Front of property

Reviews of Salamander Washington DC

5 out of 5
Salamander Washington DC
1330 Maryland Ave, SW, Washington, DC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1006 reviews" "
Rating 8 - Good. 134 out of 1006 reviews" "
Rating 6 - Okay. 69 out of 1006 reviews" "
Rating 4 - Poor. 31 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Liked: Cleanliness, amenities
Very beautiful place to stay
Stayed 3 nights in Apr 2024

6/10 Okay

Olugbenga

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our experience was generally good with excellent service by the club lounge staff and the valet staff. We were however significantly disappointed at having to wait about 6 hours to have our room de-feathered (including making 4 calls to the front desk and waiting up until 1145pm). Discussing the issue with the front desk manager was of little value as his response was they were "reviewing the process to see what went wrong". Not what one would expect from a premium hotel in downtown DC. Further, on checkout, they had only one staff member (a wonderful lady who was doing her best) working the front desk at 1230 (peak check-out time). The line easily had more than 10 people waiting and it took us more than 15mins to get checked out. Overall, very poor front desk management and very poor customer engagement on housekeeping matters.
Stayed 1 night in Apr 2024

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Veranda not available on the day we were there. Had hoped to enjoy it as part of the stay. Breakfast wasn’t included which somehow I missed that it was an add on. Parking at $79./ day not expected Otherwise even with renovations going on it was a good experience. Maybe clearer information on the booking screens ! Thank you !!
Stayed 1 night in Apr 2024
Response from SDC on 26 Apr 2024
Dear Carol,We appreciate your feedback and thank you for taking the time to share. We too would be disappointed if we encountered unexpected charges upon arrival, and we encourage our guests to reference our website for rates and information prior to booking. It would be a joy to demonstrate our commitment to the guest experience, and we encourage you to reach out directly for any further assistance we can provide in alleviating your concerns. We hope to welcome you for a truly exceptional stay upon the completion of our enhancement project in the months ahead, and we wish you nothing but the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant property. A 5 minute walk to the Wharf, room service was great, as well as the 8th floor Lounge restaurant inside the hotel. This a rest & relaxation weekend for us, and the Salamander was an excellent choice, to rest & relax!
Stayed 2 nights in Apr 2024
Response from SDC on 23 Apr 2024
Dear Tiffany,Your kind words have us smiling from ear to ear, and we that you for taking the time to share. We take great pride in providing our guests with a restful and restorative experience, and we’re thrilled to have been your choice to unwind. With our endless amenities and convenient proximity to all things DC, there is no shortage of memories to be had when you join us for a getaway. We’ll be sure so pass your glowing feedback along to our culinary team, and we look forward to being your home away from home for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Fazreen, Lake in the Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is gorgeous and luxurious, with plenty of space. The staff is incredibly friendly.
Stayed 3 nights in Apr 2024
Response from SDC on 22 Apr 2024
Dear Fazreen,Thank you for sharing such a glowing review! We strive to go above and beyond for our guests, and we’re thrilled you were able to experience the genuine hospitality and approachable luxury we provide. Our dedicated service professionals will be thrilled by your appreciation, and we encourage you to join us for another memorable stay in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Highly recommend
Stayed 3 nights in Apr 2024
Response from SDC on 22 Apr 2024
Dear Brian,Your perfect review means the world to us, and we thank you for sharing. From our stunning location at the heart of DC to our world-class accommodations, you can always expect a memorable stay when you make us your home away from home. Your recommendation has us smiling from ear to ear, and we look forward to being your DC choice for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Juan, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from SDC on 22 Apr 2024
Dear Juan,Your high rating has brightened our day, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and it would be a joy to truly exceed your expectations on another visit in the months ahead. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Tamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, the staff super amazing felt like i was back in The Bahamas.....rooms was clean, property is beautiful. Because of the renovations pool amd spa was closed. But we still enjoyed our stay.
Stayed 3 nights in Apr 2024
Response from SDC on 18 Apr 2024
Dear Tamika,Your glowing review means the world to us, and we’re thrilled to have provided you with a memorable DC adventure. From our friendly and dedicated service professionals to our world-class accommodations, you can always expect a truly exceptional experience when you make us your home away from home. It would be a joy to welcome you for another unforgettable stay upon the completion of our enhancement project, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Yeilys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decorations and cleanness.
Stayed 3 nights in Apr 2024
Response from SDC on 16 Apr 2024
Dear Yeilys,Thank you for sharing such a glowing review! It was a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled to have shared a world-class stay with you. From our spotless accommodations to our welcoming atmosphere, you can always expect a memorable stay when you join us for a DC adventure. We eagerly await another opportunity to fully exceed your expectations and hope you’ll join us again in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Tejesh Srinivasa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, walking distance to the National mall and the wharf. They even have regular shuttle service to those areas.
Stayed 6 nights in Apr 2024
Response from SDC on 16 Apr 2024
Dear Tejesh,Your perfect review has us smiling from ear to ear, and we can’t thank you enough for sharing. Our location is certainly one of our many highlights, and we’re delighted you were able to experience the best of DC just a short distance from our front doors. The Mall and Wharf are just the beginning! We’re thrilled you were able to take advantage of our complimentary Gem car, and with all there is to see and do nearby, we encourage you to join us for another unforgettable adventure in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from SDC on 16 Apr 2024
Dear David,Thank you for sharing such a high rating! It was a pleasure to be your DC home, and we’re thrilled you were able to experience all we have to offer. From our stunning location to our friendly service professionals, you can always expect a memorable stay whenever you make us your home away from home. We eagerly await another opportunity to fully exceed your expectations and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

