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Reviews of Ramada by Wyndham Abbotsford

3 out of 5
Ramada by Wyndham Abbotsford
2073 Clearbrook Rd, Abbotsford, BC

Reviews

4.8
Rating 10 - Excellent. 77 out of 1000 reviews" "
Rating 8 - Good. 135 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 250 out of 1000 reviews" "
Rating 2 - Terrible. 367 out of 1000 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Mathew

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The good: The staff were super friendly and willing to help anytime I asked them something. The sheets and towels were clean and smelled like bleach so you know they were clean. The sink and counter were also clean. I did not mention my concerns to the staff as I was hardly at the hotel due to meetings. If I had I think they would have tried to solve these issues. The TV had a number of channels. The bad: The bathtub looked dirty with greyish sides and the non-slip floor looked gross beside the rusty drain. I ended up showering at good life gym. The hallway fire door that went outside to additional units was left open and it was noisy during the day. The light in my room was flickering a lot. The carpets had seen better days and I left my slippers on in the room. The neutral: I did not use the gym or pool while staying here but they looked nice. The breakfast just included Costco items. I needed to shorten my trip by 1 night and I was advised that no refund would be given due to the no refund policy. Overall it's an okay place to stay but I will likely stay somewhere else next time around as newer looking hotels are just 10-15$ more per night even though they are slightly further away from Abbotsford airport.
Stayed 3 nights in May 2024

2/10 Terrible

Nikita Rakesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stinks of cow dung.
Stayed 3 nights in May 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is dated and in need of repair. The staff however are friendly and helpful. The beds are very comfortable as well.
Stayed 2 nights in May 2024

4/10 Poor

Viola

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We would not choose this property again.
Stayed 1 night in May 2024

2/10 Terrible

Lindsay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had many items that were not in working order such as the jacuzzi. There was a tacky sign in the room informing us that a microwave, if stolen, would cost an exhorbitant amount to replace. The shower didn't work properly and areas of the room were unclean.
Stayed 1 night in Feb 2024

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Excellent restuarant Huge room
Stayed 3 nights in May 2024

4/10 Poor

Tara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Alain

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dans la chambre nous avions deux lit, dans l'un d'eux, il y avais encore toutes les traces de quelqu'un qui avait dormi dans les draps, urine séchée sur le banc de toilette, porte de salle de bain défoncée et arrive pour déjeuner a 9:10 et tout est déjà ramassé. Pas entretenus comme place, ça vaut pas le 200.00 par nuit
Stayed 1 night in May 2024

2/10 Terrible

chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Kevin

Travelled with partner
Disliked: Amenities
I give it a 2because the staff was friendly, but overall the place is more than rundown. Not cheap either we paid 261.00 for the night… how do I know the exact amount? Because when we got there their debit machine was down and we had to pay cash
Stayed 1 night in May 2024

6/10 Okay

Ron

Stayed 2 nights in May 2024

6/10 Okay

Jean

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Curtis, Black Creek

Liked: Staff & service
Standard accommodations with no frills but quiet and convenient. The staff were friendly and helpful.
Stayed 1 night in May 2024

8/10 Good

tiliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Ninoy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Punjabi

Stayed 1 night in Apr 2024

2/10 Terrible

Martin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We have never, ever been checked into a hotel room so discustently dirty and falling apart. We are seniors and have been in many hotel rooms. We checked out immediately and told the young woman at the desk she had better check the room out herself. Never would we recommend this hotel to anyone we k ow
Stayed 1 night in Apr 2024

6/10 Okay

Manvir

the furniture was old but the room was not bad it was clean
Stayed 3 nights in Apr 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Price matched expectations; convenient location for our needs.
Stayed 1 night in Apr 2024

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was broken down, repairs had been done improperly. The door to our room had been cut short and was 11/2 inches short of the floor so the hall light shone in. The fire exit doors at the end of the hallway did not shut so it was open all night and was noisy. The floor had been vacuumed in the center of the room only. Cracker crumbs were beside the bed when we arrived as it had not been vacuumed and stayed there for the 2 days. The gym was a joke. The bed was clean and the bathroom looked fine otherwise we would have tried to find something elsewhere.
Stayed 2 nights in Apr 2024

4/10 Poor

Jaime, Peace River

Room was ice cold when I arrived. Door does not lock properly and lights flicker
Stayed 1 night in Apr 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Jagjeet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unprofessional
Stayed 1 night in Apr 2024

4/10 Poor

Lana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel should be rated a 2 star maxium. The room needs a deep clean and new furniture and window coverings. The sauna was closed, the hot tub was empty and the pool was very cold. The ad did not say there was no elevator, I am 84 and find it extreamly hard to do stairs, there were no rooms left on the main floor. It was to late to find another hotel......we stayed and coped with the place. The staff was very nice. The breakfast was average, they did not take the chairs down from the tables the guests had to do it themselves. There was no one there to replentish the megar offerings. So you made do with that was there and note we were early to breakfast.
Stayed 4 nights in Apr 2024

4/10 Poor

Michael Bruce

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Access great location
Stayed 1 night in Apr 2024

6/10 Okay

Dan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
It was just ok. Stayed for 2 nights for an event at TradeX. Good location for that venue; is a short drive. The room was dirty. The carpet in this hotel is nasty. They need to rip it all up. The rubber mat in the tub was dirty, also the tub took an hour to drain after one short shower. The doors into this hotel are all broken and tampered with. During the day there were homeless people hanging out in the parking lot. This hotel did not feel safe. Anybody can gain access to the rooms. The key cards for the doors barely work. You have to try over and over again just to get in your room. I would not recommend this hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Anthony

