Three Bedroom Beach Villa with Private Pool, With Waterpark Access | View from room

Reviews of Hilton Salwa Beach Resort & Villas

5 out of 5
Hilton Salwa Beach Resort & Villas
Salwa Road, Exit 86, Learaig Interchange, Abu Samra

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 114 reviews" "
Rating 8 - Good. 22 out of 114 reviews" "
Rating 6 - Okay. 6 out of 114 reviews" "
Rating 4 - Poor. 3 out of 114 reviews" "
Rating 2 - Terrible. 0 out of 114 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harold, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property. Very clean and access to the waterpark is a huge bonus. Dante restaurant had nice food and the room was huge and had a great view. Overall a nice place to get away.
Stayed 1 night in May 2024
Response from Andre Borg / General Manager on 20 May 2024
Dear Harold,Thank you for your fantastic review and for rating Hilton Salwa Beach Resort & Villas 5 out of 5!We're delighted to hear that you enjoyed our clean property, the access to the waterpark, and your dining experience at Dante restaurant. It's great to know that you appreciated the spacious room and the wonderful view. We're thrilled that you found our resort to be a nice getaway.We look forward to welcoming you back for another wonderful stay.Warm regards,Andre BorgGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great serivce with all the amenriries you are looking fornfrom a resort i will definitely head back again
Stayed 3 nights in May 2024
Response from Andre Borg / General Manager on 9 May 2024
Dear Paul,Thank you for choosing Hilton Salwa Beach Resort & Villas for your recent stay.We're thrilled to hear that you had a great experience with us and that you enjoyed the service and amenities we offer. Your feedback is greatly appreciated, and we're delighted to know that you would consider returning to our resort in the future.Should you decide to visit us again, we look forward to welcoming you back for another wonderful stay.Warm regards,Andre BorgGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Sami

Stayed 1 night in Mar 2024
Response from Andre Borg / General Manager on 17 Apr 2024
Dear Sami,Thank you for taking the time to rate your experience at Hilton Salwa Beach Resort & Villas. We truly appreciate your positive feedback.It's wonderful to hear that you had a fantastic stay with us and that we met or exceeded your expectations. Providing exceptional service and creating memorable experiences for our guests is what we strive for, and we're thrilled to see that reflected in your rating.Your satisfaction is our priority, and we're delighted that you chose to share your positive experience with others. We look forward to welcoming you back for another outstanding stay at Hilton Salwa Beach Resort & Villas in the future.Warm regards,Andre BorgGeneral ManagerHilton Salwa Beach Resort & Villas

8/10 Good

Ricky

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Andre Borg / General Manager on 22 Mar 2024
Dear Ricky,Thank you for taking the time to share your feedback following your recent stay at Hilton Salwa Beach Resort & Villas.Your rating of 4 out of 5 is greatly appreciated, and we're thrilled to hear that you had a positive experience with us. It's our goal to ensure that every guest feels welcomed and valued throughout their stay.If there are any specific aspects of your visit that stood out to you or any areas where you believe we can further improve, please feel free to let us know. Your input helps us tailor our services to better meet the needs and expectations of our guests.We look forward to the opportunity to welcome you back for another memorable stay in the future.Warm regards,Andre BorgGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded, perfectly maintained resort. Great option for a stay with smaller and bigger kids.
Stayed 2 nights in Feb 2024
Response from Hassan El Wahidi / General Manager on 25 Feb 2024
Dear Jacek,Thank you for choosing Hilton Salwa Beach Resort & Villas and for sharing your experience with us. We're delighted to hear that you enjoyed your stay and that our resort provided the perfect setting for a family getaway with both smaller and bigger kids.It's fantastic to know that you found our resort to be well-maintained and not crowded, allowing for a peaceful and enjoyable experience. Providing a relaxing environment for our guests is one of our top priorities, and we're glad we could meet your expectations.We appreciate your positive feedback and hope to have the pleasure of welcoming you and your family back for another memorable stay at Hilton Salwa Beach Resort & Villas in the future.Warm regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Natalia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our second time we stayed in this resort. Clean and beautiful, very helpful staff.
Stayed 2 nights in Feb 2024
Response from Hassan El Wahidi / General Manager on 25 Feb 2024
Dear Natalia,Thank you for choosing Hilton Salwa Beach Resort & Villas for your recent stay, and for taking the time to leave us a positive rating. We're thrilled to hear that you returned for a second visit and that your experience was once again enjoyable.It's wonderful to know that you found our resort to be clean and beautiful, and we're delighted that our staff provided helpful assistance throughout your stay.We appreciate your continued support and look forward to welcoming you back for many more memorable stays in the future.Warm regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Debjyoti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hassan El Wahidi / General Manager on 18 Feb 2024
Dear Debjyoti,Thank you for taking the time to rate your recent stay at Hilton Salwa Beach Resort & Villas with a perfect score of 5 out of 5! Your feedback is greatly appreciated.We're thrilled to see that you had a fantastic experience with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations during your time with us.If there's anything specific you enjoyed about your stay or if there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that you have a wonderful time with us every time you visit.Thank you once again for choosing Hilton Salwa Beach Resort & Villas, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villa

