Sauna, hot tub, steam room, body treatments, body wraps, facials

Reviews of Hilton Tallinn Park

4 out of 5
Hilton Tallinn Park
Kreutzwaldi 23, Tallinn

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 35 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Office Supervisor on 12 Apr 2024
Dear Valued Guest,Thank you for taking the time to rate your stay with us. We're pleased to see that you had a positive experience during your time at our hotel. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future.Best Regards,Front Office TeamHilton Tallinn Park

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, high standards, great staff
Stayed 3 nights in Jan 2024
Response from Front Office Manager on 4 Mar 2024
Dear SteveThank you ever so much for the kind words. We are happy your stay was up to our high standards. We hope to see you back again soonHilton Tallinn Park

10/10 Excellent

Olli

Liked: Cleanliness, staff & service, property conditions & facilities
Huipputason hotelli niin henkilökunnan kuin ambientin osalta. Huoneet todella miellyttyvät! Meille tärkeää: loistavat tilat garagessa omalle autolle!
Stayed 1 night in Jan 2024

10/10 Excellent

ANIL

Stayed 2 nights in Jan 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Heiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Fiona Catriona

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall, the stay and staff were exceptional. The only negative was that the spa was so busy. There are no hangers in the spa, so everyone ramages to put their towels/robes on a lounger making it unavailable for others whilst using facilities. You end up with lots of people in the pool and lovely sauna and steam room but no space to sit and relax because everyone’s things are there. Really you have to aim for 9-10 am to have a peaceful and relatively empty time there. Once 10 am hits it’s a constants flux of people until 9pm. Apart from that it was a great stay and would come again, just some room for improvement.
Stayed 5 nights in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura at the front desk was beyond helpful, she helped find department store nearby to buy luggage as mine was lost by airline. She also recommended a bookstore that had English language books, so I was able to stock up for flight home. She was very knowledgeable about the area and hotel services.
Stayed 3 nights in Dec 2023

4/10 Poor

Nauman

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 16 Dec 2023
Dear valued guest.Thank you for choosing Hilton Tallinn Park and for taking your time giving us your feedback. I am sorry to note you did not enjoy your stay to the fullest and that you rated our cleanliness and property conditions with a low score. We sincerely appreciate your feedback; this gives us the opportunity to improve, and we hope you will give us another opportunity to show we can do better. Kindest regards,Front Office Team

10/10 Excellent

Azra

Stayed 3 nights in Dec 2023

8/10 Good

Jack

Stayed 3 nights in Aug 2023

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what an absolutey Perfect stay. the classiest, kindest hotel team anywhere, everyone makes you feel welcome, the moment you walk in. the kindness of every person in the hotel coupled with their world class proffesionalism, invited you to rest. to work in a lovely enviroent. Bravo.
Stayed 1 night in Oct 2023
Response from Front Office Manager on 6 Nov 2023
Dear Ross, Thank you for sharing your wonderful experience at our hotel. We are truly thrilled to read your kind words and learn that your stay with us was absolutely perfect.Your compliments about our hotel team being the classiest and kindest are deeply appreciated. We take great pride in creating a warm and welcoming atmosphere for our guests, and it's heartening to hear that our team's kindness and world-class professionalism made you feel at home from the moment you walked in.We are delighted to know that you found our hotel to be a lovely environment for both relaxation and work. Creating a comfortable and inspiring ambiance is our goal, and we're pleased to hear that we achieved this during your stay.Your feedback motivates and encourages us to continue delivering exceptional service to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding experience in the future.Bravo to you as well for being such a wonderful guest!

10/10 Excellent

Colin, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a wonderful place to stay. Staff is courteous and efficient, facilities are top notch and the spa is first class. Easy walking distance to Old Town and short Uber ride to KUMU, Kadriorg and Pirita. My first choice to stay when I return definitely
Stayed 5 nights in Sep 2023
Response from Front Office Manager on 6 Nov 2023
Dear ColinThank you very much for taking your time writing us a review. We highly appreciate the comments and are happy to hear you enjoyed your stay to the fullest. We are eagerly awaiting your return. Kindest regards,

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Kerli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Chunyi

Stayed 1 night in Aug 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly helpful and friendly!
Stayed 7 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay in spacious room, hood gym and spa facilities. The restaurant was nice but always very busy with long waits for food. Central location for walking to bus station, ferry or old town. Friendly staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upscale and beautiful.
Stayed 3 nights in Jun 2023

10/10 Excellent

Pauli

Stayed 1 night in Jun 2023

10/10 Excellent

Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful, the rooms are big, the bathroom top quality, the facilities great. One of the best hotel I stayed in Europe. It is not so close to the old city, but taxis can take there in less than 10 minutes.
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facilities with lots of entertainment with the on-site casino. Didn't have a chance to check out the spa, but hope to do so on a future visit.
Stayed 1 night in Jun 2023

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended! Wifi is amazing works for remote folks while travelling no issue doing zoom. Cleanliness is 5/5, the lobby is well designed. The staff in the frontdesk could be improve - none if the lady that helped me made me feel welcome there. I was very friendly and smiley but didnt get the same vibe. 1/5 compare to the front desk people in the hotel from Finland - Scandic Grand Hotel go Agustus! Location is good. Pool is great The tub is is amazing! Toiletries are great!!! 4.5/5
Stayed 3 nights in May 2023
Response from Anastasija - Reservation agent on 24 May 2023
Dear Joanna,Thank you for your recent stay and for finding the time to share your experience.I was very glad to see that overall we managed to meet and exceed your expectations!We are looking forward to welcoming you back! Kindest regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
there are no windows in the hotel and AC was not cooling.
Stayed 3 nights in Apr 2023
Response from Anastasija - Reservation agent on 27 Apr 2023
Dear Guest,Thank you for your recent stay and for finding the time to share your experience. I am sorry to see that we could not manage to exceed your expectations this time.Please be advised that in case of any issues or requests, our reception team is available 24/7 and will happily assist. Kindest regards,

