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Reviews of Fownes Hotel Worcester

3 out of 5
Fownes Hotel Worcester
City Walls Road, Worcester, England

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 307 reviews" "
Rating 8 - Good. 108 out of 307 reviews" "
Rating 6 - Okay. 63 out of 307 reviews" "
Rating 4 - Poor. 33 out of 307 reviews" "
Rating 2 - Terrible. 15 out of 307 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with group
Disliked: Property conditions & facilities, room comfort
In need of renovating
Hotel is in need of modernisation very old and tatty furniture, hair in bath plug from previous guest, no soap, shower gel in bathroom you have to pay if you want it and at £134 a night i expect at least soap to wash your hands. Just a shame as it’s a perfect location but the hotel needs some renovations.
Stayed 1 night in Jul 2022
Response from J on 27 Jul 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

Simon

Liked: Staff & service
Hotel was well located, central to the City Centre, facilities were OK, hotel just felt a little dated and in need of some refurbishment. Staff were excellent and very helpful
Stayed 1 night in Jul 2022
Response from J on 7 Jul 2022
Thank you very much for booking Fownes Hotel Worcester and taking the time to write a review . All feedback is appreciated

4/10 Poor

Dianne

Stayed 5 nights in Jun 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay very comfortable
Stayed 1 night in Jun 2022
Response from J on 28 Jun 2022
Thank you for Booking Fownes Hotel Worcester.

8/10 Good

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant return to Fownes
Stayed here many times and always a warm welcome. Very well equipped and relaxing atmosphere. Thanks again
Stayed 1 night in Jun 2022
Response from J on 27 Jun 2022
Thank you for booking Fownes Hotel Worcester.

4/10 Poor

Robert

Stayed 3 nights in Jun 2022

10/10 Excellent

Skot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Spacious Stay
This hotel was amazing! The room was large with a high ceiling. All the regular hotel buts and pieces for coffee, tea etc. The room also came with a super comfortable couch, which was perfect for a rest and not having to sit on the bed. I was really impressed with the servuces, the TV even had Netflix available. I will absolutely stay there again when travelling to Worcester :)
Stayed 1 night in Jun 2022
Response from J on 27 Jun 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

Andrew

Stayed 1 night in Jun 2022
Response from J on 27 Jun 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value gor money
excellent balue, very comfortable. They need to ptovide soap for bath, as liquid soap at shower level on wall, so no good when having a bath. Ash on reception/bar, was very friendly and helpful. excellent location for the town centre.
Stayed 1 night in Jun 2022
Response from J on 14 Jun 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

Stephen, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was generally good and comfortable with an excellent location to trains and downtown core and attractions. Counter staff was responsive with other concerns and requests. The bed was beyond end of life with a deep recess, we did not mention it at departure as it was self evident and the hotel had allowed this to persist. This is picked up with basic maintenance and checking. This hotel has a VG offering if only it focussed on the basics that travellers require.
Stayed 2 nights in Jun 2022
Response from J on 10 Jun 2022
Thank you for staying at Fownes Hotel Worcester.

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly reccoment
Visited with freinds recently. Everthing about the hotel was positive. Great location. Nice clean rooms. Good cooked breakfast. Would definitely reccomend sraying here
Stayed 2 nights in Jun 2022
Response from J on 10 Jun 2022
Thank you for staying at Fownes Hotel Worcester.

10/10 Excellent

Bryn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay. Very friendly staff, lovely comfortable and spacious room. Nice menu but very close to the city centre, where there are loads of restaurants and pubs.
Stayed 1 night in Jun 2022
Response from J on 10 Jun 2022
Thank you for staying at Fownes Hotel Worcester.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel itself is stunning. Great location. Only issue was that my partner and i being on the larger side and tall, the bed was a bit small.
Stayed 2 nights in Jun 2022
Response from J on 10 Jun 2022
Thank you for staying at Fownes Hotel Worcester.

