32-inch LCD TV with digital channels, TV, pay films

Reviews of Sheraton Steamboat Resort Villas

4.5 out of 5
Sheraton Steamboat Resort Villas
2200 Village Inn Court, Steamboat Springs, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 672 reviews" "
Rating 8 - Good. 157 out of 672 reviews" "
Rating 6 - Okay. 57 out of 672 reviews" "
Rating 4 - Poor. 24 out of 672 reviews" "
Rating 2 - Terrible. 17 out of 672 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed, I kind of expected a villa to have a view and we did not. So probably will pass on this property next time.
Stayed 2 nights in Apr 2024

2/10 Terrible

KAMYAR, ANAHEIM

Travelled with family
Disliked: Cleanliness, staff & service
I'm writing to express my disappointment and frustration with the experience my family and I have had during our stay Sheraton hotel, room 213. Upon arrival, we were excited to relax and enjoy our time, but unfortunately, our experience was far from satisfactory. The room we were allocated was situated next to the Jacuzzis, which resulted in incessant noise disturbances, compounded by the presence of a motor that emits a deafening sound akin to an aircraft engine. Despite raising this issue with the staff downstairs, we were informed that nothing could be done, which we find unacceptable. It seemed as though our concerns were dismissed, leaving us feeling disregarded and disheartened. Furthermore, the room we booked, which was advertised as having a view of the slopes, fails to provide any such view. This discrepancy between the advertised amenities and the reality of our accommodation adds to our disappointment. Additionally, we were disheartened to hear that our booking through Expedia limits the hotel’s ability to address our concerns. Such a response is not only disconcerting but also reflects poorly on the level of service and care provided to guests, irrespective of their booking method. As guests who have traveled for 14 hours to reach the establishment, we expected a level of comfort and service that has unfortunately not been met. Our overall experience has left us feeling extremely dissatisfied with the services provided by Sheraton hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Melissa

Stayed 7 nights in Mar 2024

8/10 Good

Catharine

Amazing location!!! We didn’t have the best room with a view, but can’t beat the ski in ski out and conveniences of this place. Would love to come again!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Amenities
Super convenient. Great location. Great staff.
Stayed 2 nights in Mar 2024

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness
Snow machines, skid steers whatever would start running under my window at 4 or 5 every single morning.
Stayed 4 nights in Mar 2024

10/10 Excellent

Patrick

Stayed 5 nights in Feb 2024

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

James H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smoke detector going off all night. Staff at check in didn’t give us room keys or give us WiFi directions. He seemed indifferent.
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay right by the ski lift. My son and I had an amazing time snowboarding the infamous champagne powder. Will keep coming back! My only complaint is that I was not offered any assistance with my bags and boards. Took me by surprise considering I was a single mom traveling with my son, but we managed.
Stayed 3 nights in Feb 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2024

10/10 Excellent

Diane, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to ski, shop and dining. Highly recommend! Friendly helpful staff. Zander and Shawn were exceptional helpful during our trip.
Stayed 5 nights in Feb 2024

10/10 Excellent

Leanne, GOLDEN

Liked: Cleanliness, staff & service, property conditions & facilities
We've been coming to Steamboat for years and have always rented a condo since we had a family of 4. Because my husband and I were solo this time, we booked the Sheraton. We had a little trepidation because the hotel has been there longer than we've been visiting, and we didn't know if the property had been kept up. We were pleasantly surprised at the property's excellent condition including the restaurant, bar and market areas. Extremely convenient to the base. We will definitely stay again.
Stayed 1 night in Jan 2024

6/10 Okay

Crystal

Travelled with family
Property was okay for the price point is. I’ve stayed at other properties in steamboat and not really impressed. Next visit I will look for another property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Theron

Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Close to the base and very nice people
Stayed 2 nights in Jan 2024

