Restaurant

Reviews of Ramada Plaza Shanghai Caohejing

3.5 out of 5
Ramada Plaza Shanghai Caohejing
509 Caobao Road, Shanghai, Shanghai

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 113 reviews" "
Rating 8 - Good. 53 out of 113 reviews" "
Rating 6 - Okay. 20 out of 113 reviews" "
Rating 4 - Poor. 5 out of 113 reviews" "
Rating 2 - Terrible. 2 out of 113 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from ramadapr on 14 Nov 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.As an international brand hotel in Caohejing Park, we are committed to providing guests with a warm stay experience outside the home. We look forward to seeing you again and feeling our excellent service again.

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019
Response from ramadapr on 18 Oct 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.As an international brand hotel in Caohejing Park, we are committed to providing guests with a warm stay experience outside the home. We look forward to seeing you again and feeling our excellent service again.

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
The people at the front desk weren't particularly friendly and their english was poor. The room hardly had any outlets and no USB ports. They haven't seemed to update their property in 30 years. I was very unsure about the potability of the water and even though the room was spacious, it was just very outdated
Stayed 2 nights in Aug 2019
Response from Ramada Plaza by Wyndham Shanghai Caohejing on 12 Sept 2019
Dear guest, thank you for choosing Ramada Plaza by Wyndham Shanghai Caohejing. We are sorry for your experience this time. Furthermore, we will continually train our staff to enhance their language ability. We are committed to create high quality services and paying high attention to product details. All of the hotel rooms are equipped with outlets and USB port on the desk. You may call the service center and ask our duty manager for any help during your stay. The water quality of the hotel meets the National Health Standards and the tap water must be boiled before drinking. Thanks for your understanding and support. We look forward to seeing you again and enjoy the warm service. Wish you have a good time!

10/10 Excellent

CHIA HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good price
Very nice and cozy hotel.
Stayed 1 night in Mar 2019
Response from Ramada Caohejing on 29 Mar 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with our service during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Gemma

Liked: Cleanliness
Not a good room this time
This was my second stay in Ramada hotel. The first one was good that's why I decided to stay here again. Unfortunately, this time I was placed in a room next to the staff room. I guess this is where they store all the toiletries and towels for the guest rooms. During my stay, especially at night and early morning, I could hear noises from the staff room. I was very much disappointed with the room that was given to me.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quite hotel next to caohejing hi tech park. Good value and location for business trip around that area. Will stay again.
Stayed 3 nights in May 2018

8/10 Good

Jean-Pierre

Liked: Staff & service, room comfort
Hotel rooms are a bit used up and need renovations
The hotel room condition is getting a bit used up; in the slow process of renovating the rooms
Stayed 8 nights in Oct 2017
Dear Guest , Thank you for sharing your sincere comments with us , We are all appreciated your valuable suggestions and great support , but I do regret that we are not fully to live up to your expectations on this occasion. As you know , Our standards are much higher than those you encountered ! As your concern fairly specific, I would be grateful to get in touch with you personally and would appreciate if you could contact me directly via phone or e mail , We then can take necessary actions and we are confident that you would find the necessary progress. we only hope that your unpleasant experience has not affected your overall opinion with Ramada Plaza Shanghai Caohejing ! We look forward to welcoming you back before long and will strive to make the best unforgettable experience with you ! On behalf of the hotel team, thank you for your time. Your valuable feedback will help us improve our hotels and recognize our customer that really make a difference in your stay. Kindest regards Richard Xu

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient shuttle bus to High Tech Park
The hotel has shuttle bus service to CaoHeJing High Tech Park every morning. The reason I chose this hotel. In the hotel lobby it needs more couch/sofa/seat in the lobby for guests. There are only 5 seats available. While I was there for 3 days I could not find a seat every day. Going into the room, it's too dark in the hall way. In the room, the door latch is broken. The room is not spacious. There is no convenient stores nearby. I had to walk several blocks away 10+ minutes to eat and shop. The price is reasonable.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No mall within walking distance. A 5~10min walk to Sunway station. Food in restaurant is typical hotel food. Room is abit old fashion and dark.
Stayed 5 nights in Jul 2017
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