6/10 Okay

Firas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Average
Overall it was an average stay , staff could be more welcoming .
Stayed 1 night in Feb 2024
Response from Hassan El Wahidi / General Manager on 22 Feb 2024
Dear Firas,Thank you for taking the time to share your feedback following your recent stay at Hilton Salwa Beach Resort & Villas. While we're glad to hear that you had an overall satisfactory experience, we're sorry to learn that we fell short of fully meeting your expectations.Your comments regarding the staff's welcome are duly noted, and we apologize for any shortcomings in our service. Ensuring our guests feel welcomed and valued is a top priority, and we regret if we didn't fully deliver on this aspect during your stay.Your feedback is invaluable to us as we continuously strive to improve our guest experience. We appreciate your honesty and will use your comments constructively to address any areas of improvement.If you have any further details or suggestions you'd like to share with us, please feel free to reach out. We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it would be great to be informed earlier that there is a transportation available form and to the resort beforehand
Stayed 2 nights in Feb 2024
Response from Hassan El Wahidi / General Manager on 18 Feb 2024
Dear Abdallah,Thank you for taking the time to share your feedback following your recent stay with us, as posted on Expedia. We truly value your input.We're delighted to hear that you had a 5 out of 5 experience at Hilton Salwa Beach Resort & Villas! Your satisfaction is our priority, and we're thrilled that we could meet your expectations during your time with us.We appreciate your suggestion regarding transportation availability. Your feedback is important to us, and we'll take it into consideration as we continuously strive to enhance the guest experience.If there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know. We're here to ensure that you have a fantastic time with us every time you visit.Thank you once again for choosing Hilton Salwa Beach Resort & Villas, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Thanks hotel manager housin
Recaption was poor experience Water park was under maintenance. However I get upgraded by hotel manager.
Stayed 1 night in Jan 2024
Response from Hassan El Wahidi / General Manager on 28 Jan 2024
Dear Ibrahim,Thank you for sharing your feedback, and we appreciate your acknowledgment of Hotel Manager Hussein's assistance during your stay. We apologize for the poor reception experience and the inconvenience caused by the water park's maintenance.We're pleased to hear that Hotel Manager Hussein was able to upgrade your experience, and we hope that the enhancements added value to your stay.If there are any other aspects you would like to discuss or share, or if there's anything we can do to further enhance your future visits, please feel free to let us know. Your satisfaction is our priority, and we value the opportunity to address your concerns.Thank you for choosing Hilton Salwa Beach Resort & Villas. We look forward to the pleasure of hosting you again for an improved and memorable stay.Warm Regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Muhannad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hassan El Wahidi / General Manager on 20 Jan 2024
Dear Muhannad,Thank you for rating us 5 out of 5! We appreciate your positive feedback, and we're thrilled to know that you had a great experience at Hilton Salwa Beach Resort & Villas.If there are specific aspects or experiences that stood out to you and contributed to your excellent rating, or if there's anything we can do to make your next visit even more enjoyable, please feel free to share your thoughts.We're grateful for your support and look forward to the pleasure of hosting you again for another wonderful stay!Best Regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Seham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel with great food options in the buffet. There is the waterpark that you get as inclusive which was great for the kids (and the adults). It was clean, and absolutely no issues. Would book again.
Response from Hassan El Wahidi / General Manager on 13 Jan 2024
Dear Seham,Thank you for your wonderful review! We're delighted to hear that you found Hilton Salwa Beach Resort & Villas to be a very lovely hotel with great food options in the buffet.It's fantastic that the waterpark, especially the inclusive offerings, provided great enjoyment for both the kids and the adults. We're pleased to know that everything was clean, and you encountered no issues during your stay.Your positive feedback is greatly appreciated, and we would be thrilled to welcome you back for another delightful stay. If there's anything specific you enjoyed or if there are ways we can make your future visits even more enjoyable, please feel free to share your thoughts.Warm Regards,

