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Reviews of Worcester Whitehouse

3.5 out of 5
Worcester Whitehouse
Foregate Street, Worcester, England

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 995 reviews" "
Rating 8 - Good. 392 out of 995 reviews" "
Rating 6 - Okay. 109 out of 995 reviews" "
Rating 4 - Poor. 41 out of 995 reviews" "
Rating 2 - Terrible. 28 out of 995 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times. It is central and convenient. In places a little tired but my room this time appeared to be recently refurbished and very comfortable. The windows need a major clean - the seagulls have made a mess of them!
Stayed 1 night in May 2024
Response from Worcester Whitehouse Hotel on 19 May 2024
Thank you for your feedback, we will ensure it gets passed on to the relevant department. We hope to welcome you again in the near future.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Worcester Whitehouse Hotel on 19 May 2024
Thank you for taking a moment to rate your recent stay.

8/10 Good

Chris

All very good
Stayed 1 night in May 2024
Response from Worcester Whitehouse on 14 May 2024
Thank you for taking a moment to review your stay. We hope to welcome you again soon.

8/10 Good

Nigel, Birmingham

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Worcester Whitehouse on 13 May 2024
Thank you for taking the time to give us your feedback. We are delighted you enjoyed your stay and we look forward to welcoming you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good . Clean and convenient
Stayed 1 night in Mar 2024
Response from Worcester Whitehouse on 13 May 2024
Thank you for your perfect score. We hope to be of service again soon!

6/10 Okay

Victoria, Knighton

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff all very friendly and helpful. Pool itself small but clean. Changing area very tired. Hotel room also tired but clean. Hot with no way to cool other than window which had a limiter and being near the city let noise in. Beds comfortable. Breakfast OK.
Stayed 1 night in May 2024
Response from Worcester Whitehouse on 14 May 2024
Thank you for taking the time to write a review. Your feedback is appreciated and will be discussed with the team. We hope to be of service to you again in the near future.

8/10 Good

Harvey, Halesowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, lovely staff
Stayed 1 night in Apr 2024
Response from Worcester Whitehouse Hotel on 27 Apr 2024
Thank you for taking the time to give us your feedback. We are delighted you enjoyed your stay and we look forward to welcoming you again.

8/10 Good

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities
As close as you can be to the centre of Worcester and across the road from the railway station.
Stayed 1 night in Apr 2024
Response from Worcester Whitehouse on 22 Apr 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and we look forward to welcoming you again.

10/10 Excellent

Anthony, WICHITA FALLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were extremely polite and helpful. Three different people assisted me with either check-in, answers to questions, or something else. Top notch crew!!
Stayed 2 nights in Mar 2024
Response from Worcester Whitehouse on 1 Apr 2024
Thank you so much for taking a moment to give us your feedback. We will ensure your comments are passed on to the front desk team. We look forward to welcoming you again soon!

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate, nothing fancy.
Stayed 1 night in Mar 2024
Response from Worcester Whitehouse on 5 Mar 2024
Thank you for rating your recent visit. We hope to welcome you again.

8/10 Good

KS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised.
Really enjoyed the stay however since the hotel is on the main road it can be quite noisy... especially in the early hours of the morning as people commute to work
Stayed 2 nights in Feb 2024
Response from Worcester Whitehouse on 2 Mar 2024
Thank you for your feedback. it is much appreciated. We hope to be able to welcome you again soon.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worcester Whitehouse
The staff were very courageous and helpful, there was plenty of choice for breakfast and good value. Unfortunately we could hear everyone in the room above us - footsteps and phone call!
Stayed 1 night in Feb 2024
Response from Worcester Whitehouse on 25 Feb 2024
Thank you very much for your feed back we look forward to wellcoming you again

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities
All very easy and pleasant. Excellent location
Response from Worcester Whitehouse on 24 Feb 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and we look forward to welcoming you again.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay, will certainly stay again.
Stayed 1 night in Feb 2024
Response from Worcester Whitehouse on 21 Feb 2024
Thank you for your feedback. We look forward to welcoming you again soon!

10/10 Excellent

Gemma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Worcester Whitehouse on 21 Feb 2024
Thank you for your perfect score. We hope to be of service again soon!

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely book again
The room we stayed at was spacious and equipped with everything you needed for a comfortable stay. The bath temperature could be set just how you like it. Comfortable bed, sofa and hairdryer. My partner enjoyed the gym facilities. My only very minor gripe was that I could hear other guests having a loud conversation outside our room when we were both sleeping, but that was an issue with the guests, not the hotel staff.
Stayed 2 nights in Feb 2024
Response from Worcester Whitehouse on 21 Feb 2024
Thank you so much for your feedback. it is much appreciated and we are delighted you enjoyed your stay. Hopefully we will have the pleasure of your company again soon.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Worcester Whitehouse on 16 Feb 2024
Thank you for taking a moment to leave a review. We are happy you enjoyed your visit and we hope to be of service again soon.

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Worcester Whitehouse on 11 Feb 2024
Thank you so much for leaving a review. We are delighted you enjoyed your visit and we look forward to welcome you again soon.

8/10 Good

Jonathan

Stayed 1 night in Feb 2024
Response from Worcester Whitehouse on 9 Feb 2024
Thank you for taking a moment to rate your recent stay.

