Downstairs entry area where you check in is small, narrow, and too dark. Area to navigate to elevators is awkward. My first impression of my room was negative because too bland. After I settled into my room, it worked out well for me, although building directly across street from my room caused me to leave my shade pulled more than I like to. (I was on 5th floor.) Free breakfast not provided. ($25--really?! You've got to be kidding me?!) I did not eat hotel breakfast. Instead bought some breakfast and lunch stuff at Coles Groc, which is across street in lower level of World Center. I tried to look at gym area, but it was closed after 9pm. The hotel was convenient to get to from both light rail and train to airport. 1+ block to each of those stops. My stay here was mostly positive, but next time I would choose to stay at another hotel two blocks away that I had stayed at a couple of weeks before.