ARTEM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great service
Stayed 3 nights in Apr 2024
Response from SDC on 15 Apr 2024
Dear Artem,Greetings from the heart of DC! We’re thrilled to have shared an exceptional stay with you, and we can’t thank you enough for sharing your review. You can always expect a warm and luxurious atmosphere from the moment you walk through our front doors, and we look forward to being your home away from home for years to come. We eagerly await another opportunity to exceed your expectations once again and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

2/10 Terrible

Arthur

Business traveller
Disliked: Cleanliness, property conditions & facilities
I booked a one bedroom balcony suite. The room stank of smoke and was filthy. I didn’t even bother complaining or checking out — booked a room at the Intercontinental at the Wharf and jumped in an Uber. This place has gone very far downhill since Salamander took over the old Mandarin Oriental property. Stay far away.
Stayed 1 night in Apr 2024
Response from SDC on 16 Apr 2024
Dear Arthur,We appreciate your feedback and thank you for sharing. We take great pride in going above and beyond for our guests, and we’re disappointed to have fallen short of your expectations in this instance. We encourage you to reach out directly for any assistance we can offer in helping you return for a more typical experience in the months ahead. It would be a joy to share our full range of world-class lodging offerings and enhancements, and we eagerly await another opportunity to regain your trust in the Salamander brand. We wish you all the best and hope to hear from you in the days ahead.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Gabriel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from SDC on 15 Apr 2024
Dear Gabriel,Your perfect review has us smiling from ear to ear, and we’re delighted to learn of your memorable Salamander stay. From our friendly service professionals to our world-class accommodations, we take immense pleasure in exceeding the expectations of our guests. We look forward to being your DC home once again in the months ahead, and we eagerly await another opportunity to impress. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Robert

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay, while under construction- they made every effort to make our stay extremely comfortable.
Stayed 2 nights in Apr 2024
Response from SDC on 15 Apr 2024
Greetings Robert,Thank you for sharing such a glowing review! It was a joy to share all we have to offer with you, and we’ll be sure to pass your kind words along to our dedicated service professionals. It would be a joy to welcome you to the heart of DC once again upon the completion of our enhancement project, and we invite you to return for another memorable adventure. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

