First, the staff are excellent. Friendly, helpful, concerned about their guests. Offered great recommendations for places to eat and fun things to do.
Beds were very comfortable.
Sadly, our room (I can't speak for the whole facility) was dated and badly in need of repair/updating. Tiny bathroom with no room for toiletries, hair dryer is stored in the closet. Huge water stains and obvious repairs on the ceiling. Our room was missing a coffee maker and one was brought promptly but there was no 3 prong outlet to plug it into--the 3-prong outlet was located directly behind the dresser that housed the fridge and TV, so no way of moving it.
All reviews are based upon the sense of value (did what I pay match up with what I got) and I am disappointed. At 325 CAD a night, I was expecting something much nicer. If I the room rate had been 140 CAD or less, I would have felt that I got what I paid for.