6/10 Okay

kunal

Liked: Cleanliness, property conditions & facilities, room comfort
food quality is very bad lot of oil and smell in the food, if you are vegetrian then its very difficult stay in the hotel

8/10 Good

Tiong Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

6/10 Okay

Tiong Yong, Singapore

Liked: Cleanliness, property conditions & facilities
Normal
The front desk service was not informative and proactive.
Dear guest, sorry for any inconvenience that may occur during your stay with us. Leave the rest to us is always our commitment. If you have any problems or confuse when you are in our hotel, our Assistant Manager is 24 Hours standby to help you. We would endeavor to solve any problems for you. Look forward to your next stay.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
The free upgrade was a pleasant surprise. The surrounding is quite inconvenient if not because it's business travel. There is one subway station nearby that can take you to more crowded area quickly, but no stores or restaurants nearby. Other than that, it's all good.
Dear guest, thanks for you choosing to stay at Ramada Plaza Shanghai Caohejing. Our hotel is located in the center of Caohejing Hi-tech Park. There are six food and beverage outlets in hotel where can provide you with Chinese and Western cuisine. To avoid the inconvenience for guests to the hot sightseeing spot, our Chief Concierge could arrange the limo service for you. If you need any further assistance during your stay with us, please let us be informed. Look forward to your next stay.

8/10 Good

Shiqin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay next to the exhibition center
Close to the exhibition hall. Food everything was available.
Response from Clara on 9 Jul 2016
Dear guest, thanks for choosing Ramada Plaza Shanghai Caohejing. Our hotel is located in Caohejing Hi-tech Park and nearby Zhonghuan Road. It's only 5 minutes way to get to Hongcao Road Station of Metro Line 12. We sincerely commit to provide you thoughtful service and delicious catering. Look forward to your next stay to enjoy the beauty of Shanghai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for biz travel in the area.
A short stay of two days left me with an impression of sufficient hotel for biz trip.
Response from Clara on 9 Jul 2016
Dear guest, thanks for choosing Ramada Plaza Shanghai Caohejing and your acclaim is the motivation for us to get improved. We promise to treat you like home away from home and always to provide delicacies and thoughtful service. Look forward to your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMENDED
Was there for business and the condition of the room are acceptable and staff services are great. Wifi connection are acceptable. Nothing much to complain other than check-in/out have to be done in Building A which you have to walk over if the room is in Building B.
Response from Clara on 2 Apr 2016
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

8/10 Good

Mohammed Nazir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Clara on 20 Feb 2016
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Clara on 20 Feb 2016
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

10/10 Excellent

JONG HO, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good stay of 2 nights
i will be back for next visit. reasonable rate and good facility but just wi-fi made me confused during my stay
Response from Clara on 20 Feb 2016
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

8/10 Good

Toby, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel with excellent wifi and ok location
If you are travelling around by the metro, this hotel is good value for money. About 20mins walk to Caohejing station with easy ride to Xujahui for food and shopping.
Response from Clara Ye on 20 Dec 2015
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. The Metro Line 12 will be open to traffic in one month and it's nearby hotel for about 5-minute walk. We are always ready to serve you. Look forward to your next stay.

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Clara on 20 Feb 2016
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice review
The hotel and staff was very nice. Everyone was accommodating during the reservation process as our days kept changing. The room was a little outdated, but comfortable. The carpet was in need of replacing!

