2 restaurants, lunch, dinner served; Chinese cuisine
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Reviews of SSL Traders Hotel

3 out of 5
SSL Traders Hotel
No.43, Jalan Medan Perwira Satu, Medan Perwira, Kamunting, Taiping, Perak

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 78 reviews" "
Rating 8 - Good. 32 out of 78 reviews" "
Rating 6 - Okay. 27 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

chiaw swee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Jill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous condition
Very unpleasant stay. Room is dated and run down. Carpet worn out. Towels were also old and stained. Will never book this hotel again.
Stayed 2 nights in Dec 2021

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good i likeit
Stayed 1 night in Feb 2020
Response from norliza on 10 Mar 2020
Dear Muhammad, Thank you for staying at SSL Traders Hotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to SSL TRADERS HOTEL Taiping. Warmest regards, The Management

8/10 Good

Suraya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in taiping 👍👍👍
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

BBOng, Pj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
car park good. tv in room need upgrade.
Stayed 1 night in Aug 2019

10/10 Excellent

Suraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

MSMS, Perak

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Hotel cannot provide receipt when booking using apps
Stayed 1 night in May 2019

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, moderately-priced room services and comfortable bed. Air conditioner is not as configurable as desired.
Stayed 2 nights in Mar 2019

8/10 Good

Komala, Sungai Buloh, Selangor

Liked: Staff & service, property conditions & facilities, room comfort
Bedsheet smells smoking smell during checking in!
Stayed 1 night in Nov 2018
Response from Chris on 22 Nov 2018
Dear Komala, It disappoints us to learn that we had missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcomings. We have definitely taken note of your comments and will relay them to the appropriate departments for improvements. We look forward to having you as our guest again soon. Warmest regards The Management

8/10 Good

JAAFAR

Good
Stayed 2 nights in Sep 2018
Response from Chris on 18 Sept 2018
Dear Jaafar, Thank you for staying at SSL Traders Hotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

6/10 Okay

Lee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Chris on 12 Sept 2018
Dear Lee, Thank you for staying at SSL Traders Hotel Taiping during your recent visit to Perak. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size
Room was a little congested
Stayed 1 night in Sep 2018
Response from Chris on 12 Sept 2018
Dear Anonymous, We thank you for the feedbacks. We have definitely taken note of your comments and will relay them to the appropriate departments for improvements. We look forward to having you as our guest again soon. Warmest regards The Management

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Back room was noisy with compressors and WiFi bad Back room was noisy with compressors and WiFi bad
Stayed 4 nights in Aug 2018
Response from Chris on 16 Aug 2018
Dear Anonymous, We thank you for the feedbacks. We have definitely taken note of your comments and will relay them to the appropriate departments for improvements. We are currently upgrading our wifi. We look forward to having you as our guest again soon. Warmest regards The Management

6/10 Okay

Muhamad Fadhil

Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast provided. The photo of the room that I get didn't same with shown in the photo booking page
Stayed 4 nights in Jul 2018
Response from Chris on 16 Aug 2018
Dear Muhamad, We thank you for the feedbacks. We do provide breakfast in the hotel. We offer different packages and some with breakfast and some without. We will look into the photo on the website. We look forward to having you as our guest again soon. Warmest regards The Management

6/10 Okay

Gaerwen, Malaysia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overall is good
Overall of the hotel room that contains two twin beds are clean, but a little bit small. However, the toilet bowl’s water kept leaking inside caused a disruption to silence during the whole night. Hopefully the hotel could repair to avoid this to happen in the future.
Stayed 1 night in Jul 2018
Response from Chris on 16 Aug 2018
Dear Gaerwen, We thank you for the feedbacks. We have definitely taken note of your comments and will relay them to the appropriate departments for improvements. We look forward to having you as our guest again soon. Warmest regards The Management

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good services from the staff and the room is comfortable. But,the breakfast menu need to be improved.
Stayed 1 night in Jun 2018
Response from Chris on 16 Aug 2018
Dear Anonymous, We thank you for the feedbacks. We have definitely taken note of your comments and will relay them to the appropriate departments for improvements. We look forward to having you as our guest again soon. Warmest regards The Management

6/10 Okay

badZ, malaysi

Senang parkir dan mudah
Mudah parkir kereta dan berdekatan dengan kedai dan shopping kompleks
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

8/10 Good

Chuy Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

FAKHRUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in May 2018

4/10 Poor

KUPPUSAMY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Hotel.com should display real experience one can expect. The room I got was without window, smelly and dirty. When I requested for upgrade the amount quoted was high. I could have got better hotels for that total price. I went to reception with my luggage and informed that I want to leave the hotel. At that point the upgrade was discounted. With that I reluctantly stayed in the hotel. The reception people were like robots. They were trained more to follow the hotel commands and control instead of listening to customer. WIFI was also not working the first day amidst 2 reminders. The next day it worked after another reminder. There were small flies on the fruits displayed for breakfast. I will not go to the hotel again and will not book through hotel.com.
Stayed 1 night in May 2018

