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Reviews of Jin Jiang Park Hotel

4 out of 5
Jin Jiang Park Hotel
170 Nanjing Road West, Shanghai, Shanghai

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 313 reviews" "
Rating 8 - Good. 145 out of 313 reviews" "
Rating 6 - Okay. 70 out of 313 reviews" "
Rating 4 - Poor. 22 out of 313 reviews" "
Rating 2 - Terrible. 13 out of 313 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lei, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, steps from subway station and easy access to every where. Located in the famous tourism area, pretty crowded. The hotel has a long history and very famous in China, the facilities are pretty good, the only issue is the size of dinning hall, it is too crowded during the breakfast time.
Stayed 3 nights in Mar 2024

10/10 Excellent

XINGWANG, Doncaster East

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service and architecture for this 4 star hotel
Stayed 1 night in Jan 2024
Response from PAREHOTEL on 18 Jan 2024
Dear guest, thank you very much for your stay and recognition. We will continue to strive to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location but a bit out-dated
Room is small, furniture is worn out. No heating due to maintenance. Great location, close to subway, shopping and restaurants. Stayed there a couple times. Maybe will come back again.
Stayed 3 nights in Nov 2023
Response from PAREHOTEL on 4 Dec 2023
"Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.Sincerely,"

8/10 Good

Peiping

Stayed 5 nights in Oct 2023
Response from PAREHOTEL on 7 Nov 2023
Dear guest, thank you for your stay. We will strive to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.
Thanks to Wu Ling and Mr. Chen for their cordial, professional help at check-in. Staff were aces. Thanks especially to Mr. Yu Chi Gang for his warm welcome and farewell at each entrance and exit.
Stayed 2 nights in Apr 2021

8/10 Good

Thi Phuong Thao

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good position and kind staffs
Stayed 2 nights in Dec 2019
Response from Park Hotel on 13 Dec 2019
Dear guests, thank you very much for your stay and recognition. We're very glad to hear that you were satisfied with the location and staff of the Park Hotel. The hotel is located in the central of Shanghai. The Bund, Nanjing Road Pedestrian Street and People's Square are all available on foot. The traffic is also very convenient. It is about 50 meters from the Subway Line 1, 2 and 8. It is very convenient for shopping, sightseeing and business travel. We will continue to strive to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel staff very pleasant although there were not enough English speaking staff and I was a bit frustrated as on a few occasions I called room service for simple things ie slippers ice and extra pillows and I had to physicaly show them what I wanted
Stayed 9 nights in Nov 2019
Response from Park Hotel on 4 Dec 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Your concerns are being addressed, we will take action to improve staff oral English and improve guests experience. Hope you could come back again, wish you all the best in the furure!

8/10 Good

TAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend in Shanghai
The location of this hotel is very good and central, just opposite Exit#9 and Exit#10 of People’s Square Subway Station. Going to Pudong or Hongqiao Airport from here is also very easy, highly recommended for both business or family travelers. Room wise is big, clean with fast WIFI bandwidth, didn’t try the Resturant as there were plenty of eateries located near to the hotel. A good base to stay and explore Shanghai, I would definitely return again.
Stayed 2 nights in Nov 2019
Response from Park Hotel on 26 Nov 2019
Dear guests, thank you very much for your stay and comments! I'm very glad to hear that you were satisfied with the location and room of the Park Hotel. The hotel is located in the central of Shanghai. The Bund, Nanjing Road Pedestrian Street, People's Square and other attractions are all available on foot. The traffic is also very convenient. It is about 50 meters from the Subway Line 1, 2 and 8. It is very convenient for shopping, sightseeing and business travel. We will continue to strive to create a comfortable living environment and high quality service for our guests. Welcome to come again next time! Wish you all the best in the future!

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Nanjing Lu
convenient ton PEOPLE’s park and nanjing road pedestrian mall
Stayed 3 nights in Nov 2019
Response from Park Hotel on 26 Nov 2019
Dear guests, thank you very much for your stay and comments! We are very glad to hear that you were satisfied with the location of the Park Hotel. The hotel is located in the central of Shanghai. The Bund, Nanjing Road Pedestrian Street, People's Square and other attractions are all available on foot. The traffic is also very convenient. It is about 50 meters from the Subway Line 1, 2 and 8. It is very convenient for shopping, sightseeing and business travel. Welcome to come again next time! Wish you all the best in the future!

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from Park Hotel on 26 Nov 2019
Dear guest, thank you for your stay. We are striving to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!

