Exterior

Reviews of Wyndham Visalia

3 out of 5
Wyndham Visalia
9000 W Airport Drive, Visalia, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a short distance away.
Stayed 1 night in Apr 2024

6/10 Okay

steve

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Samantha - General Manager - Wyndham Visalia on 9 Apr 2024
Dear Steve,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel most enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2023 for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wyndham Front Desk on 8 Apr 2024
Thank you so much for your stay and your feedback!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, very clean
Stayed 2 nights in Mar 2024
Response from Wyndham Visalia on 29 Mar 2024
Thank you

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Wyndham on 26 Mar 2024
Thank you

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for reasonable proce
Stayed 1 night in Mar 2024
Response from Samantha- General Manager on 19 Mar 2024
Dear Ryan, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel a perfect 5 stars! I will share your comments with our team, who I am certain will be encouraged by your remarks.  Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,SamanthaGeneral Manager

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me podria mandar la inforacion en español por favor gracias
Stayed 2 nights in Mar 2024
Response from Wyndham Visalia on 15 Mar 2024
Thank You

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service
No breakfast
Stayed 1 night in Mar 2024
Response from Samantha - General Manager on 13 Mar 2024
Dear Abigail, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks.  Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,SamanthaGeneral Manager

8/10 Good

Gloria

Stayed 1 night in Mar 2024
Response from Samantha - General Manager on 9 Apr 2024
Dear Gloria,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel most enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2023 for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samantha- General Manager on 8 Mar 2024
Dear Crystal, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks.  Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,SamanthaGeneral Manager

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Samantha - General Manager on 18 Mar 2024
Dear Jorge, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel a perfect five stars. I will share your comments with our team, who I am certain will be encouraged by your remarks.  Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,SamanthaGeneral Manager

6/10 Okay

Frank

Liked: Amenities, property conditions & facilities
Restaurant was closed at 2:30 when we arrived. Would not open until 3:45
Stayed 1 night in Feb 2024
Response from Samantha - General Manager on 27 Feb 2024
Dear Frank,Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry that the Cafe hours did not meet your expectations. It opens for breakfast 6am-10am, then Lunch 11am-2pm and then Dinner 4pm-10pm. Typically restaurants need to close down to reset for the next meal service. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations which is why we have been awarded Best of Wyndham Award for the past three years.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Samantha General Manager

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the convenience of having food around and fast easy access to freeway
Stayed 1 night in Feb 2024
Response from Samantha - General Manager on 27 Feb 2024
Dear Maria,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found it convenient for us to have a restaurant and bar on site and that our hotel is a great location. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 3 nights in Feb 2024
Response from Samantha - General Manager on 23 Feb 2024
Dear Andrew,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff wonderful! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Samantha - General Manager on 23 Feb 2024
Dear Melanie,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a great choice! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Samantha, General Manager on 9 Feb 2024
Dear Andres,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Samantha, General Manager on 9 Feb 2024
Dear Terry,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel most enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

6/10 Okay

Dr. Charles

Business traveller
Wasn't impressed
Stayed 2 nights in Feb 2024
Response from Samantha, General Manager on 9 Feb 2024
Dear Dr. Charles,Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. If you have a moment to let me know where we fell short of a perfect score it would be greatly appreciated. Please rest assured that we will take the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Samantha General Manager

10/10 Excellent

Mary

Stayed 3 nights in Jan 2024
Response from Samantha- General Manager on 24 Mar 2024
Dear Mary, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks.  Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,SamanthaGeneral Manager

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the access to the indoor pool from the hotel room.
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 9 Feb 2024
Dear Esmeralda,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

6/10 Okay

dianna

When I went to get ice it had mold in it😬
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 9 Feb 2024
Dear Dianna,Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Samantha General Manager

10/10 Excellent

Mary

Stayed 1 night in Jan 2024
Response from Samantha- General Manager on 24 Mar 2024
Dear Mary, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks.  Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award for a fourth time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,SamanthaGeneral Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the quiet room friendly staff willing to accommodate
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 9 Feb 2024
Dear Mary,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Susan