4/10 Poor

Christine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I thought Salamander Washington DC is a high standard hotel, and I am shocked there is no in-room coffee or tea service. Although there is coffee and tea service in the lobby from 7am-9am, often the coffee and cream ran out. I am very disappointed with my visit. the room wasn't ready when we arrived at 3:30pm thus we was told someone will call me when the room is ready. We went to lounge for quick lunch and till 4:15pm since we done with food, and no one had called us thus I went to front desk to enquire about our room. The reception then said, " oh it is ready didn't anyone call you or email you?" I said no, then she said, " maybe it went to voice mail or junk mail" and I checked, there is nothing. I am disappointed on how inefficient the check in and lack of logistic arrangement the front desk has given us. However the hotel location and corner room is the best for Cherry Blossom viewing.
Stayed 3 nights in Mar 2024
Response from SDC on 12 Apr 2024
Dear Christine,We appreciate your feedback and thank you for sharing. While we’re thrilled to learn that our location at the heart of DC was perfect for viewing the cherry blossom bloom, we’re disappointed to learn that we fell short of our usual standards in other ways. We are always delighted to offer coffee and tea in our lobby from 6:30-10:00 am, but your comments on our in-room coffee and tea will be addressed in the months ahead (coffee machines will be installed shortly!). We can’t apologize enough for the miscommunication you experienced regarding your accommodations, and we encourage you to reach out directly for any assistance we can provide in helping you return for a true Salamander stay more in line with your expectations. We eagerly await another opportunity to impress and wish you all the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time during our stay. The hotel is beautiful, the staff were helpful. Perfect location. Room was nice and bed comfortable. However, there’s no coffee or tea in the room. I needed one late at night, woke up with a stomachache and needed some tea. Couldn’t make tea…room service is too much at 3 in the morning! Wasn’t able to use the tub/ jacuzzi, looks clean but there was some hair so wasn’t sure. Overall we had a lovely stay. Hotel was beautiful, perfect view and location!
Stayed 1 night in Mar 2024
Response from SDC on 10 Apr 2024
Greetings Carmela,Your glowing review means the world to us, and we’re delighted to have shared a memorable stay with you. Our location at the heart of DC is certainly one of our many highlights, and our world-class accommodations are designed with the discerning guest in mind. Your added feedback on in-room coffee is welcomed, and we look forward to addressing your concerns in the months ahead. We invite you to return for a visit that truly checks all the boxes in the months ahead, and we eagerly await another opportunity to welcome you to all DC has to offer. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. If I could give it more than excellence for the staff, I would they were great.
Stayed 2 nights in Mar 2024
Response from SDC on 10 Apr 2024
Dear Catherine,Your kind words and high rating have us smiling from ear to ear, and we’re delighted to learn of your exceptional stay. Our dedicated service professionals take great pride in going above and beyond for our guests, and we’re thrilled to have shared all we have to offer with you. From our perfect location at the heart of DC to our welcoming atmosphere, there is never a shortage of memories to be made when you make us your home away from home. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Aiyanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities. Will always stay there when in DC!
Stayed 3 nights in Mar 2024
Response from SDC on 8 Apr 2024
Dear Aiyanna,Your perfect rating and glowing review mean the world to us, and we can’t thank you enough for sharing. We couldn’t agree more with your assessment of our convenient location at the heart of DC, and we’re thrilled you were able to take advantage of the world-class amenities we provide. You can always expect an unforgettable stay when you make us your home away from home, and we encourage you to hurry back for another exceptional experience soon. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant onsite very priced and slow services
Stayed 1 night in Mar 2024
Response from SDC on 8 Apr 2024
Dear Camila,Thank you for sharing such a high rating. It was a joy to be your DC home, and we’re delighted you were able to take advantage of the approachable for of luxury we provide. Your added comments on our culinary pricing and hospitality are welcomed, and we hope to welcome you for a more typical Salamander experience in the months ahead. It would be a joy to truly exceed your expectations, and we eagerly await another opportunity to impress. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from SDC on 8 Apr 2024
Greetings Stephanie,Your perfect rating has us smiling from ear to ear, and we’re delighted to have been your home away from home. You can always expect a memorable stay when you join us at the heart of DC, and we look forward to sharing our friendly atmosphere and world-class accommodations with you once again in the months ahead. We eagerly await another opportunity to exceed your expectations and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Brittney

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SDC on 11 Apr 2024
Dear Brittney,Thank you for sharing your review. We aim to share an exceptional experience with our guests, and it seems as if we fell short of our usually world-class standards in this instance. We invite you to reach out directly for any assistance we can provide in helping you return for a more typical Salamander stay in the months ahead. It would be a joy to demonstrate our commitment to the guest experience, and we hope to share an improved visit with you soon. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Elkin

Stayed 3 nights in Apr 2024
Response from DT on 25 Apr 2024
Dear Elkin,Greetings from DC! Your perfect rating has us smiling from ear to ear, and we’re delighted to have shared an exceptional visit with you. From our convenient location at the heart of DC to our dedicated service professionals, you can always expect a memorable experience when you make us your home away from home. It would be a joy to welcome you for another successful stay with you in the months ahead, and we encourage you to make us your home away from home for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
I expect the hotel to return to its former glory after its renovations are completed. Until then, it is rough. The temporary fitness room was especially disappointing.
Stayed 6 nights in Mar 2024
Response from SDC on 5 Apr 2024
Dear James,Thank you for sharing such valuable insight. While we appreciate your continued patronage, we’re disappointed to have fallen short of your expectations in this instance. We take great pride in creating a memorable experience at the heart of DC for our guests, and we invite you to make us your DC home once again soon upon the completion of our enhancement project. We eagerly await an opportunity to share a more typical Salamander experience with you, and we hope to go above and beyond for you soon. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Steven

