Sun deck

Reviews of Campanile Cergy Pontoise

3 out of 5
Campanile Cergy Pontoise
8 Rue Pierre de Coubertin, Pontoise, Val-d'Oise

Reviews

7.6

Good

Rating 10 - Excellent. 68 out of 372 reviews" "
Rating 8 - Good. 181 out of 372 reviews" "
Rating 6 - Okay. 91 out of 372 reviews" "
Rating 4 - Poor. 27 out of 372 reviews" "
Rating 2 - Terrible. 5 out of 372 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Norman

Disliked: Amenities
Small 3rd floor room...head-knocker. Area industrial. Staff OK...but not overwhelmingly useful.
Response from La réception on 1 Dec 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

Henrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Easy access.
Nice hotel for an overnight stay. Frequent client already. Very practical.
Stayed 1 night in Sep 2020
Response from La reception on 25 Sept 2020
thank's

8/10 Good

Henrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for an overnight stay
Lovely hotel. I always try to stay there when possible. Clean and comfortable.
Stayed 3 nights in Sep 2019
Response from La direction on 17 Sept 2019
Dear, Thank's for yur feedback.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK one night stay.
Front staff were very good. No air-conditioning. Neighborhood streets were a little confusing for GPS.
Stayed 1 night in Aug 2019
Response from the direction on 3 Sept 2019
Hello, and thank you for your comment about our staff. We sent them your opinion. Indeed our hotel is not air conditioned. See you soon at campanile cordially

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from La direction on 5 Sept 2019
Bonjour, Et merci pour votre note. Cordialement

4/10 Poor

Ivo

First stay
Very very basic room with a very strong smell of cleaning products when entering the room. There is very limited ventilation and a rather depressing ambiance. Note the room is about 16m2. The room has an older carpet. For a business person, not an environment to stay longer than absolutely necessary. Principally the bed and bathroom were clean.
Stayed 1 night in Sep 2018

10/10 Excellent

Michael

Bonne vacance
Great location for Paris and both A15 and A16
Stayed 2 nights in Aug 2018

8/10 Good

Henrique

Good hotel for an overnight stay
Nice business hotel. Typical Campanile
Stayed 1 night in Aug 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Thin walks, beware. Otherwise good.
A great welcome. A little hard to find, as it was on a one way street. Once there all was well, with a sunny terrace. Ping pong was a lovely extra. Food OK, wine taste. The only let down were the thin walls. We could hear next door talking well into the morning before his snoring kept us awake!
Stayed 2 nights in Jun 2018
Response from Yannick AMET on 13 Jul 2018
Dear Customer, We thank you for your comment. We are delighted that you enjoyed your stay. We hope to see you again soon. Cordially Director

6/10 Okay

Verified traveller

Liked: Staff & service
A little basic but fine for an overnight stop.
Stayed 1 night in May 2018
Response from La Direction on 21 May 2018
Bonjour Merci de nous avoir choisi et merci de votre confiance. Cordialement La Direction

6/10 Okay

Verified traveller

Liked: Cleanliness
Not bad
Not bad
Response from franck on 4 May 2018
Thank you of campanile de Pontoise.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Cergy
We were only in Cergy for one night for a concert. We arrived very early and completely exhausted. They put a rush on our room and let us check in early for which we were very grateful. The bed and linens were so comfortable. Wifi was unbelievably slow. Everything in the room was as described. Check in and check out were easy. A good value. We would stay here again.
Stayed 1 night in Mar 2018
Response from la direction on 11 Mar 2018
Dear, Thank you and it s one plaser you look in the campanile of pontoise in your future week at cergy. Cordality Franck.

6/10 Okay

Henrique

Liked: Room comfort
Overnight business hotel.
Good hotel for an overnight. I went on business and it suited my needs.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Cheng Kiat, Singapore

Liked: Cleanliness, room comfort
It was satisfactory !

6/10 Okay

Ross, Bracknell

Liked: Cleanliness, staff & service, room comfort
Business
Hotel was located around the corner from the office. Staff where really friendly and helpful. Hotel was clean but the room could do with a little paint.

8/10 Good

Jose, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for quick visit or stop's
Helpful staff and clean location. In premises restaurant is OK but there is also a Japanese restaurant nearby this is also good location if you have a rental car to move around. Please note the location receives daily tour busses and if you are not an early riser prepare to be one but not a deal breaker.

6/10 Okay

Ashley, U.S. / Switzerland

Liked: Staff & service
Average Hotel - Good Price
This hotel was average, nothing too special but also nothing to complain about. The bed was comfortable and the staff was very nice. A good hotel for the price.

