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Reviews of Livermead Cliff Hotel

3 out of 5
Livermead Cliff Hotel
Torbay Road, Sea Front, Torquay, England

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 142 reviews" "
Rating 8 - Good. 45 out of 142 reviews" "
Rating 6 - Okay. 32 out of 142 reviews" "
Rating 4 - Poor. 11 out of 142 reviews" "
Rating 2 - Terrible. 13 out of 142 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely brilliant 👏
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicola

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Staff friendly & accommodating. Dog friendly.
Stayed 1 night in Mar 2024
Response from Kerry on 28 Mar 2024
Thankyou for your comments, we look forward to welcoming you again in the near future.Kind RegardsReservations Manager

2/10 Terrible

Louise

Business traveller
Disliked: Cleanliness, property conditions & facilities
Disappointed shall not return
I was disappointed to find that the gym and pool which is listed as provided was only at the sister hotel across a busy main road. There was also a lot of noisy construction. The Wi-Fi was terrible so had to use my personal hot spot-not great as I needed to work from my room. The staff however were really nice . The hotel is very dated
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Stayed 1 night in Feb 2024

10/10 Excellent

Cassandra

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Enjoyed our stay Very clean and tidy Food good Service excellent Would go back
Stayed 1 night in Nov 2023

8/10 Good

leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Amazing hotel over looking the sea, in need of a little facelift. Overall a pleasant stay
Stayed 1 night in Sep 2023
Response from Kerry on 8 Oct 2023
Thankyou for you feeback, we are glad you enjoyed your stay with us.We hope to see you again in the near future.Reception

6/10 Okay

Virginija

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very dirty windows in the room. Not properly working shower, somebody smoking weed and cigarettes outside and smoke got into the room, issues with getting a parking space. Very old style hotel, noisy street nearby, would not return.
Response from Reservations on 29 Aug 2023
Sorry you were disappointed with your stay, although I would like to add that if you were unhappy with your room you could of asked to change rooms and we would of tried our best to rectify this for you.

10/10 Excellent

Zohour

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with a beautiful view. The staff was very friendly and accommodating.
Stayed 1 night in Aug 2023
Response from Reservations on 29 Aug 2023
Thankyou for you kind words, we are glad you enjoyed your stay with us.We hope you will come and stay again soon.Kind RegardsFront of House Manager

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in Feb 2023

2/10 Terrible

Nickolas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The room was warm for a cold winters day.
Stayed 1 night in Feb 2023
Response from Reservations on 23 Feb 2023
Thankyou for your feedback, we hope to see you again soon.

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for!
Hotel is very cheap and you get what you pay for. Great position on sea front about a mile from the town. Needs a serious refurbishment reminded me of 1960s biarding house
Stayed 2 nights in Jan 2023
Response from Reservations on 23 Feb 2023
Thankyou for your feedback we do appreciate it, and hope to see you again in the near future.

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
Stayed 1 night in Dec 2022

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Loved everything min of it staff very friendly and helpful one staff member went out of her way for family member who wasn’t feeling very well we had amazing brows from our room comfy night sleep warm An welcoming
Stayed 1 night in Dec 2022

4/10 Poor

Ian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Rooms and breakfast over priced. Rooms are small and poky. Carpet bubbling which was not good as partner uses walking stick. Unable to park in hotel parking had to park on sude street.
Stayed 1 night in Sep 2022

2/10 Terrible

Hayley

Stayed 1 night in Jul 2022

4/10 Poor

Philip

Travelled with family
Disliked: Property conditions & facilities, room comfort
Great views sad building :(
The hotel has a great location but needs knocking down or a complete update/revamp.
Stayed 1 night in Dec 2021