6/10 Okay

Salrini

Disliked: Cleanliness
Cleanliness and Breakfast need to be improve
This hotel need to improve in their cleanliness. I found a lot of crockroaches in my 2 rooms. The bathroom curtain have stain and the sink also have stain. GM of the hotel should check your housekeeping department. For breakfast buffet, i would like to complaint on the food. I dont mind that u didnt served a variety of food but make sure the food that you serve is in a good quality. I found the roti canai is so hard to eat. If im a foreigner, i wont eat roti canai anymore if i have your hotel's roti canai for the 1st time when visit Malaysia.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service poor
Front office taking too long to check in. Room is too small and the bed not comfortable.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
1. walk in booking - booking include breakfast but I dont want include breakfast. I hope in the future I can Book (Walk in) without breakfast. 2. The room clean except carpet. Hotel management need to remove the old carpet and put the new carpet because the carpet look old and dirty (colour of the carpet - dark brown). 3. The wall painting also look dirty - need new paint. 4. The cleaner should not clean the room if customer did not put sign (please clean the room). 5. The breakfast - the quality of the food average. Back old days, the food was so delicious. I dont know why now the food taste terrible.
Stayed 1 night in Oct 2017

10/10 Excellent

Hafizah

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Azlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It was a nice stay.the hotel is clean,the staffs were all friendly and helpful.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Comfortable to stay
Had a wonderful stay but Internet connection were not very good, breakfast was simple and awesome
Stayed 1 night in Jul 2017

8/10 Good

MURSYIDI

Liked: Staff & service
Stayed 2 nights in Jun 2017

8/10 Good

Yong

Liked: Cleanliness, staff & service, room comfort
Overall is good. I was stayed SSL 2 years ago, seems like not many changes at the hotel. All staff are helpful & polite.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Wifi can't access all the time,it's open and not secure .
Stayed 1 night in May 2017

4/10 Poor

sam

Disliked: Cleanliness, property conditions & facilities, room comfort
Just for a sleep hotel
Breakfast buffet was not fresh and room was not properly clean

8/10 Good

Kee

Liked: Staff & service
Average
An average accommodation

8/10 Good

MOHD FARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Simple hotel
Just average hotel, staff very good and friendly, but breakfast is really terrible and without any choice. Room very small

8/10 Good

Teoh

Liked: Staff & service
Great for short stay
Room was small but acceptable, working well mini fridge, hot water shower, air-con and etc... giving twin bed that make not so comfortable and only 3 pillow given and it was too soft. Good location as nearby town area and many local attraction, free parking available but if there are any function in the hotel, might be out of parking as they do not make any reserve for hotel guest (only VIP will do), might need to park far away from hotel entrance and it look very darker at night (no light).

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It is a decent hotel. Nice clean and comfortable rooms. Location is okay, it's about 8km from taiping town. There are shops around it, so it's convenient if need to get some snacks or drinks. there's a mamak shop too.

6/10 Okay

Verified traveller

Disliked: Staff & service
Front Desk Staff not friendly.
Facilities ok, front desk staff should be more courtesy n friendly. 1st impression is important to make guest pleasant and having nice experience.

8/10 Good

Audrey Teh, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall above average.
If really want to comment it will be no shower screen provided in the bathroom only curtain hence each time after shower the bathroom is quite damp.

8/10 Good

Mohd Ezuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hasnul Hakimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great stay

6/10 Okay

Verified traveller

Near to Aeon Taiping
Overall is good, 2 time's check into SSL., breakfast is nice. Will visit again in further.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Located in center town
Overall was okay but breakfast no so good..nearby to town and ease to find attractive places

6/10 Okay

sco, Seremban

Liked: Staff & service, property conditions & facilities
Not convenience to those without own transport.
The hotel is out of town center and is not supported with eateries. Can be inconvenience to guest without own transport. Need to improve on room cleanliness especially things like pillow case and bed sheet. Excellent WiFi service compared to 3 star hotel in small town. Staff are friendly and overall service meet the standard of 3 star hotel.

6/10 Okay

Jai, My

Liked: Cleanliness, property conditions & facilities, room comfort
So so
Just nice... but not really welcoming... so so, what else, to say...

10/10 Excellent

Hoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, clean and relax

8/10 Good

byetzhourha, kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in..ample parking.. 10mins away from the hustle n bustle of taiping town. Clean n spacious room. Didnt take the option for bfast so cant review on it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience quite nice at taiping SSL Traders Hotel. Hotel include gym environment, priority is based on customer what time customer prefer have gym exercise. I don't think this service every hotel can make it. Really enjoy in SSL Traders Hotel. Besides that gym operation time is 6am, breakfast also at 6:30am. Healthy llife style.

8/10 Good

CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN HOTEL
GOOD

6/10 Okay

Agnes

Liked: Cleanliness
Clean Hotel with mountain view
Quiet and window facing mountain