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

TBrad, Paris

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel, service not so great
The room was clean, had ample space and seemed to have all of your basic necessities, aside from the usual toiletries (soap dispenser next to sink and body gel/shampoo dispenser in shower). However, the front-desk service was, to put it mildly, less than welcoming and the maid woke us up at 9:30 a.m. (on a Sunday). There was no 'do not disturb' sign to put out, as far as I could tell, so needless to say, this wake-up call was unnecessary and unappreciated. Our checkout wasn't until noon so I don't understand why she couldn't just check with the reception desk to find out who had already checked out and who hadn't. Moreover, she came back at 10:30 and again at 11:30, by which time we were up. There were 2 doors, one directly to the outside, and another inside, with a small corridor between the two and a window looking in on the room. While I was mustering the energy to respond to her banging and "IS ANYONE HERE?!?!" She opened the outer door, entered, and saw us sleeping through the window. Awkward, to say the least....

8/10 Good

heidi, vancouver

Liked: Cleanliness, staff & service, room comfort
nice hotel in the middle of nowhere
the hotel itself was good but the access roads were not. every time i have to go through a dusty, tiny road and then take 35 steps to get to the main road.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road to Paris
The Hotel was clean and tidy and the food was good. Breakfast was excellant - Thought the Drinks are a bit over priced and spoilt the stay slightly as the nearest bar / cafe was a long walk away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stopover with predictability
A one night stopover between the south of France and channel crossing with lots of driving in between was more than satisfied by a Campanile at Pontoise. The uncertainty of the time of arrival, degree of exhaustion or level of comfort to expect was at least going to be met by a restaurant on site and a no fuss polite welcome /early departure possibility at the well known and tested hotel formula offered by Campanile. However, there was much more on offer with respect to the town and environs which we will save for another trip allowing ourselves more more time to spare. On the downside and certain knowledge that this will prevent publication of the review..... and Campanile are not alone in this..... are bed-side lights which by design inevitably disturb your partner if one or other wish to read, and absence of a non english (or any other language T.V. channel ).... which one is now beginning to expect in the north west of France . The location maps on the web site did not make the hotel easy to locate and directions had to be asked of in a petrol station and bistro.

8/10 Good

Trisha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for exhibition centre
You get what you pay for and this is good for the money. Having restaurant on site v handy (even if they don't serve drinks from bar outside meal times!) Clean rooms, fab water pressure in the shower, comfy bed. Gated parking v handy when there are events at the exhibition centre when a million people park up and down the streets. Only really worth staying here if you're attending events at the Exhibition Centre as nothing else around. 1km walk to station. Would stay again. Much better than F1 next door (where my friends stayed). Friendly staff.

8/10 Good

Philippe

Travelled with partner
Liked: Amenities
Accueil très sympathique repas très bon chambre nickel
Stayed 1 night in Mar 2024
Response from Nina on 27 Mar 2024
Bonjour Philippe, Nous vous remercions pour ce très bon retour. Nous sommes ravis de lire que vous avez apprécié l'ensemble de votre séjour. Au plaisir, Nina, Adjointe de direction

10/10 Excellent

Rachida

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nina on 7 Feb 2024
Bonjour Rachida, Nous vous remercions pour cet excellent retour. Nous espérons vous revoir très bientôt, Bien cordialement, Nina, Adjointe de direction

10/10 Excellent

CHLOE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Personnel accueillant, chambre propre et agréable ! Je recommande
Stayed 2 nights in Dec 2023
Response from Nina on 7 Feb 2024
Bonjour Chloé, Nous vous remercions pour cet excellent retour. Nous sommes ravis de lire que vous avez apprécié votre séjour chez nous et plus particulièrement l'accueil et la propreté de nos chambres. Nous espérons vous revoir très bientôt, Bien cordialement, Nina, Adjointe de direction

4/10 Poor

Maryse

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nina on 7 Feb 2024
Bonjour Maryse, Nous sommes navrés de voir que votre séjour n'ait pas été à la hauteur de vos attentes. N'hésitez pas à nous faire un retour plus détaillé à l'adresse mail suivante: pontoise@campanile.frBien cordialement, Nina, Adjointe de direction

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nina on 11 Dec 2023
Cher client, Nous vous remercions pour ce très bon retour, Au plaisir, Nina, Adjointe de direction

10/10 Excellent

Nassim

Stayed 1 night in Dec 2023
Response from Nina on 7 Feb 2024
Bonjour Nassim, Nous vous remercions pour cette excellente note. Au plaisir, Nina, Adjointe de direction

8/10 Good

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Hôtel proche de la gare de Pontoise (15 mn à pied). Même si de l'extérieur on entend la circulation (autoroute assez proche), à l'intérieur aucun bruit ! Personnel sympa. Je recommande.
Stayed 1 night in Nov 2023
Response from Nina on 25 Nov 2023
Bonjour Laurent, Nous vous remercions pour ce très bon retour. Nous sommes ravis de lire que vous avez apprécié votre séjour et plus particulièrement le personnel de notre établissement. Nous espérons vous revoir très bientôt, Bien cordialement, Nina, Adjointe de direction

6/10 Okay

David

Stayed 1 night in Nov 2023
Response from Nina on 19 Nov 2023
Bonjour David, Nous vous remercions pour ce retour. N'hésitez pas à nous faire un retour plus détaillé à l'adresse mail suivante: pontoise@campanile.fr.Bien cordialement, Nina, Adjointe de direction