10/10 Excellent

Marsha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hassan El Wahidi / General Manager on 13 Jan 2024
Dear Marsha,Thank you for the top-notch 5 out of 5 rating! We're thrilled to see that you had a positive experience at Hilton Salwa Beach Resort & Villas.If there are specific aspects of your stay that you would like to highlight or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. Your feedback is important to us, and we look forward to the pleasure of hosting you again.Warm Regards,

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for a family vacation with amazing views and personnel. I would highly recommend it because of exotic spa and a lot of activities for kids and teens. Beaches and pools are very clean and well equipped. This hotel is the best one I stayed so far in the Middle East. I would say it’s the 6 star not 5 star hotel!
Stayed 2 nights in Jan 2024
Response from Hassan El Wahidi / General Manager on 13 Jan 2024
Dear Natalia,Thank you for your glowing review! We're thrilled to hear that you had a beautiful family vacation at Hilton Salwa Beach Resort & Villas and that you enjoyed the amazing views and the excellent service from our personnel.It's wonderful to know that you would highly recommend our resort, especially highlighting the exotic spa and the variety of activities for kids and teens. We're pleased to hear that the beaches and pools met your expectations in terms of cleanliness and amenities.Your kind words about our hotel being the best you've stayed at so far in the Middle East and considering it a 6-star rather than a 5-star hotel are truly humbling. We strive to provide exceptional experiences for our guests, and your feedback is a great reward for our efforts.If there's anything specific that made your stay memorable or if there are ways we can make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you and your family again.Warm regards,

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Hassan El Wahidi / General Manager on 13 Jan 2024
Dear Stephen,Thank you for the perfect 10 out of 10 rating! We are delighted to see that you had a positive experience at Hilton Salwa Beach Resort & Villas.If there are specific aspects of your stay that you would like to share or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. Your feedback is valuable to us, and we look forward to the pleasure of hosting you again.Warm Regards,

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention to detail and service. Large rooms. V good food though not all restaurants and larger areas of resort not open or closed off. Pool area and beach access is excellent
Stayed 2 nights in Dec 2023
Response from Hassan El Wahidi / General Manager on 29 Dec 2023
Dear Duncan,Thank you for taking the time to share your feedback about your experience at Hilton Salwa Beach Resort & Villas! We're delighted to hear that you appreciated the excellent attention to detail and service.It's wonderful to know that you found the rooms spacious, enjoyed the very good food, and appreciated the excellence of the pool area and beach access. Your positive comments are truly appreciated.We also take note of your feedback about restaurant availability and the closure of larger areas of the resort. Your insights are valuable, and we will use them to improve our services and facilities.Thank you for choosing Hilton Salwa Beach Resort & Villas, and we look forward to the opportunity to welcome you back for another excellent stay in the future!Warm Regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Asma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort. In the middle of nowhere so do not expect to be able to go out close by to do anything. The walk to and from restaurant /lobby is long but the resort was lovely. I’d book half board as the restaurants are expensive and would have worked out much better if we did. The waterpark is great and a shuttle service will take you there. Staff were lovely and the room is definitely high standard. I would stay here again.
Response from Hassan El Wahidi / General Manager on 10 Feb 2024
Dear Asma,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found Hilton Salwa Beach Resort & Villas to be absolutely stunning. Your kind words about our resort and high-standard accommodations mean a lot to us.We're delighted to know that you enjoyed the waterpark and found our staff to be lovely. Providing exceptional service and creating memorable experiences for our guests is what we strive for, and it's rewarding to hear that we succeeded during your stay.We appreciate your feedback regarding the distance from nearby amenities and the walk to the restaurant/lobby. While we're sorry for any inconvenience this may have caused, we're glad that overall, you found the resort to be lovely and would consider staying with us again.Thank you once again for choosing Hilton Salwa Beach Resort & Villas. We look forward to welcoming you back for another wonderful stay. Should you have any special requests or need assistance with future bookings, please don't hesitate to reach out.Warm regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hassan El Wahidi / General Manager on 17 Nov 2023
Dear Abdul,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that your experience at Hilton Salwa Beach Resort & Villas met or exceeded your expectations.If there's anything specific you'd like to share about your stay or if there's anything we can do to make your next visit even more exceptional, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Best regards,Hassan El WahidiGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Etienne Gailliez / General Manager on 10 Nov 2023
Dear Anonymous,Thank you for your perfect rating of 10 out of 10 for your experience at Hilton Salwa Beach Resort & Villas. We appreciate your high praise and are delighted to hear that you had an exceptional stay.We look forward to welcoming you back for another outstanding experience, and we appreciate your positive feedback and support.Best regards,Etienne GailliezGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Fife

