All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stayed at the hotel to attend the Hall for Cornwall for a show. The hotel is yards away from the venue with secure parking and central location in the city. The room and bathroom were not overly large but comfortable and clean. The continental breakfast was varied and teas served within minutes. The staff without exception were welcoming and helpful. We thoroughly enjoyed our stay and will go again.
Beautiful hotel, lovely rooms with comfortable bed. Lovely food in restaurant with friendly staff .
Angela
Stayed 1 night in Mar 2024
6/10 Okay
Philip
Travelled with family
29 Feb 2024
Liked: Cleanliness, staff & service, amenities
Staff excellent, Catering excellent, Venue excellent.
BUT We booked with Expedia. So we had room 17
Beware room 17. Kitchen noise Smell. No view, bath chipped, shower a joke.
Clearly the punishment room
We enjoyed our stay especially as it was so close to everything.
Sadly the lack of an opening window was disappointing as we had no fesh air in the room and only had the electric fan as means of cooling the room.
No lift in the hotel was a minor disappointment.
Apart from these complaints the hotel was excellent and we would stay again if a room was available with an opening window.
We stayed here for one night and were very impressed.
The position is excellent and the parking a real bonus.
Staff were really friendly, particularly Emma, who served us in the restaurant.
Great stay. Staff were lovely and very helpful. The room was huge! Complimentary continental breakfast is a lovely bonus, lots of choice and very plentiful. Would definitely stay again.
It was a very cosy room. Behind the door were steps, which made it feel like a little home. We were under the roof, so the ceiling was angled, with real beams. The room was small, but for one night that didn't matter at all. The bed was good.
Hotel great location
For hall for Cornwall
Car parking right next to hotel
Reception very friendly
Room in mezzanine floor
Room very minimalistic
Tea coffee provided
Room was clean but smelt musty
Bath had a shower curtain and the bath was very discoloured clean but seriously needs to be replaced
Yes get the building is old and has character
But please sort the bath
Staff are helpful. Location great. Enjoyed the small plate available on Sunday and great wine.
Able to leave the car parked up until 1.00pm which gave us a chance to shop in Truro.
Mary
Stayed 1 night in Aug 2023
10/10 Excellent
Sharon
26 Aug 2023
Sharon
Stayed 1 night in Aug 2023
4/10 Poor
Jason
Business traveller
23 Aug 2023
Liked: Cleanliness
Disliked: Room comfort
Terrible Value
Greeted at the desk with “you have to download the ncp app for parking” so downloading that then register then setup a card etc etc. major faff to pay to park. Then got my room with no AC so windows open and so much noise all night long did not sleep well at all. Then had a chicken Kiev that was £28!!!! And terrible. Honestly the food price was a joke for a kiev that tasted much worse that a supermarket option. Reception blatantly tries to upsell you anything they can. Massively over priced in all aspects for the poor experience. Wont return.
Whether hot/humid. Window did not open, but provision of a fan helped. Excellent parking facilities for city centre hotel. Happy to stay again in future.