Classic Single Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Reviews of Stikliai Hotel

5 out of 5
Stikliai Hotel
Gaono g. 7, Vilnius

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 288 reviews" "
Rating 8 - Good. 58 out of 288 reviews" "
Rating 6 - Okay. 12 out of 288 reviews" "
Rating 4 - Poor. 4 out of 288 reviews" "
Rating 2 - Terrible. 5 out of 288 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful and professional
Stayed 3 nights in Mar 2024
Response from Front Office Manager Vytis Andrulis on 14 Mar 2024
Dear Ahmad, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
A beautifully decorated, charming and characterful hotel with genuine charm. Friendly and helpful staff. Excellent buffet style breakfast with made to order dishes available. Standard double rooms a bit on the small side, so don’t expect large wardrobe facilities for a long stay.
Stayed 3 nights in Feb 2024
Response from Front Office Manager Vytis Andrulis on 14 Mar 2024
Dear Peter, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the reception / front desk was very friendly and professional people
Stayed 4 nights in Feb 2024
Response from Front Office Manager Vytis Andrulis on 19 Feb 2024
Dear Ahmad, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards

8/10 Good

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Front Office Manager Vytis Andrulis on 19 Feb 2024
Dear Ahmad, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards

2/10 Terrible

Ahmad

Stayed 2 nights in Dec 2023

10/10 Excellent

Donata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Manager Vytis Andrulis on 20 Oct 2023
Dear Donata, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

2/10 Terrible

Ahmad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rude general manager how treat people like trash
Stayed 3 nights in Oct 2023
Response from Front Office Manager Vytis Andrulis on 13 Oct 2023
Dear Ahmad, thank you for taking the time to share your experience with us. It's really surprising to see negative feedback from our valuable long-term returning guest. When you visit us next time, you are more than welcome to stop by the welcome desk and sort out the matter.

10/10 Excellent

Alesia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 5* property. Best location, great dining. VIP
Stayed 1 night in Oct 2023
Response from Receptionist Beata Orlienė on 9 Oct 2023
Dear Alesia,Thank You for taking the time to share Your experience with us and we hope to be able to welcome You back very soon.Sincerely,Receptionist Beata Orlienė

10/10 Excellent

Elaine

Liked: Amenities
Staff was extremely helpful.
Stayed 3 nights in Sep 2023
Response from Front Office Manager Vytis Andrulis on 5 Sept 2023
Dear Elaine, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

Daiva

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here, it’s just few things… when it got hot outside (30 degrees) I had HOT water running from cold faucet and A/C was not much helpful, but to consider that such temperature are rear in Lithuania it was not big of an issue. Overall very friendly staff and place is clean, love old French style!
Stayed 6 nights in Aug 2023
Response from Front Office Manager Vytis Andrulis on 31 Aug 2023
Dear Daiva, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. I apologize if the room was too hot. Can't wait to see you again in the near future. Best regards

2/10 Terrible

Ahmad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude hotel manager and very old and dirty rooms
Stayed 4 nights in Aug 2023
Response from Front Office Manager Vytis Andrulis on 25 Aug 2023
Dear Ahmad,Thank you for your review.We are very surprised about your comment as you are our regular guest. Can't wait to see you again in the near future.

10/10 Excellent

Ausra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Front Office Manager Vytis Andrulis on 3 Aug 2023
Dear Ausra, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

michelle

Liked: Property conditions & facilities, room comfort
Wish I could stay longer
Vilnius is a quaint little Eastern European city with lots of charm. Hotel Stikliai lives up to the best of the best
Stayed 1 night in Jul 2023
Response from Front Office Manager Vytis Andrulis on 31 Jul 2023
Dear Michelle, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

Vida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic facilities and services
Stayed 1 night in Jul 2023
Response from Front Office Manager Vytis Andrulis on 26 Jul 2023
Dear Vida, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel. Every time I am in Vilnius, I stay at Stikliai- great food, very comfortable bedding, clean, quiet place. Very friendly and helpful staff. Can’t wait to return.
Stayed 1 night in Jul 2023
Response from Front Office Manager Vytis Andrulis on 25 Jul 2023
Dear Elena, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

