2 restaurants, breakfast, lunch served; local and international cuisine

Reviews of Imperial Riding School Renaissance Vienna Hotel

4 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 374 out of 1002 reviews" "
Rating 8 - Good. 439 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Lobby was decent. Pool and gym were good. Bathroom was very tired and unexceptional for the price. No bell people to help with bags. Staff was friendly. Neighborhood boring.
Stayed 3 nights in Feb 2020

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Great service! The staff couldn’t do enough to help two people on their first visit to Vienna.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location right next to the Belvedere and only 15 minutes walk from the City Center State Opera.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

irakli

Liked: Cleanliness, staff & service
Good location rooms Ok
Staff very friendly, nice bar in the lobby. Very good connection to public transport. Aa for the hotel itself: celling in the hallways and in rooms where be built low plus do not expect super comfortable bed.
Stayed 7 nights in Dec 2019

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini vacation
Peeling paint in the shower, and 15 euros for in-room internet! However, front desk and bar staff were great. Hotel is close to tram and Renweg train station. Train to the airport took @20 minutes and cost @4 euros. I would stay there again if they got rid of the ridiculous internet cost.
Stayed 3 nights in Dec 2019

8/10 Good

Gerhard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great And Safe location
Very good Location close to the main railstation and Belvedere
Stayed 1 night in Dec 2019

6/10 Okay

rajesh

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not value for money
It’s okay property it’s old and has to redecorate according to the name
Stayed 4 nights in Dec 2019

6/10 Okay

Lee

Liked: Cleanliness, staff & service
OK, but I wouldn't go back. Tired and dated
The welcome was good and the staff were really nice. The hotel was fine, but I was expecting more. It just felt a bit tired and dated. The building looks beautiful from the outside, but once in there, it isn't anything special. We decided to pay for breakfast on the first night, but then cancelled the second morning. We had to stand in the breakfast room for a few minutes while we waited for a table to become free - and food was average (and some of it - like pancakes - were cold). The shower leaked over the floor on both days, with quite a bit of damp/mildew around the glass. The engineer came out to sort the shower head, but didn't fix the shower screen. All in all, it was fine, but I wouldn't go back.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Convenient location to and from the airport. Clean and nice facility.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Beautiful hotel! Great breakfast and staff! Excited to stay here
Stayed 1 night in Oct 2019

6/10 Okay

Giuseppe, Chicago

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the bathroom in the swimming pool was destroyed, the wifi unless you upgrade to high speed is dead slow, they don't have an espresso machine, the worst and most upsetting thing is a fur store in their building, the staff however is very pleasant and courteous
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Twooldladies

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service was excellent. The room we had was somewhat out dated, with a small old TV, however the beds were super comfortable pillow top; typical from a Marriott property. Room service was excellent as well. Location was very good.
Stayed 4 nights in Sep 2019

10/10 Excellent

JamesP, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful lobby, great staff, superior rooms dedicated top floor, lively lobby bar
Stayed 2 nights in Sep 2019

10/10 Excellent

SLR, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very friendly and helpful. Room was clean and modern.
Stayed 2 nights in Sep 2019
Response from MB on 28 Sept 2019
Dear SLR, Thank you very much for your stay and for your positive feedback. We are looking forward to welcome you back to the Imperial Riding School Renaissance Vienna Hotel in the next future. With best regards from Vienna Markus Buchberger Director of Rooms

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff we meet were first class, furnishing are starting to show wear and tear
Stayed 7 nights in Sep 2019

