Street view

Reviews of Vibe Hotel North Sydney

4 out of 5
Vibe Hotel North Sydney
171 Pacific Highway, North Sydney, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, stylish, good service, conveniently located and reasonably priced.
Stayed 1 night in Apr 2024
Response from Yeidy S. on 1 May 2024
Dear Sean,Thank you for taking the time to post your feedback about your most recent stay with us. I am glad to hear that you were pleasantly surprised with your stay with us, and that you found our location to suit your needs.We look forward to welcoming you back again sometime soon!

4/10 Poor

Hamam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The sofa was broken and the room was next to the air conditioning unit. Not a nice view and a bit quiet
Stayed 1 night in Apr 2024
Response from Yeidy S. on 28 Apr 2024
Dear Hamam,Thank you for taking the time to post about your most recent stay with us. It is only through feedback such as yours that we can learn and refine our service. I'm so sorry to hear that we missed the service mark during your most recent stay with us. I appreciate the feedback regarding the sofa bed issues we have addressed with our Maintenance department to prevent this from happening again. We appreciate your understanding and hope to welcome you back for a more satisfying stay.

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with comfortable bed. Only issues the cupboard above the coffee machine is badly positioned as it is too easy to bump your head on the corner of it. Also the lighting in the bathroom is too dark.
Stayed 1 night in Apr 2024
Response from Yeidy S. on 20 Apr 2024
Dear Christine,Thank you for taking the time to complete the survey about your stay with us. I am glad to hear that you enjoyed your stay with us and found our location central enough for your needs. I appreciate your feedback regarding the bathroom light, we are working closely with our maintenance team to find a solution. We look forward to welcoming you back again sometime soon so you can explore more of what North Sydney has to offer.

10/10 Excellent

Irena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be modern, clean, well appointed rooms, easy access to public transport, close to the harbour and plenty of parking.
Stayed 1 night in Apr 2024
Response from Yeidy S. on 17 Apr 2024
Dear Irena,Thank you for taking the time to post about your most recent stay with us!I'm glad to hear you enjoyed your stay with us and found the room and location suited your needs. We are truly just a skip and a hop away from the CBD.We look forward to welcoming you back on your next visit to North Sydney

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is amazing, very clean and modern.
Stayed 1 night in Apr 2024
Response from Yeidy S. on 17 Apr 2024
Dear Gregory,Thank you for taking the time to post about your most recent stay with us.We are pleased to hear you had an amazing stay and our facilities were comfortable and clean for your stay.We hope to have you staying with us anytime soon.

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very convenient and the staff were lovely!
Stayed 1 night in Apr 2024
Response from Sasha R. on 16 Apr 2024
Hi Adrienne,Thank you for taking the time to review your stay with us, we're glad to hear you enjoyed your time. We look forward to welcoming you back again soon!Kind Regards

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2024
Response from Sasha R. on 14 May 2024
Thank you for the great feedback Bradley, we look forward to welcoming you back again soon!

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Yeidy S. on 9 Apr 2024
Dear Gordon,Thank you for taking the time to post about your stay with us. I am glad to hear that you enjoyed your stay with us and felt welcomed and assisted at every point during your stay.We look forward to welcoming you back again sometime soon.

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We've been here twice and the gentleman who checked us in said he was not aware of our Gold status or that we should be looked after as it is a VIP hotel. We stay here because it's convenient to a local beach but to be honest we don't really see any great benefit to being on the top tier Expedia status. We don't drink so don't really care for the free bottle of wine and because they don't offer dining hey can't even comp us a free meal. The bins are also awfully small but their house keeping and interest in sorting out a baby cot bis very very quick.
Stayed 2 nights in Mar 2024
Response from Yeidy S. on 2 Apr 2024
Dear Robert,Thank you for taking the time to post about your stay with us. I am glad to hear that you enjoyed your stay with us and found our location central enough for your needs. I appreciate your feedback regarding the size of the bins. I am sorry to hear we missed the mark during your stay with your VIP status, we will review our procedures with the team. We look forward to welcoming you back again sometime soon so you can explore more of what North Sydney has to offer.

