Banquet hall

Reviews of Hotel Executive

4 out of 5
Hotel Executive
Via Nazareno Orlandi 32, Siena, SI

Reviews

8.4

Very good

Rating 10 - Excellent. 164 out of 447 reviews" "
Rating 8 - Good. 202 out of 447 reviews" "
Rating 6 - Okay. 57 out of 447 reviews" "
Rating 4 - Poor. 19 out of 447 reviews" "
Rating 2 - Terrible. 5 out of 447 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, my only recourse for a bad experience "out the gate" is to leave a bad review here. I made a reservation several days in advance - clicked book, and immediately realized that I had accidentally entered an extra day than I meant to. I wrote to ex pedia to try to correct the situation within 5 minutes of making the mistake, and they reached out to the property on my behalf. They could not refund or all me to cancel. I tried calling the property myself, thinking that if I spoke to another human, they might understand the mistake better. The woman I spoke with was very kind and sympathetic, but told me there was nothing to do, and that I had to p ay for the extra night. Definitely disappointing, for all parties, I'm sure.
Stayed 4 nights in Feb 2024
Response from gianna on 25 Mar 2024
Please madame, don't write like this. You did a mistake and i can't cancell easely . Regards

8/10 Good

Margherita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel si trova in linea d'aria vicino alla stazione, è collegato bene (anche con il centro città) con degli autobus che fermano davanti. Bella camera e staff gentile, giusto la cabina doccia potrebbe essere migliore
Stayed 1 night in Sep 2023
Response from gianna on 8 Nov 2023
Grazie tante per la sua recensione e siamo molto contenti che abbiate trascorso un piacevole soggiorno. saluti

10/10 Excellent

Steven

Stayed 1 night in Jun 2023
Response from gianna on 8 Jan 2024
Dear Sir, thanks a lot and we are really happy to know you enjoyed your stay. Regards

4/10 Poor

RACHEL

Travelled with partner
Disliked: Cleanliness
Property was close to the train station , but if I returned to the area I would choose somewhere else to stay next time personally
Stayed 2 nights in May 2023
Response from gianna on 8 Jan 2024
Dear Sir, thanks a lot for giving us your time. Really sorry if you didn't like it.

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a wedding. Our room was nice and clean. Breakfast was decent and the staff were cordial. Our room was warmer then we’d like even at the coolest temperature setting, it never got close to 23 degrees Celsius. Overall, a pleasant stay.
Stayed 2 nights in Jul 2022

4/10 Poor

maria asuncio

Stayed 1 night in Jun 2022

10/10 Excellent

Martino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sienna
Good room clean and easy parking.
Stayed 2 nights in May 2022

10/10 Excellent

claudia, Chino Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, the rooms are kind old.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near old-town Siena
Very upscale hotel. Comfortable and roomy. Showers were very large and nice, especially in Europe! Cost-effective as well, probably because it is “off-season.” Front desk staff spoke English very well, and were extremely nice and helpful. I would skip the breakfast, though, and get something from a coffee bar.
Stayed 1 night in Feb 2022

10/10 Excellent

Hannahgrace, Kodiak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful and friendly. There is a bus stop in front of the hotel. We also enjoyed the breakfast every morning.
Stayed 2 nights in Oct 2021

6/10 Okay

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't plan to have dinner here!
Front desk was good at check in. The room clean and comfortable. We had a dinner reservation (due to Covid) and showed up at the set time only to wait for 30 minutes because they couldn't find a reservation. The waitress was going to get us a table and sat us in the bar with NO bartender only for her to forget about us. We went to the front desk and the night shift lady just shrugged her shoulders and told us there was food at other places down the road.
Stayed 1 night in Sep 2021

8/10 Good

Louis, Geneva, Switzerland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is reasonably priced and conveniently located to downtown Siena and it’s wonderful historic sites
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Okay
The bathtub’s faucet is not working well. The bathroom should be renovated. Breakfast was nice. Pillows were very good.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Dcent Stay
You get what you pay for. Our bathtub was dirty with hair & the staff wasnt the friendliest. Room & stay overall good.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Lu, Texas

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Room was ok. Very loud by the lobby. Breakfast was delicious and great quality. Bathroom was in desperate need of a renovation
Stayed 1 night in Oct 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Raine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the WiFi was very bad. Otherwise a very good hotel.
Stayed 1 night in Sep 2019

