Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Art Hotel

4 out of 5
Art Hotel
Ulica Sloboda 41, Split

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 113 reviews" "
Rating 8 - Good. 27 out of 113 reviews" "
Rating 6 - Okay. 11 out of 113 reviews" "
Rating 4 - Poor. 2 out of 113 reviews" "
Rating 2 - Terrible. 3 out of 113 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet location about 15 min walk from the old town. There is a bus stop nearby and shops, a few restaurants & bars. Our room was very big (one extra large king bed and one single bed) and the bathroom was huge, but the bath was very narrow. We had a balcony too. We enjoyed the breakfast, there was a good variety of food. When we left too early for breakfast the hotel provided a packaged lunch which was ready and waiting when we left at 6.45 am. Staff were all very friendly, and great customer service from reception.
Stayed 4 nights in Apr 2024
Response from Sanja on 15 Apr 2024
Dear Maxine, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your stay at Art Hotel. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"

10/10 Excellent

Mariam

Liked: Staff & service, property conditions & facilities
This hotel is about a 15-18 minute walk from city center so we spent a lot of time there. The location is clean and the room was spacious.
Stayed 2 nights in Oct 2023
Response from Sanja on 18 Nov 2023
Dear Mariam,Thank you for staying with us and for sharing details about your stay, we valuate and appreciate your contribution.Kindest regards from entire Team.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good welcome, efficient reception, excellent cleanliness and provision of toiletries, etc. Evening meal service a bit slow.
Stayed 4 nights in Sep 2023
Response from Sales Manager on 9 Oct 2023
DearGordon, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Roger Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool, terrace and views.
Stayed 3 nights in Sep 2023
Response from Sales Manager on 9 Oct 2023
Dear Roger,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Good

Jenith

Stayed 2 nights in Sep 2023
Response from Sales Manager on 9 Oct 2023
Dear JEnithThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guided docent tour through our museum galleries. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sales Manager on 9 Oct 2023
Dear Guest. Thank you for rating your experience. I hope your next stay and just around the corner. Call us if there is anything we can help you with.

2/10 Terrible

Vaishakh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Sanja on 22 Aug 2023
Dear Vaishakh,Thank you for this detailed review where you explained all with arguments. Oh, sorry, missed out the part where you actually did not explain anything. However, allow me to compensate on this extremely useful review.You have booked 2 BUDGET rooms. Budget room indicates that the room is basic and smaller, which, if one has reading and comprehending abilities, might see the size and see if it suites your needs. Otherwise, when one wants COMFORTABLE room, one bookes that room type. Oh, and I am so sorry that your 16 year old children were 5 meters away, we do hope that those small babies did not suffer their parents distance.Thank you anyway for this great insight. uch appreciated. Kindest regards on behalf of my terrorized and undervaluated Staff Team for you and your family who spent half of their stay on front desk.We even thought about hiring you.

10/10 Excellent

Zora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Location is a short walk from old town.
Stayed 2 nights in Aug 2023
Response from Sales Manager on 9 Oct 2023
Dear Zora,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guided docent tour through our museum galleries. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le petit déjeuner était excellent et copieux avec grand choix au niveau du buffet. Dommage qu’il n’y ait pas de jus d’orange « maison ». En dépit des doubles fenêtres on entendait le bruit des véhicules ce qui est un peu gênant pour s’endormir.
Stayed 1 night in Aug 2023
Response from Sales Manager on 9 Oct 2023
Dear OlivierThank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the menu and food. Unfortunately, the location of hotel is very central, so not to be done about it. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.Sincerely,

10/10 Excellent

Dion, Lake Zurich

Stayed 5 nights in Jul 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Walking Distance To Old Town Split
My 3 day stay at the Art Hotel was very satisfactory, I would give it a overall high rating except for one thing - the water pressure for the shower. If the hotel can make improvement on this, which I'm sure is important to most travellers, to be able to enjoy a nice shower after a long day. Apart from this, I love the amenities especially the infinity pool, and enjoy the delicious buffet breakfast immensely.
Stayed 3 nights in Jun 2023

8/10 Good

burt

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close convenient perfect hotel
We were entirely happy with this hotel. The staff is amazing- they went out of their way to help us with taxis, directions, restaurants, reservations and advice on the city. Restaurant around the corner is wonderful. Easy 10 min walk to the old town. Room itself is large, clean bed is comfortable and bathroom spotless. Breakfast was fabulous and the dining area great with the open large windows. We had a car and parking was available but get there early. Quiet area at night. Highly recommend.
Stayed 3 nights in Jun 2023

