Pledge

Banyan Tree Cabo Marques

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Blvd Cabo Marques Lote 1, Col. Punta Diamante, Acapulco, GRO, 39907

Explore the area

  • Popular LocationMajahua Beach9 min drive
  • Popular LocationBahia de Puerto Marques17 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)18 min drive
  • Popular LocationChapel of Peace20 min drive

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About this area

Acapulco

Located in Acapulco, Banyan Tree Cabo Marques is near the airport and on the waterfront. Forum de Mundo Imperial and Naval History Museum are cultural highlights, and some of the area's landmarks include La Quebrada Cliffs and Acapulco Historical Museum of Fort San Diego. Spend some time exploring the area's activities, including golfing and golf lessons.
Visit our Acapulco travel guideOpens in a new window
Map

What's nearby

  • Majahua Beach - 9 min drive
  • Bahia de Puerto Marques - 17 min drive
  • El Revolcadero - 19 min drive
  • Chapel of Peace - 20 min drive
  • Botanical Gardens of Acapulco - 22 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Las Rocas Grill and Bar – Ocean-view restaurant. Serves lunch daily.
  • Saffron – Ocean-view theme restaurant offering Thai cuisine. Serves dinner daily.
  • La Nao – Garden-view theme restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily.
  • Las Vistas Bar and Lounge – Open on selected days.

About this property

Banyan Tree Cabo Marques

Family-friendly hotel with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 45 rooms boast private pools and deep soaking bathtubs, plus balconies or patios and plasma TVs with cable channels. Other amenities available to guests include sitting areas, 24-hour room service and minibars.
Banyan Tree Cabo Marques offers 45 forms of accommodation which are accessible via exterior corridors and feature private pools and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Plasma televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 30-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Yoga classes

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (1098 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Private pool
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 80 per pet, per night
1 per room (up to 22 lbs/10 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 30 and USD 50 per person (approximately)
  • Pet fee: USD 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Banyan Tree Cabo
Banyan Tree Cabo Hotel
Banyan Tree Cabo Hotel Marques
Banyan Tree Cabo Marques
Banyan Tree Marques
Cabo Marques
Banyan Tree Cabo Marques Hotel Acapulco
Banyan Tree Cabo Marques Hotel
Banyan Tree Cabo Marques Acapulco
Banyan Tree Cabo ques Hotel
Banyan Tree Cabo Marques Hotel
Banyan Tree Cabo Marques Acapulco
Banyan Tree Cabo Marques Hotel Acapulco

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 312 out of 434 reviews
5 - Excellent 72%
Rating 4 - Good. 83 out of 434 reviews
4 - Good 19%
Rating 3 - Okay. 18 out of 434 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 434 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 434 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would confirm potential guests want to be secluded. There is nothing not even on property walkable. You call the golf cart "buggy" to go to the main pool any restaurant, the lobby, the spa. It just got to be too much. Property is certainly not accessible for anyone with any minor health condition. Taxi or car & driver to go off property as there is nothing around. Maybe for honeymooners I'm not sure.
Stayed 5 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Oceanview suite was mind-blowing.
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lux hotel! I felt super safe and everything was just perfect.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing. From the front desk, to the staff at the restaurants, everyone was great. Needed to get a covid test done to return home and they sent someone from a lab to my room! The food was the best of any hotel I've stayed. To say it's beautiful was an understatement. I will be making a return visit.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not say enough good about our stay here. The staff was so kind and accommodating to all of our needs. The room was beautiful and the ocean front view was spectacular. This is definitely the place to go if you need to unwind and get away from busy life. I felt very safe coming here during the Pandemic. It was remote and no crowds of people. Clean spaces ! Highly recommend!!!! We will be going back again soon .
Stayed 3 nights in Nov 2021