Travelled with partner
Very easy & friendly check in!
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 9 Feb 2024
Dear Susan,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Mr Powell was great!
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 23 Jan 2024
Dear Dara,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Darian at the front Desk great! He will be recognized, and I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 23 Jan 2024
Dear Walter,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a 5 out of 5 stars! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the amenities they have to offer. The California resturant perfect to get your dine in fox on! Shrimp over avocado was amazing!
Stayed 2 nights in Jan 2024
Response from Samantha, General Manager on 23 Jan 2024
Dear Manuel,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our restaurant, Cafe California perfect and our Shrimp Avocado amazing! I will share your comments with our team specially Chef Mike, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 23 Jan 2024
Dear Brandy,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel most enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

mechelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great , room was very clean .
Stayed 1 night in Jan 2024
Response from Samantha, General Manager on 23 Jan 2024
Dear Mechelle,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room very clean. I will share your comments with our housekeeping team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

2/10 Terrible

Marilyn, Las Vegas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
So, upon check in, the lady in the front office was not happy to see us. She was rude and very unfriendly. She also put us in front of the laundry room in the second floor and it was very loud. The guy that works at the front office at night though was very pleasant and nice.
Stayed 2 nights in Dec 2023
Response from Samantha, General Manager on 23 Jan 2024
Dear Marilyn,Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not receive the excellent staff service upon check in that gained us Best of Wyndham Award for the past three years. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Samantha General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stays have been really nice .. the only thing I'd like to mention is that a/c and heating unit is really loud.... coming on and then going off and then winding down.
Stayed 2 nights in Dec 2023
Response from Samantha, General Manager on 6 Jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect ten! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room! Clean and comfortable
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 6 Jan 2024
Dear Matthew,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel clean and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

6/10 Okay

Sophia

Travelled with family
Disliked: Staff & service, property conditions & facilities
The rooms and around the hotel need to be updated, especially the rugs, windows and curtains in the rooms. A better selection of coffee, and a better selection of freezer foods, snacks and soups. The one lady in the coffee shop was not nice and rude and seemed unhappy I didn’t catch her name but I was there from 12/30-1/1
Stayed 3 nights in Dec 2023
Response from Samantha, General Manager on 23 Jan 2024
Dear Sophia,Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not receive the excellent staff service that gained us Best of Wyndham Award for the past three years. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Samantha General Manager

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 6 Jan 2024
Dear Teresa,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect ten! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 6 Jan 2024
Dear Meredith,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be most enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Samantha, General Manager on 6 Jan 2024
Dear Tom,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect five stars! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

2/10 Terrible

Diane

Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 9 Feb 2024
Dear Diane,Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Samantha General Manager

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 9 Feb 2024
Dear Enrique,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

8/10 Good

Aroun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but smells
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 28 Dec 2023
Dear Aroun,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

8/10 Good

Marlou

Travelled with partner
Liked: Cleanliness
Need to change hallway carpet
Stayed 2 nights in Dec 2023
Response from Samantha, General Manager on 28 Dec 2023
Dear Marlou,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel enjoyable except for the hallway carpet. We are in the process of selecting a replacement. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

6/10 Okay

Chelsey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
The carpet in the hallways were dirty the WHOLE stay. No one vacuumed the hallways? For 3 days? We put the Privacy Please sign on our door, but the maid still came in while we were out. What is the point of the sign if youre going to ignore it? Check in/out was quick, though.
Stayed 2 nights in Dec 2023
Response from Samantha, General Manager on 23 Jan 2024
Dear Chelsey,Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Samantha General Manager

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 28 Dec 2023
Dear Carla,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect ten. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

6/10 Okay

Bill

Stayed 1 night in Nov 2023
Response from Samantha, General Manager on 28 Dec 2023
Dear Bill,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that met our needs. Limited options at restaurant.
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 28 Dec 2023
Dear James,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a 5 out of 5. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 28 Dec 2023
Dear Estevan,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a 5 out of 5 stars. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Hector

Stayed 2 nights in Oct 2023
Response from Samantha, General Manager on 23 Jan 2024
Dear Hector,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect ten! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 23 Jan 2024
Dear Ronald,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a great place to stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Teresa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Samantha, General Manager on 23 Jan 2024
Dear Teresa,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a perfect ten! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visalia
Fantastic, and friendly customer service
Stayed 2 nights in Dec 2023
Response from Samantha, General Manager on 23 Jan 2024
Dear Craig,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff fantastic! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2022 for a third time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha General Manager