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Reviews of Wakeup Aarhus

2 out of 5
Wakeup Aarhus
M.P. Bruuns Gade 27, Aarhus

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1117 reviews" "
Rating 8 - Good. 417 out of 1117 reviews" "
Rating 6 - Okay. 87 out of 1117 reviews" "
Rating 4 - Poor. 28 out of 1117 reviews" "
Rating 2 - Terrible. 26 out of 1117 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very very nice and accommodating.
Stayed 6 nights in May 2024
Response from Kurt/Reception on 23 May 2024
Dear Marko, Thank you for your feedback and your time. We are happy to see that you enjoyed your stay with us. We hope you had a good time in Aarhus and that we can welcome you again another time. We wish you a very good summer. Sincerely, Kurt/Reception

10/10 Excellent

Kenji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful service. The hotel was also located very central, with easy access to stations. Personally, it was kinda hard to find the parking lot entrance. But after asking the reception it was quick to find. :)
Stayed 1 night in May 2024
Response from Receptionen on 21 May 2024
Dear KenjiThank you so much for your kind review. We are very pleased to read that you enjoyed your stay and you liked our staff :-)

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our upgraded room was great.
Stayed 7 nights in May 2024
Response from Kurt/Reception on 13 May 2024
Dear Christine, Thank you for your feedback and your time. We are happy to see that you enjoyed your stay with us. We hope you had a good time in Aarhus and that we can welcome you again another time. We wish you a very good spring. Sincerely, Kurt/Reception

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Kurt/Receptionen on 2 Oct 2023
Kære Freddy, Tak for din feedback og din tid. Vi er glade for at se, at du har nydt dit ophold hos os. Vi håber du har haft en god tid i Aarhus og at vi kan byde dig velkommen igen en anden gang. Vi ønsker dig et godt efterår.. Med venlig hilsen Kurt/Reception

4/10 Poor

Guy

Liked: Cleanliness
Disliked: Room comfort
Very Disappointing
First off, parking is a logistical nightmare. You have to drive WAY out of your way just to get to a mall entrance which has hotel parking available. Once you get to this parking lot, there are almost no signs telling you which direction the hotel is in, so you have to guess, unless you catch a glimpse of the small almost hidden "wakeup aarhus" text stenciled on to a door. Once you get to the elevator, it doesn't tell you which floor to select for the hotel. Time to guess again, so I chose "1". You get to "1' and find yourself inside that mall. If you look around very carefully, you might see that there's a second, almost hidden elevator you have to take to go up to street level. Again, no signage, so you're guessing about everything. And then once at street level, you need to go out to the street, turn a corner, and walk about 50 feet to get to the hotel entrance. It's ludicrous. Also, in the first 2 hours of my stay, my card key deactivated TWICE! When I had the audacity to complain about it to the bald guy working the front desk, he gave me an attitude and said he wasn't at fault. As for the room, it's tiny. Smaller than a cruise cabin, including the shower which is not much wider than the footprint of a toilet. Finally, breakfast is very disappointing. I've had far better selection at much smaller inns. Totally unacceptable for a corporate hotel like Wakeup Aarhus. I'm very sorry I stayed here.
Stayed 1 night in Aug 2023
Response from OD on 26 Aug 2023
Dear Guest,Thank you for your feedback and your time.We are sorry to see all your criticism of our nice hotel. Of course, it shouldn't be like that and it's not okay.Of course, we immediately passed this on to the respective managers in the various departments at our hotel.However, we hope that you had a good time in Aarhus and that we will have the opportunity to welcome you again another time.We wish you a good late summer.With best regardsWakeup Aarhus reception

10/10 Excellent

Gordon

Stayed 3 nights in Aug 2023
Response from OD on 12 Sept 2023
Thank you for your review, we appreciate it.We are pleased to hear, that you had a great experience.It is always a pleasure to know that our efforts and concept are appreciated. We will make sure to pass on your observation to our team. As it motivates us to continue to give our best, cause it is our goal to provide excellent satisfaction to our guests.We wish you a very good day and we hope you will consider visiting us again in the future.

8/10 Good

Mio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Reception on 15 Aug 2023
Dear MioThank you for your kind review :)

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on 22 Jul 2023
Kære SamirTusinde tak for den fine anmeldelse!

