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Reviews of Sunrise on the Bund

4.5 out of 5
Sunrise on the Bund
No 168 Gaoyang Road, Shanghai, Shanghai

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 395 reviews" "
Rating 8 - Good. 161 out of 395 reviews" "
Rating 6 - Okay. 23 out of 395 reviews" "
Rating 4 - Poor. 9 out of 395 reviews" "
Rating 2 - Terrible. 7 out of 395 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, clean room, nic restaurant
Stayed 1 night in Jan 2020

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gods value for the money. Wifi was weak. Hotels.com, Please award me my 4 nights stay.
Stayed 1 night in Dec 2019

8/10 Good

Benoit

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice with hard wood floors and a bidet in the bathroom. Floor to ceiling windows offered nice views of the area. The metro station was about a 5 minute walk away from the hotel.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Probably worth a try for its location
Really nicely located hotel for the Bund and historic areas. Let down a bit by some basics - room key card didn't work, WiFi didn't work, some excellent staff, some condescending staff. But a really nice corner room and the good staff were a pleasure to interact with.
Stayed 2 nights in Dec 2019

8/10 Good

Tak Yeung

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff very polite and hrlpful. Harry rge concierge was dantastic and made our stay easy and enjoyable with his local knowledfe anx excdllent recommebdations.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunrise on the Bund was one of the best and unique experiences we have ever had. That is saying something because I used to be a travel agent and we are current hotel owners. It is beautiful inside and out. Clean marble everywhere and amazing decor but it was the staff that really got our attention. From the prompt response to the initial email requesting shuttle information to the concierge staff handing us umbrellas as we left in case of rain, and every moment in between was a pleasurable and memorable experience. The breakfast buffet is extravagant and tasty. They have washlets!!! Smiles from every staff member and a concierge staff that honestly cares about you.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful. Some of them spoke a little english so you could make your needs known. The hotel is just north of the Bund so is quieter. Pool and spa were wonderful after a day of touring.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
This is my third stay with the hotel. I like the location which is near the river with a sidewalk that I can take a morning walk each day, but it's a bit far from the tourist area. The hotel facility is maintained well enough. The soundproof is not the greatest.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Would definately recommend.
Stayed 5 nights in Nov 2018

8/10 Good

Nelson, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was greeted by a team of professional and welcoming hotel staff upon arrival, and it was a great way to begin my Shanghai trip. The service level of the staff here is one of the best things that I liked during my stay. Check-in was a brief, and I got to my room fairly quickly. My room was clean, and the space was just adequate. Me and my girlfriend thought that it was much smaller than our room in other cities in China, but it's Shanghai, so we're not complaining. I'd say, if you have 3 or more guest staying, stick to the recommended guest number of the room that you're booking, and you'll be fine. The view from my room was not bad as I got a glimpse of the Oriental Pearl Tower from my room. There's even a bathtub in the room, though it might be a tad too small for some. Location of the hotel was perfect for the both of us as we enjoyed a nice walk back from the Bund in the evenings. The neighbourhood is quiet and peaceful, and there's a couple of convenience stores nearby. Faciliaties were good as well. I like to swim during my travels and I was glad that the hotel has a heated pool that you can even swim in during fall/ winter. Breakfast was average, but again, the service level of the staff was good. Overall, I enjoyed my stay in this hotel, and I'll definitely consider staying here again when I'm back next time.
Stayed 3 nights in Nov 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Wilson, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, skip the breakfast
I had a good stay overall. The entryway to the hotel is gorgeous. The room was small but it was clean and comfortable. Not much room for luggage and very little closet space. The bathroom was actually spacious and clean. Heated toilet seat was a nice feature and the shower had good pressure with hot water and a good shower head. The location of the hotel is not actually on "The Bund" but it isn't too far off. During traffic I actually walked and it wasn't terrible, about a 20 minute walk from The Bund area. There's not much near by and the area around the hotel is pretty ugly. Not much by way of restaurants either. There are a few restaurants in the hotel but they close mid day and re open in the evening then close again a bit early so I was only able to eat at the downstairs bar in the lobby. I had a bacon cheeseburger, it wasn't good. When it came to breakfast I was disappointed. Not a great selection and the food quality is mediocre. For a room with two guests only one breakfast was included which is odd. We ate two breakfasts one day and out of three days that was all. They still charged me for the second breakfast even though I didn't eat the other two days. I really don't see the point but it's Shanghai and everything is super over priced so the rate I got at the hotel was fair enough and I'd go back again I just won't opt for the room package with breakfast.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Very nice hotel, within walking distance of the Bund
Stayed 3 nights in Jun 2018

