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Palais Hotel, Vienna

4.5 star property

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A short walk from St. Stephen's Cathedral and Stephansplatz, Palais Hotel, Vienna provides shopping on-site, a coffee shop/cafe and a library. For some rest and relaxation, visit the sauna. The on-site restaurant, Le Siecle, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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About the area

Located in Innere Stadt, a neighbourhood in Vienna, Palais Hotel, Vienna is in the entertainment district. Vienna State Opera and Belvedere are notable landmarks, and travellers looking to shop may want to visit Vienna Christmas Market and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Ernst Happel Stadium or Wiener Stadthalle. Visit our Vienna travel guide
Map
Parkring 16, Vienna, Vienna, 1010

What's nearby

  • Stephansplatz
    Stephansplatz
    6 min walk - 0.6 km
  • St. Stephen's Cathedral
    St. Stephen's Cathedral
    6 min walk - 0.6 km
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    8 min walk - 0.7 km
  • Vienna State Opera
    Vienna State Opera
    8 min walk - 0.7 km
  • Spanish Riding School
    Spanish Riding School
    9 min walk - 0.8 km

Getting around

  • Weihburggasse Tram Stop
    1 min walk
  • Vienna Mitte Station
    9 min walk
  • Vienna International Airport (VIE)
    24 min drive

Restaurants

  • Mama & der Bulle
    2 min walk
  • Elissar
    2 min walk
  • Ribs of Vienna
    3 min walk
  • Elias Coffee Shop
    1 min walk
  • Huth Gastwirtschaft
    2 min walk

About this property

Palais Hotel, Vienna

  • Luxury hotel near Stephansplatz
  • A short walk from St. Stephen's Cathedral and Vienna State Opera, Palais Hotel, Vienna provides shopping on-site, a coffee shop/cafe and a library. For some rest and relaxation, visit the sauna. The on-site restaurant, Le Siecle, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • Limo/town car service, breakfast (surcharge) and self-parking (surcharge)
    • Express check-out, express check-in and a 24-hour front desk
    • Multilingual staff, a porter/bellboy and coffee/tea in reception
  • Room features
  • All 247 rooms offer comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and cots/infant beds
    • Free toiletries and hairdryers
    • Separate sitting areas, rollaway/extra beds and premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 45 per night)
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Siecle
  • Palace Cafe

Things to do

  • Health club
  • Library
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 38 per vehicle (one way)
  • Self-parking fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Palais Hotel, Vienna pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Palais Hotel, Vienna?

Self-parking is available for EUR 45 per night.

What time is check-in at Palais Hotel, Vienna?

Check-in begins at 2 PM.

What time is check-out at Palais Hotel, Vienna?

Checkout is at noon.

Does Palais Hotel, Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 38 per vehicle applies.

Where is Palais Hotel, Vienna located?

Located in Innere Stadt, this luxury hotel is within a 10-minute walk of Stadtpark, Vienna State Opera, and Stephansplatz. Belvedere and St. Stephen's Cathedral are also within 15 minutes. Weihburggasse Tram Stop is only a 2-minute walk and City Park U-Bahn is 4 minutes.

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Reviews

Palais Hotel, Vienna Reviews

7.8

Good

8.0

Cleanliness

9.2

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 107 out of 328 reviews
Rating 8 - Good. 126 out of 328 reviews
Rating 6 - Okay. 56 out of 328 reviews
Rating 4 - Poor. 28 out of 328 reviews
Rating 2 - Terrible. 11 out of 328 reviews

Reviews

Verified

8/10 Good

Rnst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice hotel

The hotel was nice, not incredible but alright. The location was very good. I heard it will undergo renovations during 2014, thus it will be a better stay once it is practically brand new again. Would really recommend and would return once it is ready to go again.
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

This hotel is in a great location, all within walking distance, for all the sights of Vienna. The reception staff were extremely helpful when it came to making travel arrangements on the train. The rooms were comfortable with all amenities you needed provided.
Verified