8/10 Good

Ramin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good hotel with friendly staff very close to central train station and walking distance to public transportation and city attractions. It would be nice if they didn't charge us for storing our luggage before our check-in time.
Stayed 1 night in Jun 2023
Response from Maria on 2 Jul 2023
Dear guest, Thank you for your kind review. We're glad to hear that you enjoyed your stay with us and we're looking forward to welcoming you again!Best regards,WakeUp AarhusReception

8/10 Good

Sunil

Stayed 1 night in Jun 2023
Response from Kurt/Receptionen on 26 Jun 2023
Kære Sunil, Tak for din feedback og din tid. Vi er glade for at se, at du har nydt dit ophold hos os. Vi håber du har haft en god tid i Aarhus og at vi kan byde dig velkommen igen en anden gang. Vi ønsker dig en godt sommer. Med venlig hilsen Kurt/Reception

8/10 Good

Esther

Stayed 1 night in Jun 2023
Response from vin on 21 Jun 2023
Kære Esther,Vi vil gerne takke dig for at bruge tiden på at give en anmeldelse og scoring.Vi ønsker dig en god dag.Med venlig hilsenVivian, Wakeup Aarhus

10/10 Excellent

Sabrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good location and clean. Breakfast could use a little more offering. Not worth the extra charge per day.
Stayed 4 nights in Jun 2023
Response from Nicoline on 19 Jun 2023
Thank you very much for your nice review. We're thrilled you enjoyed your stay with us.

10/10 Excellent

Dimitrios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Kurt/Receptionen on 16 Jun 2023
Kære Dimitrios, Tak for din feedback og din tid. Vi er glade for at se, at du har nydt dit ophold hos os. Vi håber du har haft en god tid i Aarhus og at vi kan byde dig velkommen igen en anden gang. Vi ønsker dig en god sommer. Med venlig hilsen Kurt/Reception

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Well designed, scrupulously clean hotel. Rooms are tiny but work great nonetheless. Great way to save on hotel costs and still have a really nice stay.
Stayed 1 night in May 2023
Response from Kurt/Reception on 24 May 2023
Dear Mark, Thank you for your feedback and your time. We are happy to see that you enjoyed your stay with us. We hope you had a good time in Aarhus and that we can welcome you again another time. We wish you a good spring. Sincerely, Kurt/Reception

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Okay
Room was not ready. Floor was wet.
Stayed 1 night in May 2023
Response from Kurt/Receptionen on 24 May 2023
Dear Guest,, Thank you for your feedback and your time. We hope that you however you have enjoyed your stay with us. We hope you had a good time in Aarhus and that we can welcome you again another time. We wish you a good spring. Sincerely, Kurt/Reception

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Kurt/Receptionen on 10 May 2023
Kære Gæst, Tak for din feedback og din tid. Vi er glade for at se, at du har nydt dit ophold hos os. Vi håber du har haft en god tid i Aarhus og at vi kan byde dig velkommen igen en anden gang. Vi ønsker dig et godt forår. Med venlig hilsen Kurt/Reception

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just around the corner from the train station and next door to a shopping mall. Hotel staff is very friendly and warm. Book a room with city view. It’s worth it :)
Stayed 3 nights in Apr 2023
Response from Kind regards Martin, Wakeup Aarhus on 16 Apr 2023
Dear Jing,Thank you for your review.We appreciate your nice feedback. Great to see that you had a pleasant stay with us!Hopefully we'll be able to welcome you back in the future. :-)

10/10 Excellent

Sandy

Stayed 1 night in Apr 2023
Response from Kurt/Receptionen on 1 May 2023
Kære Sandy, Tak for din feedback og din tid. Vi er glade for at se, at du har nydt dit ophold hos os. Vi håber du har haft en god tid i Aarhus og at vi kan byde dig velkommen igen en anden gang. Vi ønsker dig et godt forår. Med venlig hilsen Kurt/Reception

10/10 Excellent

Christian

Stayed 1 night in Mar 2023
Response from Kurt/Reception on 31 Mar 2023
Kære Christian, Tak for din feedback og din tid. Vi er glade for at se, at du har nydt dit ophold hos os. Vi håber du har haft en god tid i Aarhus og at vi kan byde dig velkommen igen en anden gang. Vi ønsker dig et godt forår. Med venlig hilsen Kurt/Reception

8/10 Good

Maria Hestia

Stayed 4 nights in Dec 2022

10/10 Excellent

Andrew, chelmsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room. convenient for train and bus stop
Stayed 2 nights in Oct 2022
Response from Kurt/Reception on 1 Nov 2022
Dear Andrew,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kevin

Stayed 1 night in Sep 2022
Response from D on 2 Oct 2022
Kære KevinTusind tak for din review! Det sætter vi stor pris på!Vi er super glade for at vide, at du nød hele dit ophold hos os. Vores gæstes tilfredshed er vores prioritet, og som bekræftet af din anmeldelse, er vi stolte af vores enestående service.Vi håber at vi får fornøjelsen af at kunne byde dig velkommen en anden god gang.

