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Reviews of Britannia Airport Inn Manchester

3.5 out of 5
Britannia Airport Inn Manchester
Altrincham Road, Wilmslow, England

Reviews

6.4
Rating 10 - Excellent. 185 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 228 out of 1002 reviews" "
Rating 4 - Poor. 156 out of 1002 reviews" "
Rating 2 - Terrible. 167 out of 1002 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Jenny

Business traveller
The room was dated and patched up. There was no bath mat and no shower gel in the dispenser. The WiFi was only in the communal areas and there was no phone signal in the room. I was given no information about this or the facilities when I checked in it was only that I overheard other guests.
Stayed 2 nights in May 2024

8/10 Good

Zena

Liked: Cleanliness, staff & service
Great for the airport and good shuttle service, some parts run down, no shower gel or shampoo in room and spa changing room not the cleanest
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1 staff. Nice location to the airport.
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Facilities were very good in the way of the health spa. Pool looked faf. Out look of room was very nice , all greenery. Staf also good.
Stayed 1 night in May 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and reception. Welcoming and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jane

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Christopher, Edinburgh

Liked: Staff & service
.
Stayed 1 night in Apr 2024

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness
The hotel was nice enough but no lift to the bedroom and staff didn’t assist with our luggage. I could’nt add breakfast to my booking on arrival and the pool was closed for the weekend, which was disappointing as I had planned on going for a swim during my stay.
Stayed 1 night in Mar 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in Mar 2024

10/10 Excellent

Arashid

Stayed 1 night in Mar 2024

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed before and after early and late flights. Shuttle bus to airport provided for a reasonable charge, parking free for actual nights stay and can be left for duration of holiday for £5 per day. Rooms clean and comfy bed but bathroom a little 'tired'. Couldn't fault breakfast. Overall, it was most certainly value for money and would use again for late/early Manchester flights.
Stayed 1 night in Mar 2024

6/10 Okay

Melinda, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and space in the room. It was clean. The staff was very friendly and helpful. There was a smell like old smoke in the room and the beds were extremely hard. But it was safe and I just spent one night there.
Stayed 1 night in Mar 2024

2/10 Terrible

Caroline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay in this property in the end as the room was uninhabitable. Not recognisable from the photos, the bed was against the wall, blood on carpet, hole in the wall and a damp smell. Towels were not big enough to wipe your face. Shower was brown stained and broken. We checked in and checked out.
Stayed 1 night in Mar 2024

10/10 Excellent

Warren alan

Stayed 1 night in Mar 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great 😊 Room was too small and hot. Food was good.
Stayed 3 nights in Feb 2024

4/10 Poor

Bryn

Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and not so far from the Airport
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Extremely uncomfortable beds and tiny duvets. Woke up constantly throughout the night due to discomfort.
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell in the room, heating not working, bathroom ventilation not working and smell of damp. Gap under the door so I could hear all the people at the corridor. Food at the bar not good. Not worth the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for an hotel of this quality I would have expected to pay a lot more. Very good value.
Stayed 1 night in Feb 2024

8/10 Good

Pete

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 1 night in Feb 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay here. All very clean and fresh.
Stayed 1 night in Jan 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly
Perfect cheap stop over for the night before a flight. A little dated but comfortable and friendly
Stayed 1 night in Jan 2024

6/10 Okay

Jackie

Travelled with partner
Disliked: Property conditions & facilities
Poor room. Dated furniture etc. Bathroom in desperate need of updating.
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great stay, super helpful staff as i arrived late from flight
Stayed 1 night in Jan 2024

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, staff & service
Very thin walls
The walls are very thin and you can hear every word said in the room next door, opposite, above and below. Room was clean and staff friendly. Bathroom door locked itself with my stuff inside late at night, this has happened before according to other people’s reviews yet nothing has been fixed. More than enough parking and the gym is ok.
Stayed 4 nights in Jan 2024

8/10 Good

Bradley

Liked: Staff & service, property conditions & facilities
It's good for what it is. Nothing too fancy but you get what you pay
Stayed 1 night in Dec 2023

10/10 Excellent

Lyndon

Stayed 1 night in Dec 2023

6/10 Okay

Martin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best!
It’s a good thing that this was literally just a place to rest my head for a few hours. The hotel is very tired, everything needs painted or replaced. Stained carpets, chipped doorways and skirtings, bed wedged into a corner, old fashioned sliding door into the bathroom, the room just felt old, tired and unloved. If it was just the room it could be forgiven, however the corridors, restaurant, reception are all the same. Reception service was okay, however I was disappointed by service at breakfast. I took a table only to be told to move as it was “being set for Christmas dinner”. That’s the case, why was it one of the six tables set for breakfast. After I finished eating, I’d literally swallowed my last mouthful of tea when I was asked to move to reception because “we need the table for breakfast”. Not somewhere I would be happy staying for any other reason than just 4 hours sleep, and even then I thought it was overpriced because of the state of it. Disappointing!
Stayed 1 night in Dec 2023

6/10 Okay

Alisha

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Stayed 1 night in Dec 2023

6/10 Okay

Andrea

Stayed 2 nights in Dec 2023

4/10 Poor

Lynne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Linda

Disliked: Staff & service
Oh what a night
We arrival late as our flight was delayed. Had to wait as a large party was booing in. Also a lady booking a room without already booking a room. We gave our details to the chap and he told us there didn’t have any rooms. Left we could wait until there had a room about 3.00am or we could have a full refund if we waited until 10am when the manger came in. He said it was there policy if you hadn’t turn up by 11pm there would sell your room. This is a room paid for in full at the time of booking. Don’t forget this is an airport hotel. He kept saying sorry but my poor husband had to drive us home after a very long journey. I did use the hotel chat and was able to speak with a person. Helpful to a point to be fair not much he could do. There offers was a full refund or try to get us a room somewhere in the area. We was well on our way home by them so we asked for a refund. Told we would get full refund. That we would be contacted in the next 72 hour to arrange the refund. Which l paid up front and in full at the time of booking. But have to wait over 72 hour my money. So be warned
Stayed 1 night in Dec 2023

2/10 Terrible

Manjit

Travelled with family
Liked: Cleanliness
If you like to sleep, dont stay here, walls are paper thin, noisy guests, not pleasant at all.
Stayed 1 night in Dec 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deo

Stayed 1 night in Dec 2023

8/10 Good

Ian

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel is ok room was ok but for well used carpet looked dirty. Staff were great food was lovely, could not say anything more as it was just the one room I had seen.
Stayed 1 night in Dec 2023

10/10 Excellent

C

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

John

Stayed 1 night in Dec 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

islam

Disliked: Cleanliness, staff & service
I did not know I need to pay 5 pounds vigorously the swimming pool every time plus another 7 pounds to get internet to my room Will not make it a gain and will not recommend
Stayed 4 nights in Nov 2023

4/10 Poor

Elisha

Stayed 2 nights in Nov 2023

6/10 Okay

P

Liked: Staff & service
Stayed 1 night in Nov 2023