6/10 Okay

Verified traveller

Disliked: Room comfort
Rooms just OK, in need of updating. Drinks at bar grossly over priced. Gym equipment was up to date.
Response from Clara on 30 Apr 2015
Dear Guest, Thanks for choosing Ramada Plaza Shanghai Caohejing and sharing your comments with us. As a Four-star hotel in Caohejing Hi-tech Park, we'd like to provide you execellent service and facilities in the hotel. Look forward to your next stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice value
Hotel Gym was out of commission. Overall a good value

8/10 Good

Brent, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond
The hotel was perfect for business if you need to stay in/around the tech park area. When I arrived at the hotel for check-in, they didn't have any non-smoking rooms in my room class or the one above it left. The check in assistant went to speak to the manager and, in the end, the hotel upgraded me to a suite so that I could have a non-smoking room. It took a bit of time upon arrival but they made it work and were really considerate about it. I'd stay here again as my company's office is in the area and it's a nice hotel.
Response from Clara on 20 Feb 2016
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

V K Batra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experience staying @ RAMADA !!!
comffortable stay !!!

10/10 Excellent

Ric, Frederick, MD, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Shanghai
Highly recommend. Very comfortable. Friendly staff. Everything you need in one place. Clean rooms and common areas.

8/10 Good

Chris, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in Shanghai
Excellent business hotel, rooms are clean and comfortable. Restaurant good - service a little slow, but good quality food.

8/10 Good

Reza, Las Vegas, NV . U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Shanghai 2011
I lke the hotel it was very nice. It was close to the freeway. Not much to see walking around the area of the hotel. I did have one problem. They told me when I check in that my rate did not include breakfast each day. It took some work calling Expedia but they handled it. The breakfast was a great way to start each day. Good hotel for the price. I would recomend it. Just make sure youi have proff of breakfast each day. I liked getting 2 bottels of water in my room each day.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor management ruins an adequate hotel
This is a perfect example of how poor management can ruin an adequate hotel. I requested an early check-in at 07:30 and they warned the room wouldn't be ready so I'd have to have a temporary double. Fine, but neither the internet or phone in the room worked, there were dirty tissues under the table and the hot water was being turned off at 10:00. The manager explained they'd recently been refurbished but it seemed like it was still underway. I was offered another temporary room, but asked instead to be given my room even though it hadn't been cleaned yet. I was given room 537 but it took me a while to find it because the signs only showed rooms up to 530. The room stank of cigarettes even though it was supposed to be non-smoking, and the bedside light didn't work because the wiring was hanging out of the wall. All of these issues were reported but nobody seemed organised enough to do anything about them.

10/10 Excellent

Xiaowei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

WAI YEE WINNIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast cut off time too early 10am
Stayed 1 night in Jan 2020
Response from pr on 24 Feb 2020
Dear guest,thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. Our buffet breakfast is served from 6:30am to 10:00am on weekdays and from 6:30am to 10:30am on holidays.If you have any suggestions or comments during your stay, please feel free to contact our duty manager. Thank you for your understanding and support,and we look forward to serving you again.

8/10 Good

Kaz, Tokyo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
繁華街から2-3キロある感じで外出にはタクシーが必須。ホテル内レストランで食事したがそれほど高くもなく 満足している。
Stayed 2 nights in Dec 2019
Response from gale on 24 Dec 2019
Dear guest, thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes’ drive to Everbright Convention & Exhibition Center and 20 minutes accessible to Hongqiao hub. The comfortable Chinese and western restaurant dining environment will provide you a variety of delicious food for your choice. We look forward to seeing you again.

8/10 Good

Shihan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寢具能安心好眠,浴室寬敞舒適!
浴室環境舒適,窗戶能夠露出陽光,服務人員的環境維護非常好!床很好!寢具舒適,客房服務人員細心的整理還貼心的準備小點心,很棒!
Stayed 4 nights in Oct 2019
Response from ramadapr on 8 Nov 2019
尊敬的貴賓,您好。感謝您入住上海新園華美達廣場酒店。作為漕河涇園區內的國際品牌酒店,我們致力於為賓客提供家外之家的溫馨入住體驗。期待您再次蒞臨,再次感受我們的優質服務。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from ramadapr on 4 Nov 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.As an international brand hotel in Caohejing Park, we are committed to providing guests with a warm stay experience outside the home. We look forward to seeing you again and feeling our excellent service again.