10/10 Excellent

Christian

Stayed 1 night in Aug 2022
Response from Cristy on 4 Sept 2022
Kære Christian,Mange tak for din anmeldelse, det sætter vi pris på.Vi håber, at du har haft en god oplevelse under dit ophold.Vi ønsker dig en god dag og vi håber, at kunne byde dig velkommen igen en anden gang.Venlig hilsen,Cristy, Wakeup Aarhus

6/10 Okay

Nicolai

Stayed 3 nights in Aug 2022
Response from Kurt/Reception on 28 Aug 2022
Dear Nicolai,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Kurt/Reception on 26 Aug 2022
Dear Katherine,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carl Aage

Stayed 1 night in Aug 2022
Response from Kurt/Reception on 22 Aug 2022
Dear Carl Aage,Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Kurt/Reception on 22 Aug 2022
Dear Jen,Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Julie

Stayed 1 night in Jul 2022

10/10 Excellent

AIDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and confort
Stayed 1 night in Jul 2022
Response from ida on 13 Jul 2022
Dear Aida, Thank you very much for your time and your score, we really appreciate that as we always are working on to be better. We hope you enjoyed your stay and hope to welcome you again another good time. I wish you a lovely evening. Best regards Ida

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Guglielmo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Ilona on 22 May 2022
Dear Guglielmo, Thank you for your review. We hope your stay was satisfactory and that we can welcome you again another time

10/10 Excellent

Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Located right outside the train station.
Stayed 1 night in May 2022
Response from Ilona on 17 May 2022
Dear Lou, Thank you for your feedback, highly appreciated! We hope to welcome you soon again.

8/10 Good

Lina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and everything at hand
Stayed 2 nights in Apr 2022
Response from D on 3 May 2022
Kære Lina. Vi er super glade for at vide, at du nød hele dit ophold hos os. Vores gæstes tilfredshed er vores prioritet, og som bekræftet af din anmeldelse, er vi stolte af vores enestående service. Vi håber at vi får fornøjelsen af at kunne byde dig velkommen en anden god gang. Med venlig hilsen, Wakeup Aarhus

8/10 Good

Terrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Very close to the train station. Pleasant room with tv. Good value. Hard to find the front door. Walked past twice.
Stayed 1 night in Dec 2021
Response from Kurt/Reception on 27 Dec 2021
Dear Terrel, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Kurt/Reception on 10 Nov 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marta

Liked: Staff & service
Property in a great position in the center of Århus and 1 min walk to the train station. Overall the room was clean except the floor that could have been cleaned more from dust
Stayed 3 nights in Oct 2021
Response from Michelle on 18 Oct 2021
Dear Marta Thank you for your review and feedback. At Wakeup Aarhus we always strive to improve, and therefore appreciate your feedback very much. We hope to get the chance to welcome you back again soon, and wish you a great day. Best wishes, Michelle, Wakeup Aarhus

6/10 Okay

Siobhan

Stayed 1 night in Oct 2021
Response from Michelle on 15 Oct 2021
Dea Siobhan Thank you for your review. We hope you enjoyed your stay, and that we get the chance to welcome you back at Wakeup Aarhus again soon. Best wishes Michelle, Wakeup Aarhus

10/10 Excellent

Bente

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from WAA on 5 Oct 2021
Kære Bente, Mange tak for din anmeldelse! Da vi altid bestræber os på, at forbedre vores produkt og service, sætter vi stor pris på feedback. Skulle du derfor komme i tanke om feedback ang. dit ophold, er du mere end velkommen til at kontakte os. Vi håber du har haft et godt ophold, og at vi kan byde dig velkommen igen. Venlig hilsen, Sanne, Wakeup Aarhus