4/10 Poor

deromax

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pensavo meglio

la camera era piuttosto confortevole ma il personale talvolta un pò maleducato. La pulizia della camera non era eccezionale e il bagno presentava degli orribili segni di muffa. Il primo giorno non sono stati cambiati gli asciugamani mentre il sapone è stato messo solo dopo il secondo giorno. La cameriera al piano, il primo giorno, alle 9 di mattina è entrata in camera per fare le pulizie. Il condizionatore non si può spegnere. Il personale addetto ai bagagli alla reception è stato piuttosto maleducato lasciandoci ad aspettare la consegna delle nostre valige per 15 minuti senza poi scusarsi per averci fatto attendere tutto quel tempo senza motivo. A quel prezzo a Vienna ci sono alberghi decisamente migliori. Da NON consigliare
Verified

10/10 Excellent

Элина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Прекрасный отель

Роскошный отель как нельзя больше соответствует атмосфере города, в котором находится - Вене.
Verified

10/10 Excellent

Екатерина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Шикарный отель

Отель расположен на Ринге, напротив Курсалона, в 5-10 минутах от всех достопримечательностей. Отель шикарный - дворцовые интерьеры, все очень качественное. Завтрак - роскошный.
Verified

8/10 Good

Lili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的房間！！

一打開房門的時候，還以為飯店給錯我們房間了....以我們所付的價格，這間房間也太高級了吧?!我們住得非常舒適，服務人員也相當親切～～下回去維也納，這間飯店會是我的首選！！
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel close to major attractions
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な部屋

暖房がよく利き、広い部屋で快適に過ごすことができました。また朝食も伝統的な広間で楽しむことができました。しかしミニバーやコーヒーは次の日に追加がなされず、シャンプーも初日にはありませんでした。ハードに対してソフトが追い付いていない感がします。
Verified

8/10 Good

JulioL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with double floor rooms

This hotel however was closed on 31st December 2013, has been bought by a different group and will not be reopened for two years while it undergoes considerable refurbishment..
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very central. Friendly staff. Free mini bar. Coffee making facilities. Close to rail and centre.
Verified

10/10 Excellent

Екатерина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Потрясающий отель

Шикарный отель, интерьеры в дворцовом стиле. В день нашего отъезда закрывался на реконструкцию на 2 года. Думаю, что новый Radisson будет потрясающим.
Verified

8/10 Good

leena

Liked: Cleanliness, staff & service

Hyvä sijainti,,hyvät kulkuyhteydet U bam/ratikka

Tämä idyllinen ja kaunis SAS Radisson keski ikäisten matkaajien sopiva yöpaikka, kaikki lähellä Wien keskusta helppo matkustaa juna/ratikka menee oven edestä, suosittelen lämpimästi.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité-prix. Dommage cependant que le jour de notre départ ait coincidé avec la fermeture définitive de cet hôtel sous la bannière Radisson avec mise à pied du personnel immédiat à partir de midi avant achat par un autre groupe hôtelier !!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel vicino al centro e alla stazione del metro

Molto bello e arredato con classe
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, room comfort

Hôtel très agréable

Personnel prévenant, excellent emplacement, belle architecture, beaux volumes intérieurs, cet hôtel il mériterait une décoration dans l'esprit des lieux plus à la hauteur de son potentiel, notamment de tout le rdc. Adresse très recommandable.
Verified

4/10 Poor

Cdaere

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel di fascino d'altri tempi

Note positive: Hotel centrale, ben servito da mezzi pubblici (Tram nr.2 fermata di fronte all'Hotel, fermata Metro a 100 mt. nello Stadtpark sempre di fronte all'hotel). Splendido edificio d'epoca. Non abbiamo usufruito della colazione nè di buffet o ristorante. Note negative: Purtroppo le camere a noi assegnate al settimo piano (3) non erano all'altezza di un hotel 5 stelle.(moquette consumate, tendaggi datati e polverosi, carta da parati che si staccava dal muro, frigo bar quasi vuoti) Bagni : abbiamo dovuto richiedere + volte il sapone, dalla doccia di una camera (nr.732), che a nostro avviso sembrava usata solo in casi eccezionali, uscivano rivoli verdi, tipo "alghe". Vorremmo capire, se in questo caso, ad Expedia siano state assegnate solo camere di scarso livello.
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Niet eten of drinken!

