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Reviews of Hotel Sakura

4 out of 5
Hotel Sakura
Via Enrico De Nicola, 26, Torre del Greco, NA

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 35 reviews" "
Rating 8 - Good. 12 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 5 out of 35 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zakari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, facilities and location
Stayed 3 nights in Jan 2024
Response from Andrea on 1 Mar 2024
Dear Mr.Zakari,thank you for your positive feedbackWe are glad you enjoyed our locationThank youAndrea

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We wanted to stay near Mt Vesuvius but not too far from the sea, Hotel Sakura was perfect! Beautiful position with views over the bay and sunset. Staff were very helpful and the rooms were spacious and clean, good breakfast to set us up for the day. The hotels restaurant is closed in the winter months however there is a restaurant right next door which had pleasant staff and delicious food.
Stayed 4 nights in Dec 2023
Response from Andrea on 8 Feb 2024
Dera M.me Lucy,Thak you for your positive feedback, we are really glad you enjoyed our location.We are working hard to improve our services for our GuestWith best regardsThe Management

10/10 Excellent

will

Liked: Staff & service, property conditions & facilities, room comfort
Nice for a quiet stay
A lovely stay for us, plenty of parking in a quiet part of the town. Short trip to find food if want to eat of site. Bed was comfy.
Stayed 4 nights in Sep 2023
Response from HM on 29 Sept 2023
Dear Will,Best greetings from the Hotel Sakura!Thank you for sharing your positive experience at our beautiful property with the Expedia.com community, it's always amazing to hear that we've been succesfull in our goal of providing the best possible experience. We look forward to welcome you again soon.Kind regards,The Hotel Manager

6/10 Okay

Marisol

Liked: Amenities
The property it’s nice, was clean , the only issue I had, I request sea view, the room had a partial view, when I spoke to the supervisor, he told me the hotel it’s full, he promess to change my room the next day, this never happens.
Stayed 3 nights in Sep 2023
Response from Andrea on 25 Sept 2023
Dear M.me Marisol,Thank you for your feedback.It was not possible to change the room as all your luggage were opened and your clothes and personal things were on the guardarobe and on the desk.I' m sorry about that but we are not authorized to move guest luggage if they are not closed.Thank you for all your suggestions we talked about and hope to meet you again soonBest RegardsAndrea

8/10 Good

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities
Room was was very average, but in line with price. Bathrooms were nice. We could hear everything through the walls from other rooms. Good breakfast
Stayed 1 night in Sep 2023
Response from GRM on 17 Sept 2023
Dear Mr Louis,thank you for taking the time to give Hotel Sakura a four stars review.We hope to have the pleasure to welcome you back in the near future.Best Regards,Guest Relation Manager

8/10 Good

PHUONG-HA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a great central location to be a base when visiting surrounding cities
Stayed 9 nights in Jul 2023
Response from HD on 14 Aug 2023
Dear Phuong Ha, greetings from the Hotel Sakura!Thank you very much for sharing your positive review with the Expedia.com community We are very happy and proud to know that you and your beautiful family enjoyed your stay at our property. Making you feel good during your stay has been our reached goal. We hope to welcome you back soon at the Hotel Sakura.Kind regards,The Hotel Director

4/10 Poor

Zakari

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and runned down, cleaning not so great, no hover lots of dust and hair after cleaning
Response from AndreaV on 3 Feb 2023
Dear Mr. Suleiman,Thank you for feedbackWe are working hard to offer a quality service everydayPlease accept our apology and hope to welcome you againBest Regards

8/10 Good

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Stayed 1 night in Sep 2019

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strange hotel that needs an update!
This hotel has probably been a classy hotel in the past but it was very quiet even for September and is in need of a major update. The location isn't great for the resort or the train station so you have at least a 20min walk. The Pizza Magma restaurant was a strange experience, I'm not sure the staff were even expecting us to come in. Also we noticed dodgy cars in the car park on a regular basis, its either a dogging site or drugs are being dealt.
Stayed 3 nights in Sep 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay, the hotel is in need of some updating, particularly the en-suites, but the friendly atmosphere generated by the hosts more than compensated.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice out of the way place quiet, clean near the beach 10 min lido & 15 min from Napoli
Stayed 4 nights in Jul 2019

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
So bad we checked out after only one night
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are not soundproof, literally listened to a guy’s conversation at 1 am. The bathroom was falling apart. I don’t know who gave this hotel 4 stars. Nothing to see around it.
Stayed 2 nights in May 2019

