Front of property

Reviews of Jinjiang Metropolo Hotel Classiq Shanghai Bund Circle

4 out of 5
Jinjiang Metropolo Hotel Classiq Shanghai Bund Circle
180 Middle Jiangxi Road, Shanghai, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 249 reviews" "
Rating 8 - Good. 113 out of 249 reviews" "
Rating 6 - Okay. 20 out of 249 reviews" "
Rating 4 - Poor. 9 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
Location Location location. Sellers on the street too pushy, they follow you back to the front of your hotel.
Stayed 2 nights in Mar 2024
Response from Front desk on 30 Mar 2024
Dear guest, We regret to receive your low score. Our hotel built in 1930s, and has preserved some time-honored furniture to display the retro style. Thank you for staying at our hotel. We look forward to see you again.

8/10 Good

William, Laguna Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in the Bund
Stayed 1 night in Aug 2023
Response from lilianh on 1 Oct 2023
Dear guest, thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Apr 2020
Response from lilianh on 28 Oct 2020
Dear guest,thank you for your feedback. Appreciate.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from lilianh on 28 Jan 2020
Thank you for your staying with us,we appreciate your score on web.Have a nice day.

8/10 Good

Eirik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from lilianh on 16 Dec 2019
Thank you for your staying with us,we appreciate your feedback on web. Have a nice day.

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a good price
Wonderful location. An older hotel that has all the comforts. The restaurant however was not clean. The staff uniforms were stained and the feature displays so dusty you could write messages on them. So we didn’t go back there. But the hotel itself I would highly recommend
Stayed 2 nights in Dec 2019
Response from lilianh on 13 Dec 2019
Thank you for your staying with us ,we appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice room. Maybe a brief history of the hotel make the stay more interesting
Stayed 1 night in Nov 2019
Response from lilianh on 6 Dec 2019
Thank you for your staying with us ,we appreciate your feedback.Have a nice day.

10/10 Excellent

Phil, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to the Bund, Nanjing East Pedestrian Mall and underground train. Good jazz bar around the corner.
Stayed 7 nights in Nov 2019
Response from lilianh on 6 Dec 2019
Thank you for your staying with us ,we appreciate your feedback. Have a nice day.

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from lilianh on 20 Nov 2019
Thank you for your staying with us ,we appreciate your score on web, Have a nice day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice start to our China trip
Great location, luxurious rooms and very friendly & extremely helpful staff. Couldn't have been better.
Stayed 2 nights in Oct 2019
Response from lilianh on 20 Nov 2019
Thank you for your staying with us ,we appreciate your full score and good feedback on web.Have a nice day.

10/10 Excellent

J, LA, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for your dollars! Rated as a 3 star hotel, but I’d say it’s closer to a 4.5. Great location and walking distance to Nanjing Rd. (However you spell it). Lots of nearby restaurants and close to the Bund.
Stayed 1 night in Oct 2019
Response from lilianh on 4 Nov 2019
Thank you for your staying with us,we appreciate your feedback. Have a nice day.

10/10 Excellent

Clement

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from lilianh on 2 Nov 2019
Thank you for your staying with us,we appreciate your high score on web. Have a nice day.

6/10 Okay

Sue, Madison, Wisconsin

Travelled with partner
We did not make it to the hotel due to the typhoon 🙁
Stayed 1 night in Sep 2019
Response from lilianh on 22 Nov 2019
Thank you for your feedback.

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from lilianh on 8 Oct 2019
Thank you for your staying with us,we appreciate your high score on web.

8/10 Good

Kate, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well situated between East Nanjing Road metro station and the Bund. Nice large room with safe, fridge, slippers and Japanese style smart toilet! Only complaint was that the shower head would not stay in place as it was too heavy for the hook.
Stayed 3 nights in Sep 2019
Response from lilianh on 5 Oct 2019
Thank you for your staying with us ,we appreciate your feedback. Have a nice day.

4/10 Poor

William

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not to return
Location is terrible. Nether taxi's nor Didi can find the location. Gym is in a dungeon with pathetic equipment. Staff was but up to par
Stayed 5 nights in Sep 2019
Response from lilianh on 24 Sept 2019
Thank you for your staying with us, we appreciate your feedback.Hotel's location is just near Bund.Before the gym was renovated, it was an American bar.In the basement.Welcome here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Sep 2019
Response from lilianh Qiu on 20 Sept 2019
Thank you for your staying with us ,we appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from lilianh on 20 Sept 2019
Thank you for your staying with us ,we appreciate your full score on web. Have a nice day.