10/10 Excellent

JOHN

Stayed 2 nights in Jun 2022
Response from J on 6 Jun 2022
Thank you for booking Fownes Hotel Worcester.

6/10 Okay

Colin

Liked: Staff & service, property conditions & facilities, room comfort
Free parking at your own hotel
Paying for parking unexpeted when we arrived at hotel , also £20 for dog ,so after paying for hotel we than had to find another £30 , parking should bd free also £10 we think is reasonable for dogs.
Stayed 1 night in May 2022
Response from J on 14 Jun 2022
Thank you for booking Fownes Hotel Worcester.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022
Response from J on 30 May 2022
Thank you for booking Fownes Hotel Worcester.

4/10 Poor

Dai

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Clearly needs updating, and the service well the poor chap that runs the bar the reception he's the waiter and no doubt the chef! Food was awful BTW ,and my room wasn't made up obviously due to staff shortage.
Stayed 2 nights in May 2022
Response from J on 14 Jun 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Stephen

Stayed 1 night in May 2022
Response from J on 23 May 2022
Thank you for booking Fownes Hotel Worcester

6/10 Okay

Ron

Stayed 1 night in May 2022

8/10 Good

Clare

Travelled with group
Liked: Cleanliness, room comfort
Nice Hotel, front of house not very friendly. Room clean & tidy tho desk in room wrong way round draws towards wall. Otherwise stay ok slept well.
Stayed 1 night in May 2022
Response from J on 10 May 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

Martin

Liked: Cleanliness, staff & service
Hotel was clean and had what you needed. Car parking was expensive though
Stayed 2 nights in Apr 2022
Response from J on 10 May 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from J on 4 Apr 2022
Thank you for booking Fownes Hotel Worcester

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Fownes Stay
Overall it was below expectations relative to booking based on photos. Blackout curtains would have improved light outs environment. Hotel in need of general refurbishment as decor is dated. No bin in main room. Had to keep going to use bathroom bin. Lack of accessible electrical points (e.g. laptop). No electrical point where small table was situated. Would have had to move the table to the other side of the room. A few more chairs in main room for sitting. Breakfast was ok. Staff polite and courteous.
Stayed 2 nights in Mar 2022
Response from J on 4 Apr 2022
Thank you for booking Fownes Hotel Worcester

10/10 Excellent

Anthony

Stayed 1 night in Mar 2022
Response from J on 25 Mar 2022
Thank you for booking Fownes Hotel Worcester

10/10 Excellent

Stephen

Stayed 1 night in Mar 2022
Response from J on 14 Mar 2022
Thank you for booking Fownes Hotel Worcester.

2/10 Terrible

Annabel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Noisy. No hot water fir wash or shower.
When I arrived the room I was in was right next to the lounge area. Put it this way the picture in the lounge next to the settee was the other side of our room. I did ask if poss if I could change as I had to go to bed early and be up at 6am. They said they couldn’t. I was awake most of the night with people in the lounge. As the noise was in consistent I was going to ring the reception then it went quite, then it started up again about 15 mins later. This went on and on. The reception said they couldn’t do anything as I didn’t complain at the time. The other room I book for my friend has even more of a nightmare as there was a wedding and they were more noisy than my room as she was near the main entrance upstairs. She had no hit water at all (this maybe as we were up early). Again she complained and nothing said. U could see they weren’t bothered.
Stayed 1 night in Mar 2022
Response from J on 9 Mar 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

Sharon n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from J on 9 Mar 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value overall
it was a very pleasant stay. yes the room and decor was a tad tired but for the money i was very happy. The staff i dealt with were very nice and friendly. My only disappointment was the £10 for parking.
Stayed 1 night in Feb 2022
Response from J on 3 Mar 2022
Thank you for booking Fownes Hotel Worcester,

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at reception was welcoming and very helpful, the rooms good size and comfortable, city centre location.
Stayed 2 nights in Feb 2022
Response from J on 3 Mar 2022
Thank you for booking Fownes Hotel Worcester,

10/10 Excellent

Jez

Stayed 1 night in Feb 2022
Response from J on 28 Feb 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

