View from property

Reviews of Tropicana Suite Hotel

2 out of 5
Tropicana Suite Hotel
1361 Robson Street, Vancouver, BC

Reviews

6.6
Rating 10 - Excellent. 156 out of 870 reviews" "
Rating 8 - Good. 267 out of 870 reviews" "
Rating 6 - Okay. 226 out of 870 reviews" "
Rating 4 - Poor. 117 out of 870 reviews" "
Rating 2 - Terrible. 104 out of 870 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building converted to a hotel so ut is more a small one bedroom apartment than a hotel. We had a full kitchen byt we were only staying obe night so didn't need it very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I suspect that what is now a hotel was once an apartment complex, given the small kitchenette - something I had not expected. It is old and does not have a modern feel. But it's very affordable and let's not forget that the parking is free. Vancouver is a very expensive city; it's nice to know that instead of eating out every night, you can walk over to Safeway and buy groceries. The staff are wonderful. Conveniently located close to Stanley Park and Canada Place. Any future trips to Vancouver will include a stay at the Tropicana.
Stayed 6 nights in May 2024

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in May 2024

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Katherine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We liked location and cost but the condition of the rooms was poor. The suite was very outdated and the sofa was unusable. The cushions sagged below the frame and the fabric was grimy as was the carpeting. The bathroom was ok and the bed was comfortable. Would not recommend this.
Stayed 3 nights in May 2024

8/10 Good

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is our first time staying at the Tropicana. It is a blast from the 1960s where nothing seems to have changed. An old hotel, very worn but had everything we needed for the night. It was the most affordable and we could walk to our venue. Mind you we are used to walking a lot. Very close to Lost Lagoon which is so pretty and also to many little shops including the best bakery on Denman called Breka. I'm not sure if quaint is the right word but the important thing is there was staff at the entrance desk 24/7. They are friendly and helpful, the housekeeper attending our room was so thoughtful and made sure we had everything in order. It is so basic but it has everything including a kitchenette a lounging area with table and chairs for eating. A separate bedroom making it all very spacious. Go in with an open mind and it is a safe functioning stay which is exactly what we needed.
Stayed 1 night in May 2024

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location and good free parking. The room and the hotel as a whole is extremely worn out and dingy.
Stayed 1 night in May 2024

4/10 Poor

Vicia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Fuqing

Liked: Cleanliness, property conditions & facilities
This is our (my wife and I) first time in Vancouver for sightseeing. People at Tropicana Suite Hotel are so kind and friendly. They offered us a lot of excellent suggestions on where is valuable to go and how to get there efficiently. Thank you so much!
Stayed 4 nights in Apr 2024

8/10 Good

Devin

Travelled with group
Liked: Staff & service
Old and needs a face lift but valve for money
Stayed 1 night in Apr 2024

4/10 Poor

BABAK

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very old, bathroom door was broken. Chair and Sofa, and bed are not clean and they all need to be changed. Shower and piping are noisy. Pictures are not describing hotel and are very different than what the rooms are. I wont try it again.
Stayed 4 nights in Apr 2024

8/10 Good

todd

Stayed 2 nights in Feb 2024

8/10 Good

Roland

Stayed 1 night in Apr 2024

8/10 Good

Liwana

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Jobanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Amazing water view from 12 floor!! Needs maintenance. Clean room... Yes. Friendly. Yes. Pretentious. No.
Stayed 3 nights in Mar 2024

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
What i liked at the time was the price and the location. What i didn't like was that it was not the cleanest, furniture was in poor condition and bugs.
Stayed 2 nights in Mar 2024

8/10 Good

Leo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location. Price was right. Could use some carpet cleaning and furniture cleaning
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Like how close it was for what we wanted to do. And the price was good.the staff were all very nice. The bad would be it just needs a few updates. Otherwise would definitely stay again.
Stayed 1 night in Mar 2024

4/10 Poor

Miranda

Disliked: Cleanliness, staff & service, property conditions & facilities
men that work there are rude
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Liked: Staff & service
Good price dated rooms
Stayed 1 night in Feb 2024

4/10 Poor

gr

Disliked: Cleanliness, property conditions & facilities
Building is very old and not very well maintained. Room was dingy. Carpets were frayed, floor was very bumpy. The faucet in the sink had a constant drip that couldn;t be stopped. There were dirty glasses left in the room. The suite was very large for what was paid for but that wasn't enough to overcome the stale, old feeling of the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Neil, Vancouver