10/10 Excellent

Andrei, Shoham, Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was as I expected and some even more. Very good buffet breakfast but very poor restaurant for dinner. Good location and good security. anybody who is not guest of the hotel cannot use the elevator and everyone can get only to the floor of his room.
Stayed 5 nights in Aug 2019
Response from lilianh on 11 Sept 2019
Thank you for your staying with us, we appreciate your good opinion on web.Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Beautiful room. Gym consists of a few treadmills and an ellipitical in a dark room in the basement which used to be a hotel bar.
Stayed 1 night in Aug 2019
Response from lilianh on 2 Sept 2019
Thank you for your staying with us. We appreciate your feedback. Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place to stay and there are many good restaurants nearby.
Stayed 2 nights in Aug 2019
Response from lilianh on 9 Aug 2019
Thank you for your staying with us, we appreciate your feedback. Have a nice day.

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
Cancelled one night and booked two extra nights, but didn't receive a refund for the cancelled night. Will not use this accommodation again
Stayed 2 nights in Jul 2019
Response from lilianh on 22 Jul 2019
Thank you for your staying with us ,we appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from lilianh on 24 Jun 2019
Thank you for your staying with us,we appreciate your feedback.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from lilianh on 17 Jun 2019
Thank you for your staying with us,we appreciate your feedback.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from lilianh on 17 Jun 2019
Thank you for your staying with us,we appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from lilianh on 17 Jun 2019
Thank you for your staying with us,we appreciate your feedback.Thank you for your full score on web.

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from lilianh on 20 May 2019
Thank for staying with us. Thank you for your full score on web.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Excellent Art Deco hotel walking distance to the bund, an excellent hotel!
Stayed 3 nights in Apr 2019
Response from lilianh on 5 May 2019
Thank you for your staying with us ,we appreciate your feedback.Thank you for your full score on web.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The building is of architectural merit. Location is very convenient and easy to locate as it is on the Circle.
Stayed 1 night in Mar 2019
Response from lilianh on 28 Mar 2019
Thank you for your staying with us ,we appreciate your feedback on website. Thanks a lot.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated. Clean. Delightful hotel. Really cosy rooms.
Stayed 1 night in Mar 2019
Response from lilianh on 25 Mar 2019
Thank you for your staying with us ,we appreciate your full score on website. Thanks a lot.

4/10 Poor

X.z

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We couldn’t see night view from the room. Others were okay.
Stayed 1 night in Mar 2019
Response from lilianh on 25 Mar 2019
Thank you for your staying with us ,we appreciate your feedback on website. Thanks a lot.

6/10 Okay

Verified traveller

The housekeeper ring the bell on every morning even I turn on the “Do not disturb”Botton already.
Stayed 4 nights in Feb 2019
Response from lilianh on 14 Mar 2019
Thank you for your staying with us ,we appreciate your feedback.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in perfect location
Very nice hotel in the perfect location
Stayed 1 night in Feb 2019
Response from lilianh on 19 Feb 2019
Thank you for your staying with us ,we appreciate your good opinion on web.

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from lilianh on 8 Jan 2019
Thank you for your staying with us,we appreciate your score on web.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice area with most of the place walkable, the staffs are also very helpful. My check in was not smooth with mistakes but in general I'm fine with the service. The toilet however was funny, the seat heater was malfunctioning so that every time when I enter the room the water started to leak out
Stayed 2 nights in Dec 2018
Response from lilianh on 10 Jan 2019
Thank you for staying with us,we appreciate your feedback.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel option
Metropolo Classiq Shanghai Bund Circle was great, perfect for our tourist needs. We got a room that also had a sitting room (a slight upgrade from the standard room), which gave us space to relax in after touring the nearby sites. The location of the hotel is great, just a few blocks from the Bund, quick access to the metro, and for those who like walking, good access to many of the tourist sites and neighborhoods listed in the guide books. The staff, from front desk, to cleaning staff, to those manning the door, and management, were kind without exception. The front desk staff are more than willing to help and answer questions, but the amount of English spoken varies by person (and I don't speak Mandarin). I'd recommend staying at the Metropolo Classiq Shanghai Bund Circle for either work or touring. A very nice experience, with great room amenities - bathroom was terrific with a soaking tub and separate shower featuring rainfall shower head, which felt luxurious each morning, bed was comfy, hot water and tea was available, a Keurig-like coffee set up.
Stayed 1 night in Nov 2018
Response from Charles on 23 Dec 2018
Thank you for your staying with us ,we appreciate your feedback. Have a nice day.

