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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
5203 South 1st Street, Abilene, TX

Reviews

7.4

Good

Rating 10 - Excellent. 198 out of 582 reviews" "
Rating 8 - Good. 159 out of 582 reviews" "
Rating 6 - Okay. 95 out of 582 reviews" "
Rating 4 - Poor. 60 out of 582 reviews" "
Rating 2 - Terrible. 70 out of 582 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the peace and quiet that the property has and the residents give each other
Stayed 1 night in May 2024

4/10 Poor

Gabrielle

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from ss on 22 May 2024
We have taken your feedback on board, and we will strive to make improvements accordingly

10/10 Excellent

al

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is nice ,rooms are clean
Stayed 1 night in Mar 2024
Response from ss on 20 May 2024
Thank you so much for taking the time to post a review al. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights

6/10 Okay

Raul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Killed one cockroach in the room as soon as I got there. Didn't see any others that night or the next night since I was booked for 2 nights. Toilet had poop stain under the seat and urine stains on the caulking that seals it to the tile. The ceiling tile at the lavatory sink had a piece of toilet paper covering a hole on the foam ceiling tile. The plug next to the lamp next to the bed did not have a plug cover on it to keep the electrical wires from showing to expose the danger of a child or someone to get electicuted. I took pictures and dont see where this app allows me to display the pictures.
Stayed 2 nights in May 2024
Response from ss on 14 May 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Dameon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Apr 2024
Response from ss on 13 May 2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, staff & service
Lot of people hang around
Stayed 1 night in May 2024
Response from ss on 8 May 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. You're always welcome here.

8/10 Good

Rodrick

Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend my family members there
Stayed 1 night in May 2024
Response from ss on 8 May 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. You're always welcome here.

8/10 Good

Wilfried

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good hotel for price
Stayed 2 nights in Apr 2024
Response from ss on 29 Apr 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024
Response from ss on 29 Apr 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 Excellent

Maren

Liked: Staff & service, property conditions & facilities
Cheapest in town. Really comfortable and spacious for the price. Staff is very friendly.
Stayed 2 nights in Apr 2024
Response from ss on 29 Apr 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 Excellent

BRADLEY

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Di on 30 Apr 2024
Dear Bradley,Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, the staff was excellent
Stayed 2 nights in Apr 2024
Response from ss on 24 Apr 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Di on 16 Apr 2024
Dear Kimberly, Thank you for taking the time to share your experience about your recent stay at our hotel. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was not the case during your stay. You can be confident that we have followed-up on your concerns. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend missed the parking entrance because the building didn't look like a hotel. After we went to dinner, the hotel sign wasn't lit up. The place is starting to show its age. The corner of the front desk had business cards for call girls :-( The towels were big and fluffy.
Stayed 1 night in Apr 2024
Response from FD on 15 Apr 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

6/10 Okay

Virgil

Travelled with partner
Liked: Staff & service, property conditions & facilities
Better option and choices for breakfast
Stayed 1 night in Apr 2024
Response from Di on 12 Apr 2024
Dear Virgil, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

6/10 Okay

Robert, West Hartford

Liked: Cleanliness
It's a strange place: It's a large facility, with the rooms looking out on a central enclosed atrium. There don't seem to be many guests. The lobby and the large enclosed atrium areas are pretty much empty, devoid of furniture. Even the Rodeway sign out front seems temporary, a fabric sign over whatever the hotel name had been previously. There was a guy disassembling his motorcycle right in front of the main entrance, making it look rather unattractive to me. The young man at the desk was helpful and courteous, but he had some trouble getting me checked in (some issue between Expedia and the Rodeway's system prevented him from being able to see my reservation). He had to call for help. The first room they assigned looked fine but smelled bad - I don't know if someone had smoked in there or if it was some sort of disinfection. I went back and asked for a different room. The second one indeed was much better and smells "normal." Both rooms appeared to be clean and well-maintained. We'll see in the morning how the included breakfast is.
Stayed 1 night in Apr 2024
Response from FD on 10 Apr 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Liraessa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good: The beds were comfy and the shower had good water pressure and the hot water stayed hot. Great: The staff was friendly and helpful. Bad: Had to move rooms 3 times, first room the dead bolt did not lock and missing curtains (101), the second one had missing curtains (214), the third one was good until a pen rolled under the bed to reveal a lot of trash under the bed and when I went to shower there was hair on the walls from last guest as well as a lot of dirt and grim in the tub itself (213).
Stayed 1 night in Mar 2024
Response from FD on 27 Mar 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Aya

