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Reviews of Pike & Eel Hotel and Marina

3 out of 5
Pike & Eel Hotel and Marina
Overcote Lane, St Ives, England

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 68 reviews" "
Rating 8 - Good. 24 out of 68 reviews" "
Rating 6 - Okay. 9 out of 68 reviews" "
Rating 4 - Poor. 7 out of 68 reviews" "
Rating 2 - Terrible. 5 out of 68 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024

10/10 Excellent

s

Stayed 2 nights in Dec 2023

10/10 Excellent

Miles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

M

Stayed 1 night in Aug 2023

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Lukasz

Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing. Friendly staff. Good food
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booked the pike and eel on a last Minuite decision. Very pleasantly surprised on arriving at the hotel to see its position. The door to our “Chalet” overlooked the River/ marina and as I’m into boats what a result. Spent a very pleasant evening on the decking outside the hotel enjoying the atmosphere. Ok the midgies/mosquitoes were annoying, but next time I will be prepared.(Avon skin so soft). Friendly helpful staff and a friendly clientele made the evening very enjoyable. If only we lived closer than 4 hours!! Will defiantly stay again. The Chalet may be basic but the bed was comfortable and the shower refreshing, all we needed. The hotel is friendly and inviting and with the position, what can I say.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shoddy rooms with paper thin walls.
Reception chaotic with no indication of where to sign in. We stayed in Chalet room. Shower and bath tiling was in need of a clean. Room generally shoddy with mismatched window blinds. One of blinds was incorrectly fitted and so didn't work. Walls paper thin and we were woken a 1 am with neighbours who then chattered for over an hour. Would never stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting location and a building with character
Overall a good one-night stay and good value for money, in an excellent location. We stayed in Master Swan suite and there was plenty of space. What must be said, however, is that the stairs up to the room are very steep and because it is a building with "character" the floors in the suite were pretty uneven, meaning that care was needed when moving around. It is also the case that the bathroom had a few design "quirks" (like nowhere to put the soap or toothbrushes by the sink) and although soap + shampoo etc were provided there were no tissues. We had dinner in the restaurant and it was fine, ditto breakfast.
Stayed 1 night in May 2023

8/10 Good

Andy

Stayed 2 nights in May 2023

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

margaret

Stayed 2 nights in Dec 2022

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2022

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, will be back again. Lots of charactor, friendly staff. Had a great stay. Car show was a bonus. Recommend.
Stayed 1 night in Sep 2022

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little tired interiors and could use a clean
Nice location but a tired hotel now. Rooms need cleaning better and some of the bathrooms need updating.
Stayed 1 night in Sep 2022

8/10 Good

Luke

Business traveller
Liked: Cleanliness, room comfort
The lodge was clean and nice but let down by an undercooked dinner and an uncomfortable stomach over night. Breakfast was not experienced due to this.
Stayed 1 night in Sep 2022

10/10 Excellent

Ecaterina

Stayed 1 night in Aug 2022

10/10 Excellent

Phyl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel with really friendly helpful staff excellent position Very happy with our stay there.
Stayed 1 night in Aug 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
What a cracking place! Clean and tidy, great food in a gorgeous location. Highly recommend
Stayed 1 night in Aug 2022

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All i can say is the management and staff where disgusting,
Stayed 1 night in Aug 2022

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Staff and management where disgraceful
Stayed 1 night in Aug 2022

6/10 Okay

Barry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Adam

Bed was clean but soft. Room needed attention - dusty floors, litter next to bed, dusty bedside lamps, dirty windows. Floor was extremely noisy and leaned in several different directions. Sound proofing not good, could hear phone conversations and movement from other rooms. Restaurant service was slow and no info in the room to advise opening times, which are limited. Location was lovely - shame the hotel doesn’t’ match up. Disappointing.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Leon

Stayed 1 night in Jun 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous traditional (family feel) pub/hotel on the river/marina. Sitting out in the sun, listening to the music provided soaking up the scenery was just brilliant - not what I was expecting but absolutely loved it! I would definitely go back and stay again. The food was good and staff friendly and attentive (but I was expecting that). Would definitely recommend.
Stayed 1 night in Jun 2022

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointing for £90 a night !
Lovely setting, but room very disappointing, blinds broken, flooring very tatty, strong smell of sewage from bathroom in the evening, lots of cobwebs. Bedding & Towels very clean but whole room needs a lick of paint, new flooring & definitely new blinds as there are no curtains
Stayed 1 night in May 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful dirty hotel
This booking was the first time i've left a hotel and found somewhere better to stay.
Stayed 1 night in Apr 2022

10/10 Excellent

Gerald

Stayed 1 night in Mar 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The showers were fantastic
Stayed 1 night in Oct 2021

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Bes pleasant business trip
Lovely room and bar in a beautiful location, staff very friendly and helpful. Unfortunately let down by local environmental issues with fly infestation in bar. Room was clean and fly free as long as windows kept shut.
Stayed 1 night in Oct 2021

6/10 Okay

Nicholas

Business traveller
Stayed 1 night in Sep 2021

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and rural right by the river
We stayed in the Master Swan Suite which was spacious and lovely. Cooked Breakfast was delicious and cooked to order. There was also some cereal but nothing else so I felt it was rather over priced. We were able to launch our SUPs from the site so that was a great bonus
Stayed 1 night in Aug 2021

8/10 Good

Mark

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2021

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pike & Eel Review
Lovely location. Stayed in one of the chalets and was perfect for my needs. Staff really helpful
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff and a stunning location by the river. Remember your mossie spray though
Stayed 1 night in Sep 2020

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paceful
Great one night stay with all to be hoped for from a marina. Thoroughly relaxing and calming
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Both of us returned with bed bug bites confirmed by a GP. Absolute shame as the hotel staff, surroundings and room were more than pleasant. It may be that staff are not aware of the issue. Hopefully they will see this review and take action.
Stayed 4 nights in Jun 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 4 nights in Feb 2020

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location rooms and food
great location beside the river, lots of space for walks or kids to play, very good restaurant. Rooms in the main building done to a very high standard
Stayed 1 night in Feb 2020

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
Beautiful location even on a very blustery cold day in February. Lots of parking. Friendly staff. Upgraded to a beautiful room with a huge slipper bath. Only improvement would be soundproofing from the bar but once the bar closed we didnt hear a sound. Would love to return when the weather improves to enjoy the setting
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020