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location, easy commute to the city centre via tram as well as from the airport. Beds are super comfortable, polite and extraordinary prompt housekeeping service. Apart from the temperature control in the room was rather old due to which the room became quite cold despite fiddling around with it to get a reasonable temperature, we had to turn it off at times. The breakfast variety could be better and the main dining hall needs to be brighter and more welcoming. We ended up sitting in the breakfast room outside/sunroom due to the dining hall being too dark. Parking is expensive at the hotel, there is an option to park nearby for the whole day. Do you research beforehand. Overall a pleasant experience and convenient location even when coming back late at night from the city centre.
Stayed 2 nights in Aug 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive Rooms were spacious and clean. Good location near central Vienna in quiet location
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to accommodate my family and I. It is an excellent hotel but is showing its age a bit. Great place for a larger European type room but the location is not central to all the attractions. The staff really took care of my 3 year old daughter. The room was very clean. I would visit this hotel again in the future.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Clean, spacious, good restaurant although a bit expensive. Very helpful staff, in particular Deborah at the reception desk, who went above and beyond to ensure things run smoothly and was very happy to accommodate our requests - be it help with maps, travel advice, a glass of milk at night or help with breakfast in the early morning. She is a real credit to the establishment
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location for city - tram, bus and station close by. Excellent staff throughout hotel. Reception staff pleasant and very helpful. Serving staff, especially at breakfast, all exceptional. Room was comfortable and clean. Problem with shower was looked at immediately. Only slight grumble was swimming pool, which was always too busy for it's size! Changing rooms and shower facility were not great.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
There was an assortment of stores and food in the street within walking distance.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short city break hotel
Handy location for train to and from the airport and tram to the centre of Vienna. Disappointed that although the ‘Hotels.com’ site description stated tea & coffee maker in room- there wasn’t. Nice to relax in pool & sauna, but thought this facility could be tidier.
Stayed 3 nights in Jul 2019

10/10 Excellent

Mirjam Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
I liked the hotel very much. Friendly staff, always helpful, good breakfast. Good coffemachines 😄 i loved in a suite room and it was worth it to have access to lounge
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great facilities, clean liked the bar facilities. Restaurant could have had better service!
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent location: we could easily drive from highway and park in a nearby parking lot for 6 EUR/day (close to the hotel on the same side of the road), also easy to walk to city inner ring. Uber from hotel to city center was 5-7 EUR.The desk personnel was extremely helpful and friendly. Rooms are clean and pleasant to stay in. This was the second time we visited Vienna and we chose the same hotel twice, I would stay there again when visiting Vienna.
Stayed 2 nights in Jun 2019

6/10 Okay

Lori

Liked: Cleanliness
Dissapointing
Considering this is a Marriott hotel and we were on the executive floor the hotel was a huge disapointment. Information on the website in terms of hotel amenities is inaccurate. Not all rooms have coffee makers or robes for example. In fact, most do not. There are no irons in the rooms. We called down and asked for 2 wine glasses, we were brought a single pillow. The restaurant menu is extremely limited with no rotation of dishes. The breakfast buffet is incredibly expensive ( worked out to about $55CA each per day ) and not very good quality. Apple juice was so sour it tasted like vinegar. On one day when an omelet was requested the chef cooked the egg completely than threw raw mushrooms on it and served as is. Without cooking the mushrooms. Staff were not well informed about local attractions. The rooms are incredibly hot, even with AC cranked up. There is no beauty salon on site, despite being listed in amenities. There is however a fur salon. There are no concession machines, tuck shops or anywhere to pick up small things you might need. The lobby is beautiful, but the rest of the hotel is fairly dated. The only plus is that it is about a 2 minute walk from the airport Express train, ubahn and sbahn. Very very dissapointing. Not even close to being even on the lower tier of Marriot hotels.
Stayed 13 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was pleasing in most ways. The only irritation was the elevators. One of the three often would not accept the room card when it was inserted. It meant we couldn't use that elevator. The other two elevators would not come to the first floor when the cranky elevator was in place. Location was great--very close to trams and subway.
Stayed 7 nights in Apr 2019

10/10 Excellent

Christopher, vienna, at Imperial Riding School Hotel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and rooms. Staff were most helpful. Breakfast was very diverse in what was offered. One of the nicest hotels we have ever stayed in
Stayed 1 night in May 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

D D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time!
Stayed in a room together with my best friends! All the staff was really friendly and helpful, had a really brilliant stay!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not long enough, everytime i stretched my legs my feet were over the bed by about 3 cm, my height is about 1,78m
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very pleasant and helpful, the atmosphere at the entance is enhanced by subtle lighting and music and the decor is very classy, I've been before and its the same again. The downside was that there were no tea making facility in the bedrooms, I'm sure we had them before?
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very close distance to public transportation-metro, very nice court yard
Stayed 1 night in Mar 2019

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, next to a station, but quiet. About 20 minutes walk to the centre. Good spacious rooms, absolutely fab breakfasts - really good. Overall good value. Good restaurant for evening meal, good food if a little pricey.
Stayed 4 nights in Mar 2019