Outdoor dining

Reviews of Tiki Village

2.5 out of 5
Tiki Village
2408 34th Street, Vernon, BC

Reviews

6.8
Rating 10 - Excellent. 53 out of 230 reviews" "
Rating 8 - Good. 66 out of 230 reviews" "
Rating 6 - Okay. 51 out of 230 reviews" "
Rating 4 - Poor. 30 out of 230 reviews" "
Rating 2 - Terrible. 30 out of 230 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Olivia

Disliked: Cleanliness, property conditions & facilities
Response from manager on 11 Jan 2024
Sorry to hear you didn't have a good stay.

4/10 Poor

Lynette

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a very old property and has not been updated since the 80's I am sure. The bedding was extremely old and torn. There was people who were using the green space in the back who were fighting a lot. The reception area smelled of wet dog and cigarettes.
Response from manager on 5 Sept 2023
Sorry to hear that's how you feel. No one fought in the back courtyard kids played back there the entire time. yes the blankets need replacing and we are working on it. The office is a smoke free area and we do allow guests to bring their pets inside the building upon check in. I'm not sure you can get a wet dog smell from wet paint.

2/10 Terrible

ASHWINI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super filthy, smelly, the linens are not changed daily, dirty washrooms. By far the worst place I have ever stayed in.
Stayed 1 night in Aug 2023
Response from manager on 27 Aug 2023
we have daily housekeeping. We cannot enter a room with a do not disturb sign on it. sorry you didn't have a good stay.

6/10 Okay

Sherry

Stayed 1 night in Aug 2023
Response from manager on 27 Aug 2023
glad you had a decent stay.

8/10 Good

Greg

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from manager on 15 Aug 2023
Glad to see you had a good stay.

4/10 Poor

Ida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not available. Property in disrepair. Lobby untidy and smelly. Limited availability of staff. No control over temperature. No curtains to block light over small windows. Neighbourhood sketchy feeling.
Stayed 1 night in Aug 2023
Response from manager on 13 Aug 2023
Sorry you feel this way. Lobby is freshly painted its not untidy at all. Staff is always available if you Dial "0" on the outside office phone or your room phone as mentioned upon check in. All guests receive a note when the booking is made that we no longer have a pool. The location isn't the best but we have never had any issues with them. will limited staff we all play the roll of laundry, housekeeping and maintenance.

6/10 Okay

Bill

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A low budget motel
Unfortunatly this motel continues to decline. Rooms are very dated, furniture & fixtures old. However bed was comfortable. Has mini fridge & microwave. Most of the rooms are rented on a monthly basis on ground level so you will have to climb some stairs. Close to food/restaurants. fairly noisy area,bring ear plugs. Not the best part of town but priced accordingly.Lower grounds fenced off for the long term tenants with no access to pool,( which was empty anyways.)
Stayed 1 night in Aug 2023
Response from manager on 10 Aug 2023
Yes she is dated we are trying to do our best to keep her going. Glad you had a decent stay. The lower unit are not monthly's all rooms are rented to elderly with mobility issues or to pet owners. I know the stairs are spaced so far apart but they are original. Courtyard is for everyone's use not to long terms. It sad the pool isn't open but too many issues arose with it over the winter.

4/10 Poor

Coral

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from manager on 5 Sept 2023
glad to hear you had an ok stay..

2/10 Terrible

A

Disliked: Cleanliness, property conditions & facilities
Many bugs found in the room. Bathroom wasn't clean. Found mouse sh*t on the hand towel.
Stayed 4 nights in Jul 2023
Response from manager on 6 Aug 2023
The bugs are the maple bugs and we have tried to manage them but its physically impossible. Bathroom was clean you mentioned that when you checked in that the room was good just the issue of bugs. As for the mouse pooh that is the first time it has ever happened . Sorry for your experience.

8/10 Good

Tia

Stayed 1 night in Aug 2023
Response from manager on 27 Aug 2023
happy you had a good stay.

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from manager on 1 Aug 2023
glad to hear you had a good stay.

