Superior Twin Room, Ensuite | 1 bedroom
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Reviews of Emerald Stays UK at The Adelphi

Emerald Stays UK at The Adelphi
39 Grove Road, Stratford-upon-Avon, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
Great communication, property beautifully decorated. Alrhough no parking there is a 24hr carpaek 5minutes walk away and reasonably priced. Easy to unload bags as road next to it has 1hr free parking. 5min walk and you are in centre of the town which is stunning
Stayed 2 nights in Apr 2024
Response from Kate on 4 May 2024
Hello Christina,Thank you so much for taking the time to leave a review. I'm so glad you enjoyed your stay with us. We would love to welcome you back to The Adelphi in the future.Kate @ The Adelphi

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Room comfort
Bitterly cold
The apartments are nicely furnished but had no heating on both days for both the apartments we booked. We were all freezing the whole of our stay on one of the coldest weekends of the year so far. Extremely disappointing heating should be controlled within the apartments not by the hosts
Stayed 2 nights in Mar 2024
Response from Kate on 4 Mar 2024
Hello Caroline,I'm so sorry you were cold during your stay with us. The heating is normally on a timer but as soon as you told me you were cold, I over-rode the timer and turned it up to 24 degrees. I also came to the house to check that the radiators were working. One of your rooms had the radiator turned off, so I turned it on. When I left, both of the rooms were warm. I can only apologise for the problems you had.Best wishes,Kate @ The Adelphi

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Luxurious stay with everything you need!
The room exceeded my expectations! Lots of space, and the room had a very luxurious feel to it. Having a little kitchenette was very handy too. Kate was really lovely and made it easy to check in and out - answering any questions that we had. Can't wait to come back again! Thank you so much, I couldn't recommend this place more!
Stayed 2 nights in Feb 2024
Response from Kate on 20 Feb 2024
Thank you so much for taking the time to write a review. I am so pleased that you enjoyed your stay and I'm glad I was able to answer your questions and make your experience better. We look forward to welcoming you to The Adelphi in future.Kate @ The Adelphi

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny Stratford
We recently stayed for 2 night's at the Adelphi, the guest house is well situated, just a few minute's walk from the town centre. The beds are huge and the room is clean. The only downfall is that the parking situation is extremely misleading. I was led to believe free parking was avaliable, when in fact there are 3 spaces, first come first served. I was disappointed to have to park elsewhere at £12 per day
Stayed 2 nights in May 2023