Property entrance

Reviews of APA Hotel Hatchobori Eki Minami

3 out of 5
APA Hotel Hatchobori Eki Minami
1-14-7, Shintomi, Chuo-ku, Tokyo, Tokyo-to

Reviews

7.8

Good

Rating 10 - Excellent. 179 out of 648 reviews" "
Rating 8 - Good. 282 out of 648 reviews" "
Rating 6 - Okay. 139 out of 648 reviews" "
Rating 4 - Poor. 32 out of 648 reviews" "
Rating 2 - Terrible. 16 out of 648 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a necessary bonus that they held my luggage after checkout. It enabled me to enjoy my afternoon
Stayed 2 nights in Apr 2024
Response from NISHINO/ Reception on 23 Apr 2024
Thank you very much for staying at APA Hotel Hatchobori Station South.As you mentioned, we can keep your luggage after check-out during the check-out day.Thank you for taking time out of your busy schedule to write this message.We look forward to serving you again.

10/10 Excellent

Tillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 6 days in Japan I finally got a full nights rest here. Throughly enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from NISHINO/ Reception on 31 Mar 2024
Thank you for staying with us here APA HOTEL〈Hatchobori-Eki-Minami〉.We are very pleased to hear that you had a pleasant stay with us.Thank you for taking time out of your busy schedule to write us.We all look forward to welcoming you again.

10/10 Excellent

Yaslin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception desk staff was always helpful and kind
Stayed 6 nights in Nov 2023
Response from Receptionist ISO on 30 Nov 2023
Thank you for staying with us here, APA HOTELHatchobori Eki Minami.We appreciate your great reputation.We look forward to seeing you someday.Best regards,

10/10 Excellent

WOONG

Stayed 3 nights in Oct 2023
Response from Front Desk JINGU on 2 Nov 2023
Thank you very much for staying at APA Hotel Hatchobori Eki Minami. Thank you again for choosing our hotel among many others. We are very honored to receive such a high evaluation from our guests. We look forward to welcoming you again. Thank you very much for taking the time to write us.

10/10 Excellent

CHUN TING

Stayed 2 nights in Oct 2023
Response from Front Desk Nagasawa on 1 Nov 2023
Thank you very much for choosing APA Hotel Hatchobori Station South. We are glad to hear that you were satisfied with your stay. All of us at APA Hotel Hacchobori will continue to make every effort to satisfy our guests. We look forward to welcoming you again.

10/10 Excellent

Sabrina

Stayed 3 nights in Oct 2023
Response from フロント 神宮 on 18 Nov 2023
この度は〈アパホテル八丁堀駅南〉にご宿泊いただき誠にありがとうございます。数あるホテルの中から当館をお選びいただき重ねて御礼申し上げます。お客様から高評価を賜りスタッフ一同大変光栄に存じます。お客様のまたのご来館を心よりお待ち申し上げます。貴重なお時間の中ご投稿いただき、誠にありがとうございます。

6/10 Okay

Toshihiko

Stayed 1 night in Oct 2023
Response from フロント 長澤 on 26 Oct 2023
この度はアパホテル〈八丁堀駅南〉をご利用いただきまして誠にありがとうございます。お時間割いてのご投稿、重ねて御礼申し上げます。またお死角にお越しの際は是非当ホテルをお選びいただけますと幸いです。お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Strong, Blaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on business and stayed here for 4 days. It was perfect for me. The rate was very reasonable and clean.
Stayed 4 nights in Oct 2023
Response from Front Desk Nagasawa on 22 Oct 2023
Thank you very much for choosing APA Hotel Hatchobori Station South. We are very pleased to receive your compliments on our accessibility and service. As you mentioned, our hotel is located a 2-minute walk from the nearest Hacchobori Station, which is convenient for both business and leisure travelers. We will continue to strive to improve our services with the encouragement of your words of praise.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at an APA branded hotel before and this one did not disappoint. It was clean and quiet. The room was small, but the space was used efficiently. The hotel had a breakfast option that was very affordable and the food was good! The property was close to the metro and to the Ginza and Tsukiji shopping and dining options.
Stayed 6 nights in Oct 2023
Response from Front Nagasawa on 8 Oct 2023
Thank you very much for staying at APA Hotel Hatchobori Eki Minami. We are honored that your stay with us was highly evaluated by our guests. We are also happy to hear that you enjoyed your stay with us. We will continue to work hard every day to provide even better service, encouraged by your words of praise. We hope that you will choose our hotel again when you come here again. We look forward to seeing you again.