4/10 Poor

JEFF

Room is not clean. No Pool at what mentioned in the website. Washroom is clogged.
Stayed 2 nights in Jul 2023
Response from manager on 28 Jul 2023
Sorry you didn't have a good stay. Pool is mentioned as closed on the website. I have double checked myself it is not listed as an amenity. Toilet was not clogged upon your arrival as we double check all rooms before guests arrive. If you actually had this issue you should have notified front desk right away and it would have been dealt with, Room was not at all dirty it was cleaned multiple times before yours and everyone's arrival. The building is old and is showing its age so it will look different but is not dirty at all.

2/10 Terrible

Yanet

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird place. The pictures don't show the real condition of the place. Very damage, dirty, and you feel unsafe.
Stayed 3 nights in Jul 2023
Response from Manager on 28 Jul 2023
Sorry to hear that's how you feel. Your right the pictures are not what the building looks like now. We have changed them on the extranents several times but they refuse to change them. We are located near a busy road its always going to be dusty. No damages that are man made. Damages come with age of the building.

10/10 Excellent

tim

Stayed 1 night in Jul 2023
Response from manager on 18 Aug 2023
happy to see you enjoyed your stay.

2/10 Terrible

mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
this was the worst place i have ever been to. dirty, smelly, run down. I could not believe it was on your website. you need to remove it, I fused to stay.
Stayed 1 night in Jul 2023
Response from manager on 27 Jul 2023
Sorry you feel this way. The smell is fresh paint the lobby and rooms were just recently painted. Run down of course the building is very well aged and has seen better days. Dirty because we live close to the the highway we collect a lot of dust and creates a lot of extra work for the staff. We try our hardest to keep it clean it is hard work when limited to little hours.

2/10 Terrible

Wilfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from manager on 23 Jul 2023
Sorry you didn't have an enjoyable stay. I know the ac's are in direct sunlight and its hard for them to keep up.

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful property
We did not stay we checked out immediately after seeing the room there was intense water mold and an acrid smell that made me want to comet I don’t recommend staying here under any circumstances
Stayed 1 night in Jul 2023
Response from manager on 17 Jul 2023
Sorry to hear it didn't go well for you. But you and everyone were told this place has its flaws, it's old. The building passed its inspection and no mold was found. Yes there was minor water damage from a leaky roof that was fixed in my units. We are very honest about this place upon check in. This ol' gal has seen better day and is ready to start a new journey.

2/10 Terrible

Sheila

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Discussing property didn't stay the night had to find somewhere else to stay
Stayed 1 night in Jul 2023
Response from manager on 17 Jul 2023
Sorry you felt that way. You did occupy the unit for several hours prior to deciding to leave. Sorry again that things didn't turn out for you.

8/10 Good

Andrew

Stayed 1 night in Jul 2023
Response from manager on 6 Aug 2023
Glad to see you had a decent stay.

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Brick wall cracked from top to bottom and graffiti on the wall inside the room. Wood panel with tarp for a curtain in front of patio door. Rusted out bathtub. Ancient TV. Room smelled of smoke. Broken glass patio door.
Stayed 1 night in Jul 2023
Response from manager on 11 Jul 2023
sorry to hear you had a bad experience. The building is old and no matter what we change and paint I don't think the smell of smoke will ever disappear. Its not a tarp on the inside slider screen its a hypoallergenic screen so it doesn't attract as much dust and paper or carboard or blankets that used to be on those screens. Most of the rooms still have the tube TVs nothing wrong with them they still work and run the HD cable modems.

6/10 Okay

Kelley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from manager on 12 Jul 2023
Thank you for staying with us. Sorry we couldn't accommodate with a pool.

2/10 Terrible

Greg

Travelled with partner
This place should be torn down. Absolutely filthy. Pool doesn’t work, hot tub doesn’t work. Everything is falling apart.
Stayed 2 nights in Jul 2023
Response from manager on 5 Sept 2023
Everyone is notified when reservation is made we do not have a pool. hot tub hasn't worked since before i started here.. Yes, the building is well aged and is in need of some serious work. not everything is falling apart.