8/10 Good

Satish & Snehal

Travelled with group
Liked: Cleanliness, staff & service
Conveniently located, staff helpful, good service. We requested and received packed breakfast to go when we had early morning departures.
Stayed 3 nights in May 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

NUNCIO

Liked: Cleanliness
Disliked: Property conditions & facilities
I would not recommend this hotel to partygoers. The pool and hot tub closes at 8 PM. What the hell. Definitely they’re not here to accommodate the people staying at the hotel. They were continuously doing maintenance around the building and pool area. Surrounding area was not in good condition.
Stayed 3 nights in May 2023
Response from Sales Manager on 2 Jun 2023
Dear Nuncio,Thank you for sharing your insight. However, it would be great if you considered that pool and hot tub are situated above and next to hotel rooms. Although it may seem strange to you, there are people who would like to sleep, and if we allow after hours, then we get complaints about the noise. So, if oyu consider that not everyone came to party, but to relax and sleep as well, it makes sense that we reduce the possibility of noise.And a tip for you as well, google street view is an excellent way of checking the surrounding area. Which we cannot alter or affect, yet somehow youve managed to pin it to us as well.We do hope our generosity in not charging the extra nights you have booked by mistake came as a reward for this great review.

8/10 Good

Madhuri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had good breakfast. Room was small. Walkable to city center. Staff was helpful. One night water started leaking from the ceiling in the bathroom but they sent a technician and fixed it immediately.
Stayed 3 nights in May 2023

6/10 Okay

Kirstin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

NORMA, RENO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was a great location. Only 15 min walk to the Old Town of Split. The breakfast that was included with the room rate was great. Definitely will stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean new feel hotel, staff very friendly and helpful. Nice breakfast. Location USA but a 20 min walk to Riva / Port and old town where all the restaurants are. Plenty if places to stop on the way. Roof top infinity pool and two hot tubs were nice .
Stayed 3 nights in Oct 2022
Response from Front Office Manager on 17 Oct 2022
Dear Ian,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Art Hotel Split Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards from entire Team!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean staff were very helpful and the breakfast was very good. Would definitely stay again
Stayed 3 nights in Oct 2022
Response from Front Office Manager on 13 Oct 2022
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very clean and decorated beautifully. Bed was comfortable and rooms were spacious. Our first room was a sea view with a balcony, espresso maker and other small touches which made it great. Unfortunately, the lock on the door broke and we had to move to another room. No longer had a sea view but the staff was nice and gave us money back on the new room which was still quite nice. The breakfast buffet is extremely nice with plenty of options to chose from. Rooftop pool and bar are beautiful. The gym is disappointing. Cheap machines, some unusable and no free weights. The surrounding area although safe, is old with some unsightly graffiti which seems to be all over Split. Otherwise, nice property. I would stay there again.
Stayed 3 nights in Sep 2022
Response from Front Office Manager on 6 Oct 2022
Dear Maria, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We will certainly invest in gym renovation, it was planned for this winter.Best regards from our Team

10/10 Excellent

Anna

Stayed 1 night in Sep 2022
Response from Front Office Manager on 6 Oct 2022
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Rooftop poo
This hotel has an excellent roof top pool with amazing view over the city. Location is within walking distance from the city centre. Rooms are good size with cute balcony. The breakfast was fantastic and a big plus that it was served from 7-10 o’clock
Stayed 1 night in Sep 2022
Response from Sales Manager on 1 Oct 2022
Dear Guest,Thank you for leaving a great review. We, at Art Hotel, take great pride in looking after details in order to maintain service level on top. Feedbacks as yours lets us know we are on the right path. Best Regards

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 15 minute walk into the old town of Split. Lovely roof top pool. Friendly reception staff. Very clean.
Stayed 4 nights in Aug 2022
Response from Sales Manager on 1 Oct 2022
Dear Laura,Thank you for leaving a 5-Stars review. At Art Hotel Split, we continuously strive to serve you better.We are glad that the team has managed to meet your needs during your stay.Looking forward to serving you in the future!Best Wishes

8/10 Good

Dipesh

Liked: Cleanliness, staff & service, amenities
The property was overpriced considering it is 15 minutes from the Old Town. Initially the property cancelled my booking the day before because they stated my credit card was not valid, this was because they did not accept Amex and did not let me know this. Once i rebooked and arrived the reception staff were very helpful! The roof top pool is a great feature, but the Jacuzzi was not working
Stayed 2 nights in Aug 2022
Response from Sales Manager on 1 Oct 2022
Dear Dipesh,Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At Art Hotel, we strive to provide the best experience we can for our customers.Both jaccuzzies were fully functional all the time, so I am not sure what you mean by not wotking. Maybe you wanted to use them out of operating hours?We are glad that your overall experience was satisfying. Best regards from entire Team

10/10 Excellent

Mojdeh

Stayed 1 night in Aug 2022
Response from Sales Manager on 1 Oct 2022
Hello Mojdeh,,Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. Have a greta time ahead!Best regards from entire Team!