10/10 Excellent

Carmen May, Wallsend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities for a quick overnight trip to Sydney.
Stayed 1 night in Mar 2024
Response from Sasha R. on 19 Mar 2024
Hi Carmen,Thanks for the great review, we're glad you enjoyed your stay.Kind Regards

6/10 Okay

justine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yeidy S. on 9 Apr 2024
Dear Justine,Thank you for taking the time to review your most recent stay with us, I am sorry to hear that we missed the service mark during your stay.We appreciate your understanding and hope to welcome you back for a more satisfying stay.

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and accomodations were fantastic.
Stayed 2 nights in Mar 2024
Response from Sasha R. on 19 Mar 2024
Hi Brian,Glad to hear you enjoyed your stay and we look forward to welcoming you back again soon!

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Property was perfect for our needs very convenient with car hire next door and food hall was handy too
Stayed 1 night in Mar 2024
Response from Yeidy S. on 13 Mar 2024
Dear Stacey,Thank you for taking the time to post about your stay with us. I am glad to hear that you enjoyed your stay with us and felt welcomed and assisted at every point during your stay.We look forward to welcoming you back again sometime soon.

6/10 Okay

Wei

Stayed 5 nights in Mar 2024
Response from Yeidy S. on 3 Apr 2024
Dear Wei,Thank you for taking the time to review your most recent stay with us, I am sorry to hear that we missed the service mark during your stay. We hope to welcome you back again soon to show you what we are truly capable of.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was cold. Would be great if it was heated
Stayed 1 night in Mar 2024
Response from Yeidy S. on 13 Mar 2024
Dear John,Thank you for taking the time to post about your stay with us. We appreciate your feedback about the pool temperature, our pool is heated at 21 degrees, but because is an open pool if the day is not that great outside the temperature will be affected. I am sorry to hear this had a negative impact during your stay with us.We appreciate your understanding and hope to welcome you back for a more satisfying stay.

10/10 Excellent

Pascal, Moorpark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this Vibe hotel And I have enjoyed it. Yes it's across the bridge still less than 15 min from CBD with bus or train. It's about to become my go to hotel in Sydney
Stayed 2 nights in Mar 2024
Response from Yeidy S. on 13 Mar 2024
Dear Pascal,Thank you for taking the time to post about your stay with us. I am glad to hear that you were pleasantly surprised with your stay with us, and you found our location to suit your needs. We look forward to welcoming you back again sometime soon so you can explore more of what North Sydney has to offer.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel because of service and location
Stayed 1 night in Mar 2024
Response from Yeidy S. on 13 Mar 2024
Dear Steven,Thank you for taking the time to review your recent stay with us here at Vibe Hotel North Sydney. I am glad to hear you found our location suited your needs during your stay, and that you found the bed extra comfortable.We look forward to welcoming you back again soon.

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay, and won't be our last. We have had a great experience both times.
Stayed 4 nights in Mar 2024
Response from Yeidy S. on 13 Mar 2024
Dear Brian,Thank you for taking the time to post about your stay with us. I am really glad to hear we have become one of your preferred hotels in the city.We look forward to welcoming you back again sometime soon so you can explore more of what North Sydney has to offer.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, property was great and meet our needs. Limited dinning options as many closed on the weekend and other options while in walking distance mainly fast food. Would stay again knowing would have to arrange and travel away from North Sydney and either up to Crows Nest or into the city for better dinning experiences in the evening.
Stayed 1 night in Mar 2024
Response from Yeidy S. on 13 Mar 2024
Dear Andrew,Thank you for taking the time to post about your stay with us. I am glad to hear that you were pleasantly surprised with your stay with us and that you found our location to suit your needs. We look forward to welcoming you back again sometime soon so you can explore more of what North Sydney has to offer.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to tansport and dining/retail.
Stayed 3 nights in Mar 2024
Response from Paavan Bhanvadiya on 9 Mar 2024
Dear Greg,I am delighted to receive your favorable review of Vibe Hotel North Sydney.The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Vibe Hotel North Sydney.We look forward to welcoming you back to the hotel soon.Best Regards,Paavan Bhanvadiya

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Paavan Bhanvadiya on 9 Mar 2024
Dear Brian,I am delighted to receive your favorable review of Vibe Hotel North Sydney.The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Vibe Hotel North Sydney.We look forward to welcoming you back to the hotel soon.Best Regards,Paavan Bhanvadiya

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sasha R. on 24 Mar 2024
Thanks for the great review!

