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Reviews of Executive Plaza Hotel Metro Vancouver

4 out of 5
Executive Plaza Hotel Metro Vancouver
405 North Rd, Coquitlam, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 648 out of 1275 reviews" "
Rating 8 - Good. 373 out of 1275 reviews" "
Rating 6 - Okay. 143 out of 1275 reviews" "
Rating 4 - Poor. 55 out of 1275 reviews" "
Rating 2 - Terrible. 56 out of 1275 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price
Stayed 2 nights in May 2024
Response from Amir Asem on 26 May 2024
We appreciate for taking your time and giving us feedback. Hope to see you back soon.

10/10 Excellent

Linda

Liked: Staff & service
Nothing
Stayed 1 night in May 2024
Response from Amir Asem on 25 May 2024
We appreciate for taking your time and giving us feedback. We are glad to hear that you loved your experience with us. Your opinion is always valuable for our team.We look forward to serving you again soon.

10/10 Excellent

Alysa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for shopping and good dining options
Stayed 1 night in May 2024
Response from Amir Asem on 25 May 2024
Your satisfaction is our top priority. I want to thank you for taking the time and sharing your thoughts with us.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in May 2024
Response from Amir Asem on 25 May 2024
We are so glad to hear about your satisfactory experience with us. We look forward to serving you again soon.

10/10 Excellent

Alanah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the good views and soft beds
Stayed 1 night in May 2024
Response from Amir Asem on 25 May 2024
We appreciate for taking your time and giving us feedback. Your opinion is always valuable for our team.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very friendly and went above and beyond. I had a suite on the 8th floor very quiet..there is the skytrain running but it didn't bother me at all ..very clean suite very beautiful! Very minor would be great sleppers provided. Would highly recommend this hotel!
Stayed 1 night in May 2024
Response from Amir Asem on 25 May 2024
I would like to thank you for the positive review. Our team pride themselves on delivering excellent customer service. Your opinion is always valuable for us, and we look forward to serving you again soon.

10/10 Excellent

Farjam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 1 night in May 2024
Response from Amir on 25 May 2024
We are happy to hear about your satisfactory experience with us. We look forward to serving you again soon.

10/10 Excellent

Yordanos

Stayed 1 night in May 2024
Response from Amir on 25 May 2024
Your opinion is always valuable for us.We look forward to serving you again soon

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from Amir on 25 May 2024
Your opinions are always important to us. Thank you for choosing Executive Plaza and hope to see you back soon.

10/10 Excellent

Mila Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and check-out. I had difficulty in turning the shower on and called reception. Staff came quick and showed me how.
Stayed 1 night in May 2024

6/10 Okay

Brent

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Kimberley

Disliked: Amenities
Very nice staff in the restaurant. A very old building that looks run down inside and out. Location is convenient to access highway.
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Taphouse & Wild Fig had good happy hour menus.
Stayed 2 nights in May 2024

8/10 Good

ALISON

Travelled with partner
Liked: Staff & service
Great location for our needs. Friendly staff. Unfortunately our pillows cases on or bed not fresh smelling. I mentioned it to the front desk and they took My parking fee off my rate.
Stayed 1 night in May 2024

10/10 Excellent

J Douglas, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in May 2024

2/10 Terrible

Yonatan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a bunch of Cockroaches. Dirty and old building.
Stayed 5 nights in May 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
They recently renovated the rooms which is great. However, the rooms still smells and the renovation was done partially..the AC unit makes a loud noise, the microwave in the room is very old unit.
Stayed 1 night in May 2024

8/10 Good

Marizen, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were courteous; complimentary bottled water would be nice as it was warm weather yesterday.
Stayed 1 night in May 2024

6/10 Okay

Bernice

Travelled with family
Just so so,especially bad customer service
Stayed 1 night in May 2024

6/10 Okay

Ryan

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Needed to be cleaner. Nice amenities.
Stayed 1 night in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
GreAt pLaCe tOo stay
Stayed 2 nights in May 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tall. Also I got lucky on my last second same night booking through Expedia and got a 10th floor Queen Suite.
Stayed 1 night in May 2024

8/10 Good

Stafford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Conveniently located. Live music is waaaayyy too loud.
Stayed 1 night in May 2024

6/10 Okay

Junghum

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
very noisy
Stayed 1 night in May 2024

10/10 Excellent

Seanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times and always enjoy my stay. Rooms are very nice and the hotel is very conveniently located to get onto the highway and freeway. Staff has always been polite and helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Duy Anh

Liked: Staff & service
It is a good location near skytrain, near restaurant, and near transit. The facilities was all right. But unfortunate there wasn't a microwave to heat up the food; plus the hot tube was broken. Food down the lobby for dinner was terrible. I had sushi and chicken. The rice was soggy and the chicken was undercooked. But breaks-fast was all-right. Cleanliness and staff-service wasn't bad. I had a good experience resting there. Overall, it does match my purpose of my trip which is resting.
Stayed 3 nights in Apr 2024

8/10 Good

Chenwei

Stayed 1 night in May 2024
Response from Amir on 25 May 2024
Your opinions are always important to us. Thank you for choosing Executive Plaza and hope to see you back soon.

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet did not work. Otherwise a nice hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay once again!
Stayed 1 night in Apr 2024

8/10 Good

Chenwei

Stayed 1 night in Apr 2024

6/10 Okay

Grayson

Business traveller
Bathtub plug is broken
Stayed 1 night in Apr 2024

10/10 Excellent

Min Jung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar is in the outside of the hotel so Friday and Saturday is busy and noisy. But the others are all good
Stayed 1 night in Mar 2024

10/10 Excellent

SING SANG

Liked: Cleanliness, staff & service, property conditions & facilities
Got an upgrade thanks to Expedia
Stayed 1 night in Apr 2024

2/10 Terrible

Maryam

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
While staying 2 and half hours there we found a bug on the table we grabbed our food we were trying to eat and when we saw the bug we were disgusted couldn’t finish. We had to leave in the middle of the night and had to look for somewhere else to stay we weren’t comfortable in staying. I have been here before it’s always been amazing but this time wasn’t a good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Aleksandar, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Riley

Nothing at all wrong with the property. Misclicked a booking an the wrong date and was unable to cancel half hour later as they had stealth added a listing out of my date range. Thanks Expedia. Had to rebook on my dime
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal stay! Very friendly staff and convenient parking garage!
Stayed 1 night in Mar 2024

8/10 Good

Deren, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glose to work
Stayed 1 night in Apr 2024

2/10 Terrible

Li

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Stayed 10 nights in Mar 2024

8/10 Good

IMRAN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The have No free parking
Stayed 1 night in Apr 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to see a microwave oven in the rooms, otherwise, it was very nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to be here
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great
Stayed 3 nights in Apr 2024

10/10 Excellent

Tommy Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Excellent service!
Stayed 1 night in Mar 2024