Ratings based on 1,046 verified reviews

4.8 out of 5
90% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 15 Mar 2020
Service and facilities, food excellent, happy hours, staff friendly
Comment from Hotel Management
15 Mar 2020 by Mariia, Hotel Management
Dear Guest, we are delighted to know that you have had a great stay with us. Looking forward to the pleasure of welcoming you back again. Best wishes, Mariia Vorobeva, Assistant Club Lounge Manager.
5 out of 5
by a verified traveller

Posted 8 Mar 2020
The hotel was beautiful. The staff excellent. Great location walking distance to all.
Comment from Hotel Management
8 Mar 2020 by Ronald Busico, Hotel Management
Dear Valued Guest, Thank you for your feedback. We're glad that you enjoyed your stay with us. We look forward to welcoming you back at our hotel. Best Regards, Ronald Busico
5 out of 5
by a verified traveller

Posted 5 Mar 2020
Comment from Hotel Management
5 Mar 2020 by alyssa, Hotel Management
Dear Valuable Guest, Thank you for your feedback! Our aim is to ensure that your stay with us is as enjoyable as possible and we are glad to hear that you had a memorable stay with us. We look forward to welcoming you back at our hotel! Best Regards, Alyssa Magnaye Guest Relations – Team Leader Jumeirah at Etihad Towers
5 out of 5
by a verified traveller

Posted 4 Mar 2020
Excellent luxury hotel in great location. Unbeatable service and lovely room with superb rooms.
Comment from Hotel Management
4 Mar 2020 by Mariia , Hotel Management
Dear Guest, thank you very much for rating us. We are delighted to know that you have had a great stay. It was a pleasure to serve you. Looking forward to the pleasure of welcoming you back again. Best regards, Mariia Vorobeva, Assistant Club Lounge Manager
5 out of 5
by a verified traveller

Posted 1 Mar 2020
Very nice atmosphere, friendly staff, excellent service
Comment from Hotel Management
1 Mar 2020 by alyssa, Hotel Management
Dear Valuable Guest, Thank you for your feedback! Our aim is to ensure that your stay with us is as enjoyable as possible and we are glad to hear that you had a memorable stay with us. We look forward to welcoming you back at our hotel! Best Regards, Alyssa Magnaye Guest Relations – Team Leader Jumeirah at Etihad Towers
3 out of 5
by a verified traveller

Posted 22 Feb 2020 on Hotels
It was fine
Comment from Hotel Management
22 Feb 2020 by Alyssa, Hotel Management
Dear Valuable Guest, Thank you for your feedback. We wish to receive even more detailed feedback to ensure that you will be well taken care of on your future visits. We look forward to welcoming you back at our hotel and wish you a great day ahead. Best Regards, Alyssa Magnaye Guest Relations – Team Leader Jumeirah at Etihad Towers
5 out of 5
by a verified traveller

Posted 20 Feb 2020
Comment from Hotel Management
20 Feb 2020 by alyssa, Hotel Management
Dear Valuable Guest, Thank you for your feedback! Our aim is to ensure that your stay with us is as enjoyable as possible and we are glad to hear that you had a memorable stay with us. We look forward to welcoming you back at our hotel! Best Regards, Alyssa Magnaye Guest Relations – Team Leader Jumeirah at Etihad Towers
4 out of 5
by a verified traveller

Posted 18 Feb 2020 on Hotels
Comment from Hotel Management
18 Feb 2020 by Alyssa, Hotel Management
Dear Mr. John, Thank you for your feedback. We wish to receive even more detailed feedback. We look forward to welcoming you back at our hotel and wish you a great day ahead. Best Regards, Alyssa Magnaye Guest Relations – Team Leader Jumeirah at Etihad Towers
5 out of 5
by a verified traveller

Posted 18 Feb 2020
Comment from Hotel Management
18 Feb 2020 by Alyssa, Hotel Management
Dear Valuable Guest, Thank you for your feedback! Our aim is to ensure that your stay with us is as enjoyable as possible and we are glad to hear that you had a memorable stay with us. We look forward to welcoming you back at our hotel! Best Regards, Alyssa Magnaye Guest Relations – Team Leader Jumeirah at Etihad Towers
5 out of 5
by a verified traveller from Dallas tx

Posted 16 Feb 2020
I love everything, just the personal. I think need to be more friendly!😃
Comment from Hotel Management
16 Feb 2020 by Alyssa, Hotel Management
Dear Valuable Guest, Thank you for your feedback! At the outset, please accept my sincere apologies for the shortfalls that have taken place during your stay. Rest assured that your feedback has been valuable and we look forward to welcoming you back at our hotel! Best Regards, Alyssa Magnaye Guest Relations – Team Leader Jumeirah at Etihad Towers