It was good for the price, but a bit noisy
Stayed 1 night in Mar 2024
Response from FD on 27 Mar 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute nightmare! There were 3 events going on in Abilene, causing hotels to be booked up. I booked this one & regretted it as soon as I got there!! Dirty, no air, lock didn’t work, no windows, scary. As a female traveling alone, I absolutely could not stay there! It was awful and I do not know how they are even in business!
Stayed 1 night in Mar 2024
Response from FD on 27 Mar 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Terrible

Tricia

Stayed 1 night in Mar 2024
Response from FD on 4 Apr 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Vincent, canyon

Business traveller
Liked: Cleanliness, property conditions & facilities
Breakfast sucks only cereal
Stayed 2 nights in Mar 2024
Response from Di on 13 Mar 2024
Thank you for choosing our property during your recent travel to Abilene, Texas. We enjoyed having you as our guest and look forward to the opportunity of welcoming you back soon. Although, Rodeway Inn does not typically include breakfast in the room rate, please feel free to check our hotel website for our current promotions, such as Bed and Breakfast and Local Attraction packages. On behalf of the entire team at Rodeway Inn, I would like to wish you and your family a terrific end of the week!

10/10 Excellent

Renee

Stayed 1 night in Feb 2024
Response from FD on 27 Mar 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

2/10 Terrible

Alexander

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was sketchy, staff nowhere to be found and unhelpful. It was just awful all around and I wonder how they are still open.
Stayed 5 nights in Feb 2024
Response from Di on 1 Mar 2024
Dear Alexander, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here!
Stayed 1 night in Feb 2024
Response from Di on 29 Feb 2024
Dear Jessica, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing! This place is very comfortable and safe!
Stayed 1 night in Feb 2024
Response from FD on 28 Feb 2024
we are so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

10/10 Excellent

Von

Liked: Amenities
Nice
Stayed 1 night in Feb 2024
Response from Di on 6 Feb 2024
Dear Von, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 Terrible

JEFFREY D

Disliked: Cleanliness, property conditions & facilities
The female staff member was very kind and easy on the eyes. They advertise no pets…not true. Had to move rooms three times for various reasons. Pot smoking in parking lot with garbage everywhere. Breakfast consists of toast and two types of cereal.
Stayed 2 nights in Jan 2024
Response from Di on 6 Feb 2024
Dear Jeffrey, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

6/10 Okay

Kimberly

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Our 1st room the curtain didn’t close. Staff was eager to help gave us a second room clerk with me to check it out. 2nd room and a horrible cigarette smell. So he gave as a 3rd room. Clerk didn’t go and check it out we just changed room had my 2 grandchildren with me they are 4 and it was getting late for them. Curtains closed. Got pjs on and went to watch tv. It didn’t work. Cable wasn’t set up in that room. SMH. I was done we went to bed. The room was good clean. Would of been nicer if had better pillows and more of them. They at least had a small breakfast not just coffee as Econo Lodge only offers coffee. Had to ask front desk for danishes would not have even known if another guest didn’t tell me. Yes I would stay there again. I will bring my own pillows and if grandkids are with extra toys for them just in case tv isn’t working. No ice either. Staff member told me that they have several rooms 12 I think that have hot tubs in them however they don’t rent them out and over half the building is used for storage rooms that were conference rooms are now storage. With no individual outside doors or windows wonder if that would be a fire hazard.
Stayed 1 night in Jan 2024
Response from Di on 6 Feb 2024
Dear Kimberly, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Caleb

Stayed 1 night in Jan 2024
Response from Di on 6 Feb 2024
Dear Caleb, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 Okay

Michael

Stayed 1 night in Jan 2024
Response from Di on 6 Feb 2024
Dear Michael,Thank you for taking the time to share your experience with us. We appreciate your feedback and will use that to improve our service in the future. We hope that you will consider staying with us again.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Di on 6 Feb 2024
Dear Anthony, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 Terrible

Danny

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't really ready for someone to stay in it. The room seem incomplete, door jams not finished, bathroom door wouldn't even close. The room didn't have a refrigerator as listed we had to ask for one, the coffee maker was missing too, I had brought my own coffee maker. The Breakfast bar was a total joke, Bread for toast and some cereal. The over all experience was uncomfortable. The Price was cheap for a Saturday stay. If it was just me it wouldn't of mattered as much, My wife was with me so it mattered. I took pic's
Stayed 1 night in Jan 2024
Response from Di on 6 Feb 2024
Dear Danny, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Caleb