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean nicely designed rooms
Stayed 3 nights in Feb 2024
Response from Paavan Bhanvadiya on 4 Mar 2024
Dear Rachel,Thank you so much for your wonderful feedback and for choosing to stay with us. We are thrilled to know that you had a fantastic experience at our hotel. Your kind words about our comfortable rooms, attentive staff, and excellent amenities are truly appreciatedWe are dedicated to providing exceptional hospitality, and it brings us great joy to hear that we succeeded in making your stay enjoyable and memorable. Your recommendation means the world to us, and we cannot wait to welcome you back for another delightful stay.If there is anything else we can do to enhance your future visits, please do not hesitate to let us know. We value your loyalty, and we look forward to serving you with excellence again soon.Best regards,Paavan BhanvadiyaRelief Manager NSW/ACT

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice easy to get to hotel. Parking is a little tight but not impossible. Hotel is on 9th floor.
Stayed 2 nights in Mar 2024
Response from Paavan Bhanvadiya on 9 Mar 2024
Dear Robert,I am delighted to receive your favorable review of Vibe Hotel North Sydney.The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Vibe Hotel North Sydney.We look forward to welcoming you back to the hotel soon.Best Regards,Paavan Bhanvadiya

10/10 Excellent

Scott

Stayed 2 nights in Feb 2024
Response from Sasha R. on 28 Feb 2024
Hi Scott,Thank you for the great rating, we look forward to welcoming you back again soon!Kind Regards

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked a city view room got a view of the office building next door maybe that’s what they meant
Stayed 1 night in Feb 2024
Response from Sasha R. on 28 Feb 2024
Hi Tom,Thank you for the rating, we would love to understand how we could improve that rating if you have the time to complete a survey?Kind Regards

10/10 Excellent

Neil, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sasha R. on 28 Feb 2024
Hi Neil,Thank you for the great rating, we look forward to welcoming you back again soon!Kind Regards

10/10 Excellent

Adrian, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Vibe Host on 25 Feb 2024
Hi Adrian,Thank you for your review. I'm glad you enjoyed your stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big deal for us was that the parking overnight was fixed at $35.
Stayed 1 night in Feb 2024
Response from Sasha R. on 22 Feb 2024
Hi Brian,Thank you for taking the time to post about your most recent stay with us. Unfortunately we are limited by the car park operator as to the rates we can pass on to our guest.Kind Regards

10/10 Excellent

Harrylall

Stayed 2 nights in Feb 2024
Response from Sasha R. on 22 Feb 2024
Hi Harrylall,Thank you for the great rating, were glad you enjoyed your stay!Kind Regards

2/10 Terrible

chulhyun

Stayed 2 nights in Feb 2024
Response from Sasha R. on 22 Feb 2024
Hi Chulhyun,I'm sorry to hear we missed the service mark during your stay, i would love to understand where we could have improved. Please feel free to contact the hotel directly.Kind Regards

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi Shalini,Thank you for the great rating, were glad you enjoyed your stay!Kind Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent rooms.
Stayed 1 night in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi John,Thank you for the great rating, were glad you enjoyed your stay!Kind Regards

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointingly as we were there on Sunday the restuarant was closed. Loved the accomodation. Bathroom lacking boxed tissues and toilet brush Mini kitchen missing microwave and crockery/cutlery and cloth for spills
Stayed 2 nights in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi Irene,Thank you for taking the time to review your most recent stay with us. It sounds like our executive suites may have been a better fit for your stay if you needed a kitchenette, as all other rooms are fitted with tea/coffee station. We look forward to welcoming you back again so experience our suite rooms!Kind Regards

