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Upon arrival we were shown 2 rooms that were awful.
Torn carpets, dirty, run-down condition, etc ...
Finally, they moved us to the 16th floor, and the room matched the pictures on their website.
Great place to stay , service was well. Only thing I didn't like was I ask for a non smoking floor , they provided that , but i saw some guess there were smoking on there rooms and the hall ways
After I got my coffee cups and spoons for my morning coffee it was okay. Be prepared to walk if your room is not in the main building. My room was in the back building.