4/10 Poor

Henrietta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was assigned to second floor or the hotel for 2 nights stay, the corridor is always filled with used/ unused bedsheet and hotel room supplies - daytime and nighttime - looks like it’s their storage floor. There are staff walking around and closing doors hardly even at 2am and it’s very noisy. Staff are not so polite. The district is ok though with convenient stores, subways and restaurants in walkable distance. Would not come again for sure.
Response from Front Desk Nagasawa on 8 Oct 2023
Thank you very much for staying at APA Hotel Hatchobori Ekiminami. We apologize for any inconvenience and discomfort caused to you during your stay. Regarding the mess in the corridor, we will talk to our staff about cleaning the corridor at night, and while keeping it tidy, we will take care not to disturb our guests and avoid causing any discomfort. We have tried to minimize the footsteps of our staff as much as possible. We ask for your understanding and cooperation as we make rounds to provide security in the building as well.

8/10 Good

DEBORA

Stayed 3 nights in Oct 2023
Response from フロント 廣瀬 on 7 Oct 2023
この度はアパホテル〈八丁堀駅南〉にご宿泊頂き誠にありがとうございます。また、お忙しい中ご投稿頂きありがとうございます。お客様から高い評価を頂き嬉しく存じます。お近くにお越しの際は是非また当館をご利用頂ければ幸いでございます。

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy check in. Staff very friendly
Stayed 3 nights in Sep 2023
Response from Front Desk Nagasawa on 8 Oct 2023
Thank you very much for choosing APA Hotel Hatchobori Station South. We are pleased that you were satisfied during your stay with us. Our hotel has been well received by many guests because of its proximity to the station and various tourist attractions. We hope you will choose our hotel again when you come back for sightseeing. We are also honored to receive compliments from our staff. Encouraged by your kind words, the entire staff will continue to strive to improve our services. We thank you from the bottom of our hearts for taking the time in your busy schedule to write this message. We look forward to serving you again.

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
Great place to stay!
Stayed 2 nights in Sep 2023
Response from Yamauchi on 30 Sept 2023
Thank you for staying with us here APA HOTEL〈Hatchobori-Eki-Minami〉.The Management and Staff would like to thank you for the wonderful comments.We look forward to your next visit.

8/10 Good

MIDORI

Stayed 1 night in Sep 2023
Response from フロント 神宮 on 1 Oct 2023
この度はアパホテル〈八丁堀駅南〉にご宿泊いただき、誠にありがとうございます。数あるホテルの中から当館をお選びいただき重ねて御礼申し上げます。またお近くにいらした際は是非当館をご利用くださいませ。貴重なお時間の中ご投稿いただき誠にありがとうございます。

2/10 Terrible

Joseph

Disliked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Front Desk Nagasawa on 17 Aug 2023
Thank you very much for choosing APA Hotel Hatchobori Station South. We would also like to thank you for taking time out of your precious time to write us. We are very sorry to hear that you were not satisfied with your stay at APA Hotel Hacchobori, even though you chose one of our many hotels. We will do our best to improve our service.

6/10 Okay

Tuan

Travelled with partner
Liked: Cleanliness, amenities
The hotel is located near the Hatchobori station which is convenient for those who want to use the subway and train for transportation. I booked for a double room and was given a small room with no space to put the luggage.
Stayed 2 nights in Jul 2023
Response from Mr. Nagasawa, Front Desk on 29 Jul 2023
Thank you very much for choosing APA Hotel Hatchobori Station South. We are very pleased to receive a high evaluation from our guests for your stay this time. The hotel is conveniently located close to the station and many tourist attractions in the surrounding area. The rooms are compactly designed so that guests can easily reach electrical outlets and switches while relaxing. Thank you for your understanding. We look forward to serving you.