2/10 Terrible

Marian

Disliked: Cleanliness, property conditions & facilities
Response from manager on 11 Jul 2023
Sorry you weren't happy with your stay. We are trying hard to keep to place going with repairs and lots of cleaning.

4/10 Poor

Jolene

Stayed 1 night in Jul 2023
Response from manager on 31 Jul 2023
Sorry you weren't completely satisfied with your stay.

6/10 Okay

Michael

Stayed 1 night in Jul 2023
Response from manager on 10 Jul 2023
Sorry to hear your stay was ok not good or great. I know the pool isn't operational this summer which sucks for everyone. I know the building and property need a lot of TLC.

2/10 Terrible

Amandeep

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay away. The photos used by Expedia are deceiving and do not accurately represent its actual condition. The property is run down. The lobby has a strong ammonia / urine smell, the parking lot is a dumping ground for decommissioned cars / campers, the rooms could use some serious TLC (peeling / water damaged stucco ceiling) and the pool is non-operational. Luckily I got a refund within 10 minutes of checking in and found a room at the Days INN for the same cost.
Stayed 2 nights in Jul 2023
Response from Manager on 9 Jul 2023
Sorry you were unhappy with your experience. I can assure you that there are no decommissioned vehicles here everyone of them run and belong to people. No the photos do not match what the hotel looks like now as they are refusing the updated pictures. The lobby is freshly painted so there shouldn't be any ammonia or urine smells at all or in general. Water damage is because we can't get our roof fixed. So again I apologize for the experience you encountered

4/10 Poor

Teresa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When checking in there was such a stench in the lobby. The parking lot looks like a vehicle dump. The stairs to room were rickety the mattress bed qas severely stained
Stayed 1 night in Jul 2023
Response from manager on 8 Jul 2023
Sorry you didn't have a good stay. building is old cant doo much with the stairs they have been fixed several times. all vehicles on this property run and belong to other people.

2/10 Terrible

Zenaida

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is old and dirty.
Stayed 1 night in Jul 2023
Response from manager on 7 Jul 2023
yes the building is old but we work our hardest to keep it clean. Sorry you were dissapointed.

4/10 Poor

Orest

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Iiked the Tiki theme but the place has to be spruced up a lot and cleaner
Stayed 2 nights in Jun 2023
Response from manager on 25 Jun 2023
Yes the Tiki theme is pretty neat I agree. I know the place needs work as she is definitely showing her age. We work really hard to provide a clean place for everyone to stay.

2/10 Terrible

Diana, Calgary

Business traveller
Disliked: Cleanliness, property conditions & facilities
This is a true example of false advertising. The photos on the web are nothing like this run down property. Expedia you should take this motel off your site. Please take time to review previous reviews.
Stayed 1 night in Jun 2023
Response from manager on 14 Jun 2023
Of course the photos don't look like the current rooms as Expedia refuses to update the pictures we have added. The building isn't brand new its 70+ yrs old. Sorry you didn't enjoy your stay. You were shown the room prior to checking in. you chose to stay.

4/10 Poor

Debbie

Travelled with partner
Disliked: Property conditions & facilities
Cool concept, maybe a great place to stay once upon a time, not anymore. Lobby reaks of animals and ammonia. Small children and dogs running around in the parking lot. Ghetto.
Stayed 2 nights in Jun 2023
Response from manager on 13 Jun 2023
we are a pet friendly place we get a lot of animals in the office. the ammonia smell is probably the ammonia i use to clean with.

6/10 Okay

Darryl

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from manager on 7 Jun 2023
glad your stay was ok. sorry it was good. hope you have an amazing summer

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No, just No ! Stay away !
You can smell the lobby from the road. It smells like cat urine. Parking lot it little RS with destroyed campers and motors, garbage piled on balconies, they say the rooms have been renovated, nope, at least not in the last 20 years and if they were I’d hate to see what they looked like before. Absolutely no pool, looks like it been gone for a while but they fail to mention that
Stayed 1 night in Jun 2023
Response from Manager on 4 Jun 2023
Sorry you had a poor stay. Not understanding how you can say there is cat odor when there is no cats on site nor has there ever been. The rooms have not been renovated they have been painted and the building is old and could use a lot of TLC. Sorry for the lack of care by higher up. Nothing is broken down or apart. Good luck in the future