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018
Response from Charles on 23 Dec 2018
Thank you for your staying with us ,we appreciate your feedback. Have a nice day.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from lilianh on 3 Dec 2018
Thank you for your staying with us ,we hope to see you again.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very near the bund!
Great location, beautiful hotel, stayed there 9 years ago, has been remodeled. A/C was not on, so warm in the room. Good breakfast buffet. Staff was helpful
Stayed 3 nights in Nov 2018
Response from lilianh on 29 Nov 2018
Thank you for your twice staystaing with us, we appreciate your feedback.

8/10 Good

Verified traveller

Great room
Stayed 1 night in Nov 2018
Response from lilianh on 26 Nov 2018
Thank you for your staying with us,we appreciate your good score on web.

8/10 Good

Lawrence

Location is quite close to the Bund, and nearby foods.. cleanliness is good.. stayed for one night and got a free upgrade.. overall experience is good..
Stayed 1 night in Nov 2018
Response from lilianh on 27 Nov 2018
Thank you for your staying with us ,we appreciate your feedback.

10/10 Excellent

Nate, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not your large hotel chain but a unique small hotel with details and quality and one of the best breakfasts in Shanghai. Located steps from the Bund and Nanjing road. I'll come back again. Room 903 was incredible with a living room, bedroom and large bathroom.
Stayed 1 night in Nov 2018
Response from lilianh on 27 Nov 2018
Thank you for your staying with us ,we appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from lilianh on 14 Nov 2018
Thank you for your staying with us,we appreciate your good score on web.

10/10 Excellent

LIBBY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY!!
WONDERFUL PLACE. VERY CENTRAL TO EVERYTHING. LOTS OF EATING PLACES WITH WALKING DISTANCE.
Stayed 6 nights in Oct 2018
Response from lilianh on 6 Nov 2018
Thank youo for your staying with us ,we appreciate your feedback.

10/10 Excellent

Chris, Queenscliff Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the metropolis classiq on two occasions when touring China. Each time we enjoyed a room with one bedroom, a sitting room and an enormous bathroom. The staff were pleasant, efficient and helpful, the room was wonderful (the hotel's art deco renovation was first class) and it was only a minute or two walk to the Bund, just 10 minutes to the pedestrian precinct of East Nanjing Road and maybe 15 minutes to the Yuyuan Gardens and old town. Would highly recommend it.
Stayed 3 nights in Sep 2018
Response from lilianh on 2 Nov 2018
Thank you for your staying with us,we are glad to read that you are willing to give us another chance during a future visit to Shanghai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great location amazing view. Would stay again in future!
Stayed 4 nights in Oct 2018
Response from lilianh on 1 Nov 2018
Thank you for your staying with us ,we appreciate your feedback.

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is housed in a heritage building. Very close to Bund and Nanjing E Road for shopping, Bars, Food and sightseeing. Excellent breakfast and friendly staff.
Stayed 2 nights in Oct 2018
Response from lilianh Qiu on 26 Oct 2018
Thank you for your staying with us,we appreciate your good feedback to our breakfast and staff.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from lilianh on 17 Oct 2018
Thank you for your good point on Expedia.com.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service and you can't beat the location. The room was spacious, clean, and modern. I highly recommend this hotel.
Stayed 5 nights in Aug 2018
Response from lilianh on 4 Oct 2018
Thank you for your staying with us,we appreciate your feedback.

8/10 Good

jaemin

Liked: Cleanliness, room comfort
reasonalbe price and good hotel
Butique hotel and nice. nice location. nice room. very default hotel and default price. nothing special then I expected. good hotel (maybe it can be improved ?!)
Stayed 2 nights in Apr 2018
Response from lilianh on 4 Oct 2018
Thank you for your staying with us,we appreciate your feedback.