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. I felt like I was in the twilight zone. First off, the room smelled like old hot dog water. I tried to ignore my bad impression with the hotel by visiting the bar. I was wrongfully demeaned, humiliated and refused service for absolutely no reason. I was accused of being intoxicated because the bartender asked me if “something was wrong” unprompted. I answered “it kind of seems like you don’t want to serve me” and he took the “first” drink of the night out of my hand mid sip. Imagine if that happened to you in front of a bar full of people as a young, sober woman out by yourself at the hotel you chose to stay at. Horrible, disgusting excuse of people work at this establishment.
Stayed 1 night in Dec 2023

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slope side view is the best!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

JuanDi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with beautiful Views
Stayed 1 night in Oct 2023

10/10 Excellent

Constantina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Will be back.
Stayed 2 nights in Oct 2023

8/10 Good

Phil, Highlands Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, good size. the comforter on the bed was old and stiff. The one HUGE problem was the shower. it was either freezing cold or scalding hot. The temperature could not be adjusted.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic view from our room and friendly knowledgeable staff! It was a really good experience.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean and nice. Slight issue checking in. Great location
Stayed 2 nights in Oct 2023

8/10 Good

Caroline

Stayed 1 night in Oct 2023

10/10 Excellent

Jailene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing find!
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the modern and recently renovated room with a kitchen, well done! The staff were amazing and friendly, and what we saw of the rest of this facility was all very nice. My wife and I agreed we’ll go back next time we’re in Steamboat Springs!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location at the base of the gondola. propert has been updated and is clean and comfortable. Staff is friendly, helpful & accomodating
Stayed 2 nights in Sep 2023

10/10 Excellent

Jan Pieter

Stayed 1 night in Sep 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and nice staff. Clean, attractive rooms with nice accommodations. Good location a base of the mountain.
Stayed 6 nights in Sep 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite. Had views of the slopes
Stayed 3 nights in Sep 2023

8/10 Good

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Stayed 1 night in Sep 2023

6/10 Okay

James

Travelled with family
Liked: Amenities
Disliked: Staff & service
I was disappointed that the staff was unable to have a room ready for us before 4pm, despite our arriving at 10:30am and requesting a room ASAP. The hotel itself is clean and in an excellent location for the ski village area.
Stayed 3 nights in Sep 2023

10/10 Excellent

Laura, Mountain View

Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Larry

Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but loud and hot
Hotel is beautiful, staff, pool, hot tub were all amazing. Only complaint was the amount of noise in our room. We were on the 3rd floor and their mechanical systems were outside our balcony. Our room was hot and AC was not cooling it off sufficiently so we opened our balcony door, noise level was pretty high, ice maker in the full size fridge was loud every time an ice cube fell, but we didnt complain, just didnt sleep well. I would stay again but not around that room.
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept, beautifully decorated and has the best bed ever.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jason, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel modern and close to gondola parking in building
Stayed 2 nights in Aug 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get away
Experience was over all great. My only negative was that they did not mention the different views when we booked. We basically had a view of the driveway, and looked at what appeared to be an electrical transfer station. Had we know we would have paid for mountain views.
Stayed 1 night in Aug 2023

6/10 Okay

Douglas

Travelled with family
Beds were soft and coffee was mediocre.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that room was cleaned prior to the adjusted checkout time of 11:30 and all food items remaining where thrown away.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but a couple things were a pain
Nice place but the AC doesn't seem to drop to the temperature you want it. So a bit annoying and requested a fan for the room which they had and gave us. Also this is our second time staying here and thought it may be better in reference to the Tesla charging stations. The do not have the parking spots marked well for the shargers and non electric cars park there which leaves those that need to charge unable. Sheraton doesn't give you a rear mirror parking pass so often times the one they give you slides down your top dash and you can't see the room number people are sleeping in. So the Sheraton says there is nothing they can do. This time I requested my money back for parking fees and they did return it. Since I had to park next store for $20 in another lot to charge overnight.
Stayed 2 nights in Jul 2023