Restaurant
Check availability

Reviews of The Elizabeth House Hotel

3 out of 5
The Elizabeth House Hotel
42-44 The Avenue, Southampton, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 465 reviews" "
Rating 8 - Good. 136 out of 465 reviews" "
Rating 6 - Okay. 49 out of 465 reviews" "
Rating 4 - Poor. 16 out of 465 reviews" "
Rating 2 - Terrible. 18 out of 465 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Travelled with group
Liked: Cleanliness, staff & service
The room was very light & airy with more than enough space. Very conveniently located hotel. The door handles were very tricky to use plus the keylock is too close below the handle making unlocking difficult. Breakfast was a lot later than arranged. Then it took an awful long time to get our cooked breakfast after we were seated in the dining room, having been told to wait in reception before being seated. When the breakfast arrived we had uncooked sausages & the food was luke warm. The sausages were removed & we were informed we would receive another however this did not arrive until we had finished eating. Whilst we understand they were busy it also took a long time to replenish the milk & orange juice. However we would stay here again 😀
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with partner
Really first class service 😁
Stayed 1 night in Apr 2024

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in quick, parking for car available. Room was spacious & clean. Dinner excellent
Stayed 1 night in Apr 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and nice decorative, but very limited space. Staffs are nice and friendly. Temperature of hot tube should be adjustable, but couldn’t, it’s a pity that it is not hot enough for us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Glenn, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well-kept and quaint bed & breakfast. Staff is very friendly. This is a great choice to stay near the Southhampton cruise port.
Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We were greeted by lovely staff on arrival, at breakfast and on leaving the hotel. The hotel was so clean, the room was warm and decorated to a high standard, could not fault the hotel. The selection at breakfast was great, plenty to choose from and high quality produce, we chose the cooked breakfast which was lovely. Thank you for a great stay!
Stayed 1 night in Mar 2024

8/10 Good

Christi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Quiet comfortable room. Close bus stop. Late check out was not an option.
Stayed 2 nights in Mar 2024

6/10 Okay

Bill

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very pleasant and helpful. WiFi poor though (at most 2Mbs) and could do with an upgrade.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sara

Travelled with family and small children, Business traveller
Beautiful property. Excellent service. Kind staff. Safe environment. Thank you.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special mention to Ashley who provided excellent hospitality at breakfast and was very welcoming. Will stay again if I’m down this way in future
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very comfortable and we didn't hear anybroqd noise whichbwas suprising. Staff were helpful, which was especially good as car park was very busy.
Stayed 1 night in Feb 2024

10/10 Excellent

Francesco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean and comfortable
Clean, convenient and comfortable. Great staff and excellent value for money. Check in was easy, ample on site parking and bed was great. 10/10 would recommend
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Hotel was clean and tidy, some parts a little dated, other than that fine. Meals in the restaurant were very good. choice though was limited for a 5 day stay. I was concerned that it would be noisy being on the main road into Southampton but it really wasn't.
Stayed 5 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Travelled with partner
Helpful and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Polite, friendly staff, lovely room, good food.
Stayed 1 night in Jan 2024

6/10 Okay

Alison

Ideal for port stay
I think this hotel is very serviceable for a one night port stay. The staff were lovely and helpful. My room was very small, perfect for a solo , but two would be a tight fit and it was billed as a double. Not perfectly clean, dusty behind the bedside but not terrible. Difficult to plug in devices and no USB port. No toilet roll holder, Was told heating came on at 3pm but it never came on but my room was warm enough. Bathroom was clean , towels a bit thin. Breakfast was ok, I would have liked some different bread or pastries, perhaps a crumpet or rolls instead of just toast. All in all , value for money, everything was adequate, however the staff really were exceptional.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The staff where very helpful and welcoming.
Stayed 4 nights in Nov 2023

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic staff!! From the lady who greeted me on reception to the gent on breakfast. All the staff I came into contact with were very friendly and professional. Good sized room(27) with large bathroom. Plenty of tea coffee and biscuits. Great breakfast and dined 2 nights and food was of a great standard. Definitely value for money
Stayed 3 nights in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night pre cruise with cruise parking
Great stay for my mum and dad purchased for their 1 night pre cruise. Originally i was going and we had to make amendments last minute which the hotel accomdated for us promtly . Hotel has its own on site car park which was a bonus the 1 night was included then we paid for the nights we where on the cruise and that was at a great price. They have both said they would use this hotel again and would highly recommemd . Thanks for an enjoyable stay !
Stayed 1 night in Nov 2023