8/10 Good

ARA

Stayed 3 nights in Jul 2023
Response from フロント 長澤 on 25 Jul 2023
この度はアパホテル〈八丁堀駅南〉をご利用いただき、誠にありがとうございます。数あるホテルの中から当館をお選びいただき、重ねて御礼申し上げます。お褒めのお言葉をいただき、スタッフ一同大変光栄に存じます。今後もより良いホテルづくりに邁進してまいります。この度は貴重なお時間を割いてのご投稿、誠にありがとうございます。

10/10 Excellent

Luke

Stayed 1 night in Jul 2023
Response from フロント 川久保 on 23 Jul 2023
この度は、アパホテル〈八丁堀駅南〉をご利用いただきまして、誠にありがとうございます。数あるホテルの中から当館をお選びいただけましたことを、重ねて御礼申し上げます。今後もお客様にご満足いただけるよう、客室の品質管理ならびにサービスの向上に努めてまいります。お客様のまたのご利用をお待ち申し上げます。

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 1 night in Jun 2023
Response from Konishi, Front desk on 24 Jun 2023
Thank you very much for your stay.We are very happy to hear your compliments.We hope you will visit us again when you come to Tokyo.We look forward to seeing you again.

8/10 Good

MINKYU

Stayed 1 night in May 2023
Response from フロント 川久保 on 24 May 2023
この度は、アパホテル〈八丁堀駅南〉をご利用いただきまして、誠にありがとうございます。また、数あるホテルの中から当館をお選びいただけましたことを重ねて御礼申し上げます。今後もお使いいただけるよう、客室の品質管理とサービスの向上に努めてまいります。貴重なお時間を割いてのご投稿ありがとうございました。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Sanith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience staying here. Would recommend this hotel to others as well. いい経験でした。推薦します。
Response from Front Desk Nagasawa on 16 May 2023
Thank you very much for choosing APA Hotel Hatchobori Station South. All of us at APA Hotel Hatchobori Station South are very pleased to hear that you had a pleasant stay with us during your stay.Encouraged by your compliments, we will continue to work as one to improve our services. Thank you very much for taking time out of your busy schedule to write us. We sincerely look forward to your return visit.

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Friendly efficient staff, very clean hotel.
Stayed 1 night in May 2023
Response from NAGASAWA on 14 May 2023
Thank you very much for choosing APA Hotel Hatchobori Station South. All of us at APA Hotel Hatchobori Ekiminami are very pleased to hear your kind words of praise. We are very happy to hear that you had a pleasant stay with us during your stay.Encouraged by your compliments, we will continue to make concerted efforts to improve our services. Thank you very much for taking time out of your busy schedule to write us. We sincerely look forward to your return visit.

8/10 Good

TSUYOSHI

Stayed 2 nights in May 2023
Response from フロント 長澤 on 14 May 2023
この度はアパホテル〈八丁堀駅南〉をご利用いただきまして誠にありがとうございます。ご滞在中は、快適にお過ごしいただけたようで、スタッフ一同大変嬉しく思います。今後もお客様のお褒めの評価を励みに、スタッフ一丸となってサービス向上に努めてまいります。お忙しい中でのご投稿、誠にありがとうございました。お客様のまたのご来館を心よりお待ち申し上げております。

6/10 Okay

misuzu

Stayed 1 night in Apr 2023
Response from フロント 川久保 on 21 Apr 2023
この度は、アパホテル〈八丁堀駅南〉をご利用いただきまして誠にありがとうございます。数あるホテルの中から当館をお選びいただけましたことを重ねて御礼申し上げます。今後も、お客様にお泊りいただけるよう客室の品質管理とサービスの向上に努めてまいります。貴重なお時間を割いてのご投稿ありがとうございました。