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great, if I have to pick something out it would be... the walls are actually pretty thin on level 7 (lol). Also lost a spoon (which comes as a set with the mug, cleaner might’ve accidentally thrown away). Downstairs staff are just amazing!! Especially John at the concierge ;P (I’ve been doing quite a bit of online shopping and he has been amazing picking up all the packages for me XD let’s just say there was quite a few... and I have them delivered almost on a daily basis)
Stayed 22 nights in May 2018

8/10 Good

Helen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
We stayed for four nights in May 2018. I thought it was a good deal for the price. Rooms were very clean, roomy and comfortable. Breakfast was a buffet with pretty much everything you'd want. Staff were lovely, although communication was occasionally difficult as we didn't speak Chinese. Had a great meal at the Teppanyaki restaurant where they went to great pains to make sure I was well catered for as I have food allergies. Gym and pool were great (you do need a swim cap for the pool). Note however that although 'on the Bund', it is further North from what's considered The Bund. Lovely by the river, but be aware it's a bit of a walk to the livelier part of The Bund so to speak. Not too far from the metro however which was super easy to use and very cheap. On the whole, a good experience.
Stayed 4 nights in May 2018

10/10 Excellent

LAP YUAN ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay in Pudong.
Room is perfect, clean and nice. But the air con seems will not run in early morning till 11:00am, room become warm and increase to 24.5 deg C......My setting was 18 deg C in evening and works well It could wake me up because too warm in early morning. The breakfast is good for refreshing fruit juice, bread is nice. Hot dishes just so so, Overall Ok.

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sze Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not much food choice around the area

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
It is a great hotel in a very good area of Shanghai. Slightly out from the beaten track, but nonetheless very interesting. The room was very good, but the bathroom was in need of a slight upgrade. Well equipped Gym, with Swimming Pool and a nice SPA.
Stayed 7 nights in Nov 2017

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Audrey, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Good experience overall Only a tiny problem: Room service didn't provide slippers when the slippers were thrown away (The slippers were used 4 days) on time. Also the laundry bags were not replaced after we did laundry. We called the reception when we came back in evening but they said room service was off work. Anyway, in the following day the problems were solved. All good!
Stayed 6 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with great location!
The hotel staff was great and the hotel was very nice and on a great location!
Stayed 2 nights in Sep 2017

2/10 Terrible

aaron, london

Disliked: Staff & service, property conditions & facilities
Hotel did not get my reservation from expedia
Arrived to my booking; hotel could not trace it. Even showed them it online but they refused to help check me in and told me to contact Expedia. Would not let me use their phone to contact Expedia, had to call Expedia and got it sorted as I had a Chinese phone I was able to do this using all my credit up for my trip. But if you didn't have a phone you could be left in the lurch. Room was small(even though they stated a free upgrade I think they were lying as only small space around bed) Bedding was exceptionally comfortable.
Stayed 1 night in Jul 2017

8/10 Good

Ardakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Expected but not given breakfast... Should have more details given will doing online booking...

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
night in Shanghai
The 2 young ladies at the front desk are weak and they need training. However the Concierge Alan is amazing. He makes up for them. Location is a 30 min walk from Nanjing Rd and the Bund.. Shanghai is a huge city and the location may or not suit everyone. For me it was no problem as I was there on business and in and out of Shanghai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is truly luxurious at a very reasonable price. The amenities were great; the bathroom was fantastic and the daily breakfast was excellent. Unfortunately, there are not many good food options within walking distance in the neighborhood but the hotel was great.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Def. Recommendedu
Very good for its price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shook Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near the Shanghai Jewish Museum.
Very nice hotel. Even has a pillow menu for you to select different degrees of firmness. The Tilanqao subway is 5 mins walk away. When you return to the hotel, use Exit 3, come out of the station, turn left and just walk straight till you come to the Gaoyang road. The Bank of Nanjing is at the corner of the road, next to the hotel. Actually, if you look up at the skyline, you will see the hotel name Sunrise on the top of the building. Diagonally across is a convenience store. Otherwise we didn't see anything shopping or restuarants nearby. Quite a few construction going on. Probably when these buildings are completed, there may be some shopping and restaurants nearby. But don't miss the Shanghai Jweish Museum. The museum is a few meters after Tilanqiao subway. It is just a straight walk down the road about 10 mins. You won't miss it. I highly recommend the museum - it was the best part of our 2 days visit to Shanghai and so near the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

