3 outdoor pools, pool umbrellas, pool loungers
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Reviews of Pineapple Beach Club Antigua - Adults Only – All Inclusive

4 out of 5
Pineapple Beach Club Antigua - Adults Only – All Inclusive
Long Bay, St. Phillips North, Willikies, Antigua

Reviews

8.2

Very good

Rating 10 - Excellent. 263 out of 611 reviews" "
Rating 8 - Good. 212 out of 611 reviews" "
Rating 6 - Okay. 83 out of 611 reviews" "
Rating 4 - Poor. 34 out of 611 reviews" "
Rating 2 - Terrible. 19 out of 611 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Yuk mui

Travelled with group
Liked: Staff & service
One of the room, The room keys no working for 3 days. We have to keep going to the office to reissue the keys. Very inconvenient. The 2nd room, air conditioning water drop on the floor. The car service “talixo” confirm by text to pick up on 5/13 at 1pm. But suddenly call us at 7:45am for pick up. I told the driver that I have change the schedule on 5/11 Saturday pick up at 1pm. Call back “talixo” said order cancel can not reschedule. Very upset. Try to call Expedia no one available. Try to text no reply.
Stayed 3 nights in May 2024
Response from Management on 14 May 2024
Thank you for your feedback and we apologize for the inconvenience of the key card. They are magnetic and very delicate, unfortunately. The hotel is not involved in airport transfers, but we do apologize for the inconvenience you incurred.

2/10 Terrible

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Food was horrible, Activities horrible, Drinks horrible! They should thank god for their servers as they were the best part of the Club! No wonder why Sandals dropped them years ago! worst $3400 We spent. Beware!!!!!!!!
Stayed 6 nights in May 2024
Response from Management on 12 May 2024
We apologize not to have met your expectations. Pineapple Beach offers a laid back, relaxed experience at excellent value on one of the best beaches in the region & a completely different experience than the big box chains which the majority of our guests appreciate.

10/10 Excellent

yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from Management on 12 May 2024
Thank you for your high marks. We hope to see you again in the not so distant future.

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were a little dated, a lot of walking , hills & steps. No room service
Stayed 4 nights in Apr 2024
Response from Management on 10 May 2024
Thank you for staying with us.

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
quaint quiet
Stayed 7 nights in Apr 2024
Response from Management on 8 May 2024
Thanks you for your comments. We agree! Pineapple Beach is an oasis on a beautiful beach...not to big, not to small. We enjoyed hosting you.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice and cozy. Food and drinks were very good. Some of the staff need to be a bit more friendly. Overall a nice experience.
Stayed 3 nights in Apr 2024
Response from Management on 7 May 2024
Thank you so much for your helpful comments. We hope you will only have fond memories of your brief time with us at Pineapple Beach!

10/10 Excellent

Vasiliki, Bayside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Would stay again in a heartbeat!
Stayed 3 nights in Apr 2024
Response from Management on 7 May 2024
Thank you so much for your kind words. We are truly happy you discovered the magical Pineapple Beach. We will keep the rum punch cold for you!

10/10 Excellent

Harmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
17/10 recommend
Stayed 3 nights in Apr 2024
Response from Management on 1 May 2024
Thank you for your high marks!

2/10 Terrible

Deanna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff was so rude. Any time you try to ask someone anything they act like you’re the biggest bother or will straight up ignore you. It was definitely an older crowd; my boyfriend and I (22 y/o) were the youngest there by a mile, and from the moment we got there we’re treated like less than. Go up to the bar no one acknowledged us. Drinks were made with barely half a shot. Never any towels. Restaurants were not good. The steakhouse that’s an extra $40 a person should not have been extra given the quality of the food. Disappointing. All I can say is the beach was nice but you can get that at other hotels.
Stayed 4 nights in Apr 2024
Response from Management on 1 May 2024
Thank you for your feedback. We apologize if we fell short of your expectations.

8/10 Good

Michelyn, Olive Branch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff are lovely. My main negative thoughts are that it is a competition to get chairs on the beach and to get dinner reservations. People put their towels out on chairs at 5am, so, if you sleep in at all you are out of luck. If you don’t book reservations well in advance you only have the option to eat at the buffet. Also, there is no room service available and they don’t provide bottled water. There are zero drinks stocked in the fridge in the room. They only leave 1 bottle of wine and 2 small water bottles on arrival. That was a huge negative for me. Overall we enjoyed our stay.
Stayed 6 nights in Apr 2024
Response from Management on 28 Apr 2024
Thank you for staying with us.

