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Reviews of The Residency Hotel

3.5 out of 5
The Residency Hotel
M.S. Mall, The Residency Road, Srinagar, Jammu and Kashmir

Reviews

6.8
Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 4 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

seema

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
propery is good, tv doesnt work they recharge tv on daily basis which is very irritating... waiters are good other then tv , its a god place to stay

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021

10/10 Excellent

Sanjay kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very nice and courteous staff at reception on both days. Person incharge of restaurant and housekeeping staff very nice and helpful.
Stayed 1 night in Mar 2021
Response from Team Residency Hotel, Srinagar on 30 Mar 2021
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Warm Regards Team Residency Hotel, Srinagar

10/10 Excellent

Manish, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary Gulmarg Hotel
Excellent hotel. Very courteous staff. Very good food. No complaints at all. would love to stay their in future.

4/10 Poor

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Changed rooms twice. Bad maintenance.
I changed rooms twice and the third time, due to bathroom leakage and other various maintenance issues, instead of fixing the issue, the staff gave me the only option to change the room once again! Staff is friendly and prompt as such and they talk sweetly. However, the rooms perpetually have problems and I cannot stop thinking how there can be so many problems with the rooms. Another person was given the option to change the room upon complaint. Seems like changing rooms is their only option. Feedback is to improve their maintenance!!
Response from Nissar Bhat on 17 Feb 2017
Dear Sir, Greetings! Thank you for your valuable feedback. we would like you to know that all issues regarding maintenance & other departments have been fixed. Wish we could serve you once again in same property. Thanks & Regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VEREY OLD PROPERTY AND NON PROFESSIONAL STAFF
VEREY OLD PROPERTY AND NON PROFESSIONAL STAFF, SERVICE IS VEREY POOR
Response from Nissar Bhat on 26 Jan 2017
Dear Esteemed Guest: Greetings From The Residency Hotel Our property is One the Newest Properties in Srinagar. Kindly Check Pictures on Expedia. The Staff is Very Professional in all manners. Hope you will Visit Us again and Get Served in all Professional way. We apologize, if any inconvenience faced here during your Stay. With Regards Nissar Bhat 9906541051

6/10 Okay

Suresh

Disliked: Cleanliness, staff & service, room comfort
Cold hotel to stay during winter - Dec 2012
The hotel is in a good location with shops around. Rooms are large easily fitting 3 adults comfortably. Downside is really the central heating. The heater is only turned on from 8pm to 11pm. I was there with my 2 kids and we were all freezing wearing our thermals in the room (3 layers). Probably the other hotels are also like that besides the more expensive and reputable ones. This is classified as a 3 star and I paid Singapore 170 dollars a nite. Will stay there during summer not winter.

4/10 Poor

Shobhna Gupta

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
centrally located
Though located centrally, the place lacks to provide basic comfortable stay .. There is no centralized heating as claimed,upon requesting they provide a room heater. Thee is no running hot water ,upon requesting they provide supply for a limited time. Leaves a lot to be desired .

6/10 Okay

SS Jafri

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, can move around easily in srinagar
Hotel location, comfortable rooms, good house keeping service are plus points. However food quality is questionable and better not to have food in the hotel.

8/10 Good

nitin tandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

10/10 Excellent

Krish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Love the location (above a mall), friendly stall, comfortable rooms en delicious food.Great hotel
Stayed 3 nights in Jun 2017