4/10 Poor

Krisztina

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room and the bathroom was freezing cold in November!!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surroundings. Safe, good for lone traveller
Stayed 1 night in Nov 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

GJD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem For My Business Stay
Lovely hotel. European lady on reception was amazing, and the guy from Mumbai behind the bar was great to talk to.
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre cruise night.
Pre cruise stay. Very good value woth wonderful helpful staff.
Stayed 1 night in Oct 2023

6/10 Okay

Clasina, Pembroke

Travelled with partner
Liked: Cleanliness, staff & service
My inlaws would have loved this hotel: it’s very traditional very Brit, right down to the taps on the washbasin. I liked the cleanliness, and the staff was super. We found our room, though well equipped, depressingly old fashioned and gloomy. Fine for sleeping, but not a room to relax in. The best thing? The receptionist’s recommendation that we go to the Cowherd Pub just up the road. It’s a beautiful old pub and we had a fab meal. We’d make a detour to go there again!
Stayed 1 night in Oct 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in need of repaint especially in the bedrooms. Comfortable bed and lovely breakfast, lots of parking and friendly, knowledgeable staff. Good location for what we wanted and not too far from town.
Stayed 1 night in Oct 2023

6/10 Okay

Phillip

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel overall but very noisy in night outside. People screaming, etc. Beware if you have disabilities! There is no elevator and you have 21 steps to climb, VERY steep stairs. No bellman to assist. When we complained we were told it was our fault for not asking for ground floor. No offer for assistance.
Stayed 1 night in Oct 2023

6/10 Okay

Faryal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Over all it was good. We were not satisfied with the bed of the room. It was uncomfortable.
Stayed 1 night in Oct 2023

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, but the staff make the place
A really nice hotel, the staff are amazing, very friendly nothing is too much trouble. We had dinner and it was lovely. The room was big and spacious, the mattress could have been better, had a spring in my back. This property doesn’t have a lift so make sure that if you can’t manage stairs ask for a ground floor room. Breakfast was lovely, and again the staff were amazing
Stayed 1 night in Oct 2023

8/10 Good

T K.

Liked: Cleanliness, staff & service, room comfort
Great little find
Hotel was easy to find, situated on a main road. Accomodation was clean and presentable, but a little old fashioned. Food was very reasonably priced and good. The staff made our stay as they were so happy and friendly 😊 Would definitely stay again and will recommend.
Stayed 1 night in Oct 2023

8/10 Good

Riad

Travelled with partner
Liked: Cleanliness, amenities
We had a superior room. Very large clean and quiet. Stairs are very steep going upto the bedroom, however a quiet night on a sprung mattress. The hotel is about 20 minutes walk from St.Marys stadium and come with car parking. Parking can be difficult since they also accommodate cruise liner parker. But the staff with create space. There are a number of breakfast options from cereal, vegan and vegetarian breakfast to the traditional, which is always good in a stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Julie

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

pamela

Liked: Cleanliness, amenities, property conditions & facilities
The property fit our needs , near to the cruise port . Overall the room and common areas dated !
Stayed 1 night in Sep 2023

6/10 Okay

CIU LING

Disliked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Lucy

Stayed 1 night in Sep 2023

8/10 Good

Vineet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
One night in Southhampton
Nice location and very helpful staff Old buildings. No A/C Lots and lots of stairs and NO elevators so you have to leave your bigger bags in a room in the lobby We were with people who have back issues so stairs and no lifts were a terrible combination
Stayed 1 night in Sep 2023

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay before/after a cruise.
Lots of Cruisers stay there. They are very efficient at getting cabs to locations you need to go. Ok Breakfast. Nice dinner options. Very hot. No AC and no mention that fans are on the room. We did not find one. Beautiful crawl foot tub. Spacious bathroom.
Stayed 2 nights in Sep 2023

10/10 Excellent

Debbie

Stayed 1 night in Sep 2023

10/10 Excellent

Gill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three bed family room for 3 adults was a great option for us. It was very spacious and comfortable. It is within walking distance of a great park, a supermarket and a great curry house The Kohinoor Only downside was a couple of niggles in the room: Curtain rail hanging off and a loose handle on the bathroom that felt like it was going to fall off. Also, struggled to get the shower cool enough
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facility. The staff was very professional and friendly and the room was very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Edgar, Windermere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, old fashioned, wonderful, kind and helpful staff.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
No shower
There was no real shower only a tub. It was a challenge to bathe.
Stayed 1 night in Aug 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

John

Stayed 1 night in Aug 2023

10/10 Excellent

A

Stayed 1 night in Aug 2023