8/10 Good

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a place which draws more middle aged/retired people. Very chill environment. Most of the staff was really great, a couple of bar tenders were always rude. You have to book dinner reservations 48 hours in advance or you will be eating buffet all the time, where the people are great but the food is mediocre. You have to pay extra for The Orchid steak house, but it was worth it. The Italian restaurant was also good, just small portions. You only get one complimentary bottle of water per person, you can either refill the bottle or buy more water. The beach is nice, they keep it pretty clear of seaweed where possible. Pools are cleaned daily.
Stayed 7 nights in Apr 2024
Response from Management on 22 Apr 2024
Thank you for your feedback

10/10 Excellent

James Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Management on 22 Apr 2024
Thank you for your high marks

4/10 Poor

John, tickfaw

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Not one smiling service person. Reservations hard to secure.
Stayed 5 nights in Apr 2024
Response from Management on 22 Apr 2024
Thank you for your feedback. We apologize if we did not meet your expectations.

10/10 Excellent

Zenaida J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Pineapple beach club. Def looking forward to returning!
Stayed 5 nights in Apr 2024
Response from Management on 22 Apr 2024
Thank you for your feedback & we look forward to welcoming you back to Antigua.

4/10 Poor

Skender

Stayed 12 nights in Apr 2024
Response from Management on 7 May 2024
Thank you for your grade. We apologize if we did not fully meet your expectations & only hope you might consider the lure of our beach when you think about Antigua.

8/10 Good

ALISON

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 7 nights in Apr 2024
Response from Management on 14 Apr 2024
Thank you for staying with us.

4/10 Poor

Justina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The resort was nice but extremely outdated. The food was very basic for resort food. Our first night we made reservations to an Italian restaurant that had 4 things on the menu and not 1 Italian dish. The beach was beautiful. The room was cute, but the walls are paper thin. You hear everyone around you morning and night. The bathroom was ok, it definitely needed repairs. The staff had its days, some people were very talkative and nice while others weren’t so happy. This resort is an older crowd, zero night life. The property is silent by 11pm. We made reservations for The Grill (Seafood) and again not many options but was a lot better than the Italian restaurant. The snack bar was decent but busy all day, you waited a long time to get your food. We were not pleased with the resort by our second day so we got day passes to the sister resort. Verandah saved our trip! Beautiful resort, very good fresh food and lovely staff. We spent the remainder of our stay at the sister resort.
Stayed 4 nights in Mar 2024
Response from Management on 8 Apr 2024
Thank you for staying with us

6/10 Okay

Kathleen T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaweed. I know they have no control over it. Food was so-so Staff and activities were good. If you plan to stay on the resort things will be ok but any transport will cost at least $40
Stayed 4 nights in Mar 2024
Response from Management on 3 Apr 2024
Thank you for your comments.

10/10 Excellent

PAUL GERALD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained with a lay back vibe. Except for wait staff, all others were very friendly and warm. Wait staff was very professional, however, they did not give off that warm, glad to see you feeling. Because of the 48 hour advance restaurant booking policy, you are forced to eat at the buffet the first three nights.
Stayed 7 nights in Mar 2024
Response from Management on 1 Apr 2024
Thank you for staying with us.

10/10 Excellent

Elizabeth S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay in 3 years. It is the most relaxed, friendly - and all adult ages welcome - resort. It is not fancy. The beach area is absolutely divine. The food is very good,not extraordinary. The house wines could (and should) be better, but for the price one cannot beat it. The staff is incredible. Everyone makes you feel welcome. Every room has a terrace and mine, facing the ocean, was large with a comfortable bed and very nice bathroom. I'll be going back next year!
Stayed 7 nights in Mar 2024
Response from Management on 30 Mar 2024
Thank you so much for your kind comments. We look forward to welcoming you back next year

10/10 Excellent

Doreen F, Massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Management on 29 Mar 2024
Thanks for your high marks!