VICTORIA, SYDNEY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DONT STAY HERE
TOO FAR FROM CITY CENTRE AIR CON NOT WORKING FOR ENTIRE 8 DAY STAY STAFF HAVE VERY LITTLE ENGLISH ROOM WAS VERY SMALL TOILET WAS BLOCKED EVERY DAY

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and convenience
I was in Shanghai for several non consecutive nights on Business and stayed at the Sunrise on the Bund hotel. It was luxurious, clean, well staffed and the rooms were perfectly sized and included every possible amenity. Although it's about a 15 minute walk to the Bund area (very straight forward once you get your bearings) I would not hesitate to recommend it to anyone traveling whether for business or vacation. I will definitely be staying here again on my next trip.

8/10 Good

MK, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel but not on the Bund...
Great facility 10 min away from the Bund. SPA facility is just great but the room size is tiny with old fashion TVs and "no brand" music centers. Breakfast is good but very expensive for China (138 RMB = $28). Hotel main business is the Tourist Groups who got deeply discounted rated with breakfast included. There are no any restaurants bar around beside the ones belong to Hotel (Captain's Bar downstairs and 2 Oriental Restaurants on the Second Floor).

6/10 Okay

Ivy

10/10 Excellent

In, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for two days after our air B&B turned out to be this artist's loft which was really stunning but a 30 minute walk from a subway stop that was 40 minutes from the Bund. For the room price, the quality was fabulous. We were both very relieved, and agreed that we needed someplace more 'civilized'. We certainly got it - there was high tea every day in the cafe near the lobby!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations, great value, location?
Accommodations and amenities are excellent in every way. Staff were gracious and tried to help, despite limited English speaking ability. Breakfast offered good variety and was well prepared, but rather expensive at 134 RMB, making it the single most expensive meal of any kind during our entire time in China. Biggest caveat is the location, about 1 mile from the Bund and other tourist sites. Walking and directions were not a problem for us, but location and lack of English-speaking assistance could be an issue for a somewhat less independent Traveler.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay in Shanghai
Short Business stay in Shanghai. First time at this hotel but was impressed. Short walk to the North Bund area. Also, the wifi was great. I was able to access Google without my own VPN which worked out great. Will stay again if price is right.

10/10 Excellent

Philip, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, off the beaten path
I was very pleased with my stay at Sunrise on the Bund. It's a little off the beaten path, but it's close to many things to do in Puxi, either by taxi, or by Metro (Tilanquiao station, about two blocks away). My room was very compact, but very comfortable for a single traveler. Might be a little tight for a couple. My view included the Pearl Tower. The neighborhood is Hongkou, and has an interesting as the Jewish section of town in the years leading up to WWII, and after Pearl Harbor, the area became the Jewish ghetto. Definitely a great room for the price. Excellent workout facility. I didn't use the pool -- they require a swimming cap, which is a little odd for a guy with a shaved head. The breakfast buffet is quite good, though like most of these, it's a bit pricey, but still worth the convenience.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CW from California
Stayed for two nights. The breakfast consisted of a large selection of foods, all excellent. The concierge spoke English and was able to assist on several tours and sites. The room, although not overly large, was fine for a single traveler. It was clean and had all the amenities I wanted.

8/10 Good

Wun, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old shanghai style room with a nice restroom
The hotel is much better than I expected . The lobby is a bit old fashioned but it's ok , I am not staying there . The room is spacious , with a touch of the old fashion style which I like it. The bathroom is very good - the most enjoyable part during my stay - it's clean , spacious , morden ( compared with the rest of the room) and with the Japanese style electronic toilet ! Just the location is a bit off from the center , but such issue has been reflected in their price which is lovely . It would be better if they can clean the carpet of the room a bit .. I think I will stay there again .