8/10 Good

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Front Office Manager Vytis Andrulis on 25 Jul 2023
Dear Maria Elena, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Front Office Manager Vytis Andrulis on 20 Jul 2023
Dear Luca, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

8/10 Good

Tadas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on 29 Jun 2023
Dear Tadas, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located on a nice and quiet street of Old Town with a walkable distance to all the city attractions. Nice and helpful staff.
Stayed 3 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on 20 Jun 2023
Dear Igor, thank you for your top feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

Indre

Stayed 2 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on 10 Jul 2023
Dear Indre, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards

10/10 Excellent

Richard, Boston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Reception staff so friendly and professional. Rooms and facility luxurious.Great location
Stayed 2 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on 20 Jun 2023
Dear Richard, Thank you for your kind feedback. I'm glad to see that you had an amazing stay at Relais & Chateaux Stikliai Hotel. Our staff are always happy to do the extra mile to make our guests feel special. Looking forward to seeing you in the near future. Best regards

10/10 Excellent

Kestutis

Travelled with partner
Liked: Property conditions & facilities
Wonderful place to stay.
Stayed 2 nights in May 2023
Response from Front office manager Vytis Andrulis on 29 May 2023
Dear Kestutis, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Front office manager Vytis Andrulis on 15 May 2023
Dear Margaret, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!

10/10 Excellent

Sergey

Stayed 2 nights in Feb 2023
Response from Front office manager Vytis Andrulis on 20 Feb 2023
Dear Sergey, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel, great staff, amazing breakfast in a wonderful location for the old town of Vilnius
Stayed 3 nights in Dec 2022
Response from Front office manager Vytis Andrulis on 19 Dec 2022
Dear Darren, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic break away
What a beautiful hotel, breakfast was excellent, and the service was second to none, a super job being done
Stayed 2 nights in Dec 2022
Response from Front office manager Vytis Andrulis on 15 Dec 2022
Dear Brian, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!

10/10 Excellent

Dragomir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Front office manager Vytis Andrulis on 15 Dec 2022
Dear Dragomir, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!

10/10 Excellent

Alona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend enough. Beautiful property in a great location. The breakfast was amazing.
Stayed 4 nights in Oct 2022
Response from Front office manager Vytis Andrulis on 20 Oct 2022
Dear Alona,Thank you for your kind feedback. I'm glad to see that you had a perfect time at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you in the near future.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Hotel Stikliai’s location couldn’t be beat - it was in the heart of the Jewish ghetto and was walkable to everywhere in the old town. The breakfast was excellent and had lots of hot and cold choices. Room and bathroom weee spacious. Service, either at the front desk or at breakfast was excellent. The only downside for me was no dresser with drawers to store my clothes but I’m being picky.
Stayed 10 nights in Sep 2022
Response from Front office manager Vytis Andrulis on 20 Oct 2022
Dear Victoria,Thank you for your kind feedback. I'm glad to see that you had a perfect time at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you in the near future.

10/10 Excellent

Rui Helder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Front office manager Vytis Andrulis on 22 Sept 2022
Dear Rui,Thank you for your kind feedback. I'm glad to see that you had a perfect stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you next time. Best regards

10/10 Excellent

Lina, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm cozy decor, excellent staff
Stayed 1 night in Aug 2022
Response from Front office manager Vytis Andrulis on 22 Sept 2022
Dear Lina,Thank you for your kind feedback. I'm glad to see that you had a perfect stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you next time. Best regards

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic property in Vilnius. A must stay.
Stayed 1 night in Aug 2022
Response from Front office manager Vytis Andrulis on 22 Sept 2022
Dear Ryan,Thank you for your kind feedback. I'm glad to see that you had a perfect stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you next time. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the cold city center with great service and nice breakfast
Stayed 3 nights in May 2022

10/10 Excellent

Parastoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, wonderful breakfast and comfortable and beautiful
Stayed 2 nights in May 2022
Response from Front office manager Vytis Andrulis on 24 May 2022
Dear Parastoo, thank you for taking the time to share your feedback with us! Glad to see that you had a wonderful stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you in the near future!