Eten en drinken is hier heel slecht! Eindeloze wachttijd voor een drankje. Jus d orange uit pak bij een ontbijt van 28 euro pp. Diner kwalitatief slecht, maar wel prijzen op niveau. Prima centrale plek om te overnachten, hoewel inventaris oud, en dringend aan vervanging toe.
Verified

6/10 Okay

Helen

Liked: Staff & service

Great location friendly staff

Hotel staff were friendly and breakfasts were good with an excellent range of dishes. Hotel was well situated on the Ringstrasse so we could walk to many attractions. Our room was a bit stuffy and overheated ; difficult to cool down as heating was on full all the time. The room had half windows with no view we could only look down inside the hotel, but it was comfortable and well equipped. On Christmas day the room did not get made up, but as we checked out next day, this was not a big issue.
Verified

8/10 Good

ISTOTAN

Liked: Staff & service

Careful with the breakfast option

I book the hotel for its price compared to the other hotels in this area. (By the way location of the hotel is good. it is between CAT train and stephanplatz so it is easy when you are using train from airport to city, much easier if you use austrian airlines with city check in) Anyway, the room is small, old and not very clean if you compare other radisson hotels. When I say old, not historically old, used and deformed way. However, the staff is very warm and helpful, they are the best thing about the hotel, but like everone else is saying HOTEL NEEDS RENOVATİON :) Be careful when you compare the prices some options include breakfast some dont.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Albergo 5 stelle a due passi dal centro

Monumenti imperiali affascinanti....ma quel poco di turisti che ho visto sono attratti dalla favola della principessa sisi. La notte per chi vuole divertirsi......c'è il coprifuoco....non ho incontrato turisti russi, americani, giapponesi o scandinavi....(?) Per quanto riguarda l' hotel un paio di stelle le son cadute ....dal cielo..! Lasciamo stare che sono stati sgarbati con gli adulti....ma è la prima volta che ho avuto problemi a farmi riscaldare il biberon della bimba! (:-( senza cuore! Spero solo che non si comportino con tutti gli italiani così male....altrimenti camperanno con i soli turisti germanici.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Preis-Leistung

Romantisches Hotel an Top-Lage. Typisch wiener Style. Gebäude & Ausstattung etwas veraltet, jedoch klassisch und mit Charme. Personal freundlich & hilfsbereit.
Verified

8/10 Good

HA

Liked: Staff & service, property conditions & facilities, room comfort

Proximité

Hôtel parfaitement situé pour découvrir le centre ville de Vienne.
Verified

6/10 Okay

Bügel

Liked: Staff & service
Disliked: Property conditions & facilities

Perfekt beliggenhed

5 min. gang til shopping gaden, Hotellet kunne godt bruge et facelift og Wfii er meget langsomt hvis det overhoved virkede.
Verified

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location

Mostly very good service, nice and clean hotel, good sized comfortable room, receptionists very pleasant and helpful. Breakfast was fine.
Verified

10/10 Excellent

Wilfried Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortable senger

Vi var svært kritiske ved vårt foriige besøk. Nå var alle problemene borte, og vi hadde et flott opphold i Wien. Særlig imponert var vi av en ansatt i resepsjonen som skaffet oss billetter til Musikverein. Hun håndterte telefon, programm, billettkjøp og Internett samtidig med at hun bestilte billetter via vårt kredittkort. Profesjonelt! Hotellet stenger ved nyttår for nødvendig oppgradering, og vi regner med at det blir enda bedre etter gjenåpning.