Stayed 2 nights in Feb 2024

8/10 Good

Faren

Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for. An easy place to sleep that is affordable with easy parking included The building in showing its age, but the price was very appropriate
Stayed 3 nights in Feb 2024

4/10 Poor

Anne Burke

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs a makeover
The views and staff were lovely, the location is excellent with easy access to the shore and downtown. However, the rooms were shabby and worn to the point of exhaustion. The windows were single glazed and rattly. It is such a shame because it could be a fantastic place to stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerry

Stayed 1 night in Feb 2024

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I loved the location and convenience. You can walk around instead of driving. Free parking! Despite old style the room was very clean. The bed was very comfortable. Front desk was very welcoming and accommodating. I was able to check in earlier and check out on time. They let me leave my car for extra 2 hours at the property without charge. Housekeeper really is doing good job. Property itself needs a lot of work and updates. Things that cleaning stuff cannot fix like chipping walls, old furniture, decor, etc. Asna, front desk lady was very nice and helpful. I stayed at this place twice so far.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price. Very clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Olesia

Stayed 2 nights in Jan 2024

2/10 Terrible

Candice

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Melody

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jeongchan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Richard

Stayed 1 night in Dec 2023

6/10 Okay

Michael Anne

Stayed 1 night in Dec 2023

10/10 Excellent

Duane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropicana makes me dance!
No lineups to check in. Friendly staff who remembered me from last time. Great value for the money. Easy parking, check in. Prime location.
Stayed 1 night in Dec 2023

10/10 Excellent

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price, free onsite parking.kitchen/with full size fridge.lots of restaurants close by
Stayed 1 night in Nov 2023

10/10 Excellent

Radu, Oviedo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very good location but hotel needs improvement, big time. Asna allowed us to check in earlier and did all she could to accommodate us. She made sure all was good and apartment had the best view.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Travelled with group
Great location, reasonably priced and excellent staff!
Stayed 2 nights in Nov 2023

6/10 Okay

Melissa

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel is very old and furniture is outdated, however, for the price it’s good, and it’s in a great area.
Stayed 1 night in Nov 2023

8/10 Good

Nancy, Kitchener

Liked: Cleanliness, staff & service, amenities
I honestly wasn’t expecting this budget hotel tk be as good at it was. For $350 for two nights, I had a living room, balcony, kitchen and no bugs! The property is most likely closing down in the spring 2024. But if you need a cheap place to stay and don’t mind 80s furniture with a 50s cube hotel, this is a good budget option. I don’t like to spend hundreds on hotels because I am barely in the room and traveled solo. So I find this better than a hostel and the location is great.
Stayed 2 nights in Nov 2023

10/10 Excellent

Enoch

Stayed 6 nights in Nov 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Very friendly staff at the front desk to deal with.
Stayed 1 night in Nov 2023

8/10 Good

Tracy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Within walking distance of both Stanley Park and downtown Pickup stop nearby for shuttle to Capilano Suspension Bridge Nearby markets and dining Suite rooms with kitchenette and full bathroom Comfortable clean bed Friendly helpful staff Very dated and no amenities-could use reno/upgrades
Stayed 4 nights in Nov 2023

10/10 Excellent

Xin

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

DAVID

Liked: Staff & service
Disliked: Property conditions & facilities
Dated but staff were friendly and location good
The staff were friendly and helpful. They were courteous hosts. The property is dated but they appear to be trying to make updates and repairs. For a downtown hotel, the room was larger than we expected, and the price was more than fair. The location was great and we were lucky enough to have been given a room with both a mountain and water view.
Stayed 1 night in Nov 2023

8/10 Good

Michael Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is exactly as advertised. Older. Dated but exceptionally roomy, in the best location downtown, easy access by transit, walkable to the Orpheum for our season’s tickets to the Vancouver Symphony and the best deal in downtown Van in a safe location. Excellent staff Asna was great!
Stayed 1 night in Nov 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shower/bathtub was in need of maintenance as the shower valve was leaking and trying to get enough water thru the shower head was not possible.
Stayed 6 nights in Nov 2023

6/10 Okay

Margaret

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Charles Eric

Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good view
Stayed 1 night in Nov 2023