10/10 Excellent

Natalija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Yevgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the center of everything
Stayed 2 nights in Dec 2021
Response from Front office manager Vytis on 10 Jan 2022
Dear Yevgeny, thank you for your kind feedback! Looking forward to seeing you in the near future.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff x
I would recommended this hotel to everybody the staff are amazing
Stayed 3 nights in Oct 2021
Response from Front office manager Vytis on 7 Nov 2021
Dear Diana, thank you for taking the time to share your stay experience with us. I will pass your feedback to all the superb staff at Stikliai Hotel. Looking forward to seeing you in the near future! With warmest regards

8/10 Good

Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Nice hotel
Stayed 6 nights in Oct 2021
Response from Front office manager Vytis on 21 Oct 2021
Dear Georges, Thank you for your kind feedback. We are pleased and honored that you were satisfied with our services, as it is our main motivation to keep on growing and learning as a team. Looking forward to welcoming you back in the future

10/10 Excellent

Antonio L. Ingram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was out of this world!
Stayed 2 nights in Oct 2021
Response from Front office manager Vytis on 21 Oct 2021
Dear Antonio, Thank you for taking your time and leaving feedback about your stay at Relais&Chateaux Stikliai hotel. We are more than happy to know that your needs and expectations have been exceeded. We do hope to welcome you again in the future!

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great except for the breakfast experience
The accommodation was great as well as the reception service. The breakfast was tasty but awful service: they forgot items, were very slow and not particularly pleasant. The overall experience took quite a hit from this
Stayed 1 night in Aug 2021
Response from Front office manager Vytis on 26 Sept 2021
Dear Christophe, thank you for your feedback. Glad that you enjoyed the reception team. Regarding slow breakfast, I already passed your feedback to the restaurant manager to solve the matter.

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay. Breakfast was very slow
Stayed 1 night in Aug 2021
Response from Front office manager Vytis on 26 Sept 2021
Dear Christophe, Thank you for your kind feedback. Glad that you had a pleasant stay. I will pass your breakfast experience to the restaurant manager. Kind Regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2021

10/10 Excellent

Derek, Sarasota FL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing wonderful small hotel in the old town of Vilnius. Superb staff, great attention to every small detail, fabulous breakfast served with quiet efficiency. Elegant, refined property top class.
Stayed 2 nights in Oct 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Asta on 26 Feb 2020
Dear Guest,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Asta on 31 Jan 2020
Dear Valuable Guest, Thank You for choosing Stikliai Hotel for Your stay in Vilnius. Thank You for the nice review. Best regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Asta on 28 Jan 2020
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very welcoming and looked after us very well. It is a small hotel which we liked and is located in the centre of the old town. It is within walkable distances to all the main attractions. We had the junior suite and was very spacious. The sofa was turned into a single bed with a proper mattress which was nice for our son. It served a very international breakfast with all the usual bread, pastry, eggs, bacon and fruits but with a little Baltic twist.
Stayed 5 nights in Dec 2019
Response from Asta on 6 Jan 2020
Dear Guest, Thank you for your review and for choosing our hotel.We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of character, cosy winter garden, nice bars
A former glass factory turned into a 5-star hotel, lots of character, spaces to relax, excellent service. Its not a hotel only for a bed, but rather to enjoy your time there, particularly their winter garden within a glass conservatory was great to read, work or relax. My room was good size, with completely renovated bathroom, with floor heating. I could see one of churches from my window. (although there is no tea/coffee machine in the room as indicated in my reservation, but one can pay at the bar at reasonable price) Staff at the lobby bar was very attentive, and we enjoyed a traditional food at their restaurant. Their sauna/pool is a kind of minimum space (cost extra 26 euro), but you can have an exclusive access for one hour - which is nice. If there is service of detox water or tea within the sauna area, would be nicer and gives a feeling of luxury.
Stayed 2 nights in Dec 2019
Response from Receptionist Asta on 27 Dec 2019
Thank you for staying with us and for your review. We appreciate your valuable feedback on our rooms and amenities as well as our services. with kindest regards,