10/10 Excellent

Siim

Stayed 1 night in Mar 2023
Response from Anastasija - Reservation agent on 22 Mar 2023
Dear Siim ,Thank you for the great rating on Hotels.com. We are glad to know you had a great experience with us and we certainly look forward to welcoming you back for another great stay! Warm regards,

10/10 Excellent

Kaia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Anastasija - Reservation agent on 22 Mar 2023
Dear Kaia,Thank you for the great rating on Hotels.com.We are glad to know you had a wonderful experience with us and we certainly look forward to welcoming you back for another great stay! Warm regards,

10/10 Excellent

Carren, Federal Way

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I would stay again in heartbeat! Staff was excellent, very helpful!!
Response from Anastasija - Reservation agent on 6 Jan 2023
Dear Carren,Thank you for the kind words and for choosing Hilton Tallinn Park! We sincerely hope we can welcome you back in Tallinn again soon! Warm regards,

10/10 Excellent

Julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff at the reception
Stayed 1 night in Dec 2022
Response from Anastasija - Reservation agent on 19 Dec 2022
Dear Julien,Thank you for your recent stay and for the positive review!I am happy to read that you enjoyed your stay and that you remained satisfied with our services and facilities. We hope to welcome you back soon! Kind regards,

10/10 Excellent

Julien

10/10 Excellent

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Hilton Tallinn Park. Staff were polite and courteous at all times and went above and beyond to cater to our needs. A very pleasant stay and we will be back.
Stayed 3 nights in Nov 2022
Response from Anastasija - Reservation agent on 21 Nov 2022
Dear Gregory,Thank you for your recent stay and for the positive review! I am happy to read that you enjoyed your stay and that you remained satisfied with our services and facilities. We hope to welcome you back soon!Kind regards,

10/10 Excellent

olga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely one of the best hotels we ever stayed in Europe. Absolutely beautiful, nicely decorated, spacious rooms, customer service, location. I stay only in this hotel when I am back to my home town. Thank you for your hospitality.
Response from Anastasija - Reservation agent on 10 Nov 2022
Dear Olga,Thank you for the great and positive rating! We are glad to know you had a wonderful experience with us and we certainly look forward to welcoming you back for another great stay! Warm regards,

10/10 Excellent

Orlando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
By far my favorite hotel. Everything was perfect, just like everytime I stay here. Love this place
Stayed 2 nights in Sep 2022
Response from Anastasija - Reservation agent on 27 Sept 2022
Dear Orlando,Thank you for your recent stay and for the positive review!I am happy to read that you enjoyed your stay and that you remained satisfied with our services and facilities. Best wishes,

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very good restaurant, but location lacked.
Stayed 1 night in Aug 2022

10/10 Excellent

Mikko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very clean hotel. Big rooms and everything works really well.
Stayed 1 night in Jul 2022
Response from Anastasija - Reservation agent on 9 Aug 2022
Dear Mikko, Thank you for your recent stay and for finding the time to score your visit. I was very glad to see that you remained highly satisfied with our services and facilities.We are looking forward to welcoming you back! Best wishes,

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Strange customer service. Everything seemed to be a problem. Was charged an extra 2 euros per person because we didn’t book breakfast at reception.
Stayed 4 nights in Aug 2022

10/10 Excellent

Nick

Stayed 1 night in Aug 2022
Response from Anastasija - Reservation agent on 4 Aug 2022
Dear Nick, Thank you for your recent stay! I am happy to see that you enjoyed your stay and we are looking forward to welcoming you back!

10/10 Excellent

Nisuta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for both short and long stays.
Stayed 25 nights in Jun 2022
Response from Anastasija - Reservation agent on 27 Jul 2022
Dear Nisuta, Thank you for your recent stay and for finding the time to share your experience. I am happy to see that you enjoyed your stay and we are looking forward to welcoming you back! Kind regards

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Anastasija - Reservation agent on 28 Jun 2022
Dear Renata, Thank you for your review. I am happy to see that you enjoyed your stay and we are looking forward to welcoming you back!

10/10 Excellent

GARY

Stayed 1 night in May 2022
Response from Reservation agent on 28 Jun 2022
Dear guest, Thank you for choosing Hilton Tallinn Park. I am very glad to see that overall we managed to meet and exceed your expectations and you scored the visit with a perfect 10. We are looking forward to welcoming you back! Kindest regards, Anastasija, Reservation agent

10/10 Excellent

Tom

Stayed 3 nights in Apr 2022
Response from Erki - Duty Manager on 10 May 2022
Dear Tom, Thank you for your recent stay and for the positive review. I am happy to see that you enjoyed your stay and we are looking forward to welcoming you back!

10/10 Excellent

Lelio

Stayed 8 nights in Apr 2022
Response from Erki - Duty Manager on 10 May 2022
Dear Lelio, Thank you for your review. I am happy to see that you enjoyed your stay and we are looking forward to welcoming you back!

10/10 Excellent

Jaakko

Stayed 4 nights in Apr 2022
Response from Erki - Duty Manager on 10 May 2022
Dear Jaakko, Thank you for your review. I am happy to see that you enjoyed your stay and we are looking forward to welcoming you back!

10/10 Excellent

Reza

Stayed 1 night in Mar 2022
Response from Erki - Duty Manager on 14 Mar 2022
Dear Reza, Thank you for a great feedback! Looking forward to welcoming you back