8/10 Good

alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stayed at The Pineapple Beach Club with my husband in March, for 7 days. Pros: -beautiful, but small, beach. The water and sand is gorgeous! -Every single person that worked at the club was incredibly friendly and attentive. I never had to wait for more than a minute for a drink at the bar; everyone said hello when walking by; the waitstaff at the buffet were SO attentive - constantly refilling water, asking if we wanted a drink from the bar, removing empty plates, etc. -Loved the excursion to Shirley Heights that they plan. It is a must see on a Sunday! -The bed was very comfortable. -The gym was very good. Cons: -The lack of beach towels! On the first day I had to wait until almost 2 in the afternoon to get a beach towel. I blame the guests just as much as the resort. Almost everyone took 2 beach towels, put them on a beach chair, and then leave. I have never been to a resort that had such a problem with this. There definitely needs to be more unbrellas or palapas with the strength of the sun. It's impossible to lay in the sun for more than 10 minutes without getting too hot and/or burning. -The food was just okay. I am used to eating all-inclusive meals at Club Med in Turks and Caicos, and the food at the Pineapple Beach Club just doesn't compare. There were a few very good choices, but most of the food was pretty basic. We enjoyed out stay, but will probably go back to T&C next time.
Stayed 7 nights in Mar 2024
Response from Management on 25 Mar 2024
Thank you for your feedback.

10/10 Excellent

Hubert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was in quick walking proximity including the beach. Staff everywhere was great. Will definitely be going back.
Stayed 3 nights in Mar 2024
Response from Management on 23 Mar 2024
Thank you so much for your kind comments. We hope you will only have fond memories of your walks on the beach & we look forward to seeing you again.

6/10 Okay

Timothy

Liked: Staff & service, amenities
Our room was not an updated room and really needs some tlc. It was right on the beach and had an awesome view. The beach and area is very nice. The buffet food was average and the A la carte good.
Stayed 7 nights in Mar 2024
Response from Management on 22 Mar 2024
Thank you for your feedback.

10/10 Excellent

Shanna, Fairfield

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities and Entertainment were good. Pools and beach wonderful
Stayed 5 nights in Mar 2024
Response from Management on 19 Mar 2024
Thank you so much for your kind words. We hope you will only have fond memories of your time with us at Pineapple Beach Club.

10/10 Excellent

J. Katherine

Stayed 5 nights in Mar 2024
Response from Management on 8 Apr 2024
Thank you for staying with us.

10/10 Excellent

Robert Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 7 nights in Feb 2024
Response from Management on 8 Mar 2024
Thank you for your high marks!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for the price. Sometime waits were longer than expected, maybe due to short staff.
Stayed 7 nights in Feb 2024
Response from Management on 25 Feb 2024
Thank you for your feedback. Your comments are very helpful & we hope you only have fond memories of your time with us at Pineapple Beach Club. We will keep a cool cocktail waiting for you.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Management on 25 Feb 2024
Thank you for your high marks.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Management on 24 Feb 2024
Thank you for your high marks!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pineapple Beach is a beautiful resort with the very best staff. Everyone was welcoming and kind and couldn't do enough for us. My beachfront room was perfection. I would rate the food a 4. I did not like the fact that all the loungers at the beach and pools were reserved with the towel by 8:30 in the morning. If I didn't get there early I would not have a place to sit. The other thing I did not appreciate was the problem getting reservations for dinner in the various restaurants. Why aren't they open at least five nights a week? However the Outhouse is a 10! I would highly recommend Pineapple Beach to everyone who wishes to go to Antigua.
Stayed 5 nights in Feb 2024
Response from Management on 24 Feb 2024
Thank you so much for your kind words. We appreciate your business and feedback which is very important to us. We trust you will only have fond memories of your time with us at Pineapple Beach Club.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but difficult booking other restaurants
Stayed 6 nights in Jan 2024
Response from Management on 22 Feb 2024
Hi Andrew, Thank you for your feedback & your input is appreciated.

6/10 Okay

Christen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: Beautiful beach, nice pools, daily activities (including aqua aerobics), lunch and dinner food was better than expected, clean rooms, evening entertainment was good Cons: dated room decor (as expected based on pics), main lounge area and buffet restaurant space were extremely drab and depressing, breakfast was below average, process for getting reservations at the resort was AWFUL, was expecting yoga and it was offered one day out of the week we stayed but then canceled last minute
Stayed 7 nights in Feb 2024
Response from Reception on 19 Feb 2024
Thank you for your comments which have been forwarded to Management for action. We appreciate your feedback and hope you will only have fond memories of your time with us in Antigua.

8/10 Good

Angela Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the resort, beautiful beach, staff & very relaxing 🌴😎🌴
Stayed 10 nights in Feb 2024
Response from Management on 18 Feb 2024
Thank you so much for your kind words. We hope to see you again at Pineapple Beach Club.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the people were friendly and very welcoming.
Stayed 5 nights in Feb 2024
Response from Management on 18 Feb 2024
Thank you for your kind words. We hope to see you again in the not so distant future.