Travelled with family
Everything was clean and up to date. Staff was super friendly and helpful
Stayed 3 nights in Apr 2024
Response from SDC on 5 Apr 2024
Dear Steven,Your kind words have us smiling from ear to ear, and we’re thrilled to learn of your exceptional stay. From our friendly service professionals to our world-class accommodations, you can always expect a memorable stay when you make us your DC home. We look forward to being your home away from home for years to come and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under going renovations so there were areas we couldn’t go but the stay was still nice. I would love an opportunity to go back once the work is finished.
Stayed 2 nights in Apr 2024
Response from SDC on 4 Apr 2024
Dear Paula,Greetings from DC! It was a pleasure to welcome you to the Salamander’s approachable form of luxury, and we thank you for taking the time to share. We appreciate your patience with our ongoing enhancement project, and it would be a joy to share a true Salamander stay with you upon its completion in the coming months. Your promise of a return means the world to us, and we look forward to sharing our full range of world-class amenities with you. We wish you all the best and eagerly await an opportunity to exceed your every expectation. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Tracy

Stayed 2 nights in Apr 2024
Response from SDC on 24 Apr 2024
Dear Tracy,Your perfect review means the world to us, and we can’t thank you enough for sharing. We take immense joy in going above and beyond for our guests, and we’re delighted you were able to take advantage of all we have to offer. With the best of DC just steps away, we invite you to join us for another memorable adventure in the coming months. We eagerly await your return and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and the accommodations excellent. We will come back once the renovations are done
Stayed 4 nights in Mar 2024
Response from SDC on 4 Apr 2024
Greetings Robert,Your glowing review and perfect rating have us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. We take great pride in going above and beyond for our guests, and our dedicated service professionals will be delighted by your kind words. Our world-class accommodations are designed with the guest’s every need in mind, and we can’t wait to share another unforgettable DC experience with you upon the completion of our enhancement project. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SDC on 4 Apr 2024
Dear Bruce,Thank you for sharing your perfect review! From our friendly atmosphere to our world-class accommodations, you can always expect a memorable stay whenever you join us at the heart of DC. It would be a joy to be your home away from home for years to come, and we hope to share another exceptional stay with you in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Michelle

Stayed 5 nights in Mar 2024
Response from SDC on 23 Apr 2024
Dear Michelle,Thank you for sharing your perfect rating! It was a joy to welcome you to all we have to offer, and we’re thrilled to have shared a memorable experience with you. We take great joy in going above and beyond for our guests, and we encourage you to take advantage of our world-class accommodations and convenient location once again in the months ahead. It would be a pleasure to share another memorable adventure with you soon, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Julie Charlotte

Liked: Cleanliness, staff & service
Disliked: Amenities
Construction noise within the hotel was the downside in the morning.
Stayed 3 nights in Mar 2024
Response from SDC on 2 Apr 2024
Dear Julie,We welcome your feedback and thank you for sharing. It was a joy to welcome you to all we have to offer at the heart of DC, and it was a pleasure to share a successful stay with you. We appreciate your patience with our ongoing enhancement project, and we apologize for the outside noise that seeped in and disrupted your stay. We invite you to join us for a true Salamander stay upon the completion of our enhancements, and we look forward to truly exceeding your expectations when you return. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Jane

Stayed 3 nights in Mar 2024
Response from SDC on 22 Apr 2024
Greetings Jane,Your perfect rating means the world to us, and we can’t thank you enough for sharing. From our dedicated service professionals to our warm and friendly atmosphere, we strive to create the perfect experience for our guests at the heart of DC. We look forward to being your home away from home for years to come and eagerly await another opportunity to exceed your expectations. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Yiran

Great location!
Stayed 4 nights in Mar 2024
Response from SDC on 8 Apr 2024
Dear Yiran,Greetings from the heart of DC! We couldn’t agree more with your assessment of our perfect location, and we thank you for taking the time to share. With all DC has to offer just a short distance away, we encourage you to join us once again for an adventure in the coming months. We look forward to your return and eagerly await an opportunity to share another exceptional Salamander stay with you. Until next time!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Pooja