2/10 Terrible

Nolan, Kelowna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Wow...so dirty! So very dated and smelly! Not very good at all here. Their outside sign says the gem of the valley! But more appropriately is maybe to call it the "germ" of the valley I think.
Stayed 1 night in Jun 2023
Response from manager on 3 Jun 2023
sorry your check in wasn't the best but we take pride in a clean building. You and everyone have been told the building is old and musty right on arrival. instead of blasting all over social media you should get the facts first. Yes first impressions matter but I am sorry the only person that should care that the building is decaying doesn't. We all try our best with this falling apart gem to keep it going.

4/10 Poor

Melyssa

Disliked: Property conditions & facilities
The main office was the worst place I've been in so far. The smell of urine burned my nose. The staff was kind. The room was clean enough but definitely still needed work.
Stayed 1 night in May 2023
Response from manager on 1 Jun 2023
sorry that your check in wasnt the greatest. yes these rooms and the building do need a lot of work but we are trying our hardest.

2/10 Terrible

Ida

Stayed 1 night in May 2023
Response from manager on 18 Jun 2023
sorry to hear you didn't have a good stay. Sorry for not having a running pool.

2/10 Terrible

Luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like the smell of cat piss and don’t mind that the lights or AC don’t work, then this is the place for you!
Stayed 1 night in May 2023
Response from manager on 27 May 2023
We are sorry you didn't enjoy your stay. We are confused as to you saying about the smell as there have been no cats on premises.

2/10 Terrible

Stephen

Stayed 1 night in May 2023
Response from manager on 12 Jun 2023
sorry to hear you didn't have a good stay.

2/10 Terrible

??

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelly, lights are unusable, staff are nice, homeless surroundings
Response from manager on 18 May 2023
Sorry to hear you stay didn't go well. Yes I agree the surroundings are not the greatest but we haven't had an issue with them at all.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old but Clean
The service was friendly and the room was clean. However, this is an old motel, so as long as cracks in the tiles, a constantly dripping faucet, and a box TV don’t bother you, you will like it here alright. Definitely could use some updating!
Stayed 3 nights in Sep 2022
Response from manager on 6 Sept 2022
Thank you, glad you had a good stay. we understand the building needs work we are doing our best to keep up with the important maintenance.

6/10 Okay

JAMES

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Older motel in need of renovations.
Stayed 2 nights in Sep 2022
Response from manager on 6 Sept 2022
Thanks for the feedback. I agree the building needs reno's but we are getting ready to rebuild. we are trying to make the best with what we got.

8/10 Good

Sachinandan

Travelled with family
Liked: Staff & service
Value for money, cleaniness
Stayed 1 night in Sep 2022
Response from manager on 3 Sept 2022
Thanks for your feedback. Glad to hear you had a good stay.

8/10 Good

Yules

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities
Super friendly staffs and great backyard property for the kids and dog to run around. It could get a new paint job to freshen up the place but, overall I am pleased with the competitive cost compared to others around the area.
Stayed 3 nights in Aug 2022
Response from manager on 2 Sept 2022
Glad you had a good time. Thanks for the feedback. We are going to repaint where can.

6/10 Okay

Lee

Travelled with family
Liked: Staff & service, room comfort
Good but a little run down
The place is fine overall. AC was great in the 34 degree weather… very loud but fine. When we checked in, I was told the pool was being condemned by a certain date and I asked why and was told it needed upgrading. Super unprofessional in telling me I thought. Went to the pool and one side had not been cleaned on the bottom - it was all dark and grungy and no one had skimmed the top so lots of dead bugs were floating. Inside, we had all that you typically get however there were no coffee cups for the coffee we made in the morning - called over but no one ever came to deliver the cups. Overall the place was just fine for a one night stay - the price was right and it was centrally located.
Stayed 1 night in Aug 2022
Response from manager on 28 Aug 2022
Sorry you feel that way. No one ever said the pool was being condemned its not grungy that is the chlorine bleached to the bottom of the pool. We clean the pool two to three times a day and that is not coming off. interior health has also seen the pool. There are always paper cups in the units for coffee we do not put glass cups in units so they don't get broken and someone gets hurt. We try to avoid that at all cost.