10/10 Excellent

Chantalle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quick place to lay your head at night, this place is great for it. Staff were very kind, and even called us a taxi when we requested. Rooms are small, but that is something to expect in Tokyo.
Stayed 1 night in Apr 2023
Response from Toyofuku, Front desk on 9 Apr 2023
Thank you very much for choosing APA Hotel Hatchobori Ekiminami. All the staff at APA Hotel Hatchobori Ekiminami is very pleased to receive your kind words of praise. Please stop by our hotel again when you are in the neighborhood. We look forward to welcoming you back.

10/10 Excellent

Angalynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and breakfast was delicious
Stayed 1 night in Mar 2023
Response from Hatano, Front desk on 28 Mar 2023
Thank you very much for choosing APA Hotel Hatchobori Ekiminami. All the staff at APA Hotel Hatchobori Ekiminami is very pleased to receive your kind words of praise. At the restaurant "PIZZAERIA LUCIA" on the first floor of the hotel, we recommend the open barracuda from Miura Fishing Port and the kama-age shirasu directly shipped from Kamakura, which have been well received by many of our guests. Please stop by our hotel again when you are in the neighborhood. We look forward to welcoming you back.

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the Basics
We booked here to be near the train station to go to Nagoya the next day. Rooms are basic and just what you need, nothing else. Clean.
Stayed 1 night in Dec 2022
Response from Kobayashi, Front desk on 22 Mar 2023
Thank you for staying with us at APA Hotel〈Hattyoborieki-minami〉.We are very pleased you can feel relaxed in our room.We appriciate if you come again.

8/10 Good

Daisy Suk Wah

Stayed 1 night in Mar 2023
Response from Kobayashi, Front desk on 18 Mar 2023
Thank you for staying with us at APA Hotel 〈Hattyoborieki-minami〉. We are very glad to receive a good review from you.We are looking forward to seeing you again.

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed in smoking room (didn’t realize when I booked it) so the smoke smell in the room was not pleasant, but that was my fault on booking. Staff was not able to move me to a non smoking room due to hotel being at capacity. Overall the cleanliness and location were good, no complaints. Be careful not to mistake this location with another APA hotel a couple minutes walk away.
Stayed 2 nights in Feb 2023
Response from Kobayashi, Front desk on 20 Feb 2023
Thank you for staying with us at APA Hotel 〈Hattyoborieki-minami〉,and we are very glad to your review. However we are sorry not to be able to change your room to non-smoking room.We will make effort to satisfy the customors again.Thank you for your review.

10/10 Excellent

JUNYA

Stayed 2 nights in Feb 2023
Response from フロント 小林 on 12 Feb 2023
この度はアパホテル〈八丁堀駅南〉にご宿泊いただき誠にありがとうございます。また、この度のご宿泊にご満足いただけたようで、スタッフ一同大変嬉しく存じます。今後もお客様に快適にご宿泊いただけますよう努めてまいります。お客様のまたのご来館をお待ちしております。

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Hotel room is small but honestly just fine if you plan to spend most of your day out and about. Desk is solid for working in the hotel if needed. There are PLENTY of outlets and USB ports for charging, and plenty of different lighting options. They also include everything you'll need in the bathroom including razors, toothbrushes, toothpaste, q tips, etc. It's also a 5 minute walk from the nearest train station!
Response from HOKIYAMA on 18 Jan 2023
Thank you for your reservation at APA HOTEL〈HATCHOBORI-EKIMINAMI〉.We are happy to hear that you had a pleasant stay at our hotel. You are right, our hotel is easily accessible and close to the station. And our rooms are equipped with many high quality amenities. We hope you will visit our hotel again when you come back to the area. Reception