8/10 Good

Roby, HK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛身體不適,此酒店位置寧靜舒適,確實非常好。不過,竟然今早0900至1100沒有水供應,確實講不過去。希望管理層好好安排保修時間,以減低對忠心顧客的影響。
Stayed 2 nights in Oct 2019
Response from 市场传媒 on 14 Oct 2019
尊敬的贵宾,您好。感谢您选择上海新园华美达广场酒店,很荣幸能够为您提供服务。酒店地处漕河泾开发区腹地,环拥近5000平米庭院景致。小桥流水,绿柳掩映,令都市的居停无比写意。在您入住期间,您有任何的喜好或者对酒店的建议可直接与我们的大堂经理联系,我们将为您提供最热忱最及时的服务。酒店持续对设施进行更新升级及维护,只为您更好的入住体验。真诚期待您的再次莅临,酒店致力于为您提供微笑的服务,完善的配套设施,适宜的居住环境,为您营造家外之家的温馨感受。

8/10 Good

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から程近くの大型ホテル
朝食のレパートリーはなかなかです。中華、エッグスペース、ソーセージ、ベーコン、サラダ、点心等、偏食の私も好きな食事を好きなだけ楽しめました。 wi-fiもそこそこ館内全域で使用可能です。 喫煙者には申し訳ないですが、たばこは外のみというのも快適です。 館内には和食レストランも有り、日本食が恋しくなった際は如何でしょうか?
Stayed 3 nights in Jul 2019
Response from Ramada Plaza by Wyndham Shanghai Caohejing on 29 Jul 2019
尊敬する貴賓、こんにちは。ホテルを選んでいただいて、ありがとうございます。あなたのアドバイスを私たちはとても重視し、あなたの評価に感謝します。またのお越しを心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Ramada Plaza by Wyndham Shanghai Caohejing on 30 Jun 2019
尊敬的贵宾,您好!感谢您入住上海新园华美达广场酒店。真诚期待您的再度光临!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Ramada Plaza by Wyndham Shanghai Caohejing on 28 Apr 2019
Dear Guest, thanks for choosing Ramada Plaza by Wyndham Shanghai Caohejing. Hope our service left you good impression. We look forward to your coming again. Wish you all the best.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋のSafety Boxがチェックインした時不具合で使用できず、交換してもらった。 シャワー室の扉の開きがイマイチでフットマットが置けない。
Stayed 3 nights in Apr 2019
Response from Ramada Plaza by Wyndham Shanghai Caohejing on 10 May 2019
尊敬する賓客、こんにちは。私たちのホテルを訪れてくれてありがとう。大切なコメントを残してくれて、ありがとうございます。ホテルはあなたのアドバイスを大変重視しています。今后のチェックインの间、どんな问题があってもホテルに反応することができて、私达は最初の时间にあなたのために助けを提供します。あなたの评価に再び感谢して、あなたの生活が楽しいことを祈ります!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Ramada Plaza by Wyndham Shanghai Caohejing on 23 Apr 2019
Dear Guest, thanks for your review. Hope you would come again and enjoy our service.

8/10 Good

HAEBONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
상해출장
출장가서 머물기에는 부족함이 없는 듯 합니다.
Stayed 2 nights in Mar 2019
Response from Ramada Plaza by Wyndham Shanghai Caohejing on 29 Mar 2019
존경하는 귀빈, 안녕하세요.상하이 신위안화메이다광장호텔을 선택해 주셔서 감사합니다.조하경개발구에 위치한 호텔의 중심부에는 중환도로와 린접하여있어 자동차로 10분이면 광대 (光大) 전람센터에 도달할수 있고 20분이면 홍교중추 (홍교중추)에 도달할수 있다.12호선 세하경역에서 불과 8분 만이었다.호텔은 이른 고봉 기간에 하객들을 위해 단지 셔틀버스 서비스를 제공한다.호텔에서는 24시간 뷔페식 헬스클럽을 제공하며, 전문적이고 편안한 워터클리닉은 당신의 여가 및 오락 시간에 약간의 즐거움을 더해준다.다시 왕림하셔서 새로운 정원의 질 좋은 서비스와 타오티에의 맛있는 음식을 더 많이 맛보시길 진심으로 바랍니다.