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Have made stays at this property for decades, historically it’s been a little gem. Management is extremely friendly and accommodating ( not certain if they are the owners as well), however the buildings and grounds are deplorable. The beautiful garden area is overgrown, lawn uncut, old furniture about. There are tarps on the roof, mattress outside… so disappointing. My room reaked of mould, which I would later discover enough of it growing on the bathroom wall that it could be scraped off. There was a stained white towel on the sink counter, but overall the room was relatively clean - for the price and a single night sleep. With the most sincerity I hope the owner is able to make the necessary improvements and maintenance to bring the place back up to the little beauty it once was.
Stayed 1 night in Aug 2022
Response from manager on 25 Aug 2022
Yes the building is old and could use some repairs. All coffee pots have their own rags to clean up spills we don't wreck our white linens for a coffee or juice spill so each room has 2 coffee pot rags. Room should not smell anything like mold as it has has all new walls and bathroom walls put in. there is no mold growing on the shower walls I can guarantee that. we change the caulking every time it starts to discolor. Lawn gets mowed every week unless is it has been as hot as it is and the lawn is too dry it could start a fire. Sorry you had a bad time but the building is not new she is well dated.

4/10 Poor

Marilyn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2022
Response from manager on 25 Aug 2022
sorry to hear you didn't have a good stay. The building is not the Ritz or Hilton it is a 75yr old building and there's not much we can do about it's looks but she has passed the building inspection.

6/10 Okay

Andrew

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not worth the money. 40.00 hotel at best
The good: Well, staff owners were super friendly. My dogs enjoyed to run in courtyard freely. Now the bad: pipes leak from bathroom above. So mould coming in ceiling. Coffe pot did not work, did not have replacement. My sliding glass door cracked. I noticed pretty much all ground floor ones cracked. Tv worked sketchy. Stayed 3 days. Never got clean towels , asked once if i want garbage changed......i was left with new garbage bags, and same garbage.
Stayed 2 nights in Aug 2022

4/10 Poor

Catherine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Upon check in the staff was very friendly and sweet. They asked several times if we had everything we needed and wanted to make sure we knew how to find them if needed. However, the room was very dated and there were many small things that could be done to make them more appealing. There are many nail holes and screw holes in the walls and ceiling, the grout/caulking in the bathroom was peeling, you can see where walls had been repainted and repaired very poorly with the old paint or drywall showing through, etc. The bathroom was not properly clean. There was a dirty towel hanging on the towel rack and a lot of hair on the floor. I could have gotten past the repairs and “old fashioned” room if things had been clean. We knew we had booked a discount hotel, but there is no excuse for dirty towels in the room. Overall, the beds we’re comfortable, AC and TV worked, and it was a place to lay our heads for a night while passing through. We probably won’t be rushing to book again anytime soon.
Stayed 1 night in Aug 2022
Response from manager on 21 Aug 2022
Sorry to hear you didn't enjoy your stay. I apologize if you ended up with the wrong impression of the motel. We never put stained linens into a room and we always double check and double vacuum our units. there shouldn't be any holes in any walls or ceiling. Wish you all the best and hope you stay safe.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Inexpensive and super pet friendly, exactly what I was looking for! If you’re looking for the Ritz, don’t stay here. It is an older place that needs renovating. Lots of it! But the bed was clean and comfortable so the other details didn’t matter to me. It’s very central, you can walk to restaurants and shops. 10 -20 min drive to very nice beaches. If you are more into saving money than staying into a fancy hotel, this place should work for you.
Stayed 2 nights in Aug 2022
Response from manager on 20 Aug 2022
Thank you for the feed back. Glad you had a good stay. Stay safe.

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from manager on 18 Aug 2022
Glad to hear you had a good stay.