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Wonderful property and amazing staff.
Stayed 2 nights in Oct 2023
Response from Etienne Gailliez / General Manager on 17 Oct 2023
Dear Fife,Thank you for your kind words! We're thrilled to hear that you found Hilton Salwa Beach Resort & Villas to be a wonderful property and that our staff provided you with an amazing experience.Your satisfaction is our top priority, and your positive feedback motivates us to continue delivering exceptional service and hospitality. We look forward to welcoming you back for another memorable stay.Warm regards,Etienne GailliezGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Waterpark
Great facility and the kids enjoyed the water park. I would recommend it to others with little ones. The manager was very helpful.
Stayed 3 nights in Aug 2023
Response from Hilton Salwa Beach Resort and Villas on 19 Aug 2023
Dear Abdullah,Thank you for taking the time to share your positive experience at our water park at Hilton Salwa Beach Resort & Villas. We're delighted to hear that you and your family enjoyed the facility, and we appreciate your recommendation to others.Our team is dedicated to providing a memorable and enjoyable experience for all our guests, and we're glad to hear that the manager was able to assist you during your visit.If you have any further feedback or suggestions, please feel free to share them. We hope to have the pleasure of welcoming you and your family back for more fun and relaxation in the future.Best regards,Etienne GailliezGeneral ManagerHilton Salwa Beach Resort & Villas

6/10 Okay

Firas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent Stay
It was decent, one of the problems was what happened during checkout, it was 12pm which is the time where you are supposed to check out yet I had to wait for about 15 minutes to get checked out because the guy working at the counter was checking someone in even though the Check-in time is 3pm, as well as the fact that other people cut in line and gave their key cards to check out and the worker didn’t even bother to ask if I was checking out or not.
Stayed 1 night in Aug 2023
Response from Hilton Salwa Beach Resort and Villas on 17 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Hilton Salwa Beach Resort & Villas. We appreciate your honest review and apologize for any inconvenience you experienced during the checkout process.Your feedback is important to us, and we will certainly address the issues you've mentioned with our team to ensure that our check-out process is smoother and more efficient in the future. We strive to provide a seamless experience for all our guests, and we apologize for any disruption you encountered.We hope that despite this issue, you were able to enjoy your overall stay with us. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,Etienne GailliezGeneral ManagerHilton Salwa Beach Resort & Villas

6/10 Okay

Almohannadi, Doha

Stayed 1 night in Aug 2023
Response from Hilton Salwa Beach Resort and Villas on 10 Aug 2023
Dear Almohannadi, Thank you for taking the time to share your feedback with us. We value your input and strive to continuously improve our services. Your comments are important to us and will help us enhance the guest experience at Hilton Salwa Beach Resort & Villas.If you have any specific comments or suggestions that you would like to share with us, please feel free to email us at salwa.experiences@hilton.com. Your insights are greatly appreciated as we work towards providing exceptional stays for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Etienne GailliezGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

BAYNAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean big comfortable with great breakfast Thanks
Stayed 1 night in Aug 2023
Response from Janine on 6 Aug 2023
We thank you for your feedback!