Stayed 1 night in Mar 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wonderful room, just a bit disappointed the pool was not operational
Stayed 1 night in Mar 2024

4/10 Poor

Veronica

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Lauren

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
Old and needs updating which it looks like some renovations have begun.
Stayed 1 night in Mar 2024

2/10 Terrible

Brent

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The place is old and poorly maintained Breakfast was terrible Hot tub hasn’t worked in years Gym was broken and brutal Was not up to Ramada standards at all. Prices do not reflect the hotel. Ramada prices and not Ramada quality
Stayed 1 night in Mar 2024

2/10 Terrible

Laurie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Parmnoor Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Erin

Ants everywhere and carpet beetles. Very noisy could hear everything in hall and in room next door. No elevator and weird smell everywhere. Massive stain in ceiling
Stayed 1 night in Mar 2024

2/10 Terrible

Prabhneet

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
girl at front desk was nice, everything else sucked
Stayed 1 night in Mar 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Doors did not actually have numbers, written in pen on white paint. List of things they would charge you extra for if you stole it prominantly on display. For instance 200 if you move the furniture.
Stayed 1 night in Mar 2024

2/10 Terrible

Brady

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down, all of the furniture in our room is in disrepair, no staff and half of the amenities are not operational. Very different realities compared to what Expedia lists.

10/10 Excellent

Brent, Red Deer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at this Ramada and we were very pleased with everything. We had room #241 which we found out later is the honeymoon suite, it was an awesome room.
Stayed 3 nights in Mar 2024

2/10 Terrible

Andrea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
not able to use a credit card upon arrival they needed cash only. Very disorganized. The room was very old, broken bathing plug, taps broken, not impressed.
Stayed 1 night in Feb 2024

8/10 Good

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Mar 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute dump of a hotel, guests are mainly payday partiers who are loud and inconsiderate. Staff not equipped or capable of dealing with disrespectful guests. This Ramada is in sketchy area and not well maintained, better to sleep in your car on side of highway than stay here!
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a 5 day stay February 2024. Arrived around 10pm to check in. Gpt to the room and immediately had multiple rooms partying, slamming doors, loud conversations in the hallway. Called the front desk where the 2 girls did nothing tp fix the problem. Finally after dealing with it myself at 1230 am i could get to sleep. Last day at checkout time I was ready to walk out at 11:15 but had to take a phone call. The cleaning "lady" relentlessly knocked and tapped on the door exclaiming that checkout is 11 and I have to leave NOW!!! There were very few people staying there during my stay. With obvious good reasons. Room cleaning on the second to last day consisted of replensihing the terrible coffee packs and leaving one clean towel and a bar of soap. We'll see if they try and charge my card a "Late checkout" fee. Ignorant staff. Outdated property. Not a decent price when you consider they product you'll get. Will never be staying here again.
Stayed 5 nights in Feb 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely stay again
Stayed 1 night in Feb 2024

4/10 Poor

Lynda

Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Adequate but needs work.
Called to inquire about airport shuttle, no answer the first time. Called back and found out no shuttle and the clerk hung up without saying goodbye. The hotel is older. I can see that some things have been repaired or are in the midst of being repaired but overall it looks rough around the edges for sure. Furniture is all scratched up, tub is scratched, marks on the door have been painted over in spots but the colour didn’t match so it doesn’t look nice, pull missing on one of the dresser drawers. Breakfast had poor selection, no bowls for cereal, warm milk, and old looking fruit so that was also disappointing. Our room was incredibly spacious which was nice. It was freezing in there until we got the heater on then it was sweltering. The glass on the sliding doors must be single pane because it was very cold and sounded as if the window was open (the sound was so clear when sirens went by). The beds were comfy and we slept well. The bedding and towels were clean and smelled fresh. We had to ask for more towels as there were only 2 bath towels, 1 hand towel, and 1 facecloth in a room for 4 people. There is potential with ongoing repairs and a few improvements. We were there just for a quick layover so didn’t need much.
Stayed 1 night in Feb 2024

4/10 Poor

Blythe

Disliked: Cleanliness, property conditions & facilities
Overall it feels run down. There is a high pitched buzzing sound in the lobby that is certainly giving the staff hearing damage. Bathroom light switch was broken so the light and fan couldn’t be turned off, and there was a red stain on the carpet at the sink that looked like fresh blood. The room looked like it hadn’t had a thorough cleaning in years. The bed sheets were clean and in good shape so I stayed because I just needed to crash for the night, but I did regret choosing this place. Not at all a $200/night place
Stayed 1 night in Feb 2024

2/10 Terrible

berna

Stayed 1 night in May 2023

2/10 Terrible

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs a huge make over. Stains all over the carpets, wall paper falling off the walls, ants in our room, shower head was super loose and felt like it was going to fall off the wall. We were down visiting friends in the area who later told us that this hotel is booked by the hour. Would not stay at this hotel ever again. As well the breakfast is just a few tables and chairs set up in the front lobby. We would never stay at this hotel again.
Stayed 1 night in Feb 2024

6/10 Okay

danny

Disliked: Property conditions & facilities
Lacking information on breakfast availability times. Tired Hotel room allocated did not resemble photographs available at time of booking. No control over noisy guests
Stayed 1 night in Feb 2024