4/10 Poor

Vivianne

Travelled with family
Disliked: Property conditions & facilities
Arrived at the hotel no available parking so had to park in front of No parking sign was told by quite a grumpy receptionist that is was ok to park there as long as we weren’t blocking any other cars!? Hotel is in desperate need of updating, feels like back to the 90’s. Room was noisy from the corridor, people walking past on the creaky floorboards and you can hear what they are talking about, the room was ridiculously hot and small for a family room, we had a road side room, and as it was so hot we had to have the window open with cars zooming by constantly as on a main road into Paignton, not ideal so none of us had any sleep! Chose to eat out as the Menu was not very appetising, came back and a few parking spaces had become available, the hotel does not take any responsibility for any damage to the cars, we noticed someone had scraped the front of our car the next day! Breakfast in the restaurant was not good either, ordered a full English, asked for beans in a separate bowl which I gave to my husband and burnt my hand by lifting it off my plate, was not advised the plates were hot! Member of Staff came over and gave me some ice for the burn. The breakfast itself, well, the bacon was like it had been boiled, completely white not crispy, sauté potatoes were soggy and looked black, sausage and mushrooms were just standard, very disappointing stay and safe to say we will definitely not stay again.
Stayed 1 night in Dec 2021

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Awful. Paper thin walls, I could everything being said in the room next door and they weren’t in anyway being particularly loud. No hot water in the evening. Water in the shampoo bottle. Used soap in shower soap dish.
Stayed 1 night in Dec 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sea view with large terrace leading out from bedroom. Breakfast was good. Free parking.
Stayed 1 night in Dec 2021

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break from the humdrums of life
Nice welcome,clean and covid rules in place,service and staff polite.
Stayed 1 night in Dec 2021

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location.
We enjoyed our stay. Staff were very helpful and approachable. The rooms were comfortable and seemed recently refurbished. The food in the restaurant for breakfast and dinner was good, fairly expensive for dinner. The bar food was also good and better value. Views from the dining room and, especially, the bar were very good and it was lovely to walk out onto the terrace to look at the bay. On the down side, we had asked for an accessible bathroom for my elderly mother-in-law. The only real accessible feature was the walk-in shower. For example, there were no grab rails which are an easy to fit aid that are both practically helpful and give confidence to those who may be a bit unsteady on their feet, or need to grip something to help them stand up. I think the hotel should be more open about its limited definition of “accessible”. Fortunately, we had brought with us equipment that mitigated this.
Stayed 4 nights in Oct 2021

6/10 Okay

Jeremy

Stayed 4 nights in Sep 2021

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, room comfort
Thoroughly enjoyed our holiday. Hotel location on the beach is superb. All staff and restaurant food were exceptional.Our room was rather small, worn carpet and chairs should be replaced,however everything worked ok and the room was satisfactorily cleaned every day and the beds were comfortable.We will visit this hotel again but will try to book a larger sea view room.
Stayed 5 nights in Sep 2021

8/10 Good

Philip

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staff were very friendly and helpful and very attentive
Stayed 3 nights in Sep 2021

10/10 Excellent

Carole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room funishings a little dated but eveything worked fine. Bed could have been a little more comfortable. View from the room was outstanding, right across the bay towards the harbour, beautiful.
Stayed 2 nights in Aug 2021

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff brilliant, hotel old and dated
Hotel is dated and needs a refurbishment, couldn't work out how to use the shower. Restaurant prices are expensive. However, the staff are brilliant, very friendly and helpful. Overall enjoyed our stay because of them.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveller_Family
Amazing , loved the room and the service , would love to visit again.
Stayed 4 nights in Aug 2021

6/10 Okay

Sara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Grubby dated hotel
Very dated hotel 30 minute walk to to Torquay extortionate prices for food beds all clean but dust everywhere just a disappointment for so much money wouldn’t stay again oh and if you fancy staying in bed after 7-730 forget it grass cutting and the road very noisy we had a sea view and still heard the road!
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lift was a total joke. You had to hold the door open, hold the gate open and then get into a lift the size of a cupboard. Certainly not big enough for a wheelchair.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely seaviews. Very noisy room overlooking main road and car park.
Stayed 3 nights in Jun 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sea side experience
Excellent hotel good service good food friendly hotel some refurbishment needed but not too much to ruin its traditional holiday be seaside feeling
Stayed 4 nights in Jun 2021