8/10 Good

yueyue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Park Hotel on 30 Oct 2019
尊敬的宾客,感谢您的入住与点评!国际饭店旨在为每一位宾客呈现怀旧的氛围、舒适的设施和人性化的服务,并且我们会不断努力,为每一位宾客提供物有所值的入住体验。期盼能够有机会再次为您服务,祝您幸福如意!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
This photo does not do justice to ambiance
The location can not be beat. One can get to Pudong airport via metro in under an hour (checkout form hotel to check in at airport, and maybe even quicker from passing customs to check-in at hotel) .Central location also super for meeting friends and inviting local colleagues for gatherings. Huge number of restaurants, stores, and museums within 5-10 min walk. It is one of most famous buildings form 1930s.Thus it is the ambience and furnishings of that era that make it very, very special . If possible have a room from 4th floor or higher.At level 3, room has poor ventilation and can be damp
Stayed 3 nights in Sep 2019
Response from Park Hotel on 2 Oct 2019
Dear guests, thank you very much for your stay and comments! I'm very glad to hear that you were satisfied with the location of the Park Hotel. The hotel is located in the central of Shanghai. The Bund, Nanjing Road Pedestrian Street, People's Square and other attractions are all available on foot. The traffic is also very convenient. It is about 50 meters from the Subway Line 1, 2 and 8. It is very convenient for shopping, sightseeing and business travel. As you said, the hotel has rooms need to be improved in facilities. Please believe that we will make great efforts to improve it. Welcome to come again next time! I wish you all the best in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Park Hotel on 19 Sept 2019
Dear guests, thank you for your stay. We will strive to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!

6/10 Okay

Verified traveller

Disliked: Staff & service
The receptionist (a girl) was not friendly when I checked in. Another male employee was playing game using his phone at the counter. They do not look very professional.
Stayed 1 night in Dec 2018

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Faisal, Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn’t clean !! And they stole my power bank!! Horrible experience
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is nice, always open doors for me. The room cleaning crew always waited until I leave to clean the room. TV did not work but I didn’t have time to report it. Carpet may need to be changed.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Great Stay
Hotel is located at the center of the city, meaning you can go to pretty much anywhere else quickly. Metro is just across the street and has three lines where one directly connects to the airport. Local food can be easily found at the back street. Hotel is generally clean and staff are always ready to help. Price is reasonable compared to hotels around the area.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Historical charm
Fine hotel that has aged well with time. Hotel itself contains many historical artifacts perfect for Shanghai history buffs. Located just across the metro and the People's Park with many places reachable within walking distance. Try out the famous pastry shop in the same building. Staff are helpful with luggage and directions.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in May 2018

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely - we had a very comfortable room and the staff were extremely helpful. Nothing was too much trouble and they helped us with booking trains and taxis for our onward journey. It's well located for accessing shops and the lively night market is just around the corner.

6/10 Okay

James, Sydney

Disliked: Property conditions & facilities
Heritage hotel next to metro station
An outdated heritage hotel. However, if you were born in Shanghai 30years ago, you should stay in this hotel for a night, at least. It is just outside of metro station People's Square. Close to everything and it was the tallest building in Shanghai for 50 or 60 years.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here with wife for 3 nights. The hotel is old but looks well maintained. Bed and pillows were fairly comfortable. Location is super as just opposit a exit ( no. 9 or 8 ) of the People's Square metro station so travelling around is convenient. Plenty of food choice ( Huanghe Road ) just along the street almost next to the hotel. The hotel also has shutter service link-up to the airport.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in the heart of Shanghai, within 5 minutes walking distance to the most famous shopping district, and 15 minutes to Bund. Many restaurants and Shanghai Theatre are nearby
Stayed 1 night in Nov 2017

10/10 Excellent

Donna , Los Angeles, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at Nanjing Road, good location
Enjoyed good foods at the surrounding restaurants. The hotel is right across People's Park and close to The Bund. Transportation to the area no problem at all since there is a metro train station close by, very convenient.
Stayed 7 nights in May 2017

4/10 Poor

Paul, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities
They have no idea how to treat guests
My stay at this hotel got off to a good start, when they upgraded me to a suite. But it was downhill from there. The room was tired, with things like warn carpets and holes in the wall paper. It was a suite, but it had no shower, only a bath. I had to try 4 times to order room service. Calling the room service people was a waste of time. Breakfast was 95% Chinese options, with just a token side table of Western food. On Friday afternoon, I decided to have a sleep. I put the Do Not Disturb sign on, but that didn't stop the staff knocking on my door and calling me to see if they could do some housekeeping. Finally I checked out a day early, just to get away from them. Remember the name - Jin Jiang group hotels are off my list.

