"We arrived to check in and we were greeted by Georgi who was lovely, very helpful and even upgraded our room. All staff were exceptional and will definitely be staying here again when coming to visit Oxford!"
"I was charged an additional £5.00 for parking! That would be fine in a town but this hotel is in a motorway service station so I am not even sure it would be possible to get there by any other method. This means that I would count this as false advertising. Ramada would be better off just advertising the room at £5.00 more. It certainly left a bad taste with me. They do say that parking is charged somewhere but they hide it well!
Reception area was nice. Shower was cold and heating rattle-y but I was at the end of a long corridor so other rooms might be fine. Room had been very well cleaned imo and bed linen was good quality and spotless. Local staff seemed good but run-down infrastucture and head-office stuff has put me off."
"Good nights stay, rooms are comfortable and fresh.
Breakfast was great, however evening meal was ok, but a little below par unfortunately.
Staff were very friendly and helpful.
Thanks"
"The room was very comfortable and clean. Lovely big shower. The hotel was very nice and again very clean. Great bar. As you walk in to the reception it is very grand like walking into a beautiful Manor House.
Breakfast was very nice with plenty to choose from. The problem I had was it said in the booking email they check in was 2pm. It isn’t it’s 3pm . So be careful."