8/10 Good

KEVIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the center of Worcester for shopping and public transport, the railway station especially. I would stay there again when I return back to Worcester. The rooms were good, and the staff were very helpful. Be aware there is a charge for parking per night. I did not dine in a lot, though the only grumble was the breakfast could have been better, with it's freshness, the buffet hot food seemed to sit too long. There are always options locally in the city center.
Stayed 3 nights in Jan 2024
Response from Worcester Whitehouse on 9 Feb 2024
Thank you for taking the time to give us some feedback on your recent stay. We appreciate it very much and we are delighted the team looked after you. We hope to welcome you again soon!

8/10 Good

Jeffrey

Stayed 3 nights in Feb 2024
Response from Worcester Whitehouse on 7 Feb 2024
Thank you for rating your stay. We hope to be of service to you again in the future.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Worcester Whitehouse on 3 Feb 2024
Thank you for taking a moment to leave a review. We are happy you enjoyed your visit and we hope to be of service again soon

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay & warm welcome
We had a great stay here. The staff at this hotel were so lovely and helpful from the minute we arrived to when we left. The breakfast was lovely and hot and plenty of choice and the rooms were lovely and clean, warm and very spacious. Some people may say it's a little dated but was perfect for our 1 night stay and located right in the centre of all the shops which are a stones throw away. We may never come to Worcester again as we were here for a dance competition but if we do we will definitely come back!
Stayed 1 night in Jan 2024
Response from Worcester Whitehouse on 3 Feb 2024
Thank you for taking the time to give us your feedback on your recent stay. We are delighted you enjoyed our breakfast and that the team looked after you. We look forward to welcoming you again soon..

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Worcester Whitehouse on 31 Jan 2024
Thank you for taking a moment to review your recent stay. We are delighted you enjoyed your visit and we look forward to welcoming you again soon.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Worcester Whitehouse on 31 Jan 2024
Thank you for rating your stay. We hope to be of service to you again in the future.

8/10 Good

Sue

Stayed 1 night in Jan 2024
Response from Worcester Whitehouse on 31 Jan 2024
Thank you for taking a moment to leave a review. We are delighted you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Worcester Whitehouse on 31 Jan 2024
Thank you for leaving a review. We are happy to read you had an enjoyable stay and we look forward to welcoming you again soon.

6/10 Okay

Melua

Response from Worcester Whitehouse on 31 Jan 2024
Thank you for your review and we appreciate your feedback, we hope to welcome you again.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Worcester Whitehouse on 21 Jan 2024
Thank you for taking a moment to leave a review. We are delighted you enjoyed your stay and we look forward to being of assistance to you again soon.

10/10 Excellent

Gary

Stayed 2 nights in Jan 2024
Response from Worcester Whitehouse on 4 Feb 2024
Thank you for taking a moment to review your recent stay. We are delighted you enjoyed your visit and we look forward to welcoming you again soon.

10/10 Excellent

Alan

Stayed 2 nights in Jan 2024
Response from Worcester Whitehouse on 21 Jan 2024
Thank you for taking a moment to leave a review. We are delighted you enjoyed your stay and we look forward to welcoming you again soon.

6/10 Okay

Louise

Stayed 3 nights in Jan 2024
Response from Worcester Whitehouse on 13 Jan 2024
Thank you for rating your recent visit. We hope to welcome you again.

10/10 Excellent

Lawrence

Stayed 2 nights in Dec 2023
Response from Worcester Whitehouse on 13 Jan 2024
Thank you for taking a moment to review your recent stay. We are delighted you enjoyed your visit and we look forward to welcoming you again soon.

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 7 Jan 2024
Thank you for taking a moment to leave a review. We look forward to welcoming you again soon.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for rating your stay. We are delighted you enjoyed your visit and we look forward to welcoming you again soon!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for rating your stay. We hope to be of service to you again in the future.

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and well positioned hotel
Lovely hotel in a fabulous position within Worcester Town Centre. You can walk to all the restaurants and bars and pubs in Worcester from this hotel. On site parking is a bonus too. Staff were very friendly, room was spotless. Highly recommended.
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you so much for your review. Your feedback is much appreciated and we are delighted to hear our team looked after you so well. We hope to welcome you again soon.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you so much for your review. We hope to welcome you again in the near future.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for review. We are delighted you enjoyed your stay with us and we hope to see you again soon!

2/10 Terrible

Marie-Alice

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 13 Jan 2024
Thank you for taking a moment to rate your experience.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for taking a moment to rate your stay. it is much appreciated.

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for leaving a review. It is much appreciated.

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for leaving a review. We are happy to read you had an enjoyable stay and we look forward to welcoming you again soon.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Worcester Whitehouse on 5 Feb 2024
Thank you for taking a moment to rate your stay, it is much appreciated. We hope to have the pleasure of your company again in the near future.

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i rang up to check out information the person on the checkibg in desk was rude.
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for your review. We are sorry to read that you didn't receive our usual high standard of customer service. We appreciate your feedback and will relay it to the team.

8/10 Good

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room superb shower power only problem was flush the toilet and airlock would make the ceiling sound like a train was coming through
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you so much for your feedback. It is much appreciated.

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for taking the time to rate your stay. We are delighted you enjoyed your visit and we hope to have the pleasure of your company again in the near future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for your review. We are delighted you enjoyed your visit and we look forward to welcoming you again soon.

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for taking the time to leave a review on your recent stay.

6/10 Okay

Chris

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for leaving a review on your recent stay.