Stayed 1 night in Jan 2024
Response from Di on 6 Feb 2024
Dear Caleb, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Abilene
Very good property. Excellent furniture, better maintained than most. Breakfast is kind of thin though. Be prepared to get down the street to Denny's or somewhere else for that
Stayed 1 night in Jan 2024
Response from Di on 6 Feb 2024
Dear Walter, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. I am sorry you did not find our breakfast We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Di on 6 Feb 2024
Dear Cynthia,Thank you for your response to our survey. We appreciate your feedback and will use it to improve our hotel services. We hope to see you again!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Di on 30 Dec 2023
Dear Richard, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Gary

Had a good comfortable stay but breakfast was bori
Stayed 1 night in Dec 2023
Response from Di on 30 Dec 2023
Dear Gary, Thank you for choosing our property during your recent travel to Abilene, Texas. We enjoyed having you as our guest and look forward to the opportunity of welcoming you back soon. Although, Rodeway Inn does not typically include breakfast in the room rate, we choose to provide a small continental breakfast as a courtesy to our guests for a more enjoyable stay.On behalf of the entire team at Rodeway Inn in Abilene, I would like to wish you and your family a terrific end of the week!

6/10 Okay

Camille

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Di on 30 Dec 2023
Dear Camille, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

8/10 Good

Erik

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice quiet property. Reasonable rates. The owner was friendly and helpful plus you could tell the rooms were renovated recently. The beds weren't the most comfortable but i like mine soft. There was enough room for me to do yoga and the water pressure and temperature was agreeable. All in all i will be going back if in the area again
Stayed 1 night in Dec 2023
Response from Di on 28 Dec 2023
Dear Erik, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. Our quiet atmosphere and renovated rooms are something we pride ourselves on. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Di on 28 Dec 2023
Dear Andy, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Joe Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a good stay
Stayed 1 night in Dec 2023
Response from Di on 28 Dec 2023
Dear Joe, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. It is important to us that our guests always have a good stay. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Di on 28 Dec 2023
Dear Andy, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 Terrible

Linda

Business traveller
Stayed 1 night in Dec 2023
Response from Di on 21 Dec 2023
Dear Linda, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

2/10 Terrible

Elizabeth

Stayed 1 night in Dec 2023
Response from Di on 21 Dec 2023
Dear Elizabeth, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just soo peaceful and the rooms feel like home thats what i love about the rodeway inn. And the manager is awesome
Stayed 2 nights in Dec 2023
Response from Di on 8 Dec 2023
Dear Elizabeth,Thank you so much for sharing your feedback. We are happy to hear you have enjoyed your stay and hope to see you again soon.

10/10 Excellent

Curt, Glendora

Travelled with partner
Liked: Property conditions & facilities
Kind of a strange place. The Indian or Pakistani, or whatever dude check me in was good. Not great, really didn't say much, not friendly, but not angry. Nobody I would hire for my company. And then there is a more full-size girl there later, on who is friendly enough,yet a little different also. . I don't know this area so maybe that's how people are again, not good not bad. For the price it was fine.
Stayed 1 night in Dec 2023
Response from Di on 7 Dec 2023
Dear Curt, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Poor

Norman

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room, anemic breakfast, friendly staff tho!
Door to my assigned room was ajar and had not been touched since last guest left! Poor front desk lady was aghast and apologized profusely. Next room had no comforter, no soap, ONE bath towel and there was long hairs on the floor. Shower curtain was way too long so it "mopped" the bottom of the tub. Room smelled musty. Next morning the heater didn't work! Front desk offered to move me to another room upon my return for the second night of my stay. To their credit, the rest of the facility was very clean and bright (lobby). Didn't look like breakfast was going to amount to much so I went elsewhere.
Stayed 2 nights in Dec 2023
Response from Di on 6 Dec 2023
Dear Norman, Thank you for taking the time to share your experience about your recent stay at our hotel. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was not the case during your stay. You can be confident that we have followed-up on your concerns. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Timoteo

Stayed 2 nights in Nov 2023
Response from Di on 6 Dec 2023
Dear Timoteo, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 Okay

Charles

Stayed 1 night in Nov 2023
Response from Di on 21 Dec 2023
Dear Charles, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.