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Sales Manager on 1 Oct 2022
Dear Antonio, Thank you for staying with us and giving the best score.We appreciate it.Best regards from entire Team

6/10 Okay

Sergio U

Liked: Staff & service
An okay hotel not worth the price!
Weather was great the pool area of the hotel could use some improvement, ie. Snack better bartender. The area of the Turkish baths is just not a good place. The restaurant food was not great, it could be better, salad with actual salad.
Stayed 1 night in Jul 2022
Response from Sales Manager on 30 Sept 2022
Dear Sergio,Thank you For the feedback, we appreciate it. Since you stayed in the high season, prices would have been more or less the same in any other hotel. We are aware that it might be quite high, but the market rates are set according to demand.We will, however, tako your notes into consideration and work hard to improve minor discrepancies in order to provide a premium service.Best regards

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Tuyen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Jose, Tampa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, breakfast was great and the rooms were very clean. I would definitely come back! Only recommdation I would make is to have more of the local activities advertised at the front desk area.
Stayed 5 nights in Jul 2022

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic rooftop infinity pool. Reception staff always helpful
Stayed 4 nights in May 2022

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was very clean and modern, staff were great and very helpful. There was a little building work going on but it didn’t spoil the holiday and they were very considerate. Everything was so easy to organise - taxis booked, drinks delivered to the bar. I would highly recommend - Great value for money. There’s a restaurant over the road and a lovely vegan cafe Up Cafe nearby. It’s a 10-15 walk into the beautiful old town. Hotel a bit on outskirts but felt a very safe and friendly area.
Stayed 4 nights in May 2022

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. The staffs are very polite and the hotel is super clean.
Stayed 2 nights in Feb 2022
Response from Art on 7 Apr 2022
Thank you for the kind words. Best regards from entire Team

10/10 Excellent

Connie, Warrenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlights of this hotel include an excellent staff, convenient and safe parking included in the price, clean rooms with high ceilings that allow for good air circulation, walking distance to a mall and downtown Split, and a great restaurant. This is as close to a perfect hotel as you can get!
Stayed 1 night in Dec 2021

10/10 Excellent

Connie, Warrenville

Stayed 2 nights in Dec 2021

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful! We have driven all night, so they gave us a room early in the morning.
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Sep 2021

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at art hotel couldnt do enough for us. Everything we needed help with they accommodated. Pool area is lovely and wasnt at all busy during our stay. Hotel is about 15 min walk into the centre of split which was no problem for us
Stayed 5 nights in Sep 2021

6/10 Okay

Savina

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff on the front desk.
Stayed 2 nights in Aug 2021

10/10 Excellent

Sabeena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay in Split. Close to old town (15 min walk) and beach (15 min) as well as the ferry port. The hotel staff were wonderful, and super helpful. The pool on the roof top is just incredible. We enjoyed ordering drinks to be delivered whilst we lay by the pool. The rooms were large with excellent air con
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
first thing they told us was that we were to sleep in another hotel for the first night so that started an argument and in the end they gave us a room. the breakfast was a slow moving mess up and the food was poor. the pool was great and the parking comfortable. 10 minute walk to old city but coming back was a hike. not recommended.
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property manger over booked the hotel. Lied about an upgraded room and but 4 people into a tiny room even though I paid for 2 rooms. You are better off sleeping on the beach.
Stayed 1 night in Aug 2021

8/10 Good

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
I enjoyed my stay at the Art Hotel. I was upgraded to a suite on the pool level and it was just fabulous. The room was very comfortable with a nice little balcony and the pool was delightful. The buffet breakfast was very good and the hotel was peaceful and quiet in the midst of a busy city. Easy walking to the main attractions and the free off-street parking was much appreciated. I highly recommend this hotel.
Stayed 2 nights in Jun 2021
Response from Art on 6 Jul 2021
Thank you for your kind words. It was our pleasure to be at your assistance. Best regards