10/10 Excellent

Yuji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs during check-in were really nice and helpful.
Response from Kobayashi, Front desk on 9 Jan 2023
Thank you for staying with us at APA Hotel〈Hattyoborieki-minami〉,and we are very glad because you praise us about our behavior.We appriciate if you come to our hotel again.Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Consistently APA
Its APA hotel so you can expect constancy. A great cheap place to stay in Tokyo or anywhere you are traveling. Always clean, comfortable and easy. My one and only complaint is how terrible the pillow is.
Stayed 2 nights in Aug 2022
Response from Receptionist ISO on 10 Sept 2022
Dear guest,Thank you for staying with us here APA HOTELHatchobori Eki Minami.It is very honord to get good reputation from you. About pillow, the original one is thin one. If there is a stock, we can rend you more thick one. Please feel free to ask us. Thank you for posting here. We look forward to serving you someday.

8/10 Good

Mai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2人で泊まりましたが ちょうどいいお部屋の広さでした。 今回は小さなカバンで行ったので ちょうどよかったですが 大きな鞄型だったりすると ひらけないかなぁというようなスペースです 満足のコンディションでした!
Stayed 1 night in Apr 2022
Response from フロント 佐藤 on 5 Apr 2022
この度はアパホテル〈八丁堀駅南〉にご宿泊いただきまして、誠にありがとうございます。ご滞在中は、快適にお過ごしいただけたようで、スタッフ一同嬉しく思います。お客様の仰る通り、当館の客室は高機能、高品質、環境対応型をコンセプトに、コンパクトな造りではありますが、各アメニティの質やお寛ぎいただきながら物に手が届く機能性を兼ね備えた客室でございます。今後もお客様にご満足いただけるよう、スタッフ一同精進してまいります。お客様のまたのご来館を心よりお待ちしております。

8/10 Good

Tsuyoshi

Stayed 1 night in Jan 2022
Response from フロント 森田 on 10 Jan 2022
この度はアパホテル〈八丁堀駅南〉をご利用いただきまして誠にありがとうございます。 お客様にご満足いただくことができ、スタッフ一同大変嬉しく思います。 今後も更にご満足いただけるサービス、接客を提供できるようスタッフ一同精進して参ります。 お客様のまたのご来館を心よりお待ち申し上げております。

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020
Response from フロント 森田 on 9 Feb 2020
この度はアパホテル〈八丁堀駅南〉にご宿泊頂きまして誠にありがとうございました。また、数あるホテルの中から、当館をお選びいただき、大変光栄でございます。 今後もお客様にご満足いただけるよう、スタッフ一同サービスの向上に努めて参ります。 この度は、お忙しい中でのご投稿、誠にありがとうございました。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is relatively small bht very clean. staff are polite and location is not bad
Stayed 1 night in Dec 2019
Response from Clark Ebina on 7 Jan 2020
Thank you for staying with us here at APA HOTEL〈Hachobori-Eki-Minami〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Dec 2019
Response from Front Ueno on 3 Jan 2020
Thank you for staying at APA Hotel Hatchobori Ekiminami. We look forward to your use again. Front Ueno

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and service, minor hotel issues
At check in they did not have my booking, but they were very helpful at finding me a room and helped me contact hotels.com to get a refund on my booking. The staff member who checked me in spoke enough English to help me, which isn't required but was nice all the same. Originally I was meant to switch rooms during my stay because of the above issues, but they managed to keep me in the same room which was awesome. Bathroom had a musty smell to it and what looked like mold in the tile grout on the walls, potentially related. Had the fan going 24/7 but the smell didn't cease. Breakfast was ¥1200 on advance or 1500 on the day, last entry at 9:00 so if you want a sleep in you're out of luck. Hotel is close to various stations, including JR (Keiyo line) and the non-JR subways. One stop from Tokyo station. There is some traffic noise that gets in, not horrific levels but noticeable if your room is otherwise quiet. Sirens go by pretty frequently (or at least they did for the duration of my stay) but they were muffled enough that they didn't wake me, were just noticeable when I was still awake. All in all a nice hotel to stay at, there are some minor cosmetic issues like stained/peeling wallpaper in places but it seems clean (other than the potential mold in the bathroom), the location is convenient, and the staff are super friendly and helpful.
Stayed 5 nights in Dec 2019
Response from UENO on 23 Dec 2019
Thank you for staying at APA Hotel . We are pleased with our customers and all the staff are happy. In addition, the parts that the customer is concerned about will be improved by the staff from now on. We look forward to using it again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3min from subway Hatchobori. Exit A2, use the elevator then turn right. saw Lawson at the opposite side, turn right, walk a few steps.
Stayed 2 nights in Dec 2019
Response from Clark Ebina on 15 Dec 2019
Thank you for staying with us here at APA HOTEL〈Hachobori-Eki-Minami〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019
Response from フロント 植村 on 16 Dec 2019
この度はアパホテル〈八丁堀駅南〉にご宿泊いただきまして誠にありがとうございます。 お客様のまたのご来館をスタッフ一同心よりお待ち申し上げます。