8/10 Good

Greg

Liked: Cleanliness, staff & service
Nice staff very friendly
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is apparently not an Accor anymore as taken over by a family over the last month. The family couldn't do enough during our stay but a few teething problems. To use pool you need special ticket for free access as now not part of Hotel. Breakfast adequate although expected better for the star rating. Don’t use the hotel taxi as mega expensive. Overall i’m sure once the family settle into a routine it will run more smoothly.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from HM on 29 Sept 2023
Dear Guest,thank you very much for taking the time to give us such a valuble review, we work hard every day in order to offer you the best service ever.We look forward to welcome you back very soon.Kind regards,Hotel Manager

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Andrea on 10 Jul 2023
Buongiorno,grazie per il Suo feedbackUn cordiale saluto

2/10 Terrible

Fredrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katastrof
Smutsiga rum med hår på golvet. Ingen frukost som utlovat. Dåligt bemötande av personalen, fick känslan av att de inte ville vara där. Hotell med 4 stjärnor men borde ha 2, undrar hur detta gått till.
Stayed 1 night in Jul 2022

6/10 Okay

Ankie

Stayed 1 night in Jul 2022

6/10 Okay

henrik

Disliked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Myriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tutto ok, posizione e panorama unici, bello il viale di ingresso. Buon cibo.
Stayed 1 night in Apr 2022

8/10 Good

Eugenio Di

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

Anna Rita

Stayed 1 night in Feb 2022

2/10 Terrible

Gema

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service au top!
Le personnel est incroyable ! D’une gentillesse extrême! Qui rend votre séjour parfait. Pour le reste la literie est raisonnable. La propreté des chambres au rdv. En plus il y a un parking à disposition avec plein de place.
Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, camere pulite e comode. Personale squisito. Migliorabile la parte dolce della colazione.
Stayed 5 nights in Sep 2019

10/10 Excellent

Grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Très bon séjour, personnel accueillant et familiale. Hôtel situé au calme et à proximité du centre de torre del Greco.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Dommage que la piscine n etait pas ouverte après 17;30 pour les clients de l hôtel La photo porte à confusion Je m attendais à avoir la piscine à l hôtel L étatde la salle de bains n était pas conforme à la catégorie 4 étoiles de l hotel
Stayed 3 nights in Aug 2019

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustige ligging. Goede prijs/kwaliteit
Goed hotel, van 1986 dus een beetje gedateerd maar doen hun uiterste best. Ondanks de goede intenties blijft Engels meestal een probleem. Ligging rustig maar voor uitstappen telkens taxi nemen of 20 min te voet naar circumvesuviana. Zwembad op zondag niet toegankelijk.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
God service, men dårlig frokost.
Hotellet ligger 2,7 km fra jernbanestasjonen, i åsen nedenfor Vesuv. Det er vanskelig/umulig å få tak i taxi i Torre del Greco. Området rundt hotellet har kun et par pizzarestaurant og ingen butikker. Men beliggenheten er et fint utgangspunkt for turer til Vesuv og Pompeii. Svømmebassenget som er avbildet i annonsen er offentlig og det kan være folksomt der. Det er gratis inngang for hotellets gjester. Rommene er rene og helt ok, men kan trenge en oppgradering. Frokosten var elendig, trolig den dårligste vi har fått på noe hotell noen gang. De ansatte snakker godt engelsk og gir god service.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Wir hatten bezüglich eines Transfers angefragt. Daraufhin haben wir lediglich einen Verweis bekommen ein Taxi zu nehmen für 50 bis 70 Euro. Wir haben uns dann zum Glück für eine bessere Unterkunft Lincanto entschieden. Da gab es einen super Service..
Stayed 3 nights in Jul 2019

10/10 Excellent

Rudolf, Winterbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auf zum Vesuv
Very friendly and helpful personal. Antonio der Barkeeper verbreitet gute Laune.
Stayed 2 nights in Jun 2019

10/10 Excellent

Giuseppe

Liked: Property conditions & facilities, room comfort
Pinauth 77
Tutto molto bello
Stayed 4 nights in Apr 2019

8/10 Good

Tissot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trés bien placé pour visiter Pompeî, Herculanum
Hotel agréable, dans un jardin magnifique. Bon petit déjeuner dans une jolie salle à manger. Un grand parking à disposition.