Junior Suite with View | View from room

Reviews of Hotel Casa Verardo Residenza d'Epoca

3 out of 5
Hotel Casa Verardo Residenza d'Epoca
Castello 4765 - Ponte Storto, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 209 reviews" "
Rating 8 - Good. 66 out of 209 reviews" "
Rating 6 - Okay. 18 out of 209 reviews" "
Rating 4 - Poor. 3 out of 209 reviews" "
Rating 2 - Terrible. 10 out of 209 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Naman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice bedroom. Very dark room limited lighting.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Lovely hotel in a great location, very clean and spacious rooms with welcoming staff.
Stayed 3 nights in Dec 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is exactly what it sets out to be. No great frills or graces but good value and honest. staff could not have been more helpful. Location is great (sort of a hidden gem actually) room a bit tired and no great view but I am being a bit picky as i didn't spend much time in the room or looking out of the window. i have stayed in Venice many times and at the big name 5 star places but this would rate highly against them. No fuss no drama just quiet efficient clean and as a big endorsement from me .. I would stay there again...
Stayed 5 nights in Sep 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and great staff
Really lovely building. Very nice staff. Lovely location. Comfortable and clean rooms. Great plumbing.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exccelent location and hotel!
Pleasant experience, very friendly staff, provides useful information and recommendations to guests. Highly recommend!
Stayed 4 nights in Sep 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and grate staff service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property that will take you back in time. Wonderful breakfast.
Stayed 2 nights in May 2023

10/10 Excellent

Scott A.

Stayed 2 nights in May 2023

2/10 Terrible

Linling

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden area for sitting Quant small bar perfect for a late night cap Very helpful staff Breakfast was excellent both food and sitting area
Stayed 2 nights in Oct 2022

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful. This hotel moved us to a more basic room than we paid for, which was actually in a separate building quite far away from the main hotel. They are blaming Expedia and are refusing to refund the difference in the price of the different rooms.
Stayed 2 nights in Sep 2022
Response from Pier on 30 Sept 2022
Dear Sir, your reservation was exactly for the room you were accommodated. It was also clearly written in your papers. For future reservations made not directly with the hotel, please double check what you are booking. Regards.

10/10 Excellent

Robert

Stayed 5 nights in Sep 2022

10/10 Excellent

gordon

Stayed 1 night in Sep 2022

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were particularly good, helpful, knowledgeable, friendly
Stayed 7 nights in Sep 2022

10/10 Excellent

Shayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really cute hotel with really good breakfast included. Small rooms but that is Venice for you.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast, beautiful hotel and staff were super helpful.
Stayed 2 nights in Jul 2022

2/10 Terrible

UA, US

Travelled with family
Disliked: Staff & service
We decided not to use at his hotel. All news media and even city of Venice warned about conditions on the ground due to unusually severe floods. However hotel staff kept saying the hotel was ready to receive us. We contacted hotel several times about alternate options as we were concerned about safety as I was traveling with my family. But they appeared more interested in forfeiture of deposit vs safety of their customer. Even Expedia was very accommodating and helped us significantly but hotel staff was not being reasonable. I would not recommend anyone dealing with hotel staff that does not bother about customers safety.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great spot in Venice. The reception desk clerk wasn’t very friendly during the process but otherwise the place worked out well.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We paid for 2 nights, we accidentally booked a room with a single bed. We called 2 minutes after booking the room, they said we could upgrade to 2 person room when we arrived. When we arrived the would not let us have the room. And turned us away to find another place to stay. The would not budge or even let us try to stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience! Location was great and the staff was helpful. The room was clean, comfortable and air-conditioned. I would stay here again!
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice atmosphere and accommodating staff. Breakfast was excellent in a very nice dining environment.
Stayed 1 night in Aug 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Venice
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and beautiful property. Very clean. Generous service. I felt at home.
Stayed 9 nights in Jun 2019

10/10 Excellent

Rick, USA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable rooms with nice a/c. . Take the free tour to murano. Staff is very helpful and friendly.
Stayed 2 nights in Jun 2019

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Venice
We had a lovely loft apartment about a 2 minute walk from the hotel itself but it was super nice and secluded and we had our own rooftop balcony too. The staff were helpful and friendly and the location is amazing.
Stayed 4 nights in May 2019

