Lobby
Check availability

Reviews of Ramada by Wyndham Tucson Airport

2 out of 5
Ramada by Wyndham Tucson Airport
5251 S Julian Dr, Tucson, AZ

Reviews

6.8
Rating 10 - Excellent. 128 out of 458 reviews" "
Rating 8 - Good. 115 out of 458 reviews" "
Rating 6 - Okay. 88 out of 458 reviews" "
Rating 4 - Poor. 66 out of 458 reviews" "
Rating 2 - Terrible. 61 out of 458 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

maritza

Stayed 1 night in Sep 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Ronald

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches
The Staff were amazing at the front desk it’s just the room had Roach’s and I woke up to 1 crawling on my foot so I checked out early!
Stayed 2 nights in Sep 2022
Response from Gail on 27 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 Poor

Francisco

Stayed 2 nights in Sep 2022

2/10 Terrible

Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights the room was never clean,they only pick up trash once,no sanitizing bathroom,no clean towels,no vacuum the carpet.Breakfast was fine the first day,second day no eggs,no coffee,no orange juice,the excuse they were busy because the hotel was full and nobody was ready for that
Stayed 2 nights in Sep 2022
Response from Gail on 27 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 Good

Linda

Liked: Room comfort
Disliked: Staff & service
Tv dont work. They never sent someone to fix anything and bring your own wxtra towels cause they will only give you one
Stayed 3 nights in Sep 2022
Response from Gail on 27 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeted with Guns
I pulled up out front of the hotel to check in and was greeted by 2 men in the parking lot with guns out. I immediately left the area and went to another hotel down the road paying for that hotel, as well as being charged for this one because it was past the cancelation period. I guess if you are wanting to stay in a hotel where its aparent that people live month to month and dont care about your safety or the safety of the people you are traveling with then this is probably the spot for you.
Stayed 1 night in Sep 2022
Response from Gail on 5 Oct 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
The staff was wonderful! The rooms are very nice and spacious. There’s a very nice, well lit dressing room outside of the bathroom. Everything was clean and great with the exception of the bathroom tub. It was a little run down and clogged. It took a while to shower and check out in time.
Stayed 1 night in Sep 2022
Response from Gail on 27 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 Okay

Brandi

Travelled with group
The room was ok- Major stains on the floor. Had a two bed room - only had 2 towels, one wash cloth that had a stain and no had towels. Had to go up front to get towels. The room has a sliding glass door next to parking - had major issues getting it open and the trying to close it and secure it was an act of congress. Syaff was polite.
Stayed 1 night in Sep 2022
Response from Gail on 27 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely appalling
The pictures Do NoT match the hotel. The rooms are old and just patched with new paint. Dirty. Mold growing from the ceiling, air conditioning didn’t work in 100 degree weather, cobweb’s. Disgusting bathroom tub. Blood, yes blood on the comforter absolutely disgusted by this place. I never leave bad reviews but this place was the worst.
Stayed 2 nights in Sep 2022
Response from Gail on 27 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 Poor

Zarina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Both rooms rented had a foul stench.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
horrible will not stay again
first off the ac units are terrible they are to small to cool down the room for the arizona weather. it took a day and a half to cool down the room with the ac on all day and night. the room was very dirty. carpets had a pee smell. the front desk staff was helpful in trying to find a different room with better ac but all the rooms are the same.
Stayed 3 nights in Sep 2022
Response from Gail on 9 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 Good

Darren

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great place on a budget
This stay definitely had some highs and lows. Overall a great stay. The night desk clerk sat in the corner on her phone while the other clerk in training checked guests in. The room was clean and comfortable. Furniture was in great condition and lots of room. The breakfast was standard, coffee, eggs, sausage, and waffles. That’s all you really need. The parking lot has a back gate that is locked so getting to the location can be tricky when you are tired and it’s night time. I would stay here again, great peaceful place.
Stayed 1 night in Sep 2022
Response from Gail on 6 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel outside Tucson.
Excelent breakfast, big closet area inside the room, nice attention at the front desk.
Stayed 1 night in Aug 2022
Response from Gail on 6 Sept 2022
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 Good

Ron

Stayed 1 night in Aug 2022

2/10 Terrible

Tracey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Full of bugs
Room was full of bugs. I actually left and stayed at the Hilton down the road. No bugs and by far much nicer
Stayed 1 night in Aug 2022
Response from Gail on 6 Sept 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 Poor

Manuelita

Disliked: Cleanliness
Unhappy camper
There was an odd scent when we walked into the Lobby. We were not even sure we where the lobby door was located. It was alot different then what we were accustom to. The AC unit in the room was terrible. We had it as low as possible but it was still very warm in there. Very hard to get a good night sleep.
Stayed 1 night in Aug 2022
Response from Gail on 23 Aug 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us duri

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last min trip
Nice hotel. Comfy bed. Big room. Friendly employees
Stayed 1 night in Aug 2022
Response from Gail on 23 Aug 2022
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Terrible Bed
Went there for a night sleep and then i see the bed. The bed was absolutely terrible. Two twins pushed together to make a "king", there was a dip in the middle sonit sagged. So uncomfortable.
Stayed 1 night in Aug 2022
Response from Gail on 20 Aug 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us duri