I

Stayed 1 night in Feb 2022
Response from J on 25 Feb 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Very central, with just a short stroll to the Cathedral and town. Very welcoming staff. Excellent value for money. Breakfast good, however coffee from the machine was very weak, so perhaps opt for tea.
Stayed 1 night in Feb 2022
Response from J on 25 Feb 2022
Thank you for booking Fownes Hotel Worcester.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a few negative points
Broken floor number selector in lift 1/2 pushed inwards appeared unsafe, told it’s often out of service due to this but was in use. Double bed in room 306 very small with plug socket under a desk near to skirting board that’s wasn’t easily accessible especially for me having joint and back problems. Room also very hot. After speaking with staff and showing them the size of the bed alternative room offered. Again, location of plugs not great couldn’t access a mirror when using hairdryer and socket low down at side of desk to charge phone. Had to carry the boiled kettle across to the table where refreshments tray was. Both rooms were very clean, bed was comfy and extra pillows were available. Location was great and staff were very helpful. Photos of bigger room below. Kettle and tray were on the round table in pic 1 sockets were either left side of tv or across on the smaller cabinet at side of the bed. Mirror behind the door or in the bathroom
Stayed 1 night in Feb 2022
Response from J on 22 Feb 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
Feb2022
Room refurbished, they need to do the bathroom
Stayed 1 night in Feb 2022
Response from J on 18 Feb 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

john n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from J on 16 Feb 2022
Thank you for booking Fownes Hotel Worcester.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from J on 16 Feb 2022
Thank you for booking Fownes Hotel Worcester.

2/10 Terrible

Fleur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar man was the only good aspect. Very noisy all night and terrible bed and shower.
Stayed 1 night in Feb 2022
Response from J on 14 Feb 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Worcester Friday....
Ideal, single evening stay....I saw other comments advising the rooms were old & that is the case, but they are large & spacious. Shower was lovely & warm and Staff were perfectly pleasant. Bit annoying that as a resident you have to pay for parking....inc that in the bill & hide it, don't make a guest pay seperately for that.
Stayed 1 night in Feb 2022
Response from J on 14 Feb 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

Sue

Liked: Room comfort
Disliked: Property conditions & facilities
Only stayed one night, convenient for the city centre etc but it’s very tired and needs a refurbish in the rooms. Comfortable bed though. Very expensive parking £10 and not very happy with the £50 deposit we had to pay on arrival which took a week to be refunded.
Stayed 1 night in Jan 2022
Response from J on 4 Feb 2022
Thank you for booking Fownes Hotel Worcester.

8/10 Good

John

Stayed 3 nights in Jan 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from J on 31 Jan 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Rooms are spacious with comfortable beds
Stayed 1 night in Jan 2022
Response from J on 31 Jan 2022
Thank you for booking Fownes Hotel Worcester.

4/10 Poor

Jason

Business traveller
Disliked: Property conditions & facilities, room comfort
Cheep and Outdated expensive parking
Parking was £10 a night the hotel is very dated and needs investment.
Stayed 4 nights in Jan 2022
Response from J on 28 Jan 2022
Thank you for booking Fownes Hotel worcester.

2/10 Terrible

T

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Rude staf
Staff rude on front desk asked for 25 pound deposit and after check out took another 10 pound for parking on site which is out rageous and not stated until after booking a room never go back to this hotel again
Stayed 1 night in Jan 2022
Response from J on 14 Jan 2022
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money
Stayed 1 night in Dec 2021
Response from J on 4 Jan 2022
Thank you for booking Fownes hotel Worcester.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from J on 4 Jan 2022
Thank you for booking Fownes hotel Worcester.

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from J on 23 Dec 2021
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, room comfort
Great location with parking included. Good value for money.
Stayed 1 night in Dec 2021
Response from J on 20 Dec 2021
Thank you for booking Fownes Hotel Worcester.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from J on 14 Dec 2021
Thank you for Booking Fownes Hotel Worcester.