6/10 Okay

Thierry

Travelled with family
Disliked: Property conditions & facilities
Old, tired hotel
Certainly not worth £213! Old, tired hotel. I would suggest that the hotel manager takes a shower in room 28 and let us know what he/she thinks...
Stayed 1 night in Jun 2021

8/10 Good

ALENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service
Check in was not good as we were not registered on the system by yourselves. When chatting with other guests who had booked directly with the hotel we found we had paid over the odds for the same stay.
Stayed 2 nights in Oct 2020

8/10 Good

Georgina, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal for us as even though a 25 minute walk to Torquay we enjoy exploring the other local areas. The view from the bedroom was lovely and didn't regret paying that little extra for a sea view. The only downside was that the shower water was only ever luke warm. The staff were very professional, helpful and friendly. They took the precautions due to the pandemic very seriously.
Stayed 5 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service and location. As all other reviews, hotel needs updating and the windows need a good clean.
Stayed 2 nights in Oct 2020

4/10 Poor

Robin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overpriced, outdated and uncomfortable
For £60 this would have been fine. However, I paid £140 for a room with no breakfast included (and also would’ve charged extra for a kettle, tea bags and instant coffee). I genuinely don’t think that the room has been refurbished in the 21st century - it was awful. Room was incredibly stuffy and had to have windows wide open, which was far from ideal when overlooking a busy A road. Mattress was knackered as were pillows too! That said, staff were friendly and service was fine.
Stayed 1 night in Sep 2020

8/10 Good

Warren

Liked: Staff & service
Tired hotel with good views, breakfast and service
We were lucky enough to have sunny mornings on each of our 3 days at the hotel, so were able to enjoy the tasty breakfast outside with the nice sea view. Our room however was small, stuffy and basic and looked out into the car park. No daily clean due to Covid. The Interior of the hotel itself Is clean but in need of renovation. The staff however were very good and we felt well looked after. The car park can get over full so you have to park in the hotel over the road sometimes. I was able to swim in the sea directly from the hotel each morning. And we even saw a seal swim past during breakfast. All in all, a decent base to explore the area and a nice breakfast experience to set you up for the day (especially if you can have it outside in the sun). Try and get the sea view and make sure you add breakfast when you book!
Stayed 3 nights in Sep 2020

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel
Everything was great, however, most of the double glazed windows failed,also it just needs a upgrade with wooden windows. Will be back soon. Thanks
Stayed 2 nights in Sep 2020

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is somewhat dated and in need of refurbishment. The room was noisy due to the level of traffic outside so we couldn’t open the window which meant that it was also far too hot
Stayed 2 nights in Sep 2020

8/10 Good

C, London

Travelled with family
Liked: Cleanliness, staff & service
The service and the attention we received from the staff was amazing. Really friendly and thoughtful. The location was beautiful and the outdoor seating area was wonderful. The Hotel itself is very dated and could do with new furniture and decor, lots of chairs were threadbare.
Stayed 4 nights in Aug 2020

10/10 Excellent

Limosh

Stayed 3 nights in Aug 2020

8/10 Good

Darren, London

Travelled with family
Liked: Cleanliness, staff & service
Hotel was clean and service was good, Views are excellent however they charge for tea and coffee in the rooms which was a bit of a negative.
Stayed 1 night in Aug 2020

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort
not recommended
Just very disappointed that the pictures did not reflect the room. Very poky, more what you would expect of a student bedsit than a 3-star hotel. I was too big for the bed, which had a depression in it.
Stayed 1 night in Aug 2020

6/10 Okay

KBrown, West sussex

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very outdated, in urgent refurbish . Need touch of modernism.
Stayed 3 nights in Aug 2020