8/10 Good

Paul

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for Siena
Great hotel, great location, lovely breakfast and friendly staff! Parking was also a good bonus!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely room with very comfortable bed. We arrived around 20:00 and had no problem reserving a table for dinner at the property. Both the evening meal and breakfast were really good. The hotel is well served by public transport into Siena and it was easy to reach by car.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel outside city center with bus stop at
A modern very clean hotel. It’s a bit of a drive into the town but bus stop is at the hotel and you can be there in about 20 minutes.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

AC, Canada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was exceptional!! She was such a great help to us for sights to see, transportation and overall help!! Thank you!!!
Stayed 1 night in Mar 2019

8/10 Good

Charlotte, Annapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel located out of the old part of the city.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at the front desk or knowledgeable and helpful. The breakfast was good. The bed was comfortable. No complaints
Stayed 1 night in Sep 2018

10/10 Excellent

Allison, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely excellent. I lost my phone in a cab and the staff made repeated calls to the taxi company resulting in my phone being returned. The room was also very lovely and comfortable and I slept like a baby with my phone in hand!!!
Stayed 1 night in Sep 2018

10/10 Excellent

Paul

Great Location
Quiet location, walking distance to Siena. Excellent facilities, clean and well presented
Stayed 1 night in Aug 2018

8/10 Good

John

Hotel and staff were very good but the dinner menu lacks variety if you are staying for a while.
Stayed 7 nights in Aug 2018

10/10 Excellent

Jessica, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Bus stop was right infront of the hotel and was a quick and easy ride right into Siena. Close to the highway, and had free parking.
Stayed 4 nights in Aug 2018

2/10 Terrible

Luigi

Disliked: Staff & service, property conditions & facilities, room comfort
No internet access Unable to tuned lightd off !!! Unbelievable Unable to set air conditioning temperature... it was cooler in the corridor comparing to the room !!! This is not a 4 stars hotel
Stayed 1 night in Jun 2018

10/10 Excellent

lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Room very nice and clean and a good breakfast. Also, had Fox News..
Stayed 2 nights in May 2018

8/10 Good

Alviera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV not Working.
Could not get the TV to work.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Wilijanty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and plenty of variety of food. The room was without heater at winter and the hot water in the bathroom was either too hot or too cold. The shower place was too small that we have to open the shower door. Other than that, it was a clean room and nice hotel.
Stayed 4 nights in Oct 2017

10/10 Excellent

gabino, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was near an excellent pizzeria. Staff were very helpful. Food at breakfast was excellent for the 7 euro price per person.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yummy breakfast
Everything was great including the great breakfast buffet . The only problem they hqd was with the shower , meaning that the water temperature fluctuated from cool to warm, never getting really hot. The wifi was strong and parking was easy. Overall, we had a good time.
Stayed 2 nights in Aug 2017

10/10 Excellent

Trevor R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying Seina
The Executive is a comfortable hotel but not a hotel that you would rave about. The stay was made much more enjoyable by the hard working and friendly group of young staff members.
Stayed 5 nights in Aug 2017

8/10 Good

LUIS FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
We had a good stay although it's a bit outdated and indeed over-rated. Staff was very kind.
Stayed 1 night in Jun 2017

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but be prepared to travel via bus
Modern hotel a little far away from Centro with bus stop outside front door.Euro1.20 each way trip to plaza del sole/Centro. Good points : modern and v clean with nice restuarant nice room and bathroom.noise free and secure position. Helpful reception staff. Not so good: Distance from Centro. Lack of hot water.low pressure shower.Tv very dark screen. Cold cooked breakfast every day. Eggs and bacon inedible.

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3.5 stars to 4 stars hotel. Clean and convenient.
Comfortable and clean. Sumptuous breakfast. Should have added the bus number on the website from the train station to the hotel, it costs eur1.20 instead we took a taxi at eur10.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
It was very relaxing and we felt safe and secure there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Diane, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel close to bus stop
The hotel was great. Clean with wonderful staff and close to bus stop.

8/10 Good

Barb, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the business traveler and tour buses
The hotel was very comfortable and clean, but not well located for tourists traveling independently. We selected the location based on our intention to do day trips to nearby hill towns, but didn't think about our need for dinner nearby (so as to avoid drinking/driving) - there wasn't much of a selection so we dined at the property one night. Huge dining room - way too brightly lit for dinner. Food was fine but, as with most business hotels, no ambience. Breakfast buffet was good.

8/10 Good

Whitney, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great price
Great hotel and pleasant staff