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
20 mins of test Fire drill instructions at 8am on a Saturday!!! Not happy. Tv did not work despite repeated complaints. Not happy. Promised call back on late check in. Did not happen. Great location though and convenient parking.
Stayed 2 nights in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi Rob,I'm sorry to hear we missed the service mark during your most recent stay with us. We apologies for the interruption to your Saturday morning sleep in from the fire testing, we have addressed the appropriateness on timing with our building management so in the future the impact is lessened. We hope to welcome you back again so we can show you what we are truly capable of.Kind Regards

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi Lovepreet,Thank you for the great rating, were glad you enjoyed your stay!Kind Regards

2/10 Terrible

chulhyun

Stayed 3 nights in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi Chulhyun,I'm sorry to hear we missed the service mark during your stay, i would love to understand where we could have improved. Please feel free to contact the hotel directly.Kind Regards

10/10 Excellent

NATTHAKAN

Liked: Staff & service, property conditions & facilities
Safe
Stayed 1 night in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi Natthakan,Thank you for the great rating, were glad you felt safe during your stay.Kind Regards

10/10 Excellent

Ross

Stayed 1 night in Feb 2024
Response from Sasha R. on 15 Feb 2024
Thank you for the great rating!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
There was no fresh milk in the fridge - at over $300 a night I expect it. There were holes in the bath mat and sheets, the toilet roll holder was broken and the lighting in the bathroom was very dark.
Stayed 1 night in Feb 2024
Response from Sasha R. on 15 Feb 2024
Hi Karen,Thank you for taking the time to post about your most recent stay with us. We appreciate your feedback regarding the long life milk provided and the bathroom light, we will look into solutions for these items. We hope to welcome you back again soon to show you what we are truly capable of .

10/10 Excellent

Blair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Sasha R. on 15 Feb 2024
Thank you for the great rating!

10/10 Excellent

Minjeong

Stayed 1 night in Feb 2024
Response from Sasha R. on 15 Feb 2024
Thank you for the great rating!

10/10 Excellent

Adam

Stayed 1 night in Feb 2024
Response from Sasha R. on 15 Feb 2024
Thank you for the great rating!

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, property conditions & facilities
The reception staff were extremely friendly and helpful, not just with us but with others who checking in. They were able to provide information on things to do and how to get there
Stayed 1 night in Feb 2024
Response from Sasha R. on 15 Feb 2024
Hi Pauline,Thank you for taking the time to post about your most recent stay with us. I'm glad the team were able to make you feel welcome and answer all the local questions you had. We look forward to welcoming you back again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to transport in all directions ..walk down to the harbour
Stayed 1 night in Feb 2024
Response from Sasha R. on 15 Feb 2024
Hi Kevin,We are glad to hear our location allowed you time to explore North Sydney. We look forward to welcoming you back again soon!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Friendly, polite and helpful. The room was nice. It wasn't very convenient for restaurants.
Stayed 1 night in Feb 2024
Response from Sasha R. on 7 Feb 2024
Hi James,Thank you for the great review, I'm glad to hear the team made you feel welcome.Kind Regards

4/10 Poor

Cathy

Stayed 1 night in Jan 2024
Response from Sasha R. on 24 Mar 2024
Hi Cathy,We'd love to hear how we could improve, if you have to time to contact the hotel?

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were extremely clean and quiet and the room ammenities were excellent.
Stayed 2 nights in Feb 2024
Response from Sasha R. on 5 Feb 2024
Hi Craig,Thank you for taking the time to post about your most recent stay with, i'm glad to hear we suited your needs. We look forward to welcoming you back again soon!

6/10 Okay

Tamara

Liked: Staff & service, property conditions & facilities
Overall a fine place to stay. Unfortunately there was a big cockroach running around in the bed. Not sure I'd stay again, just for that reason.
Stayed 1 night in Feb 2024
Response from Sasha R. on 21 Feb 2024
Hi Tamara,Thank you for taking the time to post about your most recent stay with us. I am disappointed to hear that the cleaning for your room was not the normal leave of service we expect. I will address this directly with our housekeeping team.Kind Regards