10/10 Excellent

Cedric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nina on 19 Nov 2023
Bonjour Cedric, Nous vous remercions pour cet excellent retour. Bien cordialement, Nina, Adjointe de direction

10/10 Excellent

Damien

Stayed 3 nights in Oct 2023
Response from Nina on 28 Oct 2023
Bonjour Damien, Nous vous remercions pour cet excellent retour. Au plaisir, Nina, Adjointe de direction

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bon rapport qualité prix
Bon sejour avec accueil tres chaleureux pour un tel établissement. Durant notre sejour un chantier avec qqs désagrément le matin se terminait sur le terrain pres de l'hôtel. Dans qqs semaines ce sera terminé. Et si l'occasion se presente nous y retournerons
Stayed 3 nights in Sep 2023
Response from Nina on 23 Sept 2023
Bonjour Christian, Nous vous remercions pour ce très bon retour. Nous sommes ravis de lire que vous avez apprécié votre séjour et plus particulièrement l'accueil. Concernant le chantier voisin, nous sommes, nous aussi, impatients qu'il se termine d'ici quelques semaines. Bien cordialement, Nina, Adjointe de direction

10/10 Excellent

FABRICE

Stayed 1 night in Sep 2023
Response from Nina on 23 Sept 2023
Bonjour Fabrice, Nous vous remercions pour cet excellent retour !Au plaisir, Nina, Adjointe de direction

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel sur Pontoise
personnel très sympathique et à l'écoute
Stayed 1 night in Aug 2023
Response from Nina on 2 Sept 2023
Bonjour Guy, Nous vous remercions pour ce retour parfait !Au plaisir,Nina, Adjointe de direction

4/10 Poor

Anais

Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from Nina on 4 Sept 2023
Bonjour Anais, Nous vous remercions pour ce retour. Nous sommes navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances. N'hésitez pas à nous faire un retour plus détaillé à l'adresse mail suivante pontoise@campanile.fr. Bien cordialement, Nina, Adjointe de direction

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La réception on 31 Aug 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Lucien.

Stayed 1 night in Aug 2023
Response from La réception on 31 Aug 2023
Bonjour LucienNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Nos salutations distinguées.

10/10 Excellent

Pascal

Stayed 1 night in Aug 2023
Response from La réception on 31 Aug 2023
Bonjour Pascal,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Nos salutations distinguées.

6/10 Okay

Beatrice

Travelled with partner
Liked: Staff & service
Hébergement bien le seule problème c’est qu’il faisait chaud dans les chambres et y’avait pas de climatisation ni de ventilateur. Après le personnel est très à l’écoute et disponible.
Stayed 1 night in Aug 2023
Response from Nina on 1 Sept 2023
Bonjour Beatrice, Nous vous remercions pour ce retour. En effet nous n'avons toujours pas de système de climatisation. Nous avons quelques ventilateurs mais malheureusement, étant complet, nous n'en n'avions plus lors de votre séjour et nous en sommes navrés. Nous espérons vous revoir très bientôt, Bien cordialement, Nina, Adjointe de direction

10/10 Excellent

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Nina on 21 Jul 2023
Merci Ludovic pour cet excellente note !Au plaisir, Nina, Adjointe de direction

10/10 Excellent

Patrick

Stayed 2 nights in Jun 2023
Response from La réception on 7 Jul 2023
Bonjour Patrick,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Bien cordialementLa réception

8/10 Good

Pierre

Stayed 3 nights in Jun 2023
Response from La réception on 27 Jun 2023
Bonjour Pierre,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Nos salutations distinguées.

2/10 Terrible

Thomas

Stayed 1 night in Jun 2023
Response from Nina on 18 Jun 2023
Bonjour Thomas, Nous sommes navrés de voir que votre séjour n'ait pas été à la hauteur de vos attentes. N'hésitez pas à nous faire un retour plus détaillé à l'adresse mail suivante pontoise@campanile.frBien cordialement, Nina, Adjointe de direction

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Nina on 13 May 2023
Bonjour Thierry, Nous vous remercions pour cette belle note. En espérant vous revoir très bientôt, Bien cordialement, Nina, Adjointe de direction

10/10 Excellent

Lucien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Nina on 16 Apr 2023
Bonjour Lucien, Nous vous remercions pour ce très bon retour ! Au plaisir de vous accueillir à nouveau, Nina, Adjointe de direction

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Personnel accueillant
Stayed 1 night in Mar 2023
Response from La réception on 17 Mar 2023
Bonjour Nicolas,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié l'accueil de notre personnel.Nos sincères salutations

6/10 Okay

Evans

Business traveller
Liked: Room comfort
Stayed 1 night in Feb 2023
Response from Nina on 11 Mar 2023
Bonjour Evan, Nous vous remercions d'avoir pris le temps de nous faire un retour sur votre séjour et sommes à votre écoute de toute remarque pouvant nous aider à nous améliorer. Bien cordialement, Nina, Adjointe de direction