10/10 Excellent

HYUNJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 나이스한 호텔
깔끔하네요 좋았습니다 출장호텔로 더할나위없이 굿쟙
Stayed 2 nights in Feb 2019
Response from MarCom on 6 Mar 2019
존경하는 귀빈, 안녕하세요.상해 신원 화메이다 플라자호텔에 대한 당신의 지지와 관심에 감사 드립니다.조하경단지에 있는 국제브랜드호텔로서 우리는 하객들에게 집 밖 집들의 아기자기한 투숙체험을 제공하는데 힘을 쏟고 있다.호텔에는 조하경단지의 인기 음식식당 흥원방이 있는데,이 음식은 당신의 미리에 활력을 불어넣습니다.다시 왕림하셔서 새로운 정원의 질 좋은 서비스와 타오티에미식을 더 많이 체험하시기를 진심으로 바랍니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from kiki on 26 Apr 2018
Dear guest: Thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes drive Everbright Convention & Exhibition Center, 20 minutes accessible Hongqiao hub. More comfortable Chinese and western restaurant dining environment, a variety of rich variety of food for your choice. We look forward to seeing you again.

10/10 Excellent

GILYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from kiki on 26 Apr 2018
Dear guest: Thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes drive Everbright Convention & Exhibition Center, 20 minutes accessible Hongqiao hub. More comfortable Chinese and western restaurant dining environment, a variety of rich variety of food for your choice. We look forward to seeing you again.

10/10 Excellent

Wai Sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel provides excellent customer experience !
I stay in this hotel for most of my business trips in SH over last 2 years. The location is not so good (10 mins walk to Metro) and is with very few shops/resturants nearby. However this hotel is with a great team and could provide an excellent customer experience to me. Most of their staff are friendly, nice and with strong customer care mind-set. They cover the staff from the reception lobby, the bar, the resturant on the 2/F and also the Chinese resturant. Following these two years on-and-off stays in the hotel, most of them have become my friends. Would use this platform to express my sincere apppreciation to those I know their name (and also those I had not asked their name). They are Mandy, Martin, Zan, Penny, Danny, Eric, Rex and Ivy in the Lobby; Peter (the Chief), Larry, Eva and Michelle in the 2/F resturant. What a great team !
Stayed 3 nights in Jan 2018
Response from kiki on 30 Jan 2018
Dear guest: Thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes drive Everbright Convention & Exhibition Center, 20 minutes accessible Hongqiao hub. More comfortable Chinese and western restaurant dining environment, a variety of rich variety of food for your choice. We look forward to seeing you again.

8/10 Good

GISU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Westhammer, Seoul, Korea

Disliked: Staff & service
Except for the receptionist, all employee cannot speak English. Foreigner is difficult to stay in the hotel. It looks like domestic hotel.
Stayed 1 night in Nov 2017
Response from richard on 8 Dec 2017
Dear Guest, Thank you for sharing your experience with us , We are all appreciated your valuable suggestions and great support , but I do regret that we are not fully to live up to your expectations on this occasion. As you know , Our standards are much higher than those you encountered ! Please be assured that I have shared your collated feedback with the team and corrective action has been taken to prevent a future re-occurrence as our guest comfort is very important to us. we are very pleased to know that your experience has not affected your overall opinion with Ramada Plaza Shanghai Caohejing ! We look forward to welcoming you back before long and will strive to make the best unforgettable experience with you !