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Place was amazing BUT NOT ONE BAR was open when we were there (apparently no bar at all every Sunday and Monday, even during the Eid holidays).
Stayed 1 night in Jul 2023
Response from Etienne Gailliez General Manager on 8 Jul 2023
Dear Daniel,Thank you for sharing your feedback about your recent stay at Hilton Salwa Beach Resort & Villas. We are glad to hear that you found the place amazing. However, we apologize for any inconvenience caused by the closure of the bars during your stay.We understand that having the bars closed on Sunday and Monday, as well as during the Eid holidays, may have affected your experience. We apologize for any disappointment this may have caused. We appreciate your feedback and will take it into consideration as we continue to improve our services and offerings.Thank you for choosing our resort, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Etienne GailliezGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Abdulla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2023
Response from Etienne Gailliez General Manager on 7 Jul 2023
We are thrilled that you enjoyed your stay at our Resort. We appreciate you taking the time to share your experience with us and giving us a Five-Star Rating! We hope to welcome you back to our hotel soon

10/10 Excellent

Ramez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AWSOME
Stayed 1 night in Jun 2023
Response from Etienne Gailliez General Manager on 4 Jul 2023
Dear Ramez,Thank you for your recent stay at Hilton Salwa Beach Resort & Villas, and for sharing your feedback with us.We are delighted to hear that you had an amazing stay with us! Our team works hard to ensure that our guests have a memorable and enjoyable experience, and we are thrilled that we could exceed your expectations.If you have any specific comments or suggestions about your stay that you would like to share, please don't hesitate to let us know. We value your input and will use it to continue improving our services.Thank you for choosing our resort, and we look forward to welcoming you back for another fantastic stay in the future!Best regards,Etienne GailliezGeneral ManagerHilton Salwa Beach Resort & Villas

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Etienne Gailliez General Manager on 12 May 2023
We are truly thrilled to receive your review and five-star rating! Thank you for letting us know how much you enjoyed it, we are glad that you felt well-looked after. We look forward to having you with us again in the near future

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent place for relaxation. Enjoyed my stay and keep visiting time to time. Variety of food options, good service, and different activities.
Stayed 3 nights in May 2023
Response from Hilton Salwa Beach Resort and Villas on 12 May 2023
We are thrilled that you enjoyed your stay at our Resort. We appreciate you taking the time to share your experience with us and giving us a Ten-Star Rating! We hope to welcome you back to our hotel soon

8/10 Good

shatha

Travelled with family
Liked: Staff & service, amenities
I want to stop music when athan time start I like prayer room
Stayed 2 nights in Apr 2023
Response from Hilton Salwa Beach Resort and Villas on 11 May 2023
Dear Shatha, thank you for your review and your feedback. please do note your feedback is shared with the corresponding department. looking forward in welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hospitality and service
Stayed 2 nights in Apr 2023
Response from Hilton Salwa Beach Resort and Villas on 11 May 2023
We are thrilled that you enjoyed your stay at our Resort. We appreciate you taking the time to share your experience with us and giving us a Five-Star Rating! We hope to welcome you back to our hotel soon

10/10 Excellent

Sarah

Stayed 1 night in Apr 2023
Response from Hilton Salwa Beach Resort and Villas on 22 Apr 2023
Thank you for taking the time to share your experience and for giving us a five-star rating! We are thrilled that you loved our resort and that everyone treated you remarkably. We hope to welcome you back to our hotel soon