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from SDC on 2 Apr 2024
Dear Pooja,Thank you for sharing your review. We take great pride in going above and beyond for our guests, and we apologize for falling short of our typical standards in this instance. It would be a joy to share a more typical Salamander experience with you, and we encourage you to reach out directly for any assistance we can provide in helping you return for a memorable adventure at the heart of DC. We eagerly await another opportunity to truly impress, and we wish you all the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Rosalie M

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again
Stayed 3 nights in Mar 2024
Response from SDC on 1 Apr 2024
Greetings Rosalie,Your kind words and perfect rating have us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. You can always expect an unforgettable experience whenever you make us your home away from home, and your promise of a return means the world to us. We look forward to exceeding your expectations at the heart of DC soon, and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from SDC on 1 Apr 2024
Dear Sanjeev,Greetings from DC! It was a joy to welcome you to all we have to offer, and we can’t thank you enough for sharing your high rating. We take great pride in going above and beyond for our guests, and we encourage you to join us for a truly exceptional stay in the months ahead. From our world-class accommodations to our convenient DC location, there are always more memories to be made. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Melba

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Monuments and historic places!
Stayed 2 nights in Mar 2024
Response from SDC on 29 Mar 2024
Dear Melba,Thank you for sharing such a glowing review! Our location is certainly one of our many highlights, and we’re thrilled you were able to experience the best of DC. With many landmarks and museums just a short distance away, it would be a joy to be your DC home for years to come. We eagerly await your return and look forward to truly exceeding your expectations once again soon. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Lisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. My only complaint was no snack, medication or toiletries available for purchase at hotel.
Stayed 3 nights in Mar 2024
Response from SDC on 27 Mar 2024
Dear Lisha,Greetings from the heart of DC! We’re thrilled to learn of your exceptional experience, and we can’t thank you enough for taking the time to share. We strive to create a warm and welcoming environment that keeps our guests coming back again and again, and we’re delighted you were able to experience our approachable form of luxury. Your added comment on providing items for purchase is welcomed, and we encourage you to reach out to our team for anything you may need during your next Salamander stay. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My room was overpriced for what it was in my opinion. It was very average. The hotel is undergoing significant renovations so there is a lot of public space that isn’t open yet. The best aspects of the hotel were the views of the Wharf as well as the proximity to the Wharf. The staff was generally quite good also. Hopefully this hotel will eventually be upgraded physically to match its prices. Right now it isn’t at the level of their Salamander Hotel in Middleburg.
Stayed 1 night in Mar 2024
Response from SDC on 27 Mar 2024
Greetings Jeff,We welcome your valuable insights and thank you for taking the time to share. We take great pride in going above and beyond our guests, and while our team will be delighted by your kind words, we’re disappointed that your time with us fell short of your expectations. We appreciate your patience with our ongoing enhancement project, and we encourage you to join us once again upon its completion. It would be a joy to share a true Salamander stay with you, and with all DC has to offer just steps away, we eagerly await another opportunity to impress. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for cherry blossom. Like the pathway at back of hotel that goes down rail track down to tidal basin walk path. Need to pay attention where you get off, so you can get back up, especially at night. It is just a little turn entrance. Wished there are coffee makers in the room. Hotel is too high-end to have those things?
Stayed 3 nights in Mar 2024
Response from Nadya on 25 Mar 2024
Good evening Mr. Frank,Thank you for staying with us for the cherry blossom season!Our apologized for the inconvenience caused to you. Allow us to inform you that our hotel is still under enhancement project, therefore the coffee machine is not placed in the room. We always have coffee and tea complimentary at the lobby by 5AM to 10AM, besides that we offered room service is available 24/7. Hopefully we will welcome you back to Salamander DC.

10/10 Excellent

Chenyin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. But the valet parking is expensive out of our expectations
Stayed 1 night in Mar 2024
Response from SDC on 25 Mar 2024
Dear Chenyin,Thank you for sharing your perfect rating! It was a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled you were able to take advantage of the approachable luxury we provide. Your added comment on our published parking rates is welcomed, and we invite you to make us your home away from home once again in the months ahead. We eagerly await another opportunity to impress and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to tidal basin so we just walked there just like 9 minutes walk. It was pretty awesome. Safe since there were a lot of people walked there too.
Stayed 3 nights in Mar 2024
Response from Nadya on 25 Mar 2024
Dear Mr/Mrs. Chong, Thank you very much for choosing our hotel for your little get away in the cherry blossoms season!It is indeed a pretty safe to walk around the Southwest DC, you can also walk to the District Wharf area for about 10 minutes and can find 20 restaurants with different cuisine with the exquisite marina view.We are glad that you enjoy the experience and share with us.