4/10 Poor

Ata

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities a bit rundown, but a comfortable night’s sleep.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel. The breakfast was also very nice. Lovely staff.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Kristina

Liked: Staff & service
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. Breakfast excellent. Staff very informative. Room as expected on the small size but is Venice but very nice. Close for everything.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Well presented, clean, freindly helpful staff, nice room, great location
Stayed 4 nights in Apr 2019

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel, centrally located. Pleasant, efficient and helpful staff. Nice sized room for a single traveller (room 203). Would highly recommend.
Stayed 3 nights in Mar 2019

10/10 Excellent

Kristine/James

Liked: Cleanliness, staff & service, room comfort
Amazing location!
We had an amazing stay in casa verardo, it is 3mins walk from san zacaria station, very easy to find, the hotel is very close to st. Marks square like 3minutes walk. Lots of shops, restaurants nearby, the only thing i dont like on this hotel is the hair dryer.. I just don't get it..you have to pull the tube and it was too weak. They need to change and update their hair dryer. I havent seen those hairdryer it was very old maybe. The bed is hard. We have a free breakfast but when you buy it from there it was 15euro a person, you'll get scrambled eggs, bacon, croissant, bread, yougurt, canned mixed fruits, fresh fruits like apple and oranges, orange juice, apple juice and coffees.cold ham and cheese thats it. I will def staying in this hotel but i hope they updated their hairdryer. They have house keeping everyday. The tax is 3.50 per person per night we paid 21 euros for 2 persons for 3 days..
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property. centrally located. Excellent staff and attention to detail.
Stayed 3 nights in Jan 2019

10/10 Excellent

I W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for a tranquil stay
Very good hotel - quiet but in central location. Good-sized room, comfortable bath rather than just a shower, plenty of hot water, reliable WiFi, and the general atmosphere, apart from occasional canned music, was just right for this lovely old building. (Would have been nice to have a box of tissues in the room.)
Stayed 4 nights in Jan 2019

2/10 Terrible

Sophia, London

Disliked: Staff & service, property conditions & facilities
We had originally booked to stay in the annex but when we arrived there were workmen and scaffolding right outside our window. After two nights of disturbance and noise we asked to change rooms. The owner and general manager to whom we complained was aware of the workmen and scaffolding and agreed it was noisey. He also agreed to move us if we paid for a new room on top of what we had already paid for the original room. When I protested he said that he was the owner and got to decide on everything. He knew about the workmen and noise and didn’t care about his guests but saw it as an opportunity to extract more money out of us. Not the type of customer service I expect from anyone let alone a hotel owner. Luckily Expedia stepped in and negotiated for us but it should not have got to that stage. As a sweetener he offered us free breakfast. The breakfast is very disappointing and if had been paying €15 per person I would have asked for a refund. All in all very disappointing, there are plenty of other hotels in Venice so don’t book here!
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great spot
Lovely hotel with brilliant staff, not a bad word to say about the hotel at all.
Stayed 2 nights in Nov 2018

8/10 Good

Kristina, United Kingdom

Liked: Cleanliness, staff & service
Very small room, great location, helpful staff, perfect for two nights stay.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near San Marco but out of the way so not too busy.
Stayed 2 nights in Sep 2018

8/10 Good

Dan, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nicely air conditioned. The staff could have been a bit more pleasant. The room was clean. I would recommend better information on thd location of the hotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Crystal, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value in Venice.
We could not believe the quality of this hotel! It was beautiful, with the most comfortable bed we had in Europe. The room was luxurious, there was a quaint courtyard for relaxing connected to the hotel, the location was great with tons to do and see and eat around it, plus the walk to St. Mark's square was quick an easy.
Stayed 2 nights in Jun 2018

10/10 Excellent

Ian & Rosie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location a Jewel in the heart of venice
We have stayed in this hotel 5 times, the service is outstanding and very personal, Pier the manager is fantastic and really goes above and beyond to make your stay amazing. It is a jewel in the heart of venice with a beautiful courtyard to sit and relax quietly away from the hustle and bustle of the city. We have stayed in a lot of hotels in venice over the years including Hotel Danielli , but this is by far the best hotel we have stayed in venice and would highly recommend to all. We love it and we are looking forward to our next visit. Thank you Pier and your fantastic team.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a limited choice although what was provided was good quality
Stayed 4 nights in Apr 2018