8/10 Good

Andrew Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Management on 18 Feb 2024
Thank you for your high marks

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities
This isn’t a five star resort. We stayed in the ocean view rooms. The beach area was very nice and the staff very friendly. The rooms had cheap laminate wood floors installed improperly over the top of the old terra cotta floors. The laminate had become warped and damage from water in the bathroom and there were several places in the room where someone had used large screws driven straight into the face of the floor boards in random spots. The rooms need a serious refresh. Old cultured marble counter tops from the 80’s, hot water was come and go. The beds were comfortable, though.
Stayed 7 nights in Feb 2024
Response from Management on 15 Feb 2024
Thank you for your feedback. Pineapple Beach is not touted as a 5-star experience but comfortable rooms and friendly staff on a great beach. We apologize if we did not meet your expectations.

8/10 Good

dorita ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms and furnishings very old .Need updating badly.Staff and dining facilities were great. Ann Marie and staff the best.
Stayed 7 nights in Feb 2024
Response from Management on 12 Feb 2024
Thank you for your comments. We appreciate you taking the time to provide us with your feedback.

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 days in Antigua
The property was clean, staff friendly, food was good, and the room was adequate ( except we could not get any hot water for showering or shaving). Look out for the US $34.00 per day wi-fi, hotel tax at check-out.
Stayed 9 nights in Jan 2024
Response from Concierge on 30 Jan 2024
Thank you for your feedback

10/10 Excellent

Mark Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in a relaxed setting. Beautiful beach and three unique pools. Excellent Friday night dinner buffet under the stars with a 6 piece steel drum band and live band for dancing that followed. Starbucks level gourmet coffee shop all day and night. Very short lines, if any. Always got a beach/pool lounge. Several bars with a nice selection. Rooms clean and bright. Spacious patios and lovely grounds.
Stayed 7 nights in Jan 2024
Response from Reception on 22 Jan 2024
Thank you for your kind words. We trust you will only have fond memories of your time with us at Pineapple Beach Club!

8/10 Good

Melissa Kern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Guest Services on 19 Jan 2024
Thank you for your high grade

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and the staff are wonderful. It was peaceful and relaxing. They have daily activities if you want to take part. Other guests were very nice. We rented a car and explored other parts of the island and had a wonderful time.
Stayed 7 nights in Dec 2023
Response from Guest Services on 19 Jan 2024
Thank you for your kind remarks

10/10 Excellent

virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Services on 19 Jan 2024
Thank you for your high marks.

10/10 Excellent

Mariya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach with great food and service. Property is a little outdated but clean. Drinks are strong and available all the time
Stayed 6 nights in Dec 2023
Response from Guest Services on 19 Jan 2024
Thank you for your kind remarks.

10/10 Excellent

Liliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE!
The food was by far the best All Inclusive buffet that we have ever experienced. The service staff is excellent! The place is an phenomenal value!!!
Stayed 14 nights in Dec 2023
Response from Concierge on 19 Jan 2024
Thank you so much for your kind words. We trust you will only have fond memories of your time with us at PBC.

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Management on 12 Feb 2024
Thank you for your grade.

10/10 Excellent

Marshall Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Concierge on 1 Jan 2024
Thank you for your high marks.

10/10 Excellent

Wanda A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This resort is relaxed. Quiet. Service was always friendly. Good food. The grounds were very well kept. Spa was excellent. Great coffee shop. While the pools need some tlc and the loungers on the beach need replacing.... it's a great place to stay if you want a beautiful beach and nice pools.
Response from Management on 12 Feb 2024
Thank you for your kind words. We were delighted to receive your compliments and appreciate you taking the time to post your review.

6/10 Okay

Dale

Travelled with partner
first impressions , The resort was very dated . The social atmosphere was pleasant in the evenings . The food was tasty however the buffet had a poor selection.The beach was exceptional . A number of the staff acted as though you where bothering them. Overal we had a good time however considering the cost of the resort combined with the government tax , The value is just not there . much room for improvement.
Response from Management on 1 Jan 2024
Thank you very much for your comments which have been received by Management and appreciate taking the time to bring this to our attention.

6/10 Okay

Susan

Travelled with partner
The pools and the beach are wonderful. The all inclusive food is terrible and the room was terrible. Outdated they really could do better.
Stayed 6 nights in Nov 2023
Response from Management on 1 Jan 2024
Thank you very much for your comments which have been received by Management and appreciate taking the time to bring this to our attention. We will be making changes very soon to the concerns you have addressed.