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Reviews of Comfort Hotel Trondheim

3.5 out of 5
Comfort Hotel Trondheim
Krambugata 11, Trondheim

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 1006 reviews" "
Rating 8 - Good. 419 out of 1006 reviews" "
Rating 6 - Okay. 129 out of 1006 reviews" "
Rating 4 - Poor. 41 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Channelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

SAMUEL

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Rune

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Mixed review - Will most likely not return
I recently stayed here for 10 days. The atmosphere is a bit like an upgraded Hostel, but with better food and rooms. Nothing wrong with that, there are different hotels doing exactly the same concept these days. Positive - Great location, nice breakfast, comfortable beds, big and quiet room, competitive price and smiley staff (but less helpful, see below) Negative - Was late and lost the first night without receiving any compensation or any other sweetener whatsoever (not even a free bottle of water) - There is no empathy or appreciation of the customer situation whatsoever (we would all like to arrive on time if possible). The hotel follows their contractual rules 100% (think public servants), is not willing to look for compromise solutions, doesn't want to think outside of the box for straight forward operational issues (such as a missing writing desk or chair, and is less willing to go the extra mile for a good customer experience. Also the hotel is a bit worn down and the room had some minor issues like a loose toilet seat, a door that not always locked automatically and blinking lights. Nothing major, but more attention to details would have fixed these ahead of the visit. Would I stay there again? Probably not, as I prefer a) a hotel that has better customer service at heart and is willing to go the extra mile if needed (which is often free). Also I like to feel assured that there is help at hand when unexpected issues arise (which they do from time to time).
Stayed 10 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in Sep 2023

8/10 Good

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Lis, short hills

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Large family room in a convenient location. Room was clean and comfortable. Lacking a kettle. Very good breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

IAIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Trondheim
Very nice hotel. Great breakfast buffet, spacious and bright common area catering for all ages. I would only check the piping and drainage system maybe. When you enter the room on the second day there is a light smell, that goes away after the vent is activated by the key Other than that it was a very pleasant stay I will go back and I definitely recommend it
Stayed 3 nights in Jul 2023

10/10 Excellent

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, rooms and hotel. Location is excellent
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Luciano

Liked: Cleanliness, staff & service
The breakfast was excellent. The hotel is very nice but it needs some renovation (floors, elevator carpets, room carpets), and some nicer decor (fjiord murals would be nicer than that strange art). The mattress was really uncomfortable; it is too thin. Other than that, I would recommend the hotel. For a long stay, be aware of the extremely thin mattress and thin pillows.
Stayed 2 nights in May 2023

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, big room. Good, friendly reception staff (Mia), and nice breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Hans Petter

Business traveller
Stayed 1 night in Jan 2023

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad wifi
Shocking wifi for 2022 ! Unable to work ftom the hotel in evenings. Wifi drops out after about 40 seconds
Stayed 1 night in Dec 2022

10/10 Excellent

stian

Stayed 7 nights in Dec 2022

10/10 Excellent

Giuseppe, Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, down-to-earth hotel, excellent breakfast, with great restaurants in the immediate vicinity
Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel and very wrlcoming after a long train journey. Excellent breakfast
Stayed 1 night in Sep 2022

10/10 Excellent

Ugo

Stayed 1 night in Aug 2022

6/10 Okay

Martin

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Lee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, well appointed & friendly & obliging team.
Stayed 4 nights in Jul 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Terrible
Terrible, really. Costs more or less the same as proper quality hotels in Trondheim, but is by far the worst hotel I’ve been to.
Stayed 3 nights in Jul 2022

10/10 Excellent

Linda

Stayed 2 nights in Jun 2022

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Collins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, hip and friendly hotel in the city
Clean, quirky and modern place. Very conveniently located within a 15min walk from the train station. Place was fairly quiet too. Loved the breakfast, it had great variety and the food was good too!
Stayed 1 night in Apr 2022

10/10 Excellent

Bjørn Lars Sigurd

Stayed 4 nights in Apr 2022

10/10 Excellent

Vilhelm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and centrally located
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Practical
Stayed 1 night in Jan 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Marthe elini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Arnt Åge

Stayed 1 night in Sep 2021

6/10 Okay

Sara Thi

Liked: Property conditions & facilities, room comfort
Could have been better.. they have potential
Had to wait a long time in line for check in, just one receptionist working. The room was clean, basic, but the lighting in the room was horrible. Unable to even see and look for things in my bag… the sliding door for the bathroom is a bad idea, you basically hear everything that’s going on in there. Breakfast was good quality, however the “time slot concept” was just chaotic. There was no one checking and just a bunch of people hovering over the buffets like ants. No queue and no manners…
Stayed 1 night in Jul 2021

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint rolig hotell i sentrum.
Fint rolig hotell midt i sentrum. Hyggelig betjening. Fikk rom med vindu inn mot atrium. Veldig varmt rom, og bare en sliten bord vifte.
Stayed 3 nights in Jun 2021

10/10 Excellent

Nitish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in heart of Trondheim
THe stay was amazing .It was in the centre of Trondhiem and all the spots were close by . We loved the stay
Stayed 4 nights in Mar 2021

8/10 Good

Kim Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Sigrun

Business traveller
Liked: Cleanliness, staff & service
Litt lite apparater på treningsrommet
Stayed 1 night in Mar 2024

8/10 Good

Bente Elisabeth

Business traveller
Fint opphold men kaldt bad!
Stayed 3 nights in Mar 2024

8/10 Good

Pia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
godt hotel MEN parkeringsforhold er ikke gode
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kersti

Stayed 6 nights in Dec 2023

10/10 Excellent

Rzgar Saleh Hussein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var fantastisk ❤️❤️👌👌
Stayed 1 night in Dec 2023

10/10 Excellent

Bård Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget førnøyd
Rent, pent. Veldig gode senger
Stayed 1 night in Dec 2023

8/10 Good

Jarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Stein

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig hotell midt i byen
Hyggelig rom, hyggelig betjening. Godt og varmt og rent. Frokost var ok, litt plundrete "plassering" ifht bord, og speilegg var ikke mulig å skjære i, de var det hardt belegg på, vanlig egg var stort sett hardkokte og kalde, og bacon var harde biter av noe, så frokost var ikke å skryte av, men resten var veldig bra..!
Stayed 1 night in Dec 2023