2/10 Terrible

M

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff attitude was terrible. When I checked in the younger staff was very nice, but the other one was so terrible. When I asked question about APA card he seemed to be very annoyed. The worst experience I have had in APA. Never use that place again.
Stayed 1 night in Nov 2019
Response from UENO on 24 Nov 2019
Thank you for staying at APA Hotel . However, we are very sorry for the unpleasant feelings of our customers. In the future, this will be the content and guidance. Thank you very much for your busy posts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Clark Morita on 5 Nov 2019
Thank you for staying with us here at APA HOTEL〈Hachobori-Eki-Minami〉and your kind review. We look forward to welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from フロント 佐藤 on 27 Oct 2019
この度はアパホテル〈八丁堀駅南〉にご宿泊頂きまして誠にありがとうございます。また、数あるホテルの中から当館をお選び頂き大変光栄でございます。今後もお客様にご満足頂けるよう、スタッフ一同精進して参ります。 お客様のまたのご来館を心よりお待ち申し上げております。

8/10 Good

Thanh

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our fridge still had food and drinks from last customers. Other than that everything was good.
Stayed 3 nights in May 2019
Response from Clerk Sawaki on 29 May 2019
Thank you for staying with us here APA HOTEL〈Hachobori-Eki-Minami〉and your review. We are sorry that we let you down and did not meet your expectations. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Always Good!
APA hotels always offer good service and clean, comfortable rooms. Of course the rooms are small — it’s Japan! But they do need to get better pillows than the semi-traditional Japanese, flat pillows.
Stayed 5 nights in May 2019
Response from clerk Horikawa on 23 May 2019
Thank you for staying with us here at APA HOTEL〈Hachobori-Eki-Minami〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from フロント 植村 on 13 Jun 2019
この度はアパホテル〈八丁堀駅南〉をご利用いただきまして誠にありがとうございます。 お客様のまたのご利用をスタッフ一同心よりお待ちいたしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from フロント 小山 on 3 May 2019
この度はアパホテル〈八丁堀駅南〉をご利用頂きまして誠にありがとうございます。 お客様のまたのご来館を心よりお待ち申し上げております。

8/10 Good

ALOK KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Mar 2019
Response from Morita on 18 Mar 2019
Thank you for staying with us here APA HOTEL〈Hachobori-Eki-Minami〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Zavvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
APA satisfied me in both Tokyo and Sapporo
Only to realize the do-not-disturb sign was a magnet stuck on the door on check-out day, so service cleaned our room everyday with complimentary bottled water on 2nd day onward. Room is not too spacious but expected as Tokyo size; all in-room amenities were available; easy check-out. Spoiler: I had another APA hotel in Sapporo on the same vacation trip, also satisfied, will definitely book APA again on future Japan trip.
Stayed 8 nights in Jan 2019
Response from Clerk:Sawaki on 29 Jan 2019
Thank you for staying with us here APA HOTEL〈Hachobori-Eki-Minami〉and your kind review. We look forward to welcoming you back soon.