10/10 Excellent

Jesus

Stayed 2 nights in Aug 2022

4/10 Poor

ek

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Airconditioning was very loud. We needed a room ate the lower floor because we had too much luggage and they did not wanted to Help us. We transported our luggage a long distance in a terrible shape trolley The hotel appears to under reconstruction. They should have close it ! The pictures at the web page are misleading
Stayed 1 night in Jul 2022
Response from Gail on 25 Jul 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Tucson Airport
Easy check-in, room was clean, older hotel so carpet was worn, tub had chips, hot tub was not working, no service to airport.
Stayed 1 night in Jul 2022
Response from Gail on 18 Jul 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 14 nights in Jun 2022

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from Gail on 3 Jul 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 Poor

Johnny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was like a halfway house
Stayed 1 night in Jun 2022
Response from Gail on 23 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Excellent

Giovanni

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Jun 2022
Response from Gail on 23 Jun 2022
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

2/10 Terrible

David

Stayed 1 night in Jun 2022

4/10 Poor

Alexandro

Liked: Room comfort
Disliked: Property conditions & facilities
Overall comfortable stay, jacuzzi broken 😟
Room was comfortable and roomy,but I requested shower chair if they didn’t have one you’d have think they’d have told me at check in and asked if I needed a handicap shower since that’s the only way I could get shower chair, as I have a walker and mobility issues, can’t stand for long periods of time. Need assistance, I’m a fall risk. I did fall in shower during this stay. There are no railings, no safety treads in tub when getting in and out of show/tub combo dangerous for anyone as the bath mat has no grip on tile floor, the heat lamp is a nice feature in the bath area. Love the spacious room, changing area wish there was a vanity & stool there to do hair and makeup. Pool plaster was badly chipped and jacuzzi was filthy & didn’t work! Several people tried to use it including us after a two hour water workout. I do aqua therapy daily, then jacuzzi for physical therapy, so I always book hotels with both whenever possible. We did enjoy the hot breakfast here it has a reasonable variety sausage, waffle maker, bagel & cream cheese, yogurt, scrambled eggs, cranberry, orange juices these were just a few of the items available! Our room was clean, bed comfortable, hotel quiet.
Stayed 1 night in Jun 2022
Response from Gail on 18 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Excellent

Brenda

Stayed 1 night in Jun 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool needs some attention and hot tub wasn't working June 2022. Hopefully it's fixed soon would stay again.
Stayed 1 night in Jun 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 Okay

Martin

Disliked: Property conditions & facilities, room comfort
Bed was uncomfortable, big gap in wall under the wall air conditioner. Bathroom door was positioned awkwardly. People yelling in the hall at all hours.
Stayed 1 night in Jun 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 Good

Francisca

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, room comfort
Front Desk Reception young lady made my night .
Front Desk Young lady was amazingly helpful. I checked in late it was a bit dark she was sweet and guided me to my room.. Room was clean, bed was comfortable. My one complains the shower waster would not drain so I was basically soaking on tube water while I showered. Tv was not picking up the cable line either. But that was minor..
Stayed 1 night in Jun 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 Okay

Xavier

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
swinming pool was dirty, Jacuzzi was out of service
Stayed 1 night in Jun 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
You get what you pay for
The pool side view not as it was blocked by a tree. Though we asked for housekeeping for 2 days, we did not get and had to go down to the desk and ask again. Also, ran out of toilet paper and clean towels. Understaffed, when checked on the CSR could find our online reservation and then she proceeded to take a call from what I assume another employee and a sale of candy while I was waiting for her to return to me and tell me she found it. Then attendant in the cafe for breakfast was rude (blonde hair)
Pool view
Stayed 5 nights in May 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

2/10 Terrible

Cecile

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty, the staff was clueless. I thought a Ramada was supposed to be a nice place to stay but will not stay @ another Ramada
Stayed 1 night in May 2022
Response from Gail on 13 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 Poor

Raeann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had bugs on bed, carpet had not been changed. Sliding doors would not open. Stunk like cigarettes especially when we asked for non-smoking. Air conditioner was loud and out fated
Stayed 1 night in May 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 Okay

Raquel

Dirty.
The room had a unpleasant odor. The carpet was really dirty.
Stayed 1 night in May 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

juan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a bad places to stay there
I did not like the room the ac was not working and I saw bugs in the restroom and in the shower I will not stay there anymore
Stayed 1 night in May 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

JOE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very old hotel that was repainted and rooms done..Not a good area of town. Kinda scary with the type of people in the hotel and area. Will not return
Stayed 1 night in May 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 Okay

Dean

Stayed 1 night in May 2022

4/10 Poor

CYNTHIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need Ice Machines & Rehab
Our room had stained carpet, chipped bathtub and overflowing trash cans in the entry walkway. NO ice available from the ONLY ice machine for 120 rooms at 8:30PM, 6:30AM or 9AM. Desk clerk not concerned about no ice and told caller airport shuttle was not in service. Breakfast OK, sausage greasy.
Stayed 1 night in May 2022
Response from Gail on 11 Jun 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022

10/10 Excellent

Agustine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

sergio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not happy
The bed was dirty
Stayed 1 night in May 2022
Response from Gail on 16 May 2022
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.