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from WAA on 5 Oct 2021
Kære gæst, Mange tak for din anmeldelse! Da vi altid bestræber os på, at forbedre vores produkt og service, sætter vi stor pris på feedback. Skulle du derfor komme i tanke om feedback ang. dit ophold, er du mere end velkommen til at kontakte os. Vi håber du har haft et godt ophold, og at vi kan byde dig velkommen igen. Venlig hilsen, Sanne, Wakeup Aarhus

8/10 Good

Kimm

Stayed 1 night in Sep 2021
Response from WAA on 20 Sept 2021
Kære Kimm, Mange tak for din anmeldelse! Da vi altid bestræber os på, at forbedre vores produkt og service, sætter vi stor pris på feedback. Skulle du derfor komme i tanke om feedback ang. dit ophold, er du mere end velkommen til at kontakte os. Vi håber du har haft et godt ophold, og at vi kan byde dig velkommen igen. Venlig hilsen, Sanne, Wakeup Aarhus

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short 3 night visit.
Stay was very comfortable room clean,beds comfortable it would be nice if there were coffe tea,kettle in room.Great location for bus and trains.
Stayed 3 nights in Sep 2021
Response from WAA on 14 Sept 2021
Dear Sandra, Thank you for your review! We are glad to hear that you have had a great stay and have been pleased with your room and location. We therefore hope to welcome you again. Sincerely, Sanne, Wakeup Aarhus

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 2 nights in Sep 2021
Response from Cristy on 9 Sept 2021
Kære Kristmund, Mange tak for din anmeldelse og din fine score, det sætter vi pris på. Vi håber, at du har haft en god oplevelse under dit ophold. Vi ønsker dig en god dag og vi håber, at kunne byde dig velkommen igen en anden gang. Venlig hilsen, Cristy, Wakeup Aarhus

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal rooms, sparse without clutter
This is an unusual property—a modern, no frills property with small, efficient rooms. The shower was like a circular phone booth. I felt I was at IKEA without any decor—plain walls, plain furniture, etc. Staff were helpful, that was really great. The lobbies are modern and colorful. Luxurious? No
Stayed 1 night in Sep 2021
Response from Ilona on 5 Sept 2021
Hi Jane, Thank you for your review, we appreciate it a lot! We here at Wakeup want to offer a good night's sleep in the center of the city for an affordable price, so you're right, our rooms are rather simple. We hope you enjoyed your stay with us, and that we can welcome you also another time. Best Regards, Wakeup Aarhus Reception

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from WAA on 13 Sept 2021
Kære Jane, Mange tak for din anmeldelse! Da vi altid bestræber os på, at forbedre vores produkt og service, sætter vi stor pris på feedback. Skulle du derfor komme i tanke om feedback ang. dit ophold, er du mere end velkommen til at kontakte os. Vi håber du har haft et godt ophold, og at vi kan byde dig velkommen igen. Venlig hilsen, Sanne, Wakeup Aarhus

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Sine on 23 Aug 2021
Hello, Thank you for the review. We hope to welcome you again. Best regards Sine Reception

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Very close railway station and shopping center
Stayed 1 night in Aug 2021
Response from Ilona on 22 Aug 2021
Thank you for your review! We're happy you enjoyed your stay with us. We look forward to welcome you again another time Best regards, Wakeup Aarhus Reception

8/10 Good

Grant

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Michelle on 9 Aug 2021
Hello Grant Thank you for taking the time to review your stay at Wakeup Aarhus. We are pleased to see that you enjoyed your stay. We hope yo welcome you again soon. Best wishes Wakeup Aarhus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price. a place to sleep that is clean and nice, but nothing more.
Stayed 2 nights in Jul 2021
Response from Ida on 28 Jul 2021
Dear Guest Thank you very much for your feedback and your time, we are always working on to be better. We hope you enjoyed your stay and hope to welcome you again another good time. I wish you a lovely day. Best regards Ida

8/10 Good

Ronni

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Ida on 28 Jul 2021
Kære Ronni, Mange tak for din tid og din tilbagemelding, det sætter vi meget pris på da vi altid arbejder på at blive bedre. Vi håber at du har nydt dit ophold og håber på at kunne byde dig velkommen igen en anden god gang. Du ønskes en god dag. Venlig hilsen Ida

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Ida on 28 Jul 2021
Kære Lea, Mange tak for din tid og din tilbagemelding, det sætter vi meget pris på da vi altid arbejder på at blive bedre. Vi håber at du har nydt dit ophold og håber på at kunne byde dig velkommen igen en anden god gang. Du ønskes en god dag. Venlig hilsen Ida