10/10 Excellent

Weifeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice old hotel located at center of Shanghai.

10/10 Excellent

Dennis and Olly, Adelaide.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 820. The best view. Incredible.
Loved every part of our stay at the Park Hotel. Service and food in the second floor restaurant so very nice and décor lovely.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Joanne, San Francisco, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
health-affecting sewage stench from bathroom sink
My parents and I are native Shanghainese who moved to California years ago, and we visit our hometown every year. My dad and I were extremely excited about staying in the Park Hotel due to its important history, but our room had incredible issues with sewage stench - I'm talking about an inescapable sewage stench that you could smell from every part of the room. I swear I can smell it even now. It was literally nauseating. I could not sleep. It took talking to multiple people on multiple occasions to get a room switch. I commend the night manager for helping us out with an upgrade, and the day manager for offering his apologies. The service was professional, but unfortunately, the sewage smell rivaled country toilets and was a problem (though to a lesser extent) in the second room. Not to be cruel, but we are very surprised that the Park Hotel is able to stay in business. There are good people working here but also glaring problems in the plumbing system that makes this hotel unlivable.

8/10 Good

PUI YIN

Liked: Staff & service, property conditions & facilities
Old building, was the tallest building in Far Eastern. Good traditional Chinese food.

8/10 Good

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, helpful staff and excellent location
I got a deluxe room, which was very excellent. It was very large, well equipped, clean, very good aircon and a number of opening windows. It was right by exit 9 of the metro, Peoples Square station, right downtown and an easy walk from the Bund. The Maglev goes from the airport to Longyang Rd, which is on the same no 2 metro line, so you can get to the airport in about half an hour for 55CNY

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location but tired hotel
Hotel is in a great location but quite tired and rough around the edges. Staff were efficient.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Nanjing Road
I stayed before in this hotel and I enjoyed my time there. I will book again in my next trips to China.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Nanjing Road
I had a wonderful time in this hotel and I booked for two more nights when I finished my business in the other city. It is close to the shopping center, people park, and Nanjing Road activities.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location, poor condition, bad smell.
room smells like mold. bathtub not draining, shower head not stable, good water pressure but you can't really use it because if you turn it up, your shower head will be jumping around like sprinkler. none-smoking level full of cigaret smell.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Kenneth

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Laurent

Disliked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
not clean but good location
Picked this hotel because of the location. great location but that's probably the only thing positive I would say about this hotel. this is a very old hotel but an old hotel shouldn't mean it's not clean. their bathroom is terrible, which I think is a management issue not facility issue. the cleaning lady is very nice and friendly when you meet her down the hall way but she does a lousy clean job. bath is draining, hairs (previous guest's) all over, one day I even found a dirty towel behind the toilet (it looks like she used that towel to clean things)...

10/10 Excellent

Rajaram, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Priceless gem.
Priceless gem. This is a beautiful piece of artchitectural heritage. Every little architerctural detail (from the black & white small tiles in the bathroom to the solid flooring) is a delight, not to mention the butterfly crackers at the hotel bakery. The staff can seem a little surly at times and the personnel rotate all the time (I have stayed here more than 5 times) but these are small quibbles. I will stay nowhere else in Shanghai.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Shiggy, Tokyo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel close to People's square.
Very convenient location, and old but good room. Their English isn't good, but it may be above the Chinese standard. Wifi is available anywhere in the hotel. The only complaint I had was that the beverage consumed was not refilled until I checked out.
I stayed 4 nights here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an excellent hotel. The room is very clean and room service is good. The bed is comfortable, Air condition and shower room also is excellent .

8/10 Good

Celia, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel, not too expensive
I've stayed in this hotel many times, and like it because it is very close to everything in downtown Shanghai. I particularly liked the small Japanese restaurant, which is a new feature--very good for a lunch or dinner for one person. Hotel.com did not suggest, however, that I book the hotel with breakfast included, so my breakfast was more expensive than it needed to be.

10/10 Excellent

Mythili, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel was in a very good location. Friendly staff, good restaurant. Rooms were clean and beds comfortable. The only downside was the smell in the bathroom . We think it is from the drains. The bathroom was clean. We have rebooked in the same hotel. Hoping to get a room without the smell.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is located opposite People's Square subway station exit 9. It is within walking distance to Nanjing Road and the Bund. However, the wifi is very slow.

10/10 Excellent

Keith, Rexburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Singapore
It was pretty convenient to get to from the train station.