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from SDC on 25 Mar 2024
Dear Andrew,Thank you for taking the time to share your review. We deeply regret your disappointed stay, and we can’t apologize enough for falling short of our typical expectations. We strive to create an experience that keeps our guests coming back again and again, and we encourage you to reach out for any assistance we can provide in alleviating your concerns. We hope to hear from you in the days ahead, and we promise a visit more in line with your expectations should you make us your DC home once again soon. Until then.Warm regards,Manuel Martinez, Managing Director

8/10 Good

Sarah

Stayed 1 night in Mar 2024
Response from SDC on 10 Apr 2024
Dear Sarah,Thank you for sharing such a high rating! It was a joy to welcome you to the heart of DC, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly team to our luxurious accommodations, you can always expect a memorable stay whenever you make us your home away from home. We encourage you to join us for another memorable adventure in the coming months, and we look forward to truly exceeding your expectations soon. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to the National Mall. It was a spur of the moment decision to experience the Peak Bloom of the Cherry Trees. Choosing this Hotel was a good decision. The hotel was close to the Tidal Basin, staff were very friendly and the accommodation was excellent. Highly recommended.
Stayed 1 night in Mar 2024
Response from SDC on 19 Mar 2024
Dear Rolando,Your kind words and perfect rating have truly brightened our day, and we can’t thank you enough for sharing. Our dedicated service professionals will appreciate your glowing feedback, and we’re thrilled you were able to experience all we offer at the heart of DC. We couldn’t agree more with your assessment of our convenient location, and peak bloom is the perfect time to explore the best of the surrounding area. Your recommendation means the world to us, and we hope to welcome you for another exceptional stay in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and the two beds very comfortable. The bathroom had an excellent shower and a separate large bath.
Stayed 2 nights in Mar 2024
Response from SDC on 18 Mar 2024
Greetings Timothy,Thank you for sharing such a glowing review. Our luxurious accommodations are designed with the guest in mind, and we’re thrilled you were able to take advantage of our world-class amenities. You can always expect comfortable stay whenever you join us at the hear of DC, and we encourage you to join us for another adventure in the months ahead. We look forward to your return and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities
None
Stayed 3 nights in Mar 2024
Response from SDC on 18 Mar 2024
Dear Beth,Greetings from the heart of DC! It was a joy to welcome you to all we have to offer, and we’re thrilled you were able to experience the world-class experience we provide. From our friendly service professionals to our well-appointed accommodations, we strive to provide the kind of experience that keeps our guests coming back again and again. We eagerly await another opportunity to exceed your expectations and look forward to your next adventure!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff!
Stayed 3 nights in Mar 2024
Response from SDC on 15 Mar 2024
Dear Jerry,Your perfect rating and kind words mean the world to us, and we’re thrilled to learn of your exceptional stay. We take great pride in going above and beyond for our guests, and our service professionals will be delighted by your appreciation. You can always expect a memorable visit whenever you join us at the heart of DC, and we encourage you to join us for another unforgettable adventure in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from SDC on 12 Mar 2024
Dear Michael,Your perfect rating means the world to us, and we’re delighted to learn of your exceptional stay. We take great pride in going above and beyond for our guests, and we invite you to make us your home at the heart of DC for years to come. We invite you to join us for another luxurious stay in the months ahead, and we look forward to impressing you once again soon. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, my room was clean, spaciois with a beautiful view of the marina and skyline. It was truly a luxurious experience and I cannot wait to return.
Stayed 2 nights in Feb 2024
Response from SDC on 4 Mar 2024
Dear Darlene,Greetings from the heart of DC! It was a joy to welcome you for a luxurious and comfortable stay, and we can’t thank you enough for sharing such glowing feedback. Our perfect location lends itself well to exploring all DC has to offer just steps away, and our dedicated service professionals will be thrilled by your appreciation for their efforts. It would be a pleasure to be your DC home for years to come, and we look forward to exceeding your expectations once again soon. Until next time!Warm regards,Manuel Martinez, Managing Director