Helnan Phønix Hotel

4.0 star property
Hotel with a fitness centre, steps from Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Terrace/patio
Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Helnan Phønix Hotel in central Aalborg offers a refined experience with a gym for morning workouts, a peaceful outdoor terrace, and conference facilities. Guests appreciate the helpful staff, convenient luggage storage, and lobby coffee service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Room service
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Triple Room

8.8 out of 10
Excellent
(26 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Family Quadruple Room

7.8 out of 10
Good
(41 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

8.2 out of 10
Very good
(20 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, 2 Single Beds

8.4 out of 10
Very good
(41 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 205 sq ft
  • Sleeps 3
  • 2 Single Beds

Double Room, 1 Double Bed

8.4 out of 10
Very good
(197 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Utzon Center - 9 min walk - 0.8 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Caspars - ‬1 min walk
  • ‪SanGiovanni - ‬1 min walk
  • ‪Emil - ‬2 min walk
  • ‪D'Wine Bar - ‬1 min walk
  • ‪Nadias Sandwich - ‬3 min walk

About this property

Helnan Phønix Hotel

Upscale hotel near Jomfru Ane Gade
Located close to Aalborg Historical Museum and Budolfi Cathedral, Helnan Phønix Hotel provides a terrace, a gym and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A banquet hall, a ballroom and a lift
  • Smoke-free property, a water dispenser and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 224 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Heating, housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (DKK 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 300.0 per day.
Cots (infant beds) are available for DKK 100.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately DKK 150 for adults and from DKK 150 for children
  • Uncovered self-parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 100.0 per day
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Is Helnan Phønix Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Helnan Phønix Hotel?

Self-parking is available for DKK 100 per day. Limited spots are available.

What time is check-in at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Helnan Phønix Hotel?

Checkout is at 11 AM.

Where is Helnan Phønix Hotel located?

Located in Aalborg Centrum, this hotel is within a 5-minute walk of Aalborg Historical Museum, Budolfi Cathedral and Jomfru Ane Gade. Jens Bangs Stenhus and Utzon Center are also within 15 minutes. Aalborg Station is 9 minutes by foot and Aalborg Vestby Station is 10 minutes.

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Reviews

Helnan Phønix Hotel Reviews

8.4

Very good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 710 out of 1835 reviews
Rating 8 - Good. 754 out of 1835 reviews
Rating 6 - Okay. 260 out of 1835 reviews
Rating 4 - Poor. 70 out of 1835 reviews
Rating 2 - Terrible. 41 out of 1835 reviews

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato una notte ottima posizione in centro vicino a tutto parcheggio comodo a pagamento ma indispensabile
Stayed 1 night in Aug 2025

6/10 Okay

gary

Liked: Staff & service
Basic hotel good location
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var et rigtig godt hotel som ligger i gå afstand fra midtbyen og virkelig lækker morgenmad og dejlig stor værelse
Stayed 2 nights in Jun 2025

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Big room for the three of us. Good breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff were great.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Skønt hotel. Morgenmaden helt i top værelset rent og pænt.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning is a must To hot in the room People are friendly and helpful Breakfast is ok
Stayed 4 nights in Jul 2025

10/10 Excellent

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt beliggende midt i byen.
Stayed 1 night in Jun 2025

6/10 Okay

Henrik

Ligger centralt nära till allt
Stayed 3 nights in Jun 2025

6/10 Okay

Jens

Liked: Staff & service, amenities
Great location, friendly staff. The hotel is a bit dated and we had an issue with the sink.
Stayed 1 night in Aug 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay in the cantral part of Aalborg... It was a perfect stay
Stayed 1 night in May 2025

6/10 Okay

Lars

Liked: Staff & service
Decent 3 star property
Stayed 1 night in Jul 2025

6/10 Okay

Roland

zentrale Lage gleich bei der Altstadt
Stayed 1 night in Jun 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Godt
Stayed 3 nights in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Alletiders overnatning. Reng og pænt. God morgenmadsbuffet.
Stayed 1 night in Jun 2025

8/10 Good

Eduard

Liked: Cleanliness, staff & service, amenities
Das Hotel war gut für eine Durchreise
Stayed 1 night in Mar 2025

8/10 Good

børge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et rigtigt godt hotel

God beliggenhed, fremragende personale, nem indtjekning, meget fin morgenmad. Vi kommer gerne igen.
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Dejligt ophold. Kommer gerne tilbage igen og igen.
Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mega god velkomst i Lobyen, af den flinkeste receptionist
Stayed 1 night in Jun 2025

6/10 Okay

Henrik

Morgenmaden er formidabel god. Men gammelt værelse med spindelvæv i hjørnet og meget meget larm så husk ørepropper.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint :)
Stayed 1 night in Jun 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et dejligt ophold med ekstra god service fra køkken personalet. Vi kommer gerne igen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice old but clean room

Stayed one night, the room is old, but clean the breakfast was fine overall a nice stay.
Stayed 1 night in Dec 2024

6/10 Okay

Valentina

Liked: Cleanliness, staff & service
Albergo in posizione comodissima per raggiungere il centro della città. Le stanze sono un po' datate e non vengono riordinate tutti i giorni. Ottima la colazione e gentilissimo il personale. Andrebbe considerato come un buon 3 stelle, ma non ha le caratteristiche di un 4 stelle.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God beliggenhed og gode parkeringsmuligheder. Dejlig morgenmad 👍
Stayed 1 night in Mar 2025