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"Staff at restaurant was untrained. They don't know what to serve at what time and moreover they lack basic servicing & communication skills. General Manager of the property doesn't have a courtesy to meet and address guests grievances and look at service deficiency."

"The property is not maintained well. Though the charges are on higher side. "

"Very neat and clean. Staffs were very polite and cooperative. "

"Awesome"

"Very bad experience at this property the food quality and service is extremely poor the staff behaviour is not good aswell won’t come here anymore "

"Amazing view and premium rooms "

"Excellent location!. You get to see all of beautiful Dal lake from a hill. This is the only hotel where you get to see whole of Dal lake in its serene setting as well as most of Srinagar. Property was well maintained with beautiful flora. Staff is very respectful. Yes, I would visit it again."

"The property is nice and the service is good. The staff is friendly and helpful as well. Food was good, breakfast had multiple varieties as well. Had a nice experience there!"

"The staff were very friendly, polite and helpful. The roof-top terrace had a very nice view of the main road & the Dal lake, both at night and in daytime. The breakfast spread was very nice and the food menu was awesome - both Ala carte and In-room dining. A great location opposite Ghat No.2 at Dal gate and just 30mts from Srinagar airport."