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort in Qatar
We (2 adults 2 young children) stayed for 7 days half board over Easter. The resort was quiet with limited facilities due to Ramadan, with pools closed and no service at the open pool for drinks etc. This was disappointing especially as we were not told in advance. The food was mainly in the Souk Kitchen was a buffet for breakfast and a good range of international cuisine for dinner - juices were included but no 'premium' soft drinks. We also ate at the Levantine restaurant - this was also a buffet with a range of Arabian signature dishes. Lunch options were limited and expensive - and this seemed worse given outlets closed due to Ramadan. The north pool was open, a decent size and not too busy. We spent much of the time around the pool. The pool had lots of mosaic tiles missing, some with short edges, so was not in great condition for the age. The loungers were also a bit tatty and stained. The hotel itself and rooms were in excellent condition, and the hotel was grand. Beds were super comfortable and service was generally excellent. The rooms were clean and kept clean daily, and we appreciated the turn down service. The other upside was the onsite water park that the kids enjoyed - accessed from the hotel with no additional charge. A good range of slides and attractions that suit all tastes...
Stayed 7 nights in Apr 2023
Response from Hilton Salwa Beach Resort and Villas on 13 Apr 2023
oThank you for choosing our resort and taking the time to share about your experience. We are sorry to hear that your Experience did not meet your expectations. Your feedback is very important to us, we will share your comment to the concerned Department to take the necessary actions to avoid any similar occurrence. Once again thank you for our review and hope to welcome you back in the near future. Yours sincerely,Hilton Salwa Beach Resort and Villas

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Hilton Salwa Beach Resort and Villas on 24 Mar 2023
Thank you for taking the time to share your experience and for giving us a five-star rating! We are thrilled that you loved our resort and that everyone treated you remarkably. We hope to welcome you back to our hotel soon

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay overall. Car parking was close to the entrance. Check-in and check-out were were quick. The ladies at the front desk were very professional and friendly. They provided useful information related to our stay. To avoid any misunderstanding, it would be important to inform guests about the Hilton “Do Not Disturb” policy during check in. The room was big with a nice sea view. Light switches were simple and not confusing. Good amount of drinking water was available which is excellent. Breakfast and dinner were great. It was a buffet with many varieties. The staff were friendly and provided excellent service. Due to our food allergies, we were not able to eat from any dish. Chef Vel Ray and chef Nehal were very helpful in making special delicious dishes for us. We are very thankful to them.
Stayed 4 nights in Feb 2023
Response from Hilton Salwa Beach Resort and Villas on 28 Feb 2023
Dear Mohammed,Thank you for choosing our resort and taking the time to share your experience. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, we will share your comment to the concerned Department to take the necessary actions to avoid any similar occurrence. We are hoping to welcome you again in the future.Yours sincerely,Hilton Salwa Beach Resort and Villas

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great rooms and helpful staff
Lots of friendly staff and nice rooms. Service mostly good and well supported by the front desk (Dev) and those in the buffet restaurant (Monika was excellent!). Food on half board was excellent. Very quiet at this time of year and the hotel lacks anywhere to get basic provisions, apart from a pharmacy. Overall very good.
Stayed 7 nights in Feb 2023
Response from Hilton Salwa Beach Resort and Villas on 20 Feb 2023
Dear Anonymous,We thank you for taking the time to provide us with your feedback. We are happy that you were well looked after. We would like to hear from you regarding mostly good service. Our aim will always be to score a 10. Please do send us an email on salwa.experiences@hilton.com so we can follow up on the matter and prevent it from happening next time. Once again thank you for your review. Looking forward to hearing from you and welcoming you back with us in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Hilton Salwa Beach Resort and Villas on 14 Jan 2023
Dear, Thank you for your review. We look forward in welcoming you back. Yours sincerely,Hilton Salwa Beach Resort and Villas

10/10 Excellent

Gilberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and nice environment
Response from Hilton Salwa Beach Resort and Villas on 31 Dec 2022
Dear Gilberto,We are thrilled that you enjoyed your stay at our Resort. We appreciate you taking the time to share your experience with us and giving us a Five-Star Rating! We hope to welcome you back to our hotel soon - please let me know if we can assist with booking and arrangements.Yours sincerely,Hilton Salwa Beach Resort and Villas

10/10 Excellent

Abid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great, attentive staff. We had a wonderful stay! The attached waterpark was a favorite with our kids.
Response from Teresa on 29 Dec 2022
Dear Abid, Thank you for choosing our Resort and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and that the theme park was a hit for you and your family. We hope to see you again on a future visit.Yours Sincerely,Hilton Salwa Beach Resort & Villas

6/10 Okay

Louise

Stayed 2 nights in Dec 2022
Response from Teresa on 28 Dec 2022
Dear Louise,Your feedback is very important to us, we are sorry to hear that you had an issue. A representative will be in touch with you regarding these issues. We are looking forward to welcoming you back with us in the near future. Kind Regards, Hilton Salwa Beach Resort & Villas

8/10 Good

UMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Hilton Salwa Beach Resort & Villas on 25 Dec 2022
Dear Uma,Thank you for talking the time to share your feedback and letting as know how much you enjoyed your staycation at our Resort. We are hoping to welcome you again in the near future.Sincerely Yours,

10/10 Excellent

Marwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2022
Response from Hilton Salwa Beach Resort & Villas on 21 Dec 2022
Dear Marwan,Thank you for taking the time to share your feedback and giving us a perfect rating. We are thrilled to know how much you enjoyed your stay in our Resort. We are hoping to welcome you again in the near future.Sincerely Yours,

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Hilton Salwa Beach Resort and Villas on 16 Oct 2022
Dear Lindsey, Thank you for taking the time to share your experience and for giving us a five-star rating! We are thrilled that you loved our resort and that everyone treated you remarkably. We hope to welcome you back to our hotel soon.Yours sincerely,Hilton Salwa Beach Resort and Villas

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is very nice and very clean , very comfortable , very kind staff , very delicious food , i highly recommend it . The restaurant should have more space to accommodate more people , the food and beverages and activities are over priced .
Stayed 2 nights in Oct 2022
Response from Yours sincerely, Hilton Salwa Beach Resort and Vil on 15 Oct 2022
Dear Firas,Thank you for taking the time to share your experience and for giving us a full rating! We are thrilled that you loved our resort and that everyone treated you remarkably. Your feedback has been shared with relevant head of department to make necessary changes where required. We hope to welcome you back to our hotel soon

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend Location
Great place for a weekend away. And the water park makes it perfect for families. Good choice of restaurants. Good breakfast.
Stayed 1 night in Sep 2022
Response from Hilton Salwa Beach Resort & Villas on 25 Sept 2022
Dear Mark,Thank you for taking the time to share your feedback and giving us a perfect rating! We are thrilled to know that you and your family had a great weekend staycation in out Resort. We are glad to know that waterpark hits you. We are looking forward to welcome you again in the near future.Kind Regards,

8/10 Good

Mark Leo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022
Response from Hilton Salwa Beach Resort & Villas on 21 Sept 2022
Dear Mark Leo,Thank you for choosing our Resort and taking your time to share us your feedback. We are thrilled to know how much you enjoyed your staycation. We are hoping to welcome you again in the near future.Best Regards,

10/10 Excellent

Huthaifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Hilton Salwa Beach Resort & Villas on 12 Sept 2022
Dear Huthaifa ,We are thrilled to receive your feedback and perfect rating! thank you for letting us know how much you enjoyed your staycation in our Resort. We are looking forward to welcome you again in your next visit.Kind Regards,

10/10 Excellent

Ali

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Overall excellent experience with service, staff, facilities, pool, restaurants, water park, and will keep visiting this nice resort. Recommended for relaxation and enjoying free time.
Stayed 7 nights in Aug 2022
Response from Hilton Salwa Beach Resort & Villas on 12 Sept 2022
Dear Alii,Thank you for taking the time to share your feedback and giving us a perfect rating. We are thrilled to know how much you enjoyed your staycation in our Resort and the waterpark hits you. We are hoping to welcome you again in the near future.Kind Regards,

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Hilton Salwa Beach Resort & Villas on 5 Sept 2022
Dear Mohammed,Thank you for taking the time to share us your feedback and perfect rating. We are thrilled to know how much you loved your staycation experience in our Resort. We are hoping to welcome you again in the near future.Kind Regards

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly
Stayed 1 night in Aug 2022
Response from Hilton Salwa Beach Resort and Villas on 27 Aug 2022
Dear Justin,Thank you for choosing our Resort and for taking the time to share your feedback. We are delighted to know that